Request for Information W564KV27X0001- Drayage Services Germany.pdf

Request for Information/Sources Sought

Introduction:

This RFI/Sources Sought is issued solely for information and planning purposes – it does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future. Solicitations are not available at this time. Requests for a solicitation will not receive a response. This notice does not constitute a commitment by the United States Government to contract for any supply or service whatsoever. All information submitted in response to this announcement is voluntary;

the United States Government will not pay for information requested nor will it compensate any respondent for any cost incurred in developing information provided to the United States Government. Not responding to this RFI/Sources Sought does not preclude participation in any future solicitation, if any are issued. It is the responsibility of the potential offerors to monitor this site for additional information pertaining to this requirement.

Background:

The US Army Installation Management Command (IMCOM) has a requirement for local drayage distribution services for Government-owned furniture and domestic appliances for Army in Europe, Amry Family Housing (AFH) and Unaccompanied Personnel Housing (UPH). The Drayage distribution services also include warehouse augmentation in Government warehouses to receive, clean, inventory, and prepare Government-owned furniture and domestic appliances for re-issue.

The current draft PWS is attached to this RFI. This PWS does not represent the final requirement which is subject to change until a solicitation is posted. Responses received to this notice will assist in determining the acquisition strategy of the requirement. With the requirement in mind, please answer the following questions as part of your response:

1. What type of work has your company performed in the past in support of the same or similar requirement?

2. Can or has your company managed a task of this nature? If so, please provide details.

3. If your company has performed these types of services, did you perform the services directly or through the use of sub-contractors or business partnerships?

4. What specific technical skills does your company possess which ensure capability to perform the tasks?

5. Do you have recommendations to improve the approach/specifications/draft PWS to acquire the identified services?

6. What procedures does your company use to ensure your employees, in particular those forming part of your appliance installation crew, obtain and maintain all required German certifications/qualifications, such as 'Elektrofachkraft für festgelegte Tätigkeiten', including 'Möbel- und Küchenmonteure' and 'Festgelegte Sanitärtätigkeiten'? How long does the certification/qualification process normally take?

Generally, is it a requirement for all delivery staff to possess certificates? If so, which ones?

7. Does your company normally recruit employees who are proficient in reading, speaking and writing English? Do the personal in management, administrative, delivery or warehouse position speak and write English on a level well enough to communicate on complex matters and can compose written communications about the work for which they are responsible?

Is it typical to find qualified personnel who are also fluent in English when recruiting?

Are there any changes in the job market that make it more difficult to find qualified personnel?

What is the typical process and timeframe for handling employee turnover?

What are the typical methods for handling employee absences and replacements?

8. What methods does your company use to organize and track inventory? What specific quality control procedures does your company normally implement to prevent mismatches with inventory during loading and delivery?

9. What are the typical tracking mechanisms, devices or methods your company uses to ensure accurate delivery schedules and delay notifications? What is the standard industry practice for notifying customers of an upcoming arrival or delay? Is it typical to provide 30-minute arrival courtesy calls?

10. When a delivery/pick-up is completed, what are the normal procedures completed to inspect the items and ensure no damage occurred? Is a inspection of the items completed?

If so, how is it documented, digital or physical, and what are the methods of communicating the documentation?

11. The PWS requires strict minimum daily staffing levels for warehouse augmentees across multiple German locations. What procedures does your company use to maintain required staffing levels? How does your company plan and account for employee absences?

12. How will you minimize damages to government furnishings and customer dwelling units/private property?

13. Does your company have insurance that would cover damages to government furnishings and customer dwelling units/private property?

14. When damages occur on delivery/pick-up, what is the process your company uses for customers to report damages? Is a form typically provided to customers? Do you provide information for customers to contact your insurance provider directly? What is the typical number of days for processing a claim for damages?

15. Describe your strategy for managing short-notice (e.g., same-day or next-day) and bulk service requests. What are the operational challenges (e.g., staffing, vehicle availability, scheduling conflicts) associated with these requests, and what resources would be required to mitigate them?

16. Would you be able to provide these services under this PWS to Poland or be able to sub-contract in Poland? Are there any challenges that you foresee?

17. Should each location have a “Team Lead” type individual named so that FMO Chiefs and personnel have a single point of contact to relay instructions and tasks?

18. Would a hybrid type contract with FFP/T&M elements be beneficial? Why or Why not?

Suggested re-write: What is the typical method of structuring prices and itemizing costs? Is it standard industry practice to price based on distance traveled, weight of items, or labor hours? Do you employ fixed pricing methods or use methods that allow for reimbursement based on incurred costs?

19. As a potential contractor, are you able or would you prefer to submit offers or have interest in specific areas or Germany as 1 area? Locations include Baumholder, Kaiserslautern, Wiesbaden, Stuttgart, Ansbach, Bavaria – Grafenwoehr/Vilseck/Hoenfels, and Garmisch.

ELIGIBILITY

The applicable NAICS code for this requirement is 484210 with a Small Business Size Standard of $34,000,000.00. The Product Service Code is V112 – Transportation/Travel/Relocation:

Transportation, Motor Freight. Businesses of all sizes are encouraged to respond; however, each respondent must clearly identify their business size in their capabilities statement.

NOTE: If you believe there is a more appropriate NAICS or Product Service Code applicable to this type of requirement please identify it in your response.

Please submit the following information in your response:

1. Answers to the above questions

2. Company information, to include:

1. Your company name, address,

2. The company's web page (if applicable);

3. CAGE Code and UEI number,

4. Point of contact, including: name, title, phone, and email address

5. General company narrative of capabilities, past work etc.

Responses should be provided in pdf format and are limited to 10 pages and the font shall be Times New Roman with a minimum size of 12 point. The deadline for response to this request is no later than 01:30 PM CET 14 October 2026. All responses under this RFI must be e-mailed to Contract Specialist, Naziha Djeriouat, naziha.djeriouat.ln@army.mil and Contracting Officer, Israel Gutierrez, israel.gutierrez1.civ@army.mil. The Government will not return any information submitted in response to this notice. All questions must be in writing. In all responses, please reference W564KV27X0001.

All questions MUST be in writing. Questions for this RFI / Sources Sought Synopsis shall be submitted on or before 01:30 PM CET 06 October 2026. Government Response will be provided within three (03) business days after receipt of all questions. Verbal questions will not be accepted. The Government is not committed nor obligated to pay for the information provided, and no basis for claims against the Government shall arise as a result of a response to this Sources Sought.

mailto:naziha.djeriouat.ln@army.mil mailto:israel.gutierrez1.civ@army.mil