Response to Offeror Questions Document.pdf

PDF 313 KB Posted

Attached to
Administration of the Project LinkSD Program
Solicitation number
24RFP9737
Issued by
Harding County, South Dakota

About this file

The document is a response to offeror questions regarding RFP #24RFP9737 issued by the South Dakota Department of Human Services, Division of Rehabilitation Services & Service to the Blind & Visually Impaired. The RFP is for the administration of the statewide Project LinkSD program, which provides an internet subsidy to individuals who are deaf and hard of hearing to access TRS services. The program currently serves approximately 115 individuals, with a contract that includes a $30 internet service stipend, a $50 start-up fee per consumer, and an $11.84 per 15-minute unit administration fee. The contract start date is anticipated to be June 1, 2024, and there is no cap on the number of years a consumer can receive services.

The RFP outlines data reporting requirements, such as the number of applicants received and served each month, cost of internet subsidies, and units of technical assistance and follow-up services provided. The key performance indicators for successful program administration include following the Scope of Work outlined in the RFP. Vendors and community partners may vary depending on the individuals served and their locations, and the cost proposal should be developed with a 15-minute unit as outlined in the RFP.

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Attachment 1 - Scope of Work.pdf PDF
RFP Document.pdf PDF

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Text version

DEPARTMENT OF HUMAN SERVICES

DIVISION OF REHABILITATION SERVICES &

SERVICE TO THE BLIND & VISUALLY IMPAIRED

Hillsview Plaza, 3800 East Highway 34 c/o 500 East Capitol Avenue

Pierre, South Dakota 57501-5070

Phone: (605) 773-3195

FAX: (605) 773-5483 TTY: (605) 773-4547

Website: dhs.sd.gov

Date: February 2, 2024

Subject: Questions & Responses, RFP #24RFP9737, State of South Dakota

In accordance with the subject Request for Proposal (RFP), the following are answers to questions which have been submitted prior to January 19, 2024, 5:00PM CT. These questions are for informational purposes only; they do not alter the requirements specified within the RFP. Any changes to the RFP will be accomplished by the Office of Procurement Management through the use of an addendum.

*The State’s responses will be indicated by red font after each question

Question 1: Is this a new program? If so, when does the incumbent's contract end?

State’s Response: No, this is a program currently operating in South Dakota.

Question 2: What is the number of anticipated clients to be served by this program?

State’s Response: This program served approximately 115 individuals in the

2024 program year.

Question 3: What is the total amount of funding or anticipated budget expected to be used for this project?

State’s Response: The current contract provides a $30 stipend for internet service, a $50 initial start-up fee per consumer, and a $11.84 per 15-minute unit administration fee. Total contract cost would be dependent on the total consumers served.

Question 4: Do you have any caps or limits on the percentage of funds that can be used for administration?

State’s Response: Administrative costs are billed in 15-minute units with a rate determined by the Department of Human Services.

Question 5: How long do you expect applications to be open?

February 2, 2024

State’s Response: Applicant files are reviewed on a yearly basis to determine continued eligibility for the program. There is not a cap of number of years a consumer can receive services.

Question 6: Please specify any data reporting, data tracking or data metrics you would like to see?

State’s Response: The reported data should include the number of applicants received each month, number of applicants served each month, cost of internet subsidies per month, and units of technical assistance and follow up services provided.

Question 7: What are the KPIs (key performance indicators) requested/required for successfully administering this program?

State’s Response: Successful administration of the program would include following all things outlined in the attached Scope of Work of the RFP.

Question 8: Please clarify if you have a list of preferred vendors or community partners you have previously worked with?

State’s Response: Vendors and community partners vary depending on individuals served and their location.

Question 9: Can you disclose your anticipated "go live" date?

State’s Response: Contracts start date is anticipated to be June 1, 2024.

Question 10: What is the anticipated number of users who will need access to the platform?

State’s Response: This program served approximately 115 individuals in the 2024 program year.

Question 11: Are we restricted by the cost format?

State’s Response: To maintain consistency in criteria, the cost proposal should be developed with a 15-minute unit as outlined in the RFP.

Question 12: Please share the number of anticipated cases?

Question 13: Please share the number of anticipated client profiles for this system?

February 2, 2024

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