RFI2503ADD2.pdf

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Attached to
Employee Health Clinic
Solicitation number
RFI-25-03
Issued by
Volusia County, Florida

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This is Addendum #2 to a Request for Information (RFI-25-03) issued by the City of DeLand, Florida, Finance Department for Employee Health Clinic management services. The addendum provides clarifications to ten questions submitted by prospective contractors regarding the city's employee health clinic operations and service expectations. The city seeks alternative management options with emphasis on improved customer service and staffing enhancements. Prospective contractors are encouraged to submit illustrative proposals using their preferred staffing models and to include information on performance guarantees, mental and behavioral therapy programs, and total population health management capabilities. The proposal submission deadline remains June 3, 2025, at 2:00 P.M., with all other terms and conditions of the original RFI package unchanged.

The city confirmed that it owns most furnishings and equipment within the leased clinic space located at 750 West Plymouth Avenue, Suite B, DeLand, FL 32720. The existing 1,950-square-foot facility contains three exam rooms, a medication room, laboratory draw station, procedure room, doctor's office, break room, and storage areas. The city currently contracts with My Health Onsite, which has provided clinic management services since 2010. The city indicated that detailed reporting on current health center performance and comprehensive population health information will be made available only if the RFI process advances to a formal Request for Proposal (RFP) stage. The clinic serves approximately 708 employees, dependents, and retirees, with the existing lease extending through September 30, 2029.

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Finance Department 120 S. Florida Ave.

2nd Floor

DeLand, FL 32720

Employee Health Clinic

RFI-25-03

May 19, 2025 Addendum #2

TO ALL PROSPECTIVE CONTRACTORS

This is an Addendum to and shall be considered as part of the original Proposal package for the above-mentioned Proposal. Contractors are requested to acknowledge receipt of this Addendum with their

Submission.

CLARIFICATION TO QUESTIONS ASKED RECEIVED:

1. Q: Could you describe what has led you to issue this RFI?

A: City management wants information on alternative options.

2. Q: Could you describe any areas you would like to improve in your current health center management services? Are there areas you especially like and want to stay the same or enhance?

A: Customer Service and staffing.

3. Q: What areas are most important to you in considering an alternative management vendor for your health center?

A: Customer Service and input into staffing decisions.

4. Q: Although you say you are uninterested in receiving quotes would you like to see an “illustrative proposal” with our submission and for your consideration? If so, is there a staffing model you would ideally like us to use to show this illustration?

A: If you would like to that’s fine, please illustrate your preferred/standard model.

5. Q: Would you like us to provide general information on our performance guarantees we offer to all our public sector employers?

A: Yes

6. Q: Could you confirm the City owns the equipment and furnishings inside the space you are leasing for your employee health center?

A: Most of the actual furnishings belong to the City.

7. Q: Could you provide a general description of your current employee health center space?

(Approx square footage, how many exam rooms, offices, break room or other rooms)

A: 1,950 square feet Large reception area 3 exam rooms – all with sinks and locked cabinetry Large medication room with security lock Medical Assistant’s room for lab draws A large procedure room for hearing booth and vision testing 1 Employee restroom 1 patient restroom for UAs Doctor’s office Break room

Employee Health Clinic

RFI-25-03

May 19, 2025 Addendum #2

Storage closet with sink and I.T. equipment Lots of cabinets, most with key locks

8. Q: Is it possible to receive reporting on your current health center?

A: This information will be available if we decide to move forward with an RFP.

9. Q: As you describe an interest in Total Population Health Management, is there any other information you can share with us about your population? For example, are there any chronic condition management programs in place currently (or much needed)? Is there a wellness or incentive program in place and would you like to share this additional information with us at this time?

A: This information will be available if we decide to move forward with an RFP.

10. Q: would you like us to provide information regarding our Mental and Behavioral Therapy programs called LiveBetter. This has been a most sought-after service request we have seen from our public sector employers.

A: Yes

Please note that the proposal opening date and time remains June 3, 2025 @ 2:00 P.M.

All other terms and conditions remain unchanged.

Sincerely, Corey McMillen, CPPB Purchasing Manager

END OF ADDENDUM #2

Employee Health Clinic
RFI-25-03
May 19, 2025
Addendum #2
TO ALL PROSPECTIVE CONTRACTORS
CLARIFICATION TO QUESTIONS ASKED RECEIVED:

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