RFI Questions v2.0 - DCPS Labor Contract Recompete 20260311.docx

Request for Information (RFI) Questions: DCPS Labor Contract Support Instructions to Respondents:

Please provide concise, direct responses to the questions below. Excessive marketing material is not requested. The Government is seeking to understand your company's capabilities and approach to fulfilling the requirements outlined in the Performance Work Statement (PWS).

Part 1: Corporate Information

1. Company Details: Provide your Company Name, GSA Contract Number (if applicable), UEI Number, CAGE Code, and company website.

2. Point of Contact: Provide the name, title, email, and phone number for the primary point of contact for this RFI.

3. Business Size: Provide your business size and all applicable socio-economic categories (e.g., Small Business, 8(a), Woman-Owned, SDVOSB, etc.).

4. North American Industry Classification System (NAICS)/Product Service Code (PSC) Codes: What NAICS and PSC codes would you recommend for the scope of work described in the PWS?

Part 2: Corporate Experience & Past Performance

1. Overall Capability: Does your organization possess the capability to perform the services as described in the PWS?

2. Similar Experience: Please provide an example or examples of a project that your company has supported, that was of similar size, scope, and complexity to the DCPS requirement. For each, specify your organization’s role in supporting large-scale, legacy government financial or payroll systems, particularly those hosted in an IBM Mainframe (z/OS) environment.

3. Multi-Stakeholder Support: The DCPS system serves numerous customers and interfaces with many external systems. Has your company supported a system with a similarly large and diverse group of stakeholders and interfaces? Feel free to provide examples.

4. Audit Support: This PWS places significant emphasis on audit readiness (PWS 3.2.2, 3.3.2, etc.). Has your company supported systems undergoing federal financial and system audits (e.g., GAO, DoD IG, RMF, FISCAM, SSAE18)? What was your company’s specific role in producing artifacts, researching findings, and implementing resolutions?

Part 3: Technical Approach & Methodology

1. PWS Sufficiency: Does the PWS provide sufficient information to enable your organization to prepare a comprehensive response to a RFQ? If not, what specific areas require additional detail?

2. Production Support: Please provide an example of a similar project and your methodology for providing 24/7 production support, including monitoring, issue resolution, and your process for handling unplanned program terminations (ABENDs) to meet the operational requirements. For more info see draft PWS sections 1.8, 3.7, and 3.8.

3. Performance Metrics: Technical Exhibit 1 establishes specific performance thresholds (e.g., "Work is returned no more than once for revisions and is delivered on schedule 90% of the time"). What additional tools and processes would you suggest to monitor, track, and report to meet these government standards? Why? Which ones should be removed? Why?

4. Deliverables: The PWS (Technical Exhibit 2) lists numerous formal software development lifecycle deliverables. Are there life cycle deliverables that you believe the Government should include or remove from the list? Why?

5. Knowledge Transfer: The PWS requires a comprehensive knowledge transfer plan (PWS 1.13). Do you believe this would be adequate to complete a 90-day transition-in from an incumbent contractor to ensure a seamless assumption of responsibilities with no degradation of service. What additional details, if any, are required?

Part 4: Staffing & Personnel Management

1. Staffing Strategy: Do you currently have enough people on staff available to engage on this requirement who meet the specific, multi-year experience necessary for the legacy technologies (IDMS, COBOL, JCL) and modern systems listed in Technical Exhibit 3 and Appendix A? If not, do you anticipate challenges hiring staff with the necessary experience?

2. Key Personnel: Technical Exhibit 3 defines "Key Personnel" and their required skill sets. What positions would you consider key personnel for a similar engagement?

3. Subcontracting: What percentage of this work, if any, do you anticipate subcontracting to other companies?

4. Rough Order of Magnitude (ROM): Based on the estimated workload data in Technical Exhibit 3, can you provide a high-level ROM for the base, option years and total? If not, what additional information would you require to do so?