REQ-10700-00181369_211Info_SPS_Final_Signed.pdf

REQ-10700-00181369_211Info_SPS Page 1 of 4

REQUEST FOR SPECIAL PROCUREMENT (SP) No. REQ-10700-00181369

PART A. Requesting Agency must complete Items 1 through 13.

1. Requesting Agency Name: Department of Administrative Services, State Procurement Services (DAS SPS), on behalf of State of Oregon Agencies, Oregon Cooperative Purchasing Program (OrCPP) members, and Other Authorized Purchasers

2. Date of Request: January 30, 2026 3. Agency Number: 10700

4. Agency Contact Name: Kaliska King 5. Phone: 503-798-1907

6. Type of Request: Class Special Procurement x Contract-specific Special Procurement

7. Time Period Requested: From: July 1, 2026 To: June 30, 2036

8. Total Estimated Cost: Over $5 Million

9. Title: Supplies and/or Services to be Acquired: Community Information and Referral Services that link individuals and families to vital community services throughout Oregon (collectively Services)

10. Request, Background, Current Need, and Proposed Contracting Procedure:

a. Request:

DAS SPS, on behalf of State of Oregon Agencies, Oregon Cooperative Purchasing Program (OrCPP) members, and Other Authorized Purchasers, requests approval of SP No. REQ-10700-00181369 to amend Price Agreement No. DASPS-2431-15 (PA) with 211INFO, an Oregon non-profit corporation (211INFO) for Community Information and Referral Services. The PA amendment will be extended for an additional 10 years, ending on June 30, 2036.

b. Background:

On February 26, 2015, DAS SPS approved and issued Sole Source Determination No. DASPS-2368-15 (See SP Attachment 1-DASPS-2368-25 SS for 211). The Sole Source was noticed on the Oregon Procurement Information Network (ORPIN) and received no protests. The resulting PA was issued to meet the needs of multiple agencies in the state like, Oregon Department of Human Services, Department of Early Learning, Agriculture, city and local governments, and Oregon Emergency Management.

211 typically works similarly to 911. Calls and texts to 211 are routed by the local telephone company to databases of resources available from private and public health and human service agencies, match can help.

Types of Referrals Offered by 211

REQ-10700-00181369_211Info_SPS Page 2 of 4 including food and clothing banks, shelters, rent assistance, and utility assistance.

including health insurance programs, Medicaid and Medicare, maternal health resources, health insurance programs for children, medical information lines, crisis intervention services, support groups, counseling, and drug and alcohol intervention and rehabilitation.

including financial assistance, job training, transportation assistance, and education programs.

-English Languages including language translation and interpretation services to help non-English-speaking people find public resources (foreign language services vary by location).

including adult day care, community meals, respite care, home health care, transportation, and homemaker services.

including childcare, after-school programs, educational programs for low-income families, family resource centers, summer camps and recreation programs, mentoring, tutoring, and protective services.

c. Current Need:

Currently, the PA is used by multiple agencies (see above in Section b.) to share critical information with Oregonians. The spend since the PA was issued is over $5 million dollars.

d. Proposed Contracting Procedure:

1. As required by Oregon Administrative Rules (OAR) 125-247-0287, DAS SPS will issue a public notice (Notice) of the approved SP on OregonBuys® for a period of seven (7) calendar days.

2. The Notice will include provisions that any Affected Person(s) may protest the approval of this SP Request.

3. DAS SPS will respond to and resolve all protest(s), if any.

4. If no protests to this SP Request are received or sustained, DAS SPS will proceed with amending the PA as set out in Section 10.a.

5. Pursuant to OAR 137-045-0015, DAS SPS will work with Oregon Department of Justice (DOJ) and obtain legal sufficiency approval prior to amending the PA, as required.

If a firm believes it can provide the same level of services within the same deadline as described in the Notice, it must notify both the State Chief Procurement Officer and the Single Point of Contact (listed in Section 4), in writing within the 7-day posting period of the Notice as follows: Any such firm must clearly document its capability of providing the services referenced in the Notice, have the required experience, this Special Procurement. If no other firms can provide the required Services, DAS SPS will proceed with amending the PA.

11. Justification for use of Special Procurement: Describe the circumstances that justify the use of Special Procurement. Attach relevant documentation.

principles of competition. The Services were originally obtained via a Sole Source Determination

REQ-10700-00181369_211Info_SPS Page 3 of 4 procurement as noted in Section 10.b. It has been established that the Services outlined in Section 9 (above) are only available from 211INFO. Therefore, outside of ORS 279B.065 Small procurements, which limits the maximum compensation of a direct awarded contract to $25,000, there are only two procurement methods defined in statute through which the request articulated in this SP can be solicited and approved:

o ORS 279B.075 Sole-source procurements o ORS 279B.085 Special procurements

211INFO, is recognized by the Federal Communications Commission (FCC) as the only phone number able to be used for these Services. Since 2015, 211INFO provided essential assessment-related Services to Oregonians and is positioned to continue this urgent work. See attached. FCC as SP Attachment 2_.

12. Findings to Satisfy the Required Standards: This proposed special procurement:

X (a) will be unlikely to encourage favoritism in the awarding of public contracts or to substantially diminish competition for public contracts because:

Extending the PA with 211INFO is unlikely to encourage favoritism and will not have a negative effect on competition for these Services.

211INFO is the only vendor that is able to provide community referral services through the FCC in Oregon.

Through this SP, 211INFO would provide the necessary Services described in this Special Procurement for State Agencies and OrCPP members and

______ (b)(i) will result in substantial cost savings to the contracting agency or to the public because:

or

X (b)(ii) will otherwise substantially promote the public interest in a manner that could not practicably be realized by complying with the requirements of ORS 279B.055, 279B.060, 279B.065, or 279B.070, or any rules adopted thereunder because:

Procuring 211 State Agencies and OrCPP members to meet an immediate or ongoing need for technical assistance to access critical services needed during an emergency, weather-related shelter information, ongoing childcare, SNAP information and more. DAS SPS seeks to ensure these Services are available for State Agencies or Or

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13. Signature: The actual signature of the Agency Head or designee (e.g., Designated Procurement Officer) is not required on the Request if it is submitted through OregonBuys®. Agency may elect to attach a signed Request.

Signature: e.g. Electronically in OregonBuys® _________________ Type Name: Date: