FA701423C0052 SAFCN Bridge AAS PWS.pdf

DRAFT 9/20/23

DAF CIO Advisory and Assistant Services (A&AS) Bridge Contract

1. Consideration and Payment

1.1. General

The contractor shall provide the services as described in the Performance Work Statement (PWS) in Section 5.

Unless otherwise specified, the contractor shall provide the necessary personnel, services, travel, supplies, materials, and any additional resources in support of the performance this contract.

1.2. Other Direct Costs / Travel Materials, Equipment, and supplies Other Direct Costs (ODCs) may be incurred under this contract in support of the PWS. ODCs incurred without prior written approval from the Contracting Officer and/or the COR is at the contractor’s own risk and the Government is not obligated to pay or reimburse the contractor. ODCs will be a reimbursable cost with no profit or fee.

1.2.1. The contractor shall submit all requests for travel pre-approval and reimbursement directly to the

COR

1.2.2. The contractor shall submit all requests for ODC materials, equipment and supplies pre-approval and reimbursement at least two weeks in advance to both the COR and the CO, unless otherwise authorized under this task order.

1.2.3. The COR will review each request, considering all information to include market research, and make a recommendation for approval to the CO.

1.2.4. The CO will provide the contractor with an email approval of the task order ODC request, and the contractor shall not incur any costs for any ODC prior to receiving the CO approval.

1.2.5. Any costs that the contractor incurs prior receiving the CO approval can be disallowed by the CO.

1.2.6. No profit or fee shall be applied to any commercial off the shelf item (COTS) or for travel.

1.3. Period of Performance

Base period of core task performance beginning on the date of award and ending twelve (12) months after award.

Base Period:

September 2023 - September 2024 – CLIN 0000

2. Background

2.1. Mission

Provide the foundation for a secure, digital Air & Space Force on which our competitive advantage relies

2.2. Vision

Deliver decision advantage and shorten the kill chain.

2.3. Guiding Principles

2.3.1. Warfighter Effectiveness

We will take a warfighter-informed, mission-focused approach to ensure priorities and investments drive value and improve overall user experience.

2.3.2. Governance That Works

We will baseline the organization in agile processes which enable timely & productive collaboration and convey easily understandable results.

2.3.3. Attack Manual Processes

We will ruthlessly seek to automate outdated processes and drive throughput within all facets of IT, to improve how we operate.

2.3.4. Foster Accountability

We will establish accountability mechanisms through effective oversight without partners, measuring what matters and ensuring delivery excellence.

2.3.5. Cost Transparency

We will have clear understanding & visibility into SAF’s portfolios to ensure we make informed, fact-based, and strategic decisions regarding current & future IT investments.

2.4. DAF/CIO Functions

The following functions represent what the DAF/CIO is responsible for by statue or designation, in support or Airmen, Guardians, and the Department’s warfighting mission.

2.4.1. Leadership and Accountability

Essential to the success of the entire DAF IT Enterprise

2.4.2. Strategic Planning

Developing IT capabilities that service as the foundation for tomorrow’s Air & Space Force.

2.4.3. Investment/Portfolio Management

Structure IT portfolios that meet DAF needs in a cost-effective manner.

2.4.4. Budgeting

Oversight and reporting of all IT and National Security System funding allocations.

2.4.5. Governance

Effectively use governance mechanisms to ensure unity of effort amongst organizations.

2.4.6. Policy

Understand & enforce statutory CIO responsibilities and develop DAF-wide policies for accountability.

2.4.7. Workforce

Build and maintain a high-performance IT team continually adding relevant expertise to the organization.

2.4.8. Strategic Communication

Effectively communicate to strategy, guidance, and policy to IT stakeholders.

2.4.9. Information Resources Management

Resourcefully execute records management and FOIA responsibilities

2.4.10. IT Performance Management

Develop performance metrics to demonstrate the effectiveness of IT within the organization.

2.4.11. Information Security & Privacy Risk

Articulate and manage risk according to DAF security and privacy policies.

2.4.12. Enterprise Architecture

Manage & design the architecture that facilitates interoperability of DAF capabilities and systems across the globe.

2.4.13. Data

Ensuring data is visible, accessible, understandable, linked, trustworthy, interoperable, and secured

(VAULTIS).

2.4.14. Artificial Intelligence

Integrating AI in DAF operations and developing ethical AI policy and governance.

3. Objectives The overarching objective of this task order for contracted services and personnel resources to execute and directly support and provide the appropriate breadth to guide, inform, and constrain architecture efforts across the Air Force to achieve data-driven informed decisions that best support our customers, critically the Warfighter.

4. Scope

4.1. These tasks are to support the Cybersecurity and Workforce Development to meet the critical requirements for security. Efforts will include documentation which will allow CIO to analyze current workforce capabilities against new cybersecurity requirements, identify those personnel in critical cybersecurity positions, ensure training and certifications meet minimum requirements for Cyber IT/CSWF, and document a plan to fill mission critical positions.

4.2. Through this contract DAF CIO will coordinate, oversee, and monitor all responsibilities associated with the operational capability and Warfighting requirements process and achieving information dominance.

4.3. The contractor shall provide support to the listed functional areas in regard to but not limited to, the tasks outlined in each of the functional areas in the below PWS. The functional area tasks are listed in general terms and the Government will work closely with the contractor to provide the necessary reference documents, format and information needed for the tasks or document packages. The contractor shall have CMMI Maturity Level (ML) 3 Services. The contractor shall provide knowledgeable personnel in support of this contract and work as a ‘team’ with the Government to meet the performance requirements.

5. Performance Work Statement – Specific Tasks

5.1. Contract Program Management

5.1.1. The contractor shall be responsible for reviews, analyses, presentations, evaluations, reports, recommendations, and documentation to support program cost, schedule, and performance requirements.

These responsibilities shall include the monitoring and or review of prime contractor products or work efforts, but not the performance of normal prime contractor functions such as equipment/system development, software development, integration, technical analysis, network support AOR test and evaluation.

5.1.2. The Government needs support in process improvement for the organization. The contractor shall provide support in the areas of process improvement, effective processes that will identify the organization’s process strength and weaknesses while providing recommendations on changing the weaknesses into strengths. The Contractor must manage highly complex information technology projects;

convey accurate and timely project status; and efficiently manage large advisory requirements, whether it was for software implementation or for other support similar to this requirement.

5.1.3. The Contractor must understand the requirements, as well as the inter-dependencies/inter-relationships of the programs. The contractor shall provide information for the level certification in CMMI.

The support for the DAF organizations shall be at the CMMI Level 3 in Services. The contractor shall report to the a director or their designated representative, they work with the COR and Technical Representative (TR) to review, analyze and develop processes for such areas as Cyberspace, Enterprise Architecture, Knowledge Operations as well as reviewing all functional areas for process improvement.

5.1.4. The contractor shall provide personnel resources, adequate contract and management systems (to include Cost Accounting Systems, schedule, and performance), and facilities to successfully meet, plan, organize, staff, direct, and control the implementation of all requirements stated in this contract. The contractor must provide personnel with the appropriate level of staffing to meet the requirements, application of qualified capabilities, floating or cross-trained personnel, and staff resource balancing, for the support described in the functional task area. The contractor shall, as an independent contractor, and not as an agent of the Government, furnish all management, labor, tools, supplies, and materials (except as provided by the Government) necessary to perform the requirements contained in this PWS.

5.1.5. The Government will have access to the following types of data: Contract status, maintenance problem report or trouble ticket status, site configuration information to include "as shipped" configurations, engineering change proposal status, all software, source code, and documentation, without any restrictions whatsoever by the contractor. This data will be available as specified in the contract and in accordance with Defense Federal Acquisition Regulations Supplement (DFARS) clause 252.227-7015.

5.1.6. The contractor shall be the primary representative responsible for all work awarded under this contract, participating in Program Management Reviews and ensuring all standards referenced herein are adhered to. The contractor shall support stakeholder meetings, staff meetings, engineering meetings, and other program meetings.

5.1.7. The contractor shall develop and follow a Contract Management Plan that includes technical approach, organizational resources and management controls to be employed to meet the cost, performance and schedule requirements throughout task order execution.

5.1.8. The contractor shall schedule, coordinate, and host a project kick-off meeting within 10 days after contract award at the location approved by the Government.

5.1.9. Contract Administration Documentation

5.1.9.1. Several types of contract administration documents are required throughout the life of the Contract. At a minimum, the contractor shall provide the following documentation, unless otherwise specified.

5.1.9.2. Cybersecurity Workforce (CSWF) Report – DoD 8570.01-M and DFAR’s PGI 239.7102- 3 have promulgated that contractor personnel shall have documented current Cybersecurity certification status within their contract. The contractor shall develop, maintain, and submit a CSWF report monthly.

5.1.9.3. Quality Assurance Plan: Quality System - Upon contract award, the prime contractor shall have and maintain a quality assurance process that meets contract requirements and program objectives while ensuring customer satisfaction and defect-free products/process. The contractor shall have a sufficiently documented quality system which has procedures, planning, and all other documentation and data necessary to provide an efficient and effective quality system based on a contractor’s internal auditing system. Thirty (30) days after contract award, the contractor shall provide to the government a copy of its Quality Assurance Plan (QAP) and any other quality related documents (A014) as required in the TO. The contractor shall make the quality system available to the Government for review at both a program and worksite services level during predetermined visits.

Existing quality documents that meet the requirements of this contract may continue to be used. If any quality documentation is disapproved or requires revisions, the contractor shall correct the problem(s) and submit revised documentation NLT 2 weeks after initial disapproval notification. The contractor shall also require all subcontractors to possess a quality assurance and control program commensurate with the services and supplies to be provided as determined by the prime’s internal audit system. The Government reserves the right to disapprove the contractor’s and/or subcontractor’s quality system or portions thereof when the quality system(s) does not meet contractual requirements at either the program or worksite services level. The Government reserves the right to participate in the process improvement elements of the contractor’s quality assurance plan and development of quality related documents as needed. At a minimum, the contractor shall ensure their quality system meets the following key criteria:

5.1.9.3.1. Establish documented, capable, and repeatable processes

5.1.9.3.2. Track issues and associated changes needed

5.1.9.3.3. Monitor and control critical product and process variations

5.1.9.3.4. Establish mechanisms for feedback of field product performance

5.1.9.3.5. Implement and effective root-cause analysis and corrective action system

5.1.9.3.6. Establish methods and procedures for continuous process improvement

5.1.9.4. Quality Management Process Compliance – The contractor shall have processes in place that shall coincide with the Government’s quality management processes. As required, the contractor shall use best industry practices including, when applicable, ISO 20000 information technology service management. As applicable, the contractor shall also support and/or participate in event-driven milestones and reviews as stated in the Defense Acquisition University's (DAU's) DoD Integrated Defense Acquisition, Technology, and Logistics Life Cycle Management System Chart which is incorporates multiple DoD directives and instructions – specifically DoDD 5000.01 and DoDI

5000.02. The contractor shall provide technical program and project management support that will mitigate the risks to successful program execution including employment of Lean Six Sigma methodologies and Capability Maturity Model Integration (CMMI) Maturity Level 3 – Services program.

5.1.9.5. Quality Assurance – The contractor shall perform all quality assurance process audits necessary in the performance of the various tasks as assigned and identified by the respective WBS, POA&M, or quality system, and the contractor shall deliver related quality plan/procedural documents upon request. The Government reserves the right to perform any additional audits deemed necessary to assure that the contractor processes and related services, documents, and material meet the prescribed requirements and to reject any or all processes or related services, documents, and material in a category when noncompliance is established.

5.1.9.6. Quality Control - The contractor shall perform all quality control inspections necessary in the performance of the various tasks as assigned and identified by the respective WBS, POA&M, or quality system and the contractor shall submit related quality objective evidence upon request. Quality objective evidence (A014) shall include any of the following as applicable:

5.1.9.6.1. Detailed incoming receipt inspection records

5.1.9.6.2. First article inspection records

5.1.9.6.3. Certificates of Conformance

5.1.9.6.4. Quality Measurement and Analysis metrics/data

5.1.9.7. The Government reserves the right to perform any inspections or pull samples as deemed necessary to assure that the contractor provided services, documents, material, and related evidence meet the prescribed requirements and to reject any or all services, documents, and material in a category when nonconformance is established.

5.2. Senior Leader Support

5.2.1. Objectives: The selected contractor will be tasked to provide a wide variety of direct administrative support services for the DAF. The requested support primarily consists of work in the following areas:

5.2.1.1. Executive Task Management;

5.2.1.2. Strategic Communications;

5.2.1.3. Liaison Support;

5.2.1.4. Correspondence Management;

5.2.1.5. Executive-level Support Services; and

5.2.1.6. Protocol Management.

5.2.2. These skills and capabilities are necessary to maintain effective executive-level office support to the DAF, and is vital for formal interactions with both internal and external organizations.

5.2.3. Sub-Tasks: The contractor shall provide coordination and management of executive tasks with external and internal organizations.

5.2.3.1. Duties include, but are not limited to, on both NIPRNet and SIPRNet, monitoring of workflows, maintenance of file plans and electronic records management, and ensuring that all tasks are managed, and tracked, in such a manner to ensure mission accomplishment.

5.2.3.2. All tasks received will be coordinated/acted upon within one business day of receipt.

5.2.4. The contractor shall develop, review, assess and implement CIO strategic communication plans.

5.2.4.1. Strategic communication functions include, but are not limited to, preparing and providing speeches, papers and briefings for CIO leadership, to include Director(s), and providing professional speech writing for executive leadership to effectively speak and present at public events.

5.2.5. The contractor shall serve as a liaison with internal and external organizations to include, but not limited to, SAF/PA, OSD, Joint Staff, Inter-Agency, DAF, Industry, non-governmental organizations and academia.

5.2.5.1. Some liaison functions will include, but are not limited to, coordination and planning of speaking engagements, or social events, for executive leadership, to include Director(s); congressional testimony preparation; posture preparation events; and any other activities requiring coordination and planning between external organizations.

5.2.6. The contractor shall prepare and assist Directors and Deputy Directors in correspondence activities with external organizations, or support their executive officers in doing so,

5.2.7. The contractor shall coordinate executive-level meetings & video teleconferences (VTCs). This function includes maintenance of seating arrangements, reservation of facilities, distribution of read ahead materials, and logs for equipment and warranties.

5.2.8. The contractor shall be responsible for protocol duties for the CIO and Deputy CIO to include, but not limited to, organizing, or assisting with the organization and conduct of high- level ceremonies including award ceremonies, promotions and retirements. Ensures facilities and necessary resources are scheduled, scripts and participants are prepared, and leadership that will preside are prepared/briefed for the event.

5.3. Strategy

5.3.1. Background: The Department of the Air Force (DAF) shapes strategy and policy in cyberspace.

The strategy provides the overarching guidance and processes for unifying the DAF’S information technology and cyberspace initiatives. The DAF CIO strategy is shaped by higher level strategy and guidance

5.3.2. Objectives: The contractor shall provide required support to effectively develop and coordinate the DAF’s cyber and information technology strategy and supporting policies and then track progress towards the strategic goals. Support will be related to plans, policies, tactics, techniques, and procedures in response to higher level direction and guidance, technologies, regulations and commercial best practices.

5.3.3. Sub-Tasks: The contractor shall provide support and direction on the articulation and delivery of the CIO’s vision and intent. Support and direction include the development and coordination of the enterprise information technology and cybersecurity strategy, the preparation and publication of policy and guidance and facilitation of process improvement events and initiatives.

5.3.4. The contractor shall serve as a strategy alignment subject matter expert.

5.3.4.1. The contractor shall provide guidance on the articulation, coordination and tracking of strategic activity in support of the DAF CIO’s intent.

5.3.4.2. The contractor shall assist with technical writing, coordination, and formal staffing of the strategy.

5.3.4.3. The contractor shall provide coaching and guidance to executive staff to understand and articulate how their initiatives and activities support strategic guidance and DAF missions.

5.3.4.4. The contractor shall conduct analysis on mission areas, visions, roadmaps, initiatives, and other strategic guidance and provide recommendations for tracking and accessing status and progress.

Recommendations include but are not limited to metrics, dashboards, and scorecards.

5.3.4.5. The contractor shall assist in the review and assessment of other strategic documents and advise on their relevance and impact on the DAF cyber security.

5.3.4.6. The contractor shall assist in the design, build, and maintenance of metric dashboards as directed.

5.3.4.7. The contract shall produce routine point papers, reports, and updates on progress towards DAF CIO strategic goals.

5.3.4.8. The contractor shall support strategy related briefings and presentations.

5.3.5. The contractor shall serve as a policy development subject matter expert.

5.3.5.1. The contractor shall provide experienced and skilled technical writer support for authoring and publishing of publications and guidance required to meet the DAF mission. These publications include but are not limited to 17-series and 33-series AFIs and DAFIs.

5.3.5.2. The contractor shall work with technical subject matter experts to review AFIs, DAFIs and other DAF guidance for relevant impact and incorporation.

5.3.6. Strategy Business Process Subject Matter Expert Option: The contractor shall serve as a process improvement subject matter expert.

5.3.6.1. The contractor shall observe, review, and analyze current process problems and provide highly skilled technical recommendations for improvements to the Staffing Process Point of Contact

(POC).

5.3.6.2. The contractor shall provide facilitation, problem solving techniques, industry best practices, and strategic guidance in support of DAF CIO mission areas. This shall include, but is not limited to, strategic guidance, plans, roadmaps, initiatives, and all other activities related to the development, management, and execution of DAF strategy and policy across the spectrum of mission areas.

5.3.6.3. The contractor shall provide executive leadership with expert opinion on the viability of approaches to governance and implementation of DAF information technology and strategic planning initiatives.

5.3.6.4. The contractor shall provide support and guidance on project and program management best practice. This could include advising and guiding action officers on their project and program management techniques, as well as, providing training material.

5.3.7. The contractor shall develop and maintain a Project Work Plan to include tasks and scheduling information for projects assigned by the government.

5.3.8. The contractor shall provide Monthly Status Reports to the Technical Representative (TR) and Contracting Officer Representative (COR) detailing work accomplished, started, completed and in progress.

5.4. Force Development

5.4.1. Background: The DAF CIO plays a key role in organizing the cyber workforce, training, and educating all Airmen and Guardians to utilize the cyberspace domain to accomplish the DAF missions. As the role of cyber continues to evolve within the DAF and Department of Defense (DoD), continuing to build and maintain a competent and resilient workforce is necessary.

5.4.2. Objectives: The contractor support is required effectively manage the cyber workforce from accession through departure from the Department of the Air Force. Support will be related to plans, policies, procedures, tactics techniques and procedures in response to changing requirements, technology, laws, regulations and Presidential directives related to cyber workforce development and certification.

5.4.3. Sub-Tasks: The contractor shall provide cyber workforce development and certification expertise.

Expertise and support to include providing recommendations regarding DAF policy related to workforce development, supporting the development of policy, tracking of compliance, and coding, and assisting with workforce development initiatives

5.4.4. The contractor shall serve as Staff-level subject matter expert on cyber workforce certification and coding plans, policies, procedures, tactics, techniques, and procedures specific to workforce training and certification

5.4.4.1. The contractor shall support implementation of higher-level workforce certification and coding requirements resulting from laws, regulations or Presidential directives.

5.4.4.2. The contractor shall assist with the development and identification of present and future workforce certification and coding requirements

5.4.4.3. The contractor shall support the development, documentation, implementation and sustainment of a certification management and coding process including development or update of an implementation guide

5.4.4.4. The contractor shall assist with the governance and execution of the implementation and sustainment for workforce coding and certification

5.4.4.5. The contractor shall track implementation and sustainment progress of the certification management and coding process

5.4.4.6. The contractor shall provide workforce certification recommendations based on research, analyses, risk assessment and review of concepts, staff packages and other applicable reports

5.4.4.7. The contractor shall provide experienced and skilled technical writing support services to be used by the Government in the development of workforce certification policies.

5.4.4.8. The contractor shall communicate complex technical solutions related to workforce certification to all levels of DAF, DoD and Joint customers and partners.

5.4.4.9. The contractor shall support the creation of issue and point papers, reports, publications, draft policies, and other documents related to workforce certification

5.4.4.10. The contractor shall provide support in the drafting and coordination of workforce certification staff packages for review and approval

5.4.5. The contractor shall identify, track, collect and analyze data, input data as required, and prepare reports related to the DAF workforce certification and DoD Cyberspace Workforce Management

5.4.5.1. The contractor shall input Air and Space Force data, related to workforce management, on the appropriate information sites

5.4.5.2. The contractor shall maintain and update workforce certification metrics, as required by the DAF and DoD

5.4.5.3. The contractor shall identify, track, collect and analyze data, and prepare reports to facilitate DAF workforce certification responsibilities and support initiatives on positions, personnel and training relating workforce management

5.4.6. The contractor shall provide workforce certification support to Government personnel in various forums and meetings and liaise with a variety of internal/external working groups

5.4.6.1. The contractor shall provide support and guidance as an subject matter expert for workforce certification at technical symposia, industry conferences, seminars, meetings, working groups and panels as directed by the Government

5.4.6.2. The contractor shall interface with high-level decision boards, interact and coordinate actions with relevant staff members, and convey workforce certification and coding interests at working groups

5.4.6.3. The contractor shall provide periodic and other unscheduled briefings on the status of critical joint initiatives for executive staff, Secretary of the Air Force (SECAF), Joint Staff, and DoD key officials concerning workforce certification and coding initiatives

5.4.7. Cyber 400 Course – Option (or senior-level cyber education and training course as required, The contractor shall support cyber education and training

5.4.7.1. The contractor shall provide program administration assistance for the Cyber 400 course, including planning, scheduling, coordination, briefing and analysis functions.

5.4.7.2. The contractor shall set up, prepare, facilitate and provide post-event minutes and summaries for action officer, executive and Congressional level hearings, meetings, seminars, conferences, boards and related activities concerning cyber workforce planning initiatives

5.4.7.3. The contractor shall develop and maintain a Project Work Plan to include tasks and scheduling information for projects assigned by the government

5.4.7.4. The contractor shall provide Monthly Status Reports to the TR and COR detailing work accomplished, started, completed and in progress

5.5. Cyber Squadron (CS) Initiative

5.5.1. Background: Air Force operations are increasingly conducted in, thru, and from cyberspace. As stated in the Air Force Future Operating Concept (AFFOC), “Cyberspace will no longer be clearly separable from the physical domains, as actions in cyberspace will create effects in all other domains.” For the Air Force to succeed in this environment, communications squadrons must transform from a focus on providing IT support to one of actively defending Air Force missions.

5.5.2. To achieve this effort, DAF CIO, in partnership with AFSPC as the Cyber CFL, all the MAJCOM A6s, 24 AF, and several other key agencies established the Cyber Squadron Initiative (CS-I). Started in 2014, CS- I aims to expand the scope of existing communications squadrons from their unitary focus on IT service delivery toward a more holistic approach including active internal defensive measures and mission assurance. 15 Pathfinder units carved out initial lessons and best-practices throughout 2016. In FY17, with the backing of MAJCOM and Wing Commanders, 40 additional Pathfinder units joined CS-I to begin the transition toward the Cyber Squadron structure.

5.5.3. Objectives: Shift the focus of Air Force communications squadrons across the total force (Active, Reserve, and Guard) from a providing IT support to a focus on actively defending Air Force mission.

5.5.4. Sub-Tasks: The contractor shall support DAF CIO, and other vested parties in the planning for and implementation of transforming the force structure and mission of Air Force Communication Squadrons to meet the needs of the current and future operational landscape.

5.5.4.1. The contractor will provide comprehensive overall program management support of CS- I, and program management support for: Resources, Manpower and Personnel, and Readiness and Training.

5.5.4.1.1. The contractor shall assist with the governance and execution of the implementation and sustainment CS-I.

5.5.4.1.2. The contractor shall provide inputs for the establishment of cost, technical (performance), and schedule baselines as assigned. This includes, but is not limit to, inputs on program schedules, inter-dependencies and recording of achievements, and determination of new schedules for missed milestones.

5.5.4.1.3. The contractor shall develop integrated master schedules for and track implementation and sustainment progress of CS-I efforts and pathfinders.

5.5.4.1.4. The contractor shall support the development, documentation, implementation and sustainment of standard repeatable processes and policy guidance for the squadrons transformation under CS-I.

5.5.4.1.5. The contractor shall support development of deliverables for the AFCS and budgeting process required to secure funding required to implement and sustain CS-I

5.5.4.2. The contractor shall provide support to Government personnel in various forums and meetings.

5.5.4.2.1. The contractor shall interface with high-level decision boards, interact and coordinate actions with relevant staff members, and convey DAF CIO workforce certification interests at working groups.

5.5.4.2.2. The contractor shall provide support and guidance as an Air Force subject matter expert for CS-I at technical symposia, industry conferences, seminars, meetings, working groups and panels as directed by the Government

5.5.4.2.3. The contractor shall set up, prepare, facilitate and provide post-event minutes and summaries for action officer, executive and Congressional level hearings, meetings, seminars, conferences, boards and related activities concerning CS-I efforts.

5.5.4.2.4. The contractor shall assist in providing periodic and other unscheduled briefings on the status of critical joint initiatives for Air Staff, Secretary of the Air Force (SECAF), Joint Staff, and DoD key officials concerning CS-I efforts.

5.5.4.2.5. The contractor shall provide support in the drafting, coordination, and tracking of CS-I staff packages for review and approval. Types of packages include, but are not limited to:

Air Force Manning Documents (manpower, unit authorization/manning documents and force structure changes), Air Force Instructions, concepts of operation, and program action directives.

5.5.4.3. The contractor shall assist in development, implementation, and maintenance of plans required for SAF/CIO A6 and other applicable entities to maintain oversight of the deployment status of CS-I efforts across the Air Force.

5.5.4.3.1. The contractor shall identify, track, collect and analyze data/metrics, and prepare reports on CSI. Potential data points could include, but are not limited to, unit IOC/FOC status, status of Pathfinders, and collections of lessons learned.

5.5.4.3.2. The contractor shall input and assist in the maintenance of CS-I metrics/data on designated AF and DoD information collaboration sites (i.e. SharePoint, MilSuite).

5.5.4.4. The contractor shall support the creation of issue/point papers, reports, publications and other documents related to CS-I.

5.5.4.5. The contractor shall provide input and recommendation regarding AF policy related to CS-I and support the development and writing of policy for various CS-I efforts.

5.5.4.5.1. The contractor shall provide experienced and skilled technical writing support services to be used by the Government in the development, conversion, and drafting of policies, directives and other applicable guidance and technical documents related to CS-I.

5.5.4.6. The contractor shall recommend strategies, pathfinders, and contracting strategies for the commoditization of Air Force IT Services based on research, analysis, risk assessment and review of concepts, commercial best practices, staff packages and other applicable reports.

5.5.4.7. The contractor shall recommend changes to Air Force organizational and workforce structure and organizational responsibilities, to include, but not limited to Chain of Command, Lines of Authority, and re-alignment of functions and responsibilities based on research, analysis, risk assessment and review of concepts, commercial best practices, staff packages and other applicable reports.

5.5.4.8. The contractor shall work with communication squadrons and assess/assist with transformation efforts and issues such as gathering metrics, gathering general information, lessons learned, or problem resolution. Communication/Cyber Squadrons require assistance to ensure they are all tracking toward CS-I common goals and have been provided consistent and accurate information.

The primary focus of interaction with communication/cyber squadrons is to drive compliance, consolidation, and progress toward complete transformation criteria.

5.5.4.8.1. The contractor shall develop and maintain a scorecard for each communications squadron. The scorecard will depict basic metrics for each organization including, but not limited to: progress toward initial operational capability (IOC) and full operational capability (FOC) criteria, equipment, training, and funding status, as well as readiness status for pathfinder units.

The COR will have final say as to which data elements are included in the scorecard.

5.5.4.9. The contractor shall develop and maintain a Project Work Plan to include tasks and scheduling information for projects assigned by the government.

5.5.4.10. The contractor shall provide Monthly Status Reports to the TR and COR detailing work accomplished, started, completed and in progress.

5.6. Knowledge Operations

5.6.1. Background: Knowledge Management (KM) is about making the right knowledge available to the right people. KM is the systematic management of an organization's knowledge assets for the purpose of creating value and meeting tactical & strategic requirements; it consists of the initiatives, processes, strategies, and systems that sustain and enhance the storage, assessment, sharing, refinement, and creation of knowledge.

5.6.2. KM also implies a strong tie to organizational goals and strategy, and it involves the management of knowledge that is useful for some purpose and which creates value for the organization.

5.6.3. Objective: Establish and maintain a KM program that enables organizations to accurately measure its progress and leverage its organizational knowledge to meet its strategic and organizational goals.

5.6.4. Tasks: The contractor shall support the establishment and maintenance of a KM Program. Tasks include, but are not limited to:

5.6.4.1. Understand information requirements and develop processes and strategies to help retrieve and use its knowledge assets in current applications as they are needed.

5.6.4.1.1. The contractor shall conduct analysis of executive staff and Department of the Air Force cyber related business process, interview stakeholders, and evaluate strategic and IT plans to develop KM strategies, processes, and initiatives

5.6.4.1.2. The contractor shall assist in the design, development, and implementation of KM strategies.

5.6.4.1.3. The contractor shall assist in the design, development, and implementation of KM strategies and solutions to provide comprehensive pictures and data points, to include but not limited to the balanced score card and metrics gathered in other task areas of the PWS, on the status and progress in meeting its operational and strategic goals and objectives as identified in the Information Dominance Flight Plan and other strategic documents.

5.6.4.2. Facilitate the coordination and exploitation of organizational knowledge resources, to create benefit and competitive advantage.

5.6.4.2.1. Import and create documents and multimedia material

5.6.4.2.2. Identify key users and their roles

5.6.4.2.3. Implement, to include coding, automated work flow solutions

5.6.4.2.4. Assign roles and responsibilities to different instances of content categories or types

5.6.4.2.5. Define workflow tasks. Content managers can be alerted when changes in content are made

5.6.4.2.6. Publish content to a repository to support access. Increasingly, the repository will become a part of the system, incorporating search and retrieval

5.6.4.2.7. Develop and support naming conventions and KM best practices for the organization

5.6.4.3. The contractor shall provide consultation to SAF/CN leadership on current best practices in KM, portal design, and intellectual capital and content management.

5.7. Chief Technology Officer (CTO) Support (CRADA Program Manager)

5.7.1. Serves as domestic technology transfer specialist with responsibility for assessing public/private partnering options, soliciting customer requirements, and identifying potential commercial technology solutions. Screens new technology transfer assistance inquiries to evaluate, validate and match potential non-government partner needs with appropriate DAF CIO resources. Recommends appropriate contractual mechanisms to implement potential public/private partnership agreements and drafts the agreement for review and negotiation. In conjunction with the DAF CIO Chief Technology Officer and staff, assembles all data related to the technical aspects of the domestic technology transfer agreements (i.e., CRADA, CTA), researches legal issues related to patents, proprietary rights, and intellectual property factors. Upon completion of a review of all legal and administrative factors, assembles the disparate components into a completed CRADA for a final review and staffing.

5.7.2. Engages with commercial, academic, state, local and federal agency personnel including scientists, engineers, academics, and industry sales and marketing staff. Establishes and maintains relationships with professional counterparts in other Federally Funded Research and Development Laboratories, technology transfer communities, and regional universities. Maintains a repository of all external engagements for archiving and commercial vendor capability research purposes.

5.7.3. Continuously and actively assesses the DAF facilities and technology capabilities to maintain a portfolio of marketable DAF resources available for usage by private sector customers.

5.7.4. Participates in technology planning initiatives. In consultation with senior staff, prepares and maintains technology transfer input to CTO strategic and business plans.

5.7.5. Administers policies and procedures used to implement the above programs and is responsible for reports and periodic reviews where necessary to accomplish program goals.

5.7.6. In conjunction with other members of the DAF-CIO Chief Technology Office, plans, organizes and implements the CTO office’s executive support activities to include establishing a suspense management system, maintaining appropriate calendars, organizing staff meetings/conferences, recording meeting minutes, drafting/staffing executive correspondence packages, planning trips, and the completion of a variety of other administrative tasks in support of the CTO office

5.8. Information Access Support

5.8.1. Background: Oversee a wide variety of DAF level Information Access Programs to include, but are not limited to Records Management, Privacy, Information Collections, Freedom of Information Act (FOIA), Federal Register, Section 508, Information Quality, and Civil Liberties programs.

5.8.2. Objectives: Provide support to the development of policy, governance, processes, training, and oversight of DAF Information Access Program requirements and responsibilities. These services will enable the execution of DAF Information Access Programs and ensure that the DAF is compliant with federal laws, Office of Management and Budget (OMB), and DoD and DAF Directives.

5.8.3. Sub-Tasks:

5.8.4. The contractor must provide the expertise, and flexibility, to achieve a broad range of DAF Information Access functions, ensuring compliance with capabilities directed in HAFMD1-26 and AFPD 33-3. These Services will be critical to ensure that all the requirements as defined in HAFMD 1-26 and AFPD 33-3 are met.

5.8.5. The contractor will provide monthly metrics for DAF Information Access Programs NLT the 20th of each month. Metrics include but not limited to Program Backlog Details, Privacy Breaches, Record Searches, Privacy Impact Assessment (PIA), System of Records Notice (SORN), checklists, websites, staff visits, the Inspector General’s Management Internal Control Tool (MICT), and self-assessments.

5.8.6. The contractor shall track/update DAF routinely deployable units listing on a semiannual basis.

An updated listing of the units shall be provided, NLT end of March and September each year.

5.8.7. The DAF FOIA Public Liaison Office and the Office of Primary Responsibility (OPR) for DAF e- FOIA system and FOIA program. The contractor shall provide FOIA support related to this responsibility

IAW AFMAN 33-302.

5.8.7.1. The contractor shall review/process/redact routine and significant FOIA requests, complaints, and appeals.

5.8.7.2. The contractor shall forward FOIA request/redactions/case files, within 3 working days from receipt to appropriate agencies (i.e., DoD, Federal Agencies, and AF FOIA Requester Service Centers) as required by the FOIA request itself.

5.8.7.3. The contractor shall provide DAF eFOIA helpdesk support to include account access, training, request status, or any inquiries from Air Force users, general public, and Federal Agencies.

Contact with any helpdesk support requesters must be made within 1-business day if not sooner. Log shall be kept for FOIA Hotline calls only.

5.8.7.4. The contractor shall manage/configure/administer the DAF eFOIA System and eFOIA Public Access Link site for enhancement or new requirements. Contractor shall notify MAJCOMs/FLDCOMs/Agencies/Units of outage.

5.8.7.5. The contractor shall develop FOIA court documentation as required and within suspense date outlined for litigation cases.

5.8.7.6. The contractor shall run, review, redact, post reading room/library records and annual FOIA log report to the DAF FOIA Website.

5.8.8. The contractor shall process DAF-wide Federal Register notices and rules within 3 working days.

Log shall be kept for all notices and rules received/processed.

5.8.9. The contractor shall file official records, maintain file plans, and manage DAF records for Information Access Programs, IAW DAF Records Disposition Schedule.

5.8.10. The contractor shall track and process DAF Information Access Programs audit recommendations and provide updates NLT the end of each month, via a status memorandum.

5.8.11. The contractor shall conduct the FOIA backlog reduction review and track/report backlog reduction plan for DAF-wide FOIA Requester Service Centers.

5.8.12. The contractor shall coordinate logistics, agenda, and briefings for annual DAF Information Access Professional Workshop as needed.

5.8.13. The contractor shall conduct Staff Assistance Visits for DAF Information Access Programs on an as needed basis and provide summary report of visit, NLT 3 working days upon return from visit.

5.8.14. The contractor shall produce process improvement plans for DAF Information Access Programs as needed.

5.8.15. The contractor shall process requests for records disposition, records searches and lost records reports for submission to National Archive Record Agency (NARA) as needed.

5.8.16. The contractor shall process inquiries for DAF Information Access Programs within 3 working days. Log shall be kept for all inquiry requests. Log of inquiries must include: point of contact information, inquiry details, date received, date processed, status and date completed.

5.8.17. The contractor shall process requests for Information Collections, IAW OMB, DoD, and DAF Policies, AFI 33-324.

5.8.18. The contractor shall process/submit Personally Identifiable Information (PII) breach reports to DAF and DoD within 2 working days of notification, IAW OMB Policy and AFI 33-332. Log shall be kept for all PII breaches received.

5.8.19. The contractor shall process/manage/redact/publish DAF Privacy Impact Assessment (PIA), IAW e-Government Act of 2002 and AFI 33-332.

5.8.20. The contractor shall process Privacy complaints and process, manage, and report the DAF Privacy Act System of Record Notice (SORN) on a weekly basis to include review for Office of Management and Budget (OMB) license requirements, IAW Privacy Act of 1974, AFI 33-332, and AFI 33-324. Log shall be kept of all SORN requests and OMB license requirements.

5.8.21. The contractor shall track, monitor, and process tasks/actions as required for DAF Information Access Programs on daily basis.

5.8.22. The contractor shall track/update the DAF Information Access Programs project schedule and project status monthly if there is/are active projects.

5.8.23. The contractor shall manage/maintain/update DAF Information Access Programs web sites, e- Reading Room, and Collaboration sites IAW DAF and DoD guidance.

5.8.24. The contractor shall review, assess, and report required DAF Information Access Programs Compliance. Contractor will also coordinate with Program Managers (PM) and Portfolio Managers (PfM) to address any questions/issues with DAF Information Access Programs Compliance updates/requirements.

5.8.25. The contractor shall review the DAF Information Access Program regulations/instructions at least yearly to verify if updates are required. If updates are required, the contractor will update the regulations/instructions/manuals/pamphlets.

5.8.26. The contractor shall process and meet delivery suspense’s for Information Access Programs annual reports to include, but not limited to: DAF FOIA/Attorney General Report to Department of Justice (DOJ) via DoD; the Senior Agency Official Report for Records Management/Records Management Self- Assessment to the NARA via DoD; and the Privacy Federal Information Security Modernization Act (FISMA) report to DoD.

5.8.27. The contractor shall develop, conduct, and coordinate DAF Information Access Programs, and eFOIA training materials for online systems and virtual/in-person classes.

5.8.28. The contractor shall review and provide response within suspense dates, as it applies to DAF Information Access Programs compliance, for all publications and forms submitted to executive staff for review.

5.8.29. The contractor shall update MICT to reflect publication changes for DAF Information Access Programs. MICT updates shall be done within 30-days from publication being published.

5.8.30. Contractor shall review/validate MICT inputs for units and provide a summary of any issues/trends on a quarterly basis.

5.9. Air Force Cybersecurity Technical Analysis

5.9.1. Background: Provide Oversight and policy guidance to enable mission assurance through effective Cybersecurity risk management across the five Air Force core mission areas.

5.9.2. Objectives: Provide Advisory and Assistance Services to support the development of policy, governance, processes, and oversight of Cybersecurity Program requirements and responsibilities. These services enable the Division to execute its role as the focal point for Air Force-wide Cybersecurity Programs ensuring the

5.9.3. DAF is compliant with federal laws, OMB, and DoD Directives.

5.9.4. Sub-Tasks: The contractor shall provide expertise and flexibility to achieve a broad range of Cybersecurity functions, ultimately ensuring compliance with capabilities directed in Acquisition, Cybersecurity, and other correlative policies. These services are critical to meet all federal, OMB, DoD, and AF regulatory and statutory requirements.

5.9.4.1. The contractor shall provide technical…