A29 RFI.pdf

Defense Counterintelligence and Security Agency (DCSA) Records Maintenance and Support

Request for Information (RFI)

This is a Request for Information (RFI) issued by the Defense Counterintelligence and Security Agency (DCSA). This RFI is issued solely for informational and planning purposes – it does not constitute a Request for Quote (RFQ) or a promise to issue a solicitation in the future. This RFI does not commit the Government to contract for any supply or service whatsoever. Further, DCSA is not at this time seeking quotes and will not accept unsolicited quotes. Vendors are advised that the U.S. Government will not pay any costs associated with the preparation of responses to this RFI; all costs associated with responding to this RFI will be solely at the Vendor’s expense. Not responding to this RFI does not preclude participation in a future solicitation, if any is issued.

The information and insights obtained as a result of this RFI may be used in developing or refining procurement package documentation and any eventual solicitation action(s).

Background:

The Defense Counterintelligence and Security Agency (DCSA) currently utilizes BridgeLogiQ Records Management Application (RMA) application software in support of the DCSA Department of Defense Consolidated Adjudication Facility (DOD CAF). The BridgeLogiQ RMA software provides DOD CAF with a fully integrated and fully automated records and document management solution that ensures both electronic and physical records are acquired and administered. This software is hosted within the Defense Counterintelligence and Security Agency (DCSA) NlPRNET Enclave.

The automated records management support ensures user upgrade and continued NIPR/SIPR/COOP and FOIA maintenance of the BridgeLogiQ RMA iQ/BPM platform to meet DoD 5015.2 compliancy for General, Classified, FOIA/PA and SharePoint records for DCSA and TAO and EITS Platforms.

The documents management system uses three servers, a SQL database, a combined web and application Windows 2019 server, and a full text server. The Re-contact Letter (RCL) Program monitors the integrity of federal agents and contractors, the quality of their reports, and the overall quality of the final investigative product.

Purpose:

The purpose of this RFI is to determine if there are alternative solutions that can provide the software and maintenance required to seamlessly integrate and automate records and document management to ensure electronic and physical records are acquired and administered IAW DoD 5015.2 to meet DCSA’s mission.

Overview of Requirements:

DCSA seeks to obtain information regarding a comprehensive product that provides software and maintenance support required to seamlessly integrate and automate records and document management.

DCSA requirements dictate that compatible maintenance products must meet the following criteria:

• Provide regular updates and patches to address vulnerabilities and protect against threats.

• Provide security enhancements to implement new security features or improve existing ones to address emerging threats.

• Provide bug fixes to correct identified issues or malfunctions,

• Provide for change requests to incorporate new features or improvement of existing features based on user feedback and changing Federal records management regulations.

• Provide new versions of software as available with updates and enhanced functionality.

• Provide technical support via phone and email to support users with issue resolution and troubleshooting.

• Provide operational sustainment to ensure software is compatible with any new operating systems and interfaces with new/upgraded DCSA hardware.

Proposed NAICS Code: The associated NAICS code for this requirement is 513210 - Software Publishers. The small business size standard associated with this NAICS code is $47M. This industry comprises establishments primarily engaged in software publishing. Establishments in this industry carry out operations necessary for producing and distributing computer software, such as designing, providing documentation, assisting in installation, and providing support services to software purchasers. These establishments may design, develop, and publish, or publish only. These establishments may publish and distribute software through subscriptions and/or downloads.

PSC Code most appropriate for this requirement is 7A21 – It And Telecom - Business Application Software

Interested vendors are asked to include the following entity information on their cover page when responding to this RFI:

Responses shall include the following information, at a minimum:

1. Entity information

a) Vendor Name

b) Primary Point of Contact

c) Point of Contact Email

d) Address

e) Phone Number

f) Unique Entity Identifier

g) Business Website

h) NASA SEWP Contract number, if applicable

i) GSA Contract number, if applicable

The Government is seeking additional information regarding the following:

• Provide details of what alternative software and maintenance solution you are proposing to meet each the Overview of Requirements above.

• Provide the amount of time necessary to seamlessly integrate the alternative software and maintenance solution to DOD CAF infrastructure.

• Are there any revisions necessary or recommended to the Statement of Work attached?

• Provide how outcomes are measured and assessed.

• What level of IT or Help Desk support is offered?

• When support is required, how will the Contractor run the diagnostics/ troubleshoot issues, and fix the issues?

• How are product updates distributed? Are there any additional charges for upgrades?

• What support will not be covered under maintenance support?

• What are the Government’s responsibilities to report issues?

Summary: This is a Request for Information (RFI) only to identify sources that can provide the services pertaining to the subject requirement. The information provided in the RFI is subject to change and is not binding on the Government. DCSA has not made a commitment to procure any of the items stated or identified above, and release of this RFI should not be construed as such a commitment, nor as an authorization to incur costs for which reimbursement would be required or sought. All submissions become Government property and will not be returned.

Interested vendors are asked to respond to this RFI and submit any questions by emailing Tawny R.

Beard-Landers tawny.r.beard-landers.civ@mail.mil by 12:00 PM ET, on or before August 12, 2024.

Note: Proprietary information and trade secrets, if any, must be clearly marked on all materials. All information received that is marked proprietary will be handled in accordance with 41 USC 423. Please be advised that all submissions become Government property and will not be returned. The Government shall not be held liable for any damages incurred if proprietary information is not properly identified.

mailto:tawny.r.beard-landers.civ@mail.mil