RFI - AssetMgmt-36C10B25Q0187.pdf

Request for Information Asset Management Solution

VA-25-00053184

April 08, 2025

1. Introduction This is a Request for Information (RFI) only. Do not submit a quote. This RFI is for planning purposes only and shall not be considered an Invitation for Bid, Request for Task Execution Plan, Request for Quotation, or a Request for Proposal. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. Your response to this RFI will be treated only as information for the Government to consider. You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI.

This request does not constitute a solicitation for quotes or the authority to enter negotiations to award a task order/contract. No funds have been authorized, appropriated, or received for this effort. The information provided may be used by the Department of Veterans Affairs (VA) in developing its acquisition strategy and Performance Work Statement (PWS)/ Product Description (PD). Any information submitted by respondents to this RFI is strictly voluntary;

however, any information received shall become the property of the Government and will not be returned to the respondent. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this RFI. Product information, brochures, part numbers, and/or other description information may be included with the submission.

Be advised that set-aside decisions may be made based on the information provided in response to this RFI. Responses should be as complete and informative as possible.

2. Background:

The Department of Veterans Affairs (VA), Office of Information and Technology (OIT), Product Delivery Service (PDS) Health Services Portfolio (HSP) Healthcare Environment and Logistics Management (HELM) Product Line has a potential need for brand name or equal IBM Maximo Application Suite per Application Point License and Software Subscription and Support to replace the VistA Automated Engineering Management System/Medical Equipment Reporting System (AEMS/MERS) System of Record across the VA Enterprise. Currently, VA utilizes IBM Maximo product as a System of Record for asset management and supply chain activities at 38 VA Medical Centers as well as several VA offices. The Maximo software provides lifecycle support for more than 150,000 active users with more than $5 Billion in managed asset value.

Active users average 27,000 service requests a month and 85,000 work orders per month. This software is used by Healthcare Technology Management/Biomedical Engineering, Facilities Management, and Environmental Management personnel to manage work orders, schedule maintenance, safety recalls, and other functions necessary to provide safe and effective environmental care. It is also used by Personal Property Management/Logistics and Information Technology personnel for property accountability.

3. Submittal Information:

All responsible sources may submit a response in accordance with the below information.

There is a page limitation for this RFI of 10 pages. The Government will not review any other information or attachments included, that are in excess of the 10-page limit. NO MARKETING

RFI - Asset Management Solution

MATERIALS ARE ALLOWED AS PART OF THIS RFI. Generic capability statements will not be accepted or reviewed. Your response must include the following:

a. Interested Vendors shall at a minimum, provide the following information in the initial paragraph of the submission:

Name of Company:

Address:

Point of Contact:

Phone Number:

Email Address:

Company Business

Size & Status:

For VOSB and SDVOSBs, proof of certification with SBA:

NAICS code(s):

Socioeconomic Data:

Unique Entity Identifier (UEI):

Existing Contractual Vehicles (GWAC, FSS or MAC):

b. COMPLIANCE: Please provide an answer to each of the Compliance questions below for your asset management solution:

1. Does your product have its own Federal Risk and Authorization Management

Program (FedRAMP) certification?

a. Is your product dependent upon another product’s FedRAMP certification?

2. Is your product Federal Information Processing Standards (FIPS) 140-2 compliant?

3. Is your product authorized within VA’s Technology Reference Model (TRM) inventory?

4. Does your product have its own VA Authority to Operate (ATO)?

a. Is your product reliant upon another product’s ATO?

5. Is your product integrated with the VA’s Enterprise Command Center (ECC) monitoring applications?

6. Is your product Internet Protocol (IP) Version 6 (IPv6) compliant?

c. INFRASTRUCTURE/ARCHITECTURE: Please provide an answer to each of the Infrastructure/Architecture questions below for your asset management solution:

1. Does your product reside on an independent platform?

a. Does your product reside on the platform of another product?

2. Is your product Cloud-based?

a. Is it deployable in a VA Government Cloud environment?

b. Is your product currently deployable or deployed within other Government agencies? If so, please provide Risk Management Framework and ATO information.

c. Is your product containerized for Cloud hosting?

d. Describe how your cloud solution utilizes Amazon Web Services-

Government (AWSG) and/or Microsoft Azure-Government (MAG) Cloud-native services (e.g., Infrastructure as a Service [IaaS], Platform as a Service [PaaS], serverless).

3. Is your product Single Sign-On enabled?

a. If so, is your product integrated in a Personal Identification Verification

(PIV)/Common Access Card (CAC)-enabled environment (e.g., VA’s Identity and Access Management [IAM] services)?

4. Does your product have an available plug-in capability to VA’s existing trouble-ticketing system and configuration item database?

d. INTEGRATIONS/FUNCTIONAL CAPABILITIES: Please provide an answer to each of the

Integrations/Functional Capabilities questions below for your asset management solution:

1. Is your product currently integrated with VA’s financial systems—i.e., Financial

Management System (FMS) or Integrated Financial and Acquisition Management System (iFAMS)?

2. Is your product currently integrated with VA’s Corporate Data Warehouse

(CDW)?

3. Is your product currently integrated with VA’s Real Time Location System

(RTLS)?

4. Describe how your product supports industry standard messaging formats and/or technical messaging standards:

a. Does your product support modern web Application Programming Interface

(API) services, specifically the OpenAPI standard

b. Does your product support Electronic Data Interchange (EDI) X12 messaging, specifically EDI transactions commonly used in supply chain systems

e. PRODUCT CONFIGURATION/CUSTOMIZATION: Please provide an answer to each of the Product Configuration/Customization questions below for your asset management solution:

1. Is your product rapidly customizable for VA workflows and business processes?

a. Can your product store VA customizations separately from the base code so that VA customizations are preserved when the base code is updated?

b. Does your product have the out-of-the-box capability for configuration management to modify the system to allow for the following VA conventions?:

i. VA Medical Device Nomenclature System (MDNS)

ii. Equipment Inventory List (EIL)

iii. Category Stock Number (CSN)

iv. Space File (station, campus, building, floor, room)

v. Construction Specifications Institute identifiers

(MasterFormat/OmniClass/UniFormat)

2. Does your product contain the following functionality out of the box?

a. Asset Management: Non-expendable capital assets, IT assets

b. Work Management: Work Order tracking, Computerized Maintenance

Management System (CMMS) capabilities, ticketing, labor tracking, service requests:

i. Healthcare Technology Management (HTM)/Biomedical CMMS

ii. Engineering/Facilities CMMS

iii. Environmental Management Services (EMS) CMMS

iv. Information Technology Asset Management

v. Logistics/Personal Property Management

c. Materials Management: Expendables or supply management

d. Contract Management: Contract tracking capabilities (purchase, lease, labor, service, etc.)

e. Reliability-Centered Maintenance: Risk and recall management

f. LICENSING/COST/PRICING MODELS: Please provide an answer to each of the

Licensing/Cost/Pricing Models questions below for your asset management solution:

1. Is your product sold on a capacity-based license usage model?

a. If so, please provide pricing for 1000 concurrent users.

b. Do you have pricing benchmarks for volume purchases? If so, please provide.

2. If your project is not sold on a capacity-based usage model:

a. Please describe how your product is sold (e.g., is product sold by function?).

b. Please provide a pricing structure/licensing options for your product based upon

1000 users.

3. Is your cost structure standardized or negotiable per function(s)?

c. Do you have an Enterprise license offering?

d. Are you able to propose pricing for addition 12-month option periods. If so, how many out years can you reasonably price?

g. Please explain why your product can best meet the VA's asset management needs as the replacement for VistA AEMS/MERS.

h. The expectation is to complete the national release within 24 months. Please describe in detail your product’s readiness to be deployed across the VA Enterprise, and provide a notional timeline, including a schedule for addressing areas in which the answer was “No” in sections 3b. Compliance, 3c. Infrastructure/Architecture, and 3d. Integrations/Functional Capabilities above. If a 24-month timeline is not possible, please explain your constraints.

i. Your company’s intent and ability to meet the set aside requirement in accordance with

VAAR 852.219-73 (JAN 2023) (DEVIATION) VA Notice of Total Set-Aside for Certified Service-Disabled Veteran-Owned Small Businesses and 13 CFR §125.6, which states the contractor will not pay more than 50 percent of the amount paid by the Government to it to firms that are not SDVOSBs.

Responses are due no later than 10:00AM (EST) on April 15, 2025, via email to Michelle Prinston, Contract Specialist at michelle.prinston@va.gov and Jason King, Contracting Officer, mailto:michelle.prinston@va.gov at Jason.king6@va.gov. Please note “Asset Management RFI” in the subject line of your response. Mark your response as “Proprietary Information” if the information is considered business sensitive. The email file size shall not exceed 5 MB.

OFFERORS ARE ADVISED THAT THIS REQUIREMENT MAY BE DELAYED,

CANCELED, OR REVISED AT ANY TIME.

mailto:Jason.king6@va.gov