RFB-IS-26200580-1.pdf

This is a Request for Bids (RFB) issued by the State of California for an Ivanti CSM (Customer Service Management) renewal on a brand-only basis. The solicitation seeks to procure Ivanti CSM software licenses and related services to support the state's customer service management operations. The document outlines the specifications, requirements, and evaluation criteria for vendors interested in providing this renewal contract. Specific details regarding quantities, response deadlines, bid due dates, and any scheduled bidder conferences or site visits are contained within the document's provisions. The contract award date and term, including renewal options, are established according to the terms and conditions specified in the RFB.

The pricing terms, set-aside provisions, incumbent contractor information, and funding sources for this Ivanti CSM renewal are detailed in the RFB documentation. Any salient requirements regarding minimum qualifications, performance standards, or special conditions applicable to this brand-only renewal are addressed within the solicitation materials. Vendors responding to this opportunity should review all sections of the RFB carefully to ensure compliance with California's procurement requirements and the specific technical and administrative specifications outlined for the Ivanti CSM renewal contract.