RFI_31701-03586_CIAM_System-Amendment_1_Vendor_Q_A.pdf

This is an amendment to a Request for Information (RFI) issued by the State of Tennessee, Department of Finance and Administration's Strategic Technology Solutions division for a Citizen Identity Access Management (CIAM) System. Amendment 1 updates the RFI schedule of events and confirms critical dates for vendor participation. The RFI seeks vendor capabilities and market solutions for establishing OneTN, a single digital identity platform enabling seamless access across multiple state applications. Key procurement milestones include a written questions and comments deadline of November 10, 2025, the state's response to written questions on November 26, 2025, and the final RFI response deadline of December 11, 2025. The requested CIAM system must incorporate identity proofing, secure federation, multi-factor authentication, and integration capabilities with both legacy and modern authentication systems, along with support for federated single sign-on, password management, and identity attribute updates.

The RFI does not specify set-aside designations or restrictions on respondent types and is open to technology vendors specializing in identity management systems. The amendment confirms that all other terms and conditions of the original RFI remain in full force and effect. The state is conducting comprehensive market research to evaluate solution approaches, compliance with regulatory standards, cost structures, implementation expenses, and potential integration challenges before determining whether to issue a formal Request for Proposal. No specific budget amounts are disclosed in this amendment, though the complexity of the required CIAM system suggests a significant technological investment. The procurement represents Tennessee's strategic initiative to create a unified, secure digital identity platform that serves as a foundation for efficient, user-friendly government digital services.