RFGP 5916 Attachment D.docx

DOCX document 34 KB Posted

Attached to
Flavored Tobacco and Menthol Use Prevention Regional Conveners
Solicitation number
S-44300-00009874
Issued by
Oregon

About this file

This document is a reference check form for RFGP 5916, a Request for Grant Proposal issued by the Oregon Health Authority, Public Health Division for 6 Regional Coalition Convenors for the Oregon Commercial Tobacco Prevention Menthol Program. The form requests the reference to rate the proposer's overall quality of services, delivery of service, and responsiveness to customer service issues on a scale of 0-10. The reference is also asked to describe the type of services provided, the proposer's customer service, satisfaction with the business relationship, problem resolution methods, likelihood of using the services again, and comparisons of the final project cost to the initial proposed cost.

The related state and local contract opportunity is for Flavored Tobacco and Menthol Use Prevention Regional Conveners, issued by the State of Oregon through the Oregon Health Authority, Public Health Division. This Request for Grant Proposal is issued under the provisions of ORS 413.033 and OAR 137-047-0250 for 6 Regional Coalition Convenors for the Oregon Commercial Tobacco Prevention Menthol Program.

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Other files

File Type Posted
RFGP 5916-4 QA Final.pdf PDF
RFGP 5916 Attachment C.docx DOCX document
RFGP 5916 Attachment G.docx DOCX document
RFGP 5916-1 Final tlh.pdf PDF
RFGP 5916 Attachment A.docx DOCX document
RFGP 5916 Attachment F~1.docx DOCX document
RFGP 5916-2 Final tlh.pdf PDF
RFGP 5916-0 Final tlh.pdf PDF
RFP 5916-0 tlh Attachment E Cost Proposal Form.xlsx XLSX spreadsheet
Notice of Intent to Award Letter~23.pdf PDF
RFGP 5916 Attachment B.docx DOCX document
RFPG 5916-3 Presenttion Slides.pdf PDF
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Text version

RFP [###-####-##] – [RFP title]

ATTACHMENT F - REFERENCE CHECK FORM

RFGP OB # S-44300-00009874 OHA # 5916-0

ATTACHMENT D - REFERENCE CHECK FORM

Proposer Name:__________________________________________
Reference Entity:__________________________________________
Reference Contact Name:__________________________________________
Contact Telephone Number:__________________________________________
Contact Email Address:__________________________________________

[Select one option, delete the other, and edit to fit] [OPTION 1 – Reference assigns a score] Please rate the following questions on a scale of 0-10:

0 = Not satisfied 5 = Moderately satisfied 10 = Extremely satisfied.

How would you rate the Proposer’s overall quality of services provided and your overall relationship with the Proposer?

Score: __________ Comments: ______________________________________________________________________________ How would you rate the Proposer’s delivery of service?

Score: __________ Comments: ______________________________________________________________________________ How would you rate the Proposer’s responsiveness to customer service issues and special requests (e.g., reported problems, changes billing, etc.)?

Score: __________ Comments: ______________________________________________________________________________ [OPTION 2 – Reference answers questions. Evaluators assign score] Please respond to the following questions:

1. For what type of services did you engage Proposer?

Describe the services listed in response to question 1.

Describe Proposer’s customer service.

Describe your satisfaction with the business relationship with Proposer.

Describe Proposer’s methods for problem resolution.

How likely would you be to use Proposer’s services again?

With which aspect(s) of Proposer’s services are you the most satisfied?

With which aspect(s) of Proposer’s services are you the least satisfied?

How well did Proposer stay within the proposed timeline?

How did the final project cost compare to the initial proposed cost?

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