Reference_CatNo_BidderCompanyName.docx
DOCX document 26 KB Posted
- Attached to
- ITT46 - Network Services
- Solicitation number
- BD-17-1080-OSD03-SRC01-15146
- Issued by
- Massachusetts
About this file
This document is a reference provided by an individual and their agency/company for a bidder to be included in the Commonwealth of Massachusetts statewide contract ITT46 - Network Services. The reference describes the network services the bidder provided, including whether the service replaced an existing vendor, the service duration and approximate dollar value, and an evaluation of the bidder's responsiveness, problem resolution, invoicing accuracy, and overall performance. The related state and local contract opportunity is the reopening of ITT46 - Network Services for the Commonwealth of Massachusetts.
The document requests specific information about the bidder's performance, such as whether the service transition was smooth, any difficulties that occurred and how they were resolved, the timeliness and pricing of the service activation, the bidder's responsiveness to the agency/company's needs, effectiveness in resolving problems, invoicing accuracy and clarity, and the overall recommendation of the bidder to other companies/agencies. The responses to these questions provide a comprehensive evaluation of the bidder's capabilities and service delivery.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| ITT46_BiddersResponseForm_CompanyName~1.docx | DOCX document | |
| MAMuniList.xlsx | XLSX spreadsheet | |
| RFR_NetworkServices_ITT46_rev1_8.doc | DOC document | |
| sdp-rplan-form-2-declaration~16.docx | DOCX document | |
| CostTable_BidderCompanyName~2.xlsx | XLSX spreadsheet | |
| MHEC_Contact_Information~1.xlsx | XLSX spreadsheet | |
| casl-form~1.docx | DOCX document | |
| standard-contract-frm~15.doc | DOC document | |
| comm-termsconditions~13.doc | DOC document | |
| Certificate of NonCollusion~4.docx | DOCX document | |
| EFT_FORM~12.pdf | ||
| MHEC_Affidavits~1.docx | DOCX document | |
| newmass-w9~12.doc | DOC document | |
| prompt-pay-frm~8.doc | DOC document | |
| sdp-plan-form-1-commitment~23.docx | DOCX document |
Show all 15
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
[Please print on agency/company letterhead and provide to the Vendor for inclusion in their ITT46 proposal]
Individual’s Name and Agency/Company Name hereby provides this reference for (Bidder Name and address) to be used in evaluation for inclusion on Commonwealth of Massachusetts statewide contract ITT46 – Network Services.
1. Please describe a Network Service (voice, connectivity (includes data), wireless or managed services) the Bidder provided to your agency/company. Include in your description whether the service replaced a service provided by another vendor.
500 character limit
2. If the service replaced a service provided by another vendor, please describe whether the transition was accomplished smoothly, whether there was effective communication among the two vendors and the customer, what, if any, difficulties occurred and how they were resolved (1,000 character limit).
3. Start Date: End Date:
Approximate dollar value of the service from Start Date to End Date, including activation and provisioning, if any:
4. Was the service activated:
|_| On schedule as originally quoted |_| On schedule as revised per mutual agreement (change order).
| Please enter the number of change orders. |
| Please describe conditions surrounding change order(s). (500 character limit) |
|_| Ahead of schedule |_| Late. Please describe circumstances: (500 character limit) |_| at the original price quoted |_| below the original price quoted |_| more than the original price quoted
5. Vendor was responsive to our agency’s/company’s needs.
|_| Strongly Disagree |_| Disagree |_| Agree |_| Strongly agree
6. Vendor was effective at resolving problems.
|_| Strongly Disagree |_| Disagree |_| Agree |_| Strongly agree
7. Vendor’s invoices were accurate.
|_| Strongly Disagree |_| Disagree |_| Agree |_| Strongly agree
8. Vendor’s invoices were easy to understand.
|_| Strongly Disagree |_| Disagree |_| Agree |_| Strongly agree
9. Billing disputes (if any) were resolved quickly and effectively.
If there were no billing disputes, proceed to question 9.
|_| Strongly Disagree |_| Disagree |_| Agree |_| Strongly agree
10. I would recommend this vendor to other companies/agencies.
|_| Strongly Disagree |_| Disagree |_| Agree |_| Strongly agree
11. Overall this Company’s performance was:
|_| Excellent |_| Good |_| Fair |_| Poor
Additional comments (Please use this space to comment if you believe that information provided above requires further clarification.)
Sincerely, (Handwritten Signature)
Printed Name:
Title: Date:
Telephone number: eMail:
File details come from the government source that posted it. Updated .