Revised PWS SAF CN AAS -30 July 2024.pdf

DRAFT Performance Work Statement

DAF CIO Advisory and Assistant Services (A&AS) Contract

1. Consideration and Payment

1.1. General

The contractor shall provide the services as described in the Performance Work Statement (PWS) in Section 5.

Unless otherwise specified, the contractor shall provide the necessary personnel, services, travel, supplies, materials, and any additional resources in support of the performance this contract.

Refer to appendix X for the CLIN pricing Structure based on the period of performance (PoP) to include the base year and option years.

1.2. Contract Pricing

This is a Firm Fixed Price Contract and as such the contractor shall be compensated accordingly for the successful completion of services. The following table is based on the base year and following option years, if exercised at the discretion of the Government. Contractor performance of any option without execution of a modification to the task order by the Contracting Office is the contractor acting at its own risk and the Government is not obligated to pay or reimburse the contractor. All options are subject to availably of funds and may be unilaterally exercised by the Government.

1.3. Other Direct Costs / Travel Materials, Equipment, and supplies Other Direct Costs (ODCs) may be incurred under this contract in support of the PWS. ODCs incurred without prior written approval from the Contracting Officer and/or the COR is at the contractor’s own risk and the Government is not obligated to pay or reimburse the contractor. ODCs will be a reimbursable cost with no profit or fee.

1.3.1. The contractor shall submit all requests for travel pre-approval and reimbursement directly to the

COR

1.3.2. The contractor shall submit all requests for ODC materials, equipment and supplies pre-approval and reimbursement at least two weeks in advance to both the COR and the CO, unless otherwise authorized under this task order.

1.3.3. The COR will review each request, considering all information to include market research, and make a recommendation for approval to the CO.

1.3.4. The CO will provide the contractor with an email approval of the task order ODC request, and the contractor shall not incur any costs for any ODC prior to receiving the CO approval.

1.3.5. Any costs that the contractor incurs prior receiving the CO approval can be disallowed by the CO.

1.3.6. No profit or fee shall be applied to any commercial off the shelf item (COTS) or for travel.

1.4. Period of Performance

Base period of core task performance beginning on the date of award and ending twelve (12) months after award plus four (4) 12-month Option Periods and optional tasks and line items.

Base Period: Sept 2024 – Sept 2025 – CLIN 0000 Sept 2025 – Sept 2026 – CLIN 1000 Sept 2026 – Sept 2027 – CLIN 2000 Sept 2027 – Sept 2028 – CLIN 3000 Sept 2028 – Sept 2029 – CLIN 4000

Option Period 1:

Option Period 2:

Option Period 3:

Option Period 4:

6 Mth Extension:

2. Background

2.1. Mission

Provide the foundation for a secure, digital Air & Space Force on which our competitive advantage relies

2.2. Vision

Deliver decision advantage and shorten the kill chain.

2.3. Guiding Principles

2.3.1. Warfighter Effectiveness

We will take a warfighter-informed, mission-focused approach to ensure priorities and investments drive value and improve overall user experience.

2.3.2. Governance That Works

We will baseline the organization in agile processes which enable timely & productive collaboration and convey easily understandable results.

2.3.3. Attack Manual Processes

We will ruthlessly seek to automate outdated processes and drive throughput within all facets of IT, to improve how we operate.

2.3.4. Foster Accountability

We will establish accountability mechanisms through effective oversight without partners, measuring what matters and ensuring delivery excellence.

2.3.5. Cost Transparency

We will have clear understanding & visibility into SAF’s portfolios to ensure we make informed, fact-based, and strategic decisions regarding current & future IT investments.

2.4. DAF/CIO Functions

The following functions represent what the DAF/CIO is responsible for by statue or designation, in support or Airmen, Guardians, and the Department’s warfighting mission.

2.4.1. Leadership and Accountability

Essential to the success of the entire DAF IT Enterprise

2.4.2. Strategic Planning

Developing IT capabilities that service as the foundation for tomorrow’s Air & Space Force.

2.4.3. Investment/Portfolio Management

Structure IT portfolios that meet DAF needs in a cost-effective manner.

2.4.4. Budgeting

Oversight and reporting of all IT and National Security System funding allocations.

2.4.5. Governance

Effectively use governance mechanisms to ensure unity of effort amongst organizations.

2.4.6. Policy

Understand & enforce statutory CIO responsibilities and develop DAF-wide policies for accountability.

2.4.7. Workforce

Build and maintain a high-performance IT team continually adding relevant expertise to the organization.

2.4.8. Strategic Communication

Effectively communicate to strategy, guidance, and policy to IT stakeholders.

2.4.9. Information Resources Management

Resourcefully execute records management and FOIA responsibilities

2.4.10. IT Performance Management

Develop performance metrics to demonstrate the effectiveness of IT within the organization.

2.4.11. Information Security & Privacy Risk

Articulate and manage risk according to DAF security and privacy policies.

2.4.12. Enterprise Architecture

Manage & design the architecture that facilitates interoperability of DAF capabilities and systems across the globe.

2.4.13. Data

Ensuring data is visible, accessible, understandable, linked, trustworthy, interoperable, and secured

(VAULTIS).

2.4.14. Artificial Intelligence

Integrating AI in DAF operations and developing ethical AI policy and governance.

3. Objectives The overarching objective of this contract is for contracted services and personnel resources to execute and directly support and provide the appropriate breadth to guide, inform, and constrain architecture efforts across the Air Force to achieve data-driven informed decisions that best support our customers, critically the Warfighter.

4. Scope

4.1. The general scope of this work is broken into multiple categories:

Warfighter Capabilities Support Cyber Security Support ITAM & EIT Portfolio Management Support

4.2. These tasks are to support the Cybersecurity and Workforce Development to meet the critical requirements for security. Efforts will include documentation which will allow CIO to analyze current workforce capabilities against new cybersecurity requirements, identify those personnel in critical cybersecurity positions, ensure training and certifications meet minimum requirements for Cyber IT/CSWF, and document a plan to fill mission critical positions.

4.3. Through this contract DAF CIO will coordinate, oversee, and monitor all responsibilities associated with the operational capability and Warfighting requirements process and achieving information dominance.

4.4. The contractor shall provide support to the listed functional areas in regard to but not limited to, the tasks outlined in each of the functional areas in the below PWS. The functional area tasks are listed in general terms and the Government will work closely with the contractor to provide the necessary reference documents, format and information needed for the tasks or document packages. The contractor shall have CMMI Maturity Level (ML) 3 Services. The contractor shall provide knowledgeable personnel in support of this contract and work as a ‘team’ with the Government to meet the performance requirements.

5. Performance Work Statement – Specific Tasks

5.1. Strategy

5.1.1. Background: The Department of the Air Force (DAF) shapes strategy and policy in cyberspace. The strategy provides the overarching guidance and processes for unifying the DAF’S information technology and cyberspace initiatives. The DAF CIO strategy is shaped by higher level. The DAF CIO plays a key role in organizing the cyber workforce, training, and educating all Airmen and Guardians to utilize the cyberspace domain to accomplish the DAF missions. As the role of cyber continues to evolve within the DAF and Department of Defense (DoD), shall continue to build and maintain a competent and resilient workforce.

5.1.2. Objectives: The contractor shall provide required support to effectively develop and coordinate the DAF’s cyber and information technology strategy and supporting policies and then track progress towards the strategic goals. Support will be related to plans, policies, tactics, techniques, and procedures in response to higher level direction and guidance, i.e. Presidential directives, technologies, regulations and commercial best practices.

The contractor support is required to effectively manage the cyber workforce from accession through departure from the Department of the Air Force.

5.1.2.1. The contractor shall have experience with briefing Senior leaders on a recurring basis to ensure the DAF CIO’s objectives are met.

5.1.2.2. The contractor shall provide guidance on the articulation, coordination and tracking of strategic activity to include dashboards, metrics and scorecards, as well as formal staffing of the strategy in support of the DAF CIO’s intent.

5.2. Force Development

5.3.1 The contractor shall serve as Staff-level subject matter expert on cyber workforce certification and coding plans, policies, procedures, tactics, techniques, and procedures specific to workforce training and certification

5.2.1.1. The contractor shall assist with the development and identification of present and future workforce certification and coding requirements

5.2.2. The contractor shall identify, track, collect and analyze data, input data as required, and prepare reports related to the DAF workforce certification and DoD Cyberspace Workforce Management

5.2.2.1. The contractor shall interface with high-level decision boards, interact and coordinate actions with relevant staff members, and convey workforce certification and coding interests at working groups.

5.2.3. Social Media Management:

5.2.3.1. Social media is one of the primary modes of communication to the DAF’s external publics.

Effective use of social media can enhance communication between the DAF and key stakeholders.

Successful social media management requires familiarity with key social media platforms, an ability to write concise and compelling short form content, and an ability to be proactive and responsive on multiple platforms/communication channels. The contractor shall support social media management as follows:

5.2.3.2. Draft, edit, and schedule social media content relevant to key stakeholders.

5.2.3.3. Design assets using video, text, audio and strong visuals to enhance social presence.

5.2.3.4. Customize content based on the specific audience and specifications of each platform.

5.2.3.5. Develop and share reporting on metrics and feedback internally and across teams

5.2.3.6. Coordinate posting of news announcements, branding, social messaging campaigns, and other content for social media.

5.2.3.7. Develop processes for communication and messaging between other internal and external teams.

5.2.3.8. Ability to monitor a range of social platforms to evaluate and continuously improve content performance and ensure responsiveness to feedback.

5.2.3.9. The contractor shall coordinate with vested parties on all aspects of requirement development.

5.3. Cyber Security Support *(The Government will sponsor TS if TS is required)*

5.3.1. Background: The contractor shall provide oversight and policy guidance to enable mission assurance through effective Cybersecurity risk management across the five Air Force core mission areas.

5.3.2. Objectives: The contractor shall provide Advisory and Assistance Services to support the development of policy, governance, processes, and oversight of Cybersecurity requirements and responsibilities. These services enable the Division to execute its role as the focal point for Air Force- wide Cybersecurity Programs ensuring the DAF is compliant with federal laws, OMB, and DoD Directives. The contractor shall provide expertise and flexibility to achieve a broad range of Cybersecurity functions, ultimately ensuring compliance with capabilities directed in Acquisition, Cybersecurity, and other correlative policies. These services are critical to meet all federal, OMB, DoD, and AF regulatory and statutory requirements.

5.3.2.1. The contractor shall provide support on all aspects for cybersecurity to the DAF Chief Information Security Officer (CISO) and other personnel within and outside the Cybersecurity Division, as well as provide cybersecurity support for the development and implementation of security architectures to meet new and evolving security requirements.

5.3.2.2. The contractor shall develop future security requirements for DAF networks and systems, as well as MAJCOM/FLDCOM and theater-unique requirements.

5.3.2.3. The contractor shall review new methods, procedures, techniques, and approaches to ensure that proper security criteria, guidance, and methodology are applied to information systems and security devices being developed and acquired by the DoD and Defense Agencies.

5.3.2.4. The contractor shall set up, prepare, facilitate and provide summaries for action officer, executive and Congressional level hearings, boards, and related activities.

5.4. The Risk Management Framework (RMF)

5.4.1. Background: The RMF applies to all DoD IT that receives, processes, stores, displays, or transmits DoD information. These technologies are broadly grouped as DoD Systems, Platform IT (PIT) Systems, IT services, and IT products. Support is required to manage the lifecycle cybersecurity requirements of all DAF Systems consistent with applicable policy and guidance across all acquisition pathways. Policy and guidance include, but is not limited to Executive Orders, the Office of Management and Budget (OMB), laws, regulations, DoD and DAF Policies, and the RMF. RMF implementation requires continued coordination with the DoD and DAF appointed authorizing officials (AO) and their staffs, and other internal and external stakeholders and functional or supporting communities.

5.4.2. The contractor shall maintain a strong in-depth awareness of all policies involving the Risk Management Framework, and DAF policy/guidance.

5.4.3. The Framework for Improving Critical Infrastructure Cybersecurity (“Cybersecurity Framework”) is a voluntary framework developed through a collaborative process by industry, academia, and government stakeholders. NIST continues, as directed by the Cybersecurity Enhancement Act of 2014, to facilitate and support the development of voluntary, industry-led

Cybersecurity standards and best practices. It is designed to be relevant for every size, sector, and type of organization.

5.4.4. The contractor shall provide experienced and skilled support services including but not limited to strategic communications, issue/point papers, white papers, guidebooks, reports, publications, Air Force policy/guidance, DOD policy/guidance, OMB policy, and Federal policy or laws. The contractor shall provide support to assess and implement higher-level Cybersecurity requirements including but not limited to federal laws, regulations, Presidential, OMB, and DOD directives.

5.5. Chief Technology Officer (CTO) Support

5.6.2. The contractor shall accomplish the following: Administers policies and procedures necessary for the day-to-day operation of the CTO. In conjunction with other members of the SAF/CN Chief Technology Office, plans, organizes and implements the CTO office's executive support activities in support of the CTO office. Engages with commercial, academic, state, local and federal agency personnel including scientists, engineers, academics, and industry sales and marketing staff. Establishes and maintains relationships with professional counterparts in other Federally Funded Research and Development Laboratories, technology transfer communities, and regional universities. Maintains a repository of all external engagements for archiving and commercial vendor capability research purposes. Manages CTO interactions with industry/academia to include scheduling meetings.

5.6.3. The DAF needs an Enterprise Architecture (EA) that provides the appropriate breadth to guide, inform, and constrain architecture activities across the DAF. This includes all levels of architecture and all Mission Areas (Business, Information Environment, Intelligence, and Warfighter). The goal is to support data-driven informed decisions for our customers and embed EA practices within critical business processes. The EA must support the achievement of the Information Dominance Flight Plan (IDFP) Goals and Objectives. The work described in this PWS comprises efforts that will directly support the EA in meeting goals and objectives and will support a variety of key stakeholders including Warfighter, Portfolio Management, IEMA Roadmap, Acquisitions, etc. Continuously and actively assesses the DAF facilities and technology capabilities to maintain a portfolio of marketable DAF resources available for usage by private sector customers.

5.6.4. The contractor shall perform required Enterprise Architecture Assessments for Information Support Plans (ISPs).

5.6.5. The contractor shall maintain all timely EA reviews, materials, and other relevant information until such time that a new DAF Repository becomes available

5.6.6. The contractor shall be prepared to answer questions during meetings on topic programs under review for in-depth analysis, regarding assessment and/or general EA guidance.

5.6.6.1. Task Area 1 - Operationalized Governance and Structure

5.6.6.2. Architecture Repository

5.6.6.2.1. Background: As data is collected, the team will need a place to store the information. Therefore, the contractor shall support the establishment of a common architecture repository. It is expected that this repository will be discoverable and exchangeable across the enterprise. The contractor shall work with PMs across the DAF to gather consistent metadata.

5.6.6.2.2. Communications and Risk Management. The contractor shall develop a communications plan and risk mitigation plan addressing how to collect core architectural metadata across the DAF.

5.6.6.2.3. Implementation Planning and Execution. The contractor shall develop and deliver upon an implementation plan which is managed and measured monthly. This plan must clearly prioritize the outreach efforts to improve completeness of metadata across the DAF. Based on the plan, appropriate resources will work with customers across the DAF to harvest data and populate the repository.

5.6.6.2.4. Customer Support. Based on the Implementation Plan, appropriate resources will identify and collaborate with customers – beyond Portfolio Management – to clarify requirements, suggest opportunities for business process improvement, determine data elements required for effective decision making, and leverage technology to provide information to decision makers in an efficient and user-friendly manner.

5.6.6.2.5. Identification of Data Sources and Relationships. In addition to gathering healthy data from the appropriate sources, the contractor shall identify both intuitive and non-intuitive data relationships. The source of this information and relationship rationale shall be documented. Linking financial information to operational information to capability information will create a web of data revealing a completer and more accurate portrait of the DAF mission.

5.6.6.3. The contractor shall display a roll up from all organizational score cards in executive dashboard format on the assigned collaboration site. The scorecard will provide simple drill down format to each organizational scorecard.

6. IT Asset Management Lifecycle Support

5.7.1. IT Portfolio Management and Enterprise Services Support

5.8.1 Background: Portfolio management crosses over all the Enterprise Information Technology Services supporting Air Force’s Core Function areas.

6.6.2. SME support is required to identify gaps and disconnects for Information Environment Mission Area (IEMA) while conducting warfighting integration, address Joint and intra-Service integration shortfalls, and represent AF in Joint Information Environment Governance bodies. Development and implementation of DESMF (DoD Enterprise Service Management Framework) components is required across all projects and initiatives for Enterprise Services across the portfolio.

6.6.2.1. The contractor shall support the Government Lead(s) with core activities and integration with support teams to include but not limited to Air Force Core Functional Leads, etc.

6.6.2.2. The contractor shall provide IT Portfolio Management support to Government personnel in various forums and meetings and liaise with a variety of internal/external working groups.

6.6.2.3. The contractor shall coordinate with vested parties on all aspects of requirement development.

6.6.2.4. The contractor shall coordinate with key stake holders in the PPBE process to include the Cyber CFL or other designated Cyber/IT owners, HAF/SAF 2 Letters to assist in ensuring requirements for enterprise services have been received, submitted into the PPBE process, and have the proper level of funding.

6.6.3. The contractor shall facilitate the coordination of actions required to implement IT capabilities at the DAF Enterprise level, analyze technology trends to support IT strategic planning recommend IT policy with respect to infrastructure and future desired capabilities.

6.6.4. The contractor shall analyze software applications, network infrastructure and architecture, and related effects of new technology implementation on the IT infrastructure.

6.1 IT Asset Management Lifecycle and Enterprise Software Licenses

6.1.1 The contractor shall serve as DAF Staff-level subject matter expert on plans, policies, procedures, tactics, techniques, best practices, solutions, and procedures specific to IT Asset Management Lifecycle (hardware and software).

6.1.1.1 Support Government Lead with core activities and integration with support teams to include but not limited to SAF/AQ, SAF/FM, AFSPC, and PEO BES.

6.1.1.2 The contractor shall provide IT Asset Management Lifecycle support to Government personnel in various forums and meetings and liaise with a variety of internal/external working groups.

6.1.1.3 The contractor shall provide support and guidance as an Air Force subject matter expert for IT Asset Management Lifecycle at technical symposia, industry conferences, seminars, meetings, working groups and panels as directed by the Government.

6.1.1.4 The contractor shall interface with high-level decision boards, interact and coordinate actions with relevant staff members, and convey IT Asset Management Lifecycle interests at working groups.

6.1.1.5 The contractor shall provide periodic and other unscheduled briefings on the status of critical joint initiatives for Air Staff, Secretary of the Air Force (SECAF), Joint Staff, and DoD key officials concerning IT Asset Management Lifecycle.

6.1.1.6 The contractor shall support development and implementation of strategies, policies, procedures, and policy for IT Asset Management Lifecycle requirements resulting from laws, regulations, and audits, Presidential directives.

6.1.1.7 The contractor shall assist in development, implementation and maintenance of plans required to maintain oversight of DAF IT Asset Management Lifecycle.

6.2 Integration of New Technology across the Air Force Enterprise

6.2.1 Background: Utilizing cloud technologies and development of the Joint Regional Security Stack are two examples of current initiatives driven by changes in technology. Current priorities for future initiatives include efforts related to cloud, mobility, modern software coding capability development and “as a service” (aaS) efforts

6.2.2 Objectives: The contractor shall provide required support to effectively research, evaluate, develop policy and guidance related to, and/or implement new technologies across the DAF enterprise.

6.2.3 The contractor shall support and effectively research, evaluate, acquire, develop policy and guidance for, and implement new technologies across the Air Force enterprise. Tasks required for support could include, but are not limited to:

6.2.4 The contractor shall provide recommendations on the integration of new technology into the Air Force Enterprise based on research, analyses, risk assessment and review of concepts, commercial best practices, staff packages and other applicable reports.

6.3 Data Analytics, Robotics Process Automation

6.3.1 The contractor shall build and deploy a robotic process automation and machine learning capability to support DAF executive leadership that provides process and data analysis improvements through automation. This capability should encompass producing visualization and reporting techniques and tool sets to support the automation of day-to-day operations as requested by the customer in support of the DAF. Developed capabilities must be maintained in a shared environment accessible to stakeholders on a recurring basis. Developed capabilities should identify potential and realized savings resulting from necessary remediation actions planned/taken. The contractor shall:

6.3.1.1 Establish and deliver non-proprietary techniques and toolsets, configuration requirements and business rules

6.3.1.1 Assess the availability of existing software and platforms available for Air Force use, and maximize the use of existing robotically process automation platforms and licenses to establish the capability

6.3.1.2 Perform data collection and other strategies to optimize efficiency and quality (e.g. obtaining files daily and maintaining in a central location).

6.3.1.3 Collaborate with stakeholders and subject matter experts to continuously improve robotic process automation on an as needed basis as defined and agreed upon Develop and deploy testing and production plans, using separate environments for development, test, pre-production and production

6.4 Federal Data Center Consolidation & Optimization Initiatives

6.4.1 Background: Enterprise IT Integration Division is the Department of the Air Force (DAF) lead for the

Data Center Optimization Initiative (DCOI) directed by Office of Management and Budget (OMB) Directive Feb 2010, Presidential Directive June 2010, and Secretary of Defense (SECDEF) Efficiencies Directive Aug 2010. In August 2016, the Office of Management and Budget released a memorandum titled "Data Center Optimization Initiative (DCOI)" in direct response to the Federal Information Technology Acquisition Reform Act (FITARA) which built upon the requirements of the Federal Data Center Consolidation Initiative of 2010. DCOI is the large effort under the auspices with formal reporting requirements to DoD CIO and OMB on a recurring basis. Since approximately 2017, both DOD and the DAF have begun to focus heavily on the benefits of cloud migration and how this could shift the Data Center Optimization landscape.

6.4.2 This task order will provide continued contractor support for DCOI and cloud migration throughout the DAF. Various items performed will include assistance with strategic direction, data strategy, data center inventory and reporting, development of OMB required deliverables, cross coordination with related DAF and Joint initiatives, and congressional inquiries. Coordination and outreach with HAF Functional Mission Owners, Cyber Lead Command (ACC/A6), ACC/CCC, designated MAJCOM/FLDCOM A6 counterparts, and various program management offices to resolve tasking is essential to the position. Cloud Migration and DCOI are both highly visible initiatives at the senior levels of OMB, OSD, and DAF.

6.4.2.1 The contractor shall develop white papers, presentations, or other reports regarding both Cloud migration and DCOI as required by the DoD CIO and NDAA FY13 Section 2867.

6.4.2.2 The contractor shall analyze data center information and/or metrics to come up with creative proposals on how to better align DAF data centers with DOD Guidance relative to DCOI and Cloud Migration.

6.4.2.3 The contractor shall receive, analyze, and process Data Center Obligation Requests (DCOR) under the purview of 10 USC.

6.4.2.3.1 10 USC §2223a, Data Servers and Centers (Public Law 112-81). DCORs consist of information (costs, quantity, funding source) regarding items required for acquisition in support of a server or data center. DCORs must be reviewed to ensure data completeness and Policy compliance (DCOI, DoD CIO, Cloud One/Cloud Migration/Modernization/Rationalization).

DCORs will be submitted to the CNSE Division Chief for final signature and distributed to requestors and their respective MAJCOM representatives upon final approval. DCORs will be saved in the appropriate SharePoint folder and logged in the Quarterly NDAA report. The quarterly report will be submitted to DoD CIO via their process. Required indefinitely.

6.4.2.4 The contractor shall assist with the maintenance of the Data Center Inventory Management (DCIM) System, which is the DOD authoritative database for data center records IAW the FITARA. This involves validation of data, entry of newly discovered data centers, closing data centers and update of existing records. The contractor shall monitor and process DCIM account requests in DOD’s Expresso system. The contractor shall monitor the Compute & Store Organizational mailbox for questions from the field surrounding DCIM updates.

Performance Objective PWS Reference

Performance Threshold Surveillance Method

Provide and retain qualified personnel/staffing

All Areas

PWS 10 and 11

Personnel on site within 21 calendar days of departed employee

100% Surveillance of customer complaint

Performance Objective PWS Reference

Performance Standard

Performance Threshold

Trip/Travel Report

PWS 1.3

Submission is due five

(5) business days of travel conclusion to the

COR/TR.

100% compliance with no deviation from the performance standard.

No more than two revisions will be considered for the travel receipts and report.

Provide briefings, assessment reports, and other reports as directed by the Government.

PWS 5.10, 5.15, 5.19,

and 5.23

BBPs, White Papers, PowerPoint presentations, TMT, etc. due in accordance with the Government guidance. Due in format and at the time agreed upon by the Government and the contractor as requirement develops throughout the mission.

100% compliance with no deviation from the performance standard.

Submission of reports IAW the deliverable schedule and the guidance from the Government COR or

TR.

Contractor shall attend meetings/conferences IAW the Government’s guidance.

PWS 5.20

The contractor shall be present for each meeting or conference as directed by the Government or shall have someone attend if the designated contractor personnel are not available.

The contractor shall ensure that they are represented as directed by the Government.

100% compliance with no deviation from the performance standard.

Contractor shall provide all configuration information, configuration for any engineering change, software, source codes and any documentation thereof on these tasks.

PWS 5.8, 5.10, 5.11,

and 5.12

The contractor shall follow the guidance IAW with this PWS

100% compliance with no deviation from the performance standard.

6.5 ADDITIONAL INFORMATION:

6.5.1 Program Planning Documentation

6.5.1.1 The contractor shall provide program planning documentation, program guidance documentation and other program management assistance as assigned. The contractor shall provide support in drafting and the coordination of staff packages for review and approval.

6.5.1.2 The contractor shall prepare program plans and guidance documents, including strategic plans and roadmaps that address organizational approaches.

6.5.1.3 The contractor shall review proposals, studies, and reports and analyze the feasibility of accomplishing stated objectives and the impact to on-going and planned programs. The contractor shall develop a summary of all such reports and studies for management review and assess accomplishment and performance objectives.

6.5.2 Program Management Data

6.5.2.1 The contractor shall prepare and maintain management data such as work breakdown structures, balanced scorecard metrics, program schedules, briefings, and management reviews and progressive reports.

6.5.3 Program Baseline Preparation

6.5.3.1 The contractor shall provide inputs for the establishment of cost, technical (performance), and schedule baselines as assigned. The contractor shall: coordinate and integrate each program’s schedule and milestones; create documentation that depicts the milestones, schedules, and inter- dependencies on a composite, functional area, and on an individual program basis; and record the achievement of each milestone and determine new schedules for missed milestones.

6.5.4 Program Plans, Policy and Guidance Documents

6.5.4.1 The contractor shall prepare program plans and guidance documents, including strategic plans and roadmaps that address organizational approaches. The contractor shall review/update DAF policy, standards, strategies and processes for the IA workforce improvement and services are consonance with applicable published policies and public law.

6.5.5 Program Management Analysis

6.5.5.1 The contractor shall review proposals, studies, and reports and analyze the feasibility of accomplishing stated objectives and the impact to on-going and planned programs. The contractor shall develop a summary of all such reports and studies for management review and assess accomplishment and performance objectives.

6.5.6 Meetings and Conference Services

6.5.6.1 The contractor shall coordinate meetings, conferences and work groups, and provide rooms for program meetings. The contractor shall notify participants, provide agendas, directions and arrange for appropriate equipment. The arrangements shall be made in accordance with the procedures and schedule set by the requestor, and all changes/modifications approved by the requestor before implementation. The contractor shall submit a summary event report to include minutes and actions.

6.5.6.2 The contractor shall schedule, prepare, facilitate, and provide post-event minutes and summaries for action officer and senior leader level, meetings, seminars, conferences, boards and related activities. The Government will provide guidance to the format, content of the senior leader level information and decision briefings that shall be required for the mission support of each directorate.

6.5.7 Meeting Participation

6.5.7.1 The contractor shall participate in meetings as directed by the Government TR. The contractor shall be responsible for creating all supporting documentation necessary to conduct the meeting as well as meeting minutes.

6.5.7.2 The contractor shall provide knowledgeable personnel for the forums, AF stakeholder meetings, AF stakeholder consensus building meetings as well as responsible for the creation and implementation for stakeholder management strategies.

6.5.7.3 The contractor shall maintain relationships with Government and industry technical working groups as part of each directorate support. These discussions may culminate with the development of strategy and/or policy where the contractor may be required to provide input and/or recommendations.

6.5.7.4 The contractor shall serve as the Air Force technical representative for IA at technical symposia, industry conferences, seminars, meetings, working groups and panels as directed by the Government.

6.5.8 Program Documentation

6.5.8.1 The contractor shall prepare and maintain program documentation on DAF CIO SharePoint collaboration site, the TMT system, in hard copy binders, and other media.

The contractor shall prepare program documentation as directed and upload/maintain the data on the various sites. These sites will be provided to the contractor by the Government TR within that particular Directorate. The contractor shall be responsible for overseeing, coordinating action items and creating or responding to actions from the TMT or other designated task management tool. The Government shall notify the contractor of any specific report or information that will need to be documented.

6.5.8.2 The contractor shall support the directorates in the creation of issue/point papers, reports, publications and other documents per the Government’s requirement. The contractor shall support each Division in the creation of issue/point papers, reports, publications and other documents per the Government’s requirement. The contractor shall analyze, investigate, conduct surveys and compile statistics necessary to prepare reports, correspondence, messages and memoranda. The contractor shall provide knowledgeable personnel who can assess and provide recommendations based on research, analyses, risk assessments, and review of concepts, staff packages and other reports.

6.5.9 Research and Associated Documentation

6.5.9.1 The contractor shall analyze, investigate, conduct surveys and compile statistics necessary to prepare reports, correspondence, messages and memoranda. The contractor shall provide knowledgeablepersonnel who can assess and provide recommendations based on research, analyses, risk assessments, and review of concepts, staff packages and other reports.

6.5.9.2 The contractor shall provide advocate support for executive leadership and directorates throughout the joint capabilities.

6.5.10 Briefings and Graphics Support

6.5.10.1 The contractor shall support the preparation and development of graphics, briefings, web pages, Bullet Background Papers (BBP), brochures, videos, trade/industry publications and multimedia presentations. Preparation shall include creating illustrations, diagrams, and charts, as directed by designated personnel. The Government will provide direction for the format and specific information required per the requirement after contract award.

6.5.11 Technical Writing

6.5.11.1 The contractor shall provide technical writing services. The contractor shall design, write, organize, and edit documents to deliver clear and consistent information. Correctness of content, format, grammar, spelling, punctuation, and consistency are very important to the Government. The contractor shall provide technical writer and/or copy editor personnel trained in the art of presenting detailed technical information in a user-friendly fashion aimed at an audience with widely varied organizational and educational backgrounds.

6.5.12 SAFETY AND HEALTH REQUIREMENTS.

6.5.12.1 The Contractor shall comply with all applicable Occupational Safety and Health

Administration (OSHA) and Air Force Occupational Safety and Health (AFOSH) standards, technical orders, regulations and referenced publications. The Contractor shall comply with the highest degree of safety protection where any disagreements exist.

6.5.13 Security

6.5.13.1 The Contractor, and all Contractor personnel, shall abide by all AF and local rules, procedures, and standards of conduct on physical and personnel security. For all tasks with classified work, the Contractor shall satisfy the Clearance Requirements that follow below prior to gaining access to classified materials.

6.5.14 Physical Security.

6.5.14.1 The Contractor shall safeguard all Government property and controlled forms provided for Contractor use and adhere to the Government property requirements contained in this contract. The Contractor shall ensure all Government equipment and materials are secured at the end of each day.

Each task order will identify additional security procedures, if applicable.

6.5.15 For Official Use Only (FOUO) and Privacy Act. Comply with requirements of DoD 5400.7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program, as well as The Privacy Act of 1974, as amended at 5 U.S.C. 552. This regulation/guidance sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting and safeguarding FOUO and Privacy Act information/material.

6.5.16 Controlled/Restricted Areas. (IF APPLICABLE) The Contractor shall implement local base procedures for entry to Air Force controlled/restricted areas where Contractor personnel will work. An AF Form 2586, Unescorted Entry Authorization Certificate, must be completed and signed by the sponsoring agencies Security Manager before a Restricted Area Badge will be issued. Contractor employees must have a favorably completed National Agency Check Plus Written Inquiries (NACI) investigation before receiving a Restricted Area Badge. Interim access can be granted IAW AFI 31- 501, Personnel Security Program Management.

6.5.17 Key Control. (IF APPLICABLE) The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The Contractor shall not duplicate any keys issued by the Government.

6.5.17.1 The Contractor shall immediately report to the Quality Assurance Evaluator (QAE) or Program Manager any occurrences of lost or duplicated keys.

6.5.17.2 In the event keys, other than master keys, are lost or duplicated, the Contractor shall be required, upon written direction of the contracting officer, to re-key or replace the affected lock or locks without cost to the Government. The Government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

6.5.17.3 The Contractor shall prohibit the use of keys, issued by the Government, by any persons other than the Contractor's employees and the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in performance of contract work requirements in those areas.

6.5.18 Lock Combinations. (IF APPLICABLE) The Contractor shall control access to all Government provided lock combinations to preclude unauthorized entry. The Contractor is not authorized to record lock combinations without written approval by the Government Program Manager. Records with written combinations to authorized secure storage containers, secure storage rooms, or certified vaults, shall be marked and safeguarded at the highest classification level as the classified material maintained inside the approved containers.

6.5.19 Personnel Security.

6.5.19.1 All personnel assigned to this contract shall be U.S. citizens.

6.5.19.2 Prior to performance, all Contractor personnel shall obtain a Secret Clearance and hold either an Interim Secret (favorably completed National Agency Check plus written Inquiries investigation (NAC-I)) or final Secret Clearance. Contractor personnel shall have appropriate clearances prior to commencing work unless otherwise approved in writing by the CO. Contractor personnel performing any tasks in their own facilities that require classified AF information must also have an appropriate security clearance.

6.5.20 Controlled/Restricted Areas. Implement local base procedures for entry to AF controlled or restricted areas where Contractor personnel shall work. The Government will complete an AF Form 2586, Unescorted Entry Authorization Certificate, completed and signed by the sponsoring agency’s Security Manager, before a Restricted Area Badge will be issued.

Contractor employees shall have a favorably completed NAC-I investigation before receiving a Restricted Area Badge. Interim access shall be granted IAW AFI 31- 501, Personnel Security Program Management.

6.5.20.1 Within 10 calendar days of award of any task order, the Contractor shall provide the Primary COR a list with the names, location of performance and clearance requirements of all company employees assigned to the task order.

6.5.21 Visitor Group Security Agreement (VGSA). The Contractor shall enter into a long term visitor group security agreement if contract performance is on base for 90 days or more.

This agreement shall outline how the Contractor integrates security requirements for contract operations with the Air Force to ensure effective and economical operation on the installation.

The agreement should address:

6.5.21.1 Security support provided by the Air Force to the Contractor to include storage containers for classified information/material, use of base destruction facilities, classified reproduction facilities, use of base classified mail services, security badging, base visitor control, investigation of security incidents, base traffic regulations, the use of security forms, and conducting inspections required byDOD 5220.22-R, Industrial Security Regulation, and Air Force Instruction 16-1406, Industrial Security Program Management.

6.5.21.2 Security support requiring joint Air Force and Contractor coordination includes packaging classified information, mailing and receiving classified materials, implementing emergency procedures for protection of classified information, security checks, and internal security controls for protection of classified material and high value pilfer-able property. On base, the long term visitor group security agreement may take the place of a Standard Practice Procedure (SPP).

7 Place of Performance

7.1 The primary place of performance is within approximately 100 miles radius of the National Capital

Region. Contractor shall be able to be physically in the office within 3 hours of notification if called by the COR or Technical Representative.

7.2 Additionally, the COR can approve an alternate place of performance outside of the National Capital Region. Provided the Technical Representative is satisfied with the performance of the contractor, and they can provide acceptable deliverables on time.

7.3 Alternate Place of Performance – Contingency Only

7.4 Normal Hours of Operation

7.4.1 The average workweek is 40 hours. The average workday is 8 hours, and those 8 hours must include the DAF CIO core hours of operation, 9:00 AM to 3:00 PM EST, Monday through Friday, or as specified in the task order (TO) modification. Contractor support shall be provided during all normal workdays, except for, Government holidays and emergency closures.

8 Invoice Submission

8.1 The contractor shall invoice monthly for services performed and line items received.

Invoices shall be submitted not later than fifteen (15) calendar days after the end of each billing period month.

8.2 The Contractor shall submit invoices once per month. A complete invoice with all required back-up documentation (to include an itemized summary and receipts for cost reimbursable line items) shall be sent electronically, via email, and hardcopy mailed to the addresses listed below:

8.2.1 Contracting Officer:

8.2.1.1 AFDW/PK

8.2.1.2 Email Address: grace.battle@us.af.mil

8.2.2 Contracting Officer Representative (COR):

8.2.2.1 COR Name, Rank: Christopher Salter

8.2.2.2 COR Email: christopher.salter@us.af.mil

8.2.3 At minimum, each invoice should include the below information on the first page:

8.2.3.1 Contract Number:

8.2.3.2 Task Order Number:

8.2.3.3 DUNS Number:

8.2.3.4 Contract Line Item:

8.2.3.5 Central Point of Distribution

8.2.4 Any payment issues will be directed to the COR

mailto:grace.battle@us.af.mil mailto:christopher.salter@us.af.mil

9 Deliverables

9.1 Deliverables will be provided in Attachment A

10 Defense Contract Security Classification

10.1 Work performed under this PWS may be conducted up to the Secret level; the contractor may be required to access unclassified and classified information and spaces for meetings and work.

Reference Attachment 1 - DD254 Department of Defense Contract Security Classification Specification. All contractor personnel supporting and performing on this contract shall be U.S.

citizens and possess at least an interim DoD secret clearance. Air Force requires all contractor personnel working on the Federally-controlled facility to have, at a minimum, National Agency Check with Written Inquiries (NACI) or NACI equivalent and favorable completion of a Federal Bureau of Investigation (FBI) fingerprint check.

10.2 Facility Security Clearance. The work to be performed under this contract is up to the Secret level and will require access eligibility for some personnel.

10.3 The contractors shall have the adequate security clearances prior to performing services under the contract. The Contract Security Classification Specification (DD Form 254) will be incorporated into the contract and will encompass all security requirements.

10.4 In accordance, with DoD 5200.2-R, Personnel Security Program, DoD military, civilian, consultants, and contractor personnel using unclassified automated information systems, including e-mail, shall have, at a minimum, a completed favorable National Agency Check plus written inquiries. The contractor shall have all employees, prime and subcontracted, sign a NDA prior to obtaining access to DoD or Air Force data. The original NDAs shall be submitted to the Contracting Officer Representative (COR) as noted.

10.5 In accordance with, Department of Defense (DoD) Regulation 5200.2-R, Personnel Security Programs, all DoD contractor personnel who have access to Federally-controlled information systems must be assigned to positions which are designated at one of three information technology (IT) levels, each requiring a certain level of investigation and clearance, as follows:

10.5.1 IT-I for an IT position requiring a single scope background investigation (SSBI) or SSBI equivalent. This designation encompasses privileged user accounts for networks and systems encompassed under this PWS, often referred to as “administrator” or “sys admin” accounts;

10.5.2 IT-II for an IT position requiring a National Agency check with Law and Credit (NACLC) or NACLC equivalent.

10.5.3 IT-III for an IT…