Request for Information (RFI)

15BNAS26RFI000013

Administrative Investigation Services – Workers’ Compensation Review

Background and Scope The Federal Bureau of Prisons (BOP) is an agency of the Department of Justice (DOJ). It consists of 122 institutions throughout the United States, including Hawaii and Puerto Rico;

six regional offices; a Central Office (headquarters); two staff training centers; and 24 Residential Reentry Management offices. The BOP currently employs over 36,000 staff and houses approximately 175,000 inmates. More information about the agency can be found at www.bop.gov.

The Bureau of Prisons is seeking information from qualified vendors capable of providing professional administrative investigation services in support of reviewing active workers’ compensation claims. The purpose of the contemplated requirement is to obtain contractor support to conduct lawful administrative investigations focused on identifying evidence that may be inconsistent with an employee’s reported medical restrictions related to an active workers’ compensation case.

The proposed acquisition is classified under NAICS Code 561611 – Investigation Services.

Purpose The BOP seeks to identify potential workers’ compensation fraud or inconsistencies based on information obtained through lawful administrative investigations. These investigations may include the collection and analysis of evidence from publicly accessible sources and lawful surveillance activities to determine whether reported functional limitations align with observable activities. The contractor shall ensure all investigative practices comply with applicable federal and state laws, maintain the integrity of evidence collection, and support BOP in making administrative determinations.

Scope of Services

1. Social Media Monitoring and Open-Source Intelligence (OSINT)

• The contractor shall:

• Identify claimant public profiles, known aliases, and relevant platforms.

• Establish monitoring parameters including date ranges, keywords, hashtags, and locations.

• Conduct systematic reviews of publicly accessible social media content.

• Capture and document public posts, photos, videos, check-ins, and tagged content that may contradict reported functional limitations.

• Record platform, date, time stamp, and relevant contextual details.

• Maintain secure logs and databases of collected evidence.

• Provide interim updates and summary reports with screenshots, links, and documentation.

2. Lawful Surveillance and Observation

• The contractor shall:

• Plan lawful observation windows in public locations.

• Assign personnel and define roles for each shift.

• Document observed events including date, start/end time, location, description of activity, estimated duration, and involved persons.

• Capture lawful photographs or video properly tagged with metadata including timestamp, device ID, observer name, and storage location.

• Maintain chain of custody documentation for all collected evidence.

• Submit observation logs and verified media at agreed intervals.

The contractor shall not trespass, enter private property without permission, or utilize hidden recording devices in non-public spaces.

Compliance Requirements

• The contractor must comply with all applicable BOP policies and federal regulations governing workers’ compensation investigations, privacy, and evidence handling, including but not limited to:

• BOP Program Statement 1601.04 – Worker’s Compensation Program

• BOP Program Statement 1351.05 – Release of Information

• BOP Program Statements 1210.24 and 1210.25 – Internal Affairs

• BOP Program Statement 3420.012 – Standard of Employee Conduct

All investigative practices must comply with privacy laws, evidentiary standards, and applicable statutes.

Deliverables

• The contractor shall provide:

• Interim monitoring reports

• Observation logs

• Bi-weekly progress reports

• A final comprehensive investigative report at the conclusion of the period of performance

• Properly documented evidence with maintained chain of custody

All deliverables shall be submitted in PDF electronic format compatible with BOP systems.

Vendor Capability Information Requested

• Interested vendors shall provide:

• Company name, UEI, and SAM.gov registration status.

• Business size under NAICS 561611.

• Relevant past performance providing investigative services for federal or government agencies.

• Description of investigative methodologies used for social media monitoring and surveillance.

• Description of chain-of-custody procedures and evidence integrity safeguards.

• Confirmation of compliance with Privacy Act requirements and federal evidentiary standards.

• Description of personnel qualifications, including licensing (if applicable).

• Capability to provide nationwide coverage if required.

Additional Information / Disclaimer This RFI is issued solely for information and planning purposes and does not constitute a solicitation. Responses are not offers and cannot be accepted by the Government to form a binding contract. The Government will not reimburse respondents for any costs associated with responding to this RFI.

Lengthy marketing materials are not desired. Responses should be clear and concise and not exceed 25 single-spaced pages, excluding attachments.

Questions regarding this RFI shall be submitted via email to Edwin Ingram, Contracting Officer, at e2ingram@bop.gov. The subject line shall reference RFI 15BNAS26RFI000013.

Attachments shall be submitted in PDF format and shall not exceed 12 MB.