RFI Questions Template NII OEM - Rapiscan.xlsx
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About this file
This file is a Request for Information (RFI) questions template designed for market research purposes related to the Information Technology Refresh Program (ITRP) ILS Maintenance opportunity issued by the Department of Homeland Security Customs and Border Protection (CBP). The RFI solicits responses from vendors regarding their capability to provide maintenance and support services for Non-Intrusive Inspection (NII) equipment, including both large-scale and small-scale systems. Respondents are required to provide business information (company name, UEI, CAGE code, GSA contract number, and points of contact), identify their business size classification, and select applicable socio-economic categories such as women-owned, veteran-owned, or HUBZone certified status.
The template requests detailed information on vendors' technical capabilities, including experience with corrective maintenance on NII equipment, preventive maintenance track records, and ability to provide stakeholder reporting with key performance indicators and dashboards. Vendors must confirm whether they can perform all required services per the draft requirements document, estimate subcontracting needs, and identify the timeline required from award notification to performance start. The RFI also asks vendors to recommend applicable business practices, Service Level Agreements, and additional resources or systems that should be leveraged. Respondents are asked to confirm alignment with NAICS code 811219 and Product Service code J058, identify relevant GSA or government contracts held, and optionally submit up to three past performance references demonstrating experience on similar-sized and complex contracts. The submission allows for vendor feedback and questions regarding the requirement and draft documentation.
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Other files
| File | Type | Posted |
|---|---|---|
| ILD RFI Instructions.docx | DOCX document | |
| Draft_ILD OEM Attachment 1 PWS Revised 06162026_Draft.docx | DOCX document |
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Text version
NII
REQUEST FOR INFORMATION FOR MARKET RESEARCH PURPOSES ONLY
| Information Technology Refresh Program (ITRP) |
| Request for Information Questions |
| # | Question Type | Question | Answer Choice | |
| (Populate answers that adhere to this guidance) | ANSWER |
(Cells with character count restrictions will show a data validation error message if exceeded)
| 1 | Short Answer | General Business Information: POC Email | <open> |
| Business Information: Company Name | <open> | ||
| Business Information: GSA Contract # | <open> | ||
| Business Information: POC First Name | <open> | ||
| Business Information: POC Last Name | <open> | ||
| Business Information: POC Phone # | <open> | ||
| Business Information: Company Website Address | <open> | ||
| Business Information: UEI#: | <open> | ||
| Business Information: CAGE Code | <open> | ||
| 2 | Multiple Choice | Please select your business size. | Small Business, Other Than Small Business |
| 3 | Select All | Please select all socio-economic categories that apply to your contract. | W (Woman-Owned Business), WO (Women-Owned Small Business), EW (Economically Disadvantaged Women-Owned Small Business), V (Veteran-Owned Small Business), DV (Service Disabled Veteran-Owned Small Business), D (SBA Certified Small Disadvantaged Business), H (SBA Certified HUBZone Firm), 8a (MAS 8(a) Pool - Competitive), 8aS (8(a) Sole Source Pool), TO (Tribally Owned Firm), AI (American Indian-Owned), AN (Alaskan Native Corporation-Owned Firm), HN (Native Hawaiian Organization-Owned Firm) |
| 4 | Yes / No | Does your company have the capability to perform all required services in the Draft Requirements Document? | Yes, No |
| 5 | Yes / No | Does the Draft Requirements Document contain sufficient Information that would enable you to adequately respond to an RFP? | Yes, No |
| 6 | Yes / No | Does your company have experience recruiting personnel capable of receiving the requisite clearances (i.e., background investigation)? | Yes, No |
| 7 | Multiple Choice | In your estimation how much of this potential requirement would your company need to subcontract to other companies? | None, <15%, 15-30%, 30-50%, >50% |
| 8 | Multiple Choice | How much time would your company need from notification of award to start of contract performance? | None, 30 days or less, 30-60 days, 60-90 days, 90 days or more |
| 9 | Short Answer | Provide examples where you’ve provided provided corrective maintenance for the Large Scale Non-Intrusive Inspection (NII) equipment identified in the RFI? | <open - limited to 750 characters> |
| 10 | Short Answer | Provide examples where you’ve provided provided corrective maintenance for the Small Scale Non-Intrusive Inspection (NII) equipment identified in the RFI? | <open - limited to 750 characters> |
| 11 | Short Answer | Provide examples where you have conducted preventative maintenace on equipment identified in the RFI. | <open - limited to 750 characters> |
| 12 | Short Answer | Provide examples in current (or previous) efforts whereby you have successfully provided stakeholders reporting, to include recommendations on metrics/key process indicators (KPIs) and dashboards? | <open - limited to 750 characters> |
| 13 | Short Answer | Which business practices or standards do you consider applicable to this requirement? Including specification, if any differ from standard government business practices? | <open - limited to 750 characters> |
| 14 | Short Answer | What performance or Service Level Agreements (SLAs) are important when evaluating and selecting the associated support services? | <open - limited to 750 characters> |
| 15 | Short Answer | What other applications, resources, or systems would you recommend the government leverage or require for implementing the associated support services? | <open - limited to 750 characters> |
| 16 | Short Answer | Are there other considerations for the associated support services that have not been covered that the Government should be aware of when evaluating, selecting, deploying, and operating these support services? | <open - limited to 750 characters> |
| 17 | Yes / No | Based on the provided information, would your company submit a quote if this requirement was issued under your GSA Contract? | Yes, No |
| 18 | Short Answer | Please identify all GSA or relevant contracts that your company holds and are applicable to this requirement. | <open - limited to 750 characters> |
| 19 | Yes / No | Do you concur with the NAICS code for this requirement? If not please provide a proposed code. | 811219 |
| 20 | Yes / No | Do you concur with the Product Service code for this requirement? If not please provide a proposed code. | J058 |
| 21 | Attachment | Past Performance References: Past performance submissions should demonstrate relevant performance on previous contracts of similar size, scope, and complexity. This information will aid Customs and Border Protection (CBP) in understanding past performance experience. |
Submit past performance summary information for up to three (3) successful Past Performance contracts of similar size, scope, and complexity using the provided template.
Please note: Only one (1) file can be uploaded. Be sure you combine all your past performance information for each referenced contract into a single file prior to uploading. A maximum of three (3) past performance references will be accepted with a maximum page allowance of three (3) pages per reference. (Maximum file upload size is 50 MB, executable files (such as those ending in .exe) are not permitted)
| While optional, past performance experience relevant to this requirement is highly recommended. <max 1 file, max 3 past performance experiences, max 3 pages per experience - - - compile all references into a single file> | <max 1 file, max 3 past performance experiences, max 3 pages per experience> | |||
| 22 | Open Ended | Optional Feedback: Please provide any feedback or questions you may have related to this requirement and the Draft Requirements document. | <open> |
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