Requirements.xlsx

XLSX spreadsheet 32 KB Posted

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RFI for Police Center (POLC), Fire and Emergency Services (POLC / FES) Software Licensing
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About this file

This document contains requirements for a Fire and Emergency Services (FES) software system as well as a Request for Information (RFI) for a Police Center (POLC) and FES software licensing opportunity.

The FES software requirements include features such as managing master data, exporting data, matching employee preferences, scheduling, tracking equipment and facilities, integrating with Computer Aided Dispatch (CAD) and other systems, and generating reports. The software must meet various compliance standards such as NFIRS, NEMIS, and HIPAA. The RFI solicitation is being issued by the Defense Logistics Agency (DLA) for POLC and FES software licensing. Responses to the RFI are due via email to the specified DLA points of contact. The RFI does not provide details on procurement timelines, pricing, or other award information.

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BoM.xlsx XLSX spreadsheet
POLC Software RFI.pdf PDF
Quote.xlsx XLSX spreadsheet

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FES Requirments

FES RequirementRichmond-Good RequirmentRichmond-Functional in Current ApplicationColumbus-Good RequirmentColumbus-Functional in Current Application
Create, control, and maintain the master data and settings that integrate the system into daily Fire and Emergency Services (FES) operationsYesYesYesYes
Export fire and Emergency Medical Services (EMS data in real time or at the end of a responseYesYesYesYes
Match employee preferences and unique job responsibilitiesYesYesYesYes
Ability to populate a daily rooster with people and equipment/apparatus by shiftYesYesYes
Create and store all records, documents and other information related to fire and EMS personnel trainingYesYesYesYes
Personnel scheduling calendar that can be customized for DLA specific shiftsYesNoYesNo
Track hydrant locations, manufacturer and replacement information, maintenance records, and flow test dataYesYesYesYes
Import custom building locationsYesYesYesYes
Import current existing data from the legacy ESO ER FES softwareYesYesYesYes
Integration and interoperability with Computer Aided Dispatch (CAD) to transmit, configure, and upload data directlyYesNoYesNo
Automatically submit mandatory records/reports to local and state emergency services, and other mandated State, local and Federal data collection agenciesYesNoYesNo
Interacts with E911, CAD, Geographic Information System (GIS)YesNoYesNo
Interoperability with Law Enforcment Records Management System (LE-RMS) or (RMS)YesNoYesYes
Utilize digital signature capture for Patient Care ReportsYesNoYesNo
Ability to download vitals and 12 leads information from the Lifepak 15 or similar device to the Patient Care Report and transmit to the hospital or other health care facilityYesNoWantNo
Create, store, and electronic transmit emergency patient care recordsYesNoYesYes
Create emergency patient care reports with 100% National Emergency Management System (EMS) Information System (National Emergency Management Information System (NEMIS) 3.X AND ABOVE) complianceYesNoYesYes
Populate daily rosters and incident reportsYesYesYesYes
Use analytics to assess response times and staffing levelsYesYesYesYes
Feed data to reports, incidents, and analytics about coverage areasYesYesYesYes
Run real-time (incident, station activity, personnel) reportsYesNoYesYes
Ability to collect data on information related to fire and emergency service operations and to perform comprehensive multi-level data analysis and produce reports based on that dataYesYesNo
Incident response documentation and reporting for all hazards and emergency incidentsYesYes
Generate reports off every defined fieldYesWant
Automatically populate incident reportsYesNoYesPartial
Create fire response reports with 100% National Fire Incident Reporting Systems (NFIRS) complianceYesYesYesYes
Follow National Fire Protection Association (NFPA) 1710 standards of coverYesYesYesYes
Follow NFPA 1500 standards for safety analyticsYesYesYesPartial
Develop the required documentation to support the Center for Public Safety Excellence (CPSE) accreditation processYesNoYes
National Fire Incident Reporting Systems (NERIS) compliantYesYes
Health Insurance Portability and Accountability Act (HIPAA)/Personally Identifiable Information (PII) compliantYesYes
National Emergency Management System (EMS) Information System (NEMIS 3.X AND ABOVE) Gold compliantYesUnknown
Maintain the Agency’s accreditation status with the Center for Public Safety Excellence (CPSE).YesNoWantNo
Allow for safety related information/data analytics and trackingYesNoYesPartial
Track medical/fire item supply usageYesNoYesYes
Send notices via email to responsible personnel, reminding them to reorder suppliesYesNoYesNo
Track status, location and service life of all agency apparatus including self-contained breathing apparatus (SCBA), bunker gear, hoses, emergency medical equipment and other fire related equipmentYesYesYesYes
Manage valuable data for buildings and other structures in the agency’s coverage area (e.g. pre-fire plans, fire extinguishers, fire protection and prevention systems)YesNoYesYes
Record the location and potential impact of hazardous materialsYesNoNoYes
Tracking and maintenance of inventory; equipment life cycles for budget purposesYesYesYesYes
Track Fire Prevention/Safety Training, inspections, and hot work permitsYesYesYesYes
Be able to create, use, and track vehicle checklist with the ability to send completed checklist to a supervisorYesNoYesYes
Be able to track firefighter/EMS personnel training and certificationYesYesYesNo
Ability to track Fire/EMS/Medical equipment cost, issues, testing, and maintenance with the ability to upload any required documentationYesYesYesNo
Submit and track local work order request for maintenanceYesNo
Create user defined fieldsYesNoYes
24/7 availabilityYesNoYesNo
Accessible for unclassified informationYesYesJ6
Support current versions of major browsers such as Edge, Google Chrome, and other GOV/DLA approved browsersYesYesJ6
Pass all security requirements to include Security Technical Implementation GuidesYesYesJ6
Comply with all DLA Information Assurance, Privacy Act and System of Record policiesYesYesJ6
Conform to DOD information assurance testingYesYesJ6
Must achieve and maintain IL5 FedRAMP+ and IL5 DISA DoD Cloud Authorization Services (DCAS) approved for use, and must be maintained at those levels while in use if SaaS solutionYesYesJ6
Utilize smart card/Common Access Card (CAC) for loginYesYesJ6
Include the option to access the application from a government furnished mobile phone or tablet (SaaS)YesNoYesNo
Display an overview of department activities/DashboardYesNoYes
Track agency’s contributions to the community outside of pure emergency servicesYesYesYesYes
Map incidents, hydrants, and occupancies by typeYesYesYesNo
Store files for personnel to view, such as PDF or video filesYesYesYesYes
Calculate response times and plan resource deploymentYesYesYes
Determine the required fire flow needed to stop a fire at originYesYesY/YYes
Evaluate potential medical emergencies involving mass casualtiesYesYesYesYes
Delineate admin users from function usersYesYes
External user accessYesYesNo
Integration with station alerting system

NG911 Requirments

Next Generation/E/Omni 911 Requirement
Fully NG9-1-1 i3 compliant
ACD or Shared Line operation
Automated Abandoned Callback and Text-back
Initiate Large conferences with a single button
Radio Integration
Text-to-911 Integration
Rapid SOS Integration
Remote Video Integration
Integrated Basic Mapping
Ad hoc and Scheduled Reports
Capability for call information to flow from E911 to CAD
Joint Interoperability Test Command (JITC)-certified for Information Assurance (IA), Cybersecurity (CS), and Interoperability (IO)
Connects to base switch to Session Initiation Protocol (SIP) circuits
Video, text messaging, and radio integration in preparation for next generation communications:
Voice over Internet Protocol (VoIP) telephony integration
Automatic Location Identification (ALI) Service
Legacy E9-1-1 Trunk Interfaces (CAMA)
Standalone, redundant, fault tolerant configurations with automatic rollover to backup phone lines
Operation on standard equipment including PC Servers, workstations, laptops, and tablets; Operates on either standard PC server systems or in a Virtual Machine (VM) environment
Interoperability with Computer Aided Dispatch (CAD)
Geographic Information Systems (GIS) mapping
Internet Protocol (IP) Private Branch Exchange (PBX)
Digital loggers / voice recorders, with user friendly searching capabilities
Supports Legacy Communication Infrastructure
Capability to pull statistics from 911, to including times and other user defined metrics
Hot Button with ability to program frequently used phone numbers
Seamless Integration with National Emergency Number Association (NENA)-compliant CAD and mapping systems eliminating the need for costly custom programming

CAD Requirments

RequirementSourceReq type
Run National Crime Information Center (NCIC)and other Criminal Justice Information Services (CJIS) related queries directly from Computer Aided Dispatch (CAD. All results are returned in a standardized summary view, with easy-to-read labels for fast and accurate resultsCaliber WebsiteFunctional/Technical
Data flows between Computer Aided Dispatch (CAD and the other 3rd-party emergency application based on actions performed in either application.Caliber WebsiteTechnical
GIS mapping capabilityRichmond DispatchTechnical
Caller information transfer from E911 to CADRichmond DispatchTechnical
Specific duplicate call information to determine duplicate entriesRichmond DispatchFunctional
Evident alert about special circumstances or hazards at a locationRichmond DispatchFunctional
Spell check functionRichmond DispatchFunctional
Training module or online site for training and testing CAD useRichmond DispatchFunctional
Require Connectivity alert for when CAD and RMS not talkingColumbusTechnical
Require the ability to add more than one people to same vehicleColumbusFunctional
Call HandlingAPCO International DocumentFunctional
CAD Incident / Event TypesAPCO International DocumentFunctional
Update Call for Service Event DataAPCO International DocumentFunctional
Determine Dispatch NeedAPCO International DocumentFunctional
Utilize Incident DispositionAPCO International DocumentFunctional
Assign Incident Classification and PriorityAPCO International DocumentFunctional
Check for Duplicate IncidentsAPCO International DocumentFunctional
Incident InformationAPCO International DocumentFunctional
Determining Capture LocationsAPCO International DocumentFunctional
Location VerificationAPCO International DocumentFunctional
Involved Person InformationAPCO International DocumentFunctional
Involved Vehicle InformationAPCO International DocumentFunctional
Premises Hazards and Previous HistoryAPCO International DocumentFunctional
CAD Event CreationAPCO International DocumentFunctional
Determining Response Agency & Service AreaAPCO International DocumentFunctional
Alarm ProcessingAPCO International DocumentFunctional
CAD Event RoutingAPCO International DocumentFunctional
Conditional Availability of ApparatusAPCO International DocumentFunctional
Special Dispatch AreasAPCO International DocumentFunctional
Emergency Medical Dispatch / Incident TriageAPCO International DocumentFunctional
Dispatch UnitsAPCO International DocumentFunctional
Resource AlertingAPCO International DocumentFunctional
Staffed vs. Unstaffed UnitsAPCO International DocumentFunctional
Cross-Staffing / Crew Counting / Shared Staffing CrewAPCO International DocumentFunctional
System Status Management (aka: Dynamic Resource Deployment)APCO International DocumentFunctional
Additional Unit StatusAPCO International DocumentFunctional
Strike Team / Task Force DesignationsAPCO International DocumentFunctional
Mileage TrackingAPCO International DocumentFunctional
Additional Unit DispositionsAPCO International DocumentFunctional
Exception Reason TrackingAPCO International DocumentFunctional
Geo-fencingAPCO International DocumentTechnical
Station DispatchAPCO International DocumentFunctional
Pre-Release or Pre-AlertingAPCO International DocumentFunctional
Vehicle / Unit ChangeAPCO International DocumentFunctional
Bypassed UnitsAPCO International DocumentFunctional
Display of Incident / Event DataAPCO International DocumentFunctional
Update Incident StatusAPCO International DocumentFunctional
Dispatch Resource DecisionAPCO International DocumentFunctional
Update Assigned ResourcesAPCO International DocumentFunctional
Update Supplemental Resources TrackingAPCO International DocumentFunctional
Assign UnitsAPCO International DocumentFunctional
Update Incident DataAPCO International DocumentFunctional
Assign Records Management System Incident / Case NumberAPCO International DocumentFunctional
Transfer Basic Incident Data to the Records Management SystemAPCO International DocumentFunctional
Display Additional Incident DataAPCO International DocumentFunctional
Reopen IncidentAPCO International DocumentFunctional
Add Destination LocationsAPCO International DocumentFunctional
Hospital Status / Availability and Hospital RecommendationAPCO International DocumentFunctional
Multiple Simultaneous Incidents to Single UnitAPCO International DocumentFunctional
Scheduled EventsAPCO International DocumentFunctional
Secondary Incident LocationAPCO International DocumentFunctional
Single Discipline Incident to a Combined Discipline IncidentAPCO International DocumentFunctional
TimersAPCO International DocumentFunctional
User Defined Status TimersAPCO International DocumentFunctional
Determine Incident / Event StatusAPCO International DocumentFunctional
Utilize Incident ManagementAPCO International DocumentFunctional
Determine Report FunctionalityAPCO International DocumentFunctional
Record DispositionAPCO International DocumentFunctional
Send Data to Records Management SystemAPCO International DocumentFunctional
Assign Agency-Specific Report NumbersAPCO International DocumentFunctional
Record DispositionAPCO International DocumentFunctional
Geo-file MaintenanceAPCO International DocumentTechnical
SecurityAPCO International DocumentTechnical
LoggingAPCO International DocumentTechnical
ConfigurationAPCO International DocumentTechnical
Table MaintenanceAPCO International DocumentTechnical
Communication Center / PSAP RelocationAPCO International DocumentTechnical
CAD Catch-UpAPCO International DocumentTechnical
NotificationsAPCO International DocumentFunctional
Contact ListAPCO International DocumentFunctional
Premises Information / HazardsAPCO International DocumentFunctional
Communications Center / PSAP Standard OperatingAPCO International DocumentFunctional
ProceduresAPCO International DocumentFunctional
Agency-Specific Incident / Location / Unit Standard Operating ProceduresAPCO International DocumentFunctional
Remote AccessAPCO International DocumentFunctional
Incident Command SupportAPCO International DocumentFunctional
Narrative Field “Shorthand” / Auto TextAPCO International DocumentFunctional
Command Line / GUI--User friendlyAPCO International DocumentFunctional
Date/Time StampsAPCO International DocumentFunctional
Unit Status Transitions MatrixAPCO International DocumentFunctional
Single Sign-on for CAD and CAD Sub-systemsAPCO International DocumentTechnical
Dispatch Supervisor SupportAPCO International DocumentFunctional
CAD Management ReportingAPCO International DocumentFunctional
Training and TestingAPCO International DocumentFunctional
Snapshot / Incident ReplayAPCO International DocumentFunctional
Essential InterfacesAPCO International DocumentTechnical
Locational Systems InterfacesAPCO International DocumentTechnical
Administration InterfacesAPCO International DocumentTechnical
Integration / Interfaces /Communication With Other state, Local or National SystemsAPCO International DocumentTechnical
National SAR Initiative FunctionalityAPCO International DocumentTechnical
Emergency Operations Center InterfaceAPCO International DocumentTechnical

LE-RMS Requirments

RequirementRequirement SourceReq type
DOD/DISA-certified for Information Assurance (IA), Cybersecurity (CS), and Interoperability (IO)Caliber WebsiteTechnical
Data-driven dashboards and analysis.Caliber WebsiteFunctional
Crime/incident Data VisualizationsCaliber WebsiteFunctional
Standard interfaces and services for data sharing between National Incident-Based Reporting System (NIBRS), Uniform Crime Reporting (UCR), Computer Aided Dispatch (CAD) , National Data Base Exchange (N-DEX), Law Enforcement Officers Killed and Assaulted (LEOKA), Hate Crimes, National Crime Information Center (NCIC), Virginia Criminal Information Center (VCIN), and other state and federal crime data basis.Caliber WebsiteTechnical
Leverage online forms and implement custom workflowsCaliber WebsiteFunctional
Real-time Integrated NIBRS checks and messages.Caliber WebsiteTechnical
Equipped for single entry and Batch File Upload of data.Caliber WebsiteFunctional
Structured for dual error checking at both the state and federal level.Caliber WebsiteTechnical
Centralized Data RepositoryCaliber WebsiteFunctional
Capability to ingest and output N-DEX, NIBRS, LEOKA, Hate Crime, and other UCR data.Caliber WebsiteTechnical
Allow electronic submission to NIBRS.Caliber WebsiteTechnical
Allows crime data analysisCaliber WebsiteFunctional
Export custom reports in multiple formats.Caliber WebsiteFunctional
Interact Public Safety to meet DLA requirements for the records management system (RMS).Caliber WebsiteFunctional
RMS automates and standardizes police operations to include, property, incident reports, blotters, qualifications, dispatching, and other police information management considerationsCaliber WebsiteFunctional
Mobile capability for use in carRichmond PoliceFunctional
Require training module in RMSRichmond PoliceFunctional
Charge code searchable or broken down by localitiesRichmond PoliceFunctional
Inventory module that can track items such as evidence, weapons, etc. using a bar code systemRichmond PoliceFunctional
Capability to upload local force forms in PDFRichmond PoliceFunctional
Capability to add templates for incidents/callsRichmond PoliceFunctional
Chain of review for reports such that multiple reviewers can and be recorded (multiple tiers for review)ColumbusFunctional
Post RMS system outage incident creation and reconciliation with CADColumbusFunctional
Transfer historical information from existing system to new system

File details come from the government source that posted it. Updated .