Reference_Questionnaire_.pdf
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- Attached to
- Citywide Naming Rights & Sponsorship, Rebid
- Solicitation number
- 16-25-LS
- Issued by
- Volusia County, Florida
About this file
This document is a Reference Questionnaire form issued by the City of New Smyrna Beach, Florida, for RFP 16-25-LS: Citywide Naming Rights and Sponsorship Services. The City is soliciting proposals from qualified firms to develop and manage naming rights and sponsorship opportunities for city-owned facilities and assets. The reference questionnaire is designed to collect evaluations from current or previous clients of firms bidding on this contract. Completed questionnaires must be submitted to purchasing@cityofnsb.com prior to 5:00 PM on August 25, 2025. The initial contract term is one year, with options for two additional one-year renewals, creating a potential maximum contract period of three years.
The reference form requires clients to rate vendor performance across five criteria—communication, responsiveness, quality of work, goal achievement, and overall satisfaction—on a scale of 1 to 5, with space for additional comments regarding service level and expertise. The evaluation criteria for the overall RFP allocate 15 points to references out of a total possible score of 100 points. Compensation for the selected contractor will be structured as a percentage commission based on each sponsorship and naming rights contract successfully secured for the City, with no hidden costs. The City requires the selected firm to provide a dedicated lead representative to coordinate directly with city staff and to comply with standard contractual requirements including insurance certification, public records management, and various regulatory certifications.
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Text version
Please email this completed survey to: purchasing@cityofnsb.com prior to 5:00 PM on August 25, 2025
CITY OF NEW SMYRNA BEACH, FLORIDA
RFP 16-25-LS: CITYWIDE NAMING RIGHTS AND SPONSORSHIP, REBID
Reference Questionnaire for: _______________________________
Name and title of Individual completing this form: ______________________________________________________
Name of Organization: ___________________________________________________________________________
Telephone Number: ___________________________________ Email Address: ___________________________
Dates of services received: ________________________________________________________________________
Description of services provided by the above-mentioned firm to your organization: ____________________________
The City of New Smyrna Beach received a proposal from the above-mentioned Firm listing you as a current or previous client. Kindly answer the following questions, then email your completed form. Your response provides valuable information in our evaluation process.
Each criteria listed below shall be rated on a scale of 1 to 5, with 5 representing exceptional and you would hire the firm or individual again; 4 representing above average; 3 representing average; 2 representing below average; 1 representing poor; and N/A representing that you do not have sufficient knowledge of the Firm or individuals past performance.
Item Criteria Score (1-5)
1 Please rate your satisfaction with the communication from the vendor.
Please rate the level of responsiveness and timeliness of response of the vendor to questions or inquiries you had.
3 Please rate the quality of work and product received from the vendor.
Please rate your overall satisfaction with the vendor prioritizing the goals/initiative you wanted achieved.
Please rate your level of overall satisfaction with the vendor at the completion of your project.
Is there anything additional you would like to add regarding the level of service and expertise of the firm, or the auditor(s) assigned to your organization?
If yes, please describe.
mailto:purchasing@cityofnsb.com
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