Rapid_Rehousing_Services_(Addendum_#4_Revision).pdf

COUNTY OF ORANGE

COUNTY EXECUTIVE OFFICE - OFFICE OF CARE COORDINATION

REQUEST FOR PROPOSAL (RFP)

FOR

RAPID REHOUSING SERVICES

RFP NO. RFP-017-3080101-EA

RESPONSES MUST BE SUBMITTED ELECTRONICALLY TO:

https://secure.procurenow.com/portal/ocgov https://secure.procurenow.com/portal/%7bproject.government.code%7d

County of Orange RFP

County Executive Office - Office of Care Coordination - Rapid Rehousing Services, RFP-017-3080101-EA

County of Orange

County Executive Office - Office of Care Coordination

Procurement and Contract Services

400 W. Civic Center Drive

Santa Ana, CA

92701

SCHEDULE OF ACTIVITIES

Release of RFP Solicitation September 4, 2026

Question Submission Deadline September 18, 2026, 5:00pm

RFP Submittal Closing October 5, 2026, 2:00pm

PROPOSALS MUST BE RECEIVED ON

OR BEFORE

Monday, October 5, 2026

2:00 pm

SECTIONS

SECTION 1. INTRODUCTION AND INSTRUCTIONS TO RESPONDENTS

SECTION 2. PROPOSAL SCORING FORMAT

SECTION 3. SCOPE OF WORK

SECTION 4. PROPOSAL RESPONSE REQUIREMENTS

SECTION 5. ORGANIZATION RESPONSES

SECTION 6. PROTEST PROCEDURES

Attachments:

A - Homeless Service System Pillars Attestation

B - Standards of Care

C - Budget_Forms_6 month

D - Budget_Forms_12 month

E - Model_Contract

SECTION 1. INTRODUCTION AND INSTRUCTIONS TO RESPONDENTS

1.1 INTRODUCTION

The County of Orange (County) intends that the successful Respondent(s) shall provide Rapid Rehousing Services proposed in accordance with contract requirements set forth in the solicitation and Model Contract, including Attachments.

1.2 PURPOSE AND GOAL

The County hereby invites Respondents to submit Proposal(s) in response to this Request for Proposal (RFP) for

Rapid Rehousing Services (Program). This RFP is separated into three program components that Proposers may apply for. The three Program components include:

Program A: Rapid Rehousing Services for Individuals Program B: Rapid Rehousing Services for Families Program C: Rapid Rehousing Services for Transitional Aged Youth

The primary goal of this Program is to provide access to temporary rental assistance combined with supportive and stabilizing services to rapidly rehouse participants experiencing homelessness in Orange County. The

Program will provide trauma-informed and evidence-based case management services that support exits from homelessness to stable permanent housing.

This RFP is an opportunity to allow Respondents to present proposal (s) that will assist the County in providing

Rapid Rehousing Services as described in this solicitation, by partnering with the County in the form of an actual cost contract. Respondents may submit a proposal for a Program or may submit multiple proposals if applying for multiple Programs.

Respondents must meet the minimum qualifications and requirements as set forth within the RFP and be capable of providing services identified in the Scope of Work herein. Respondent(s) is/are expected to provide all the services as detailed per program component that fulfill or exceed the requirements and conditions set forth in this RFP.

The County plans to contract with qualified Respondent(s) to provide the services described in this RFP and reserves the right to make multiple awards to Respondents for services requested in the solicitation. At the discretion of County, the initial term of the contract(s) resulting from this solicitation may be renewed for an additional term or terms. Any renewal is contingent upon available funding, contractor performance, need for services and County policies.

Successful Respondents are expected to accept the terms and conditions of the RFP for Rapid Rehousing

Services, Attachment B - Model Contract, which contains the contracting requirements between the County and the Respondent regarding the provision of services solicited under this RFP. The selected Respondent(s) proposal(s) will be retained and incorporated into the Contract by reference and made part thereof, except for assurances and promises that are unlawful.

Contract(s) resulting from this solicitation shall be a cooperative Contract and may be utilized by all County departments.

The provisions and pricing of any Contract resulting from this solicitation may be extended to other governmental entities. Governmental entities wishing to use this Contract will be responsible for issuing their own purchase documents, providing for their own acceptance and making any subsequent payments. The awarded Contractor(s) shall be required to include in any subordinate Contract entered into with another governmental entities pursuant to this/these Contract(s), a Contract clause that will hold harmless the County from all claims, demands, actions or cause of actions of every kind resulting directly or indirectly, arising out https://procurement.opengov.com/portal/ocgov/projects/297913 https://procurement.opengov.com/portal/ocgov/projects/297940 https://procurement.opengov.com/portal/ocgov/projects/297945 of, or in any way connected with, the use of this Contract. Failure to do so will be considered a material break of this/these Contract(s) and grounds for immediate Contract termination. Governmental entities are responsible for obtaining all certifications of insurance, endorsements and bonds required. The Parties agree that any other governmental entity utilizing this/these Contract(s) shall not be deemed to be an agency or employee of County for any purpose whatsoever. The awarded Contractor(s) is responsible for providing each governmental entity a copy of this/these Contract(s) upon request. The County makes no guarantee of usage by other users of this/these

Contract(s).

The awarded Contractor(s) shall be required to maintain a list of the County departments and governmental entities using this/these Contract(s). The list shall report dollar volumes spent annually and shall be provided on an annual basis to the County, at the County’s request.

Subordinate Contracts must be executed prior to the expiration or earlier termination of this Contract and may survive the expiration of this Contract up to a maximum of one (1) year; however, in no case shall a subordinate

Contract exceed five (5) years in duration.

The funding available for Rapid Rehousing Services is $3,301,889 for an 18-month contract term for all Program

Components – Program A: Rapid Rehousing Services for Individuals, Program B: Rapid Rehousing Services for Families, and Program C: Rapid Rehousing Services for Transitional Age Youth. The funding source for these services is Homeless Housing, Assistance and Prevention (HHAP) Program funding allocated to the

Orange County Continuum of Care (CoC), HHAP Program funding allocated to the County and Emergency

Solutions Grant (ESG) funding. The RFP includes the availability of HHAP Program Youth Set-Aside funding to support programs providing youth-specific services.

Any Contract(s) resulting from this solicitation is/are contingent upon sufficient funds being made available by the County government for the term of the Contract(s). The County plans to issue an initial Contract for an 18-month term for service-based contracts, with the option to renew for three (3) additional years, upon Board of

Supervisors' approval.

1.3 COUNTY HOLIDAYS DURING SOLICITATION PERIOD

During this solicitation period, the County Executive Office - Office of Care Coordination will be closed on the following County holidays - https://hrs.oc.gov/employee-relations/employee-resources

1.4 INSTRUCTIONS TO RESPONDENTS AND PROCEDURES FOR SUBMITTAL

A. Respondent(s) must submit a response to the Parent Project, which collects organization level information AND separate proposals for each Program (Associated Projects) they are proposing for. Links to each program are listed below.

Program A: Rapid Rehousing Services for Individuals Program B: Rapid Rehousing Services for Families Program C: Rapid Rehousing Services for Transitional Aged Youth

B. Submittal requirements:

1. Submittals must be uploaded to the OpenGov website by the submittal due date and time.

2. Do not submit Program A, B and/or C proposal responses to the parent project. Please use the corresponding links to submit an individual proposal for each Program that Respondent intends to submit a proposal for.

https://hrs.oc.gov/employee-relations/employee-resources https://procurement.opengov.com/portal/ocgov/projects/297913 https://procurement.opengov.com/portal/ocgov/projects/297940 https://procurement.opengov.com/portal/ocgov/projects/297945

3. Whether the Respondent is submitting a proposal for one or multiple Programs, the Respondent must submit their "Background, Qualifications, & Experience" response, in accordance with section

4.1, in the Parent Project.

4. Budget/Staffing Forms and Program specific proposal responses must be submitted to the

Associated Projects.

5. Failing to adhere to these submittal requirements will result in submittals being non-responsive.

Procedures for Submittal

A. The County is accepting electronic bid submissions only. Bidders shall create a FREE account with

OpenGov Procurement by signing up at https://procurement.opengov.com/signup. Once you have completed account registration, browse back to this page, click on " Submit Response" and follow the instructions to submit the electronic bid.

B. Proposals are to be uploaded via the County's eProcurement Portal at https://procurement.opengov.com/portal/ocgov. Note: Electronic Bids cannot be viewed by the

County until after the solicitation deadline. For assistance on uploading proposals via County’s eProcurement Portal or if you encounter any problems with your registration, system, bid submission, or other system issues, please contact OpenGov's support staff via the live chat option via email at procurement-support@opengov.com or https://help.procurement.opengov.com/en/.

C. Examine the RFP attachments and the subpopulation for the proposed work carefully before submitting a proposal(s) for the work contemplated. Investigate the conditions to be encountered, as to the character, quality and quantities of work to be performed and materials to be furnished and as to the requirements of all Contract Documents. The County has attempted to provide all information available.

It is the responsibility of each Respondent to review, evaluate, and, where necessary, request any clarification prior to submission of a proposal. If any person contemplating submitting a response to this

RFP is in doubt as to the true meaning of any part of the solicitation documents attached hereto or finds discrepancies in or omissions from the specifications, they may submit a written request for clarification/interpretation to the County Deputy Purchasing Agent (DPA) via the County’s eProcurement Portal under the bid page for this solicitation. If clarification or interpretation of this solicitation is considered necessary by County, an addendum shall be issued, and the information will be posted via the County’s eProcurement Portal. Any interpretation of, or correction to, this solicitation shall be issued by the DPA. It is the responsibility of each Respondent to periodically check the County’s eProcurement Portal to ensure that they have received and reviewed any and all addenda to this solicitation. The County will not be responsible for any other explanations, corrections to, or interpretations of the documents, including any oral information. If an addendum is issued, Respondents must acknowledge the addendum via the County’s eProcurement Portal. All questions or requests for interpretations must be received within this solicitation by Friday, September 18, 2026, 5:00pm. The

DPA will provide all official communication concerning this solicitation. Any County response relevant to this solicitation other than through or approved by the DPA is unauthorized and will be considered invalid.

D. Proposals must be valid for a period of at least three hundred sixty-five (365) calendar days from the closing date and time of receipt. No proposal may be withdrawn after the submission date.

E. All pages must be numbered and identified sequentially by section. Proposals must be tabbed and indexed in accordance with the information requested in the proposal Response Requirements Section.

It is imperative that all Respondents comply, exactly and completely, with the instructions set forth herein. All responses to this solicitation shall be typewritten or word-processed (except where otherwise provided or noted), concise, straightforward and must fully address each requirement and question.

https://procurement.opengov.com/signup https://procurement.opengov.com/portal/ocgov https://procurement.opengov.com/portal/ocgov mailto:procurement-support@opengov.com mailto:procurement-support@opengov.com https://help.procurement.opengov.com/en/

Although not as a substitute for a complete written response, additional material, such as technical documents, may be referenced in any response if the material is included in the same section as additional information.

F. Proposals are not to be marked as confidential or proprietary. The County may refuse to consider any proposal so marked. All proposals and supporting documents will be subject to the provisions of the California Public Records Act (California Code Government Code 7920.000 et seq.) (PRA) and will be disclosed or withheld in accordance therewith. The County shall not be liable in any way for disclosure of any such records. Additionally, all proposals shall become the property of the County. The

County reserves the right to make use of any information or ideas in the proposals submitted.

Respondents should not request that certain information be treated as exempt, and statements in the proposals should not be marked as confidential or proprietary. In the event that any information is marked as confidential or proprietary, as it may be absolutely necessary, Respondents have the sole responsibility of obtaining any applicable injunctive reliefs to prevent the disclosure of such confidential proprietary information in connection with any request made to County pursuant to PRA or a subpoena for disclosure of such information.

G. Each Respondent shall exercise reasonable care and diligence to avoid submitting a proposal that could result in a conflict of interest if Respondent were to be selected. This obligation shall apply to the

Respondent, the Respondent’s employees, agents and relatives, sub-contractors and third parties associated with accomplishing work and services in proposal. In the event Respondent has done work for the County on this/these Project(s) in the past or has reason to believe that a conflict of interest may exist for Respondent in regard to this Project, Respondent should consult with its legal counsel prior to responding to this solicitation. Any Respondent who is found to have an actual conflict of interest may have its proposal(s) rejected on that ground. Respondent, its employees and/or consultants may be subject to the provisions of the California Political Reform Act of 1974 (the “Act”), which (1) requires such persons to disclose any financial interest that may be materially affected by services provided under this/these Contract(s), (2) prohibits such persons from making, or participating in making, decisions that could reasonably affect such interest; and (3) may require the filing a Statement of Economic Interest

(Form 700). If subject to the Act, Respondent shall conform to all requirements of the Act. Failure to do so shall constitute a material breach and is grounds for immediate termination of the Contract by

County. Respondent shall indemnify and hold harmless County for any and all claims for damages resulting from Respondent’s violation of this Section.

H. By submitting a proposal, the Respondent represents that it thoroughly examined the County’s requirements, is familiar with the services required under this solicitation and is qualified and capable of providing the services to achieve the County’s objectives.

I. Each Respondent must submit its proposal in strict accordance with all requirements of this solicitation and compliance must be stated in the proposal. Deviations, clarifications and/or exceptions must be clearly identified and listed separately as alternative items on additional information section for the County’s consideration as specified in the Proposal Response Requirements Section, “Statement of Compliance.” Note: Allow sufficient time to upload all required files. The County’s eProcurement Portal will not allow any uploads after the due date and time specified herein, e.g., if Part

1 and 2 uploaded successfully at 1:58:38 P.M. and Part 3 is in progress of being uploaded at 2:00:01

P.M., Part 3 will not upload successfully.

J. County reserves the right to request proposal revisions and hold discussions and negotiations with any

Respondent as necessary to serve the best interests of the County. Any proposal may be rejected if it is conditional, incomplete or deviates from specifications in this solicitation. The County reserves the right to waive, at its discretion, any procedural irregularity, immaterial defects or other improprieties which the County deems reasonably correctable or otherwise not warranting rejection of the proposal(s). Any waiver will not excuse a proponent from full compliance.

K. Pre-contractual expenses are not to be included in the Cost Proposal. Pre-contractual expenses are defined as including, but not limited to, expenses incurred by the Respondent in: (1) preparing its proposal in response to this solicitation; (2) submitting that proposal to the County; (3) negotiating with the County any matter related to the Respondent’s proposal(s); and (4) any other expenses incurred by the Respondent prior to the date of award and execution, if any, of the Contract.

L. Any proposal may be construed as non-responsive and ineligible for consideration if it does not comply with the requirements of the solicitation. Failure to comply with the technical features and acknowledgment of receipt of addenda are common causes for holding a proposal nonresponsive.

M. Where two or more Respondents desire to submit a single proposal in response to this solicitation, they must do so on a prime/subcontractor basis rather than as a joint venture. The County intends to contract with a single organization that may subcontract with multiple organizations but not with multiple organizations doing business as a joint venture.

N. County does not require and neither encourages nor discourages the use of lobbyists or other consultants for the purpose of securing business.

O. The County requires a valid D-U-N-S number prior to Contract Award. If needed, your organization may obtain one at no cost at www.dnb.com. If you are unable to provide/obtain a

D-U-N-S number, please indicate so in your proposal/bid submission response.

P. The County requires a valid UEI number prior to Contract Award. Your organization must obtain one at no cost at www.usfcr.com. If you are unable to provide/obtain a UEI number, please indicate so in your proposal submission response.

Q. County reserves the right to:

1. Negotiate the final Contract(s) with any Respondent(s);

2. Withdraw this solicitation in whole or part at any time without prior notice (the County makes no representations that any Contract will be awarded to any Respondent responding to this solicitation);

3. Award its total requirements to one Respondent or to apportion those requirements among two or more Respondents;

4. Reject any proposal if it is conditional, incomplete or deviates significantly from the services requested in this solicitation; and/or

5. Request Best and Final Offer from any Respondent determined to be within the competitive range. Unless requested by the County, late Best and Final Offers will not be accepted by the

County for any reason. In addition, negotiations may or may not be conducted with Respondents.

Therefore, proposals submitted shall contain the Respondent’s most favorable terms and conditions, since the selection and award may be made without discussion with any Respondent.

R. Effective from the issuance date of this solicitation until a Contract is awarded or the solicitation is withdrawn, all individuals or entities responding—including their employees, agents, representatives, proposed partners, subcontractors, members, lobbyists, or attorneys (collectively "Respondents")—are prohibited from engaging in any direct or indirect communication with County personnel involved in the selection process, except with the designated DPA. Respondents may continue conducting business with the County on matters unrelated to this solicitation and may communicate with County staff, provided the solicitation is not discussed. Any attempt to engage in discussion regarding this solicitation http://www.dnb.com/ http://www.usfcr.com/ with anyone other than the designated DPA will be presumed to create an unfair competitive advantage and may result in disqualification.

S. After the closing date and time for receipt of proposals, evaluation and if requested by the County, interviews will commence. Respondents who submit proposals most responsive to the County’s requirements may be asked to participate in a County interview of their proposal to County staff. The

County makes no guarantee as to the number of Respondents selected for interviews. Selected

Respondents should be prepared to attend the interview within five (5) business days after notification and be prepared to discuss all aspects of its proposal in detail, including technical questions regarding the proposal. Respondents shall not be allowed to alter or amend its proposal through the use of the interview process.

1.5 MINIMUM QUALIFICATIONS

A. Must have the ability to do business in Orange County, California;

B. Complete all required Organization Response questions of the solicitation;

C. Provide all required information, complete all required Exhibits and pass all IT security requirements.

D. Have minimum five (5) years of consecutive, recent experience developing, implementing and supporting a Homeless Response System.

E. Organization to have similar size project for at least one (1) public agency.

In order to be eligible to enter into a contract with County, an individual or entity must not be listed on the current Cumulative Sanction List of the Office of the Inspector General (U.S. Department of Health and Human Services) or the General Services Administration’s list of parties excluded from federal programs, or the California Medi-Cal Suspended and Ineligible Provider List. Accordingly, County will not review any proposal submitted by an individual or entity found to be on any of these lists and the proposal will automatically be rejected. County will notify Respondent of this determination in writing. County plans to use the following databases to identify individuals and entities that are not eligible to contract with County:

A. https://exclusions.oig.hhs.gov/

B. https://sam.gov/search/

C. Medi-Cal Suspension Search Database

D. Social Security Administration’s Death Master File

All requirements as listed in section 1.5 Minimum Qualifications

It is the sole responsibility of all Respondents to verify that they are not on any of these lists prior to preparing, and submitting, a proposal in response to this RFP. Correction of any errors found on any of the lists, above, is the sole responsibility of Respondent and must be made prior to submission of the proposal(s).

In addition, in order to be eligible to enter into a contract with County, an individual or entity must not have any pending charge(s) or conviction(s) for violation of criminal law(s) and/or any sanction(s) or disciplinary action(s) imposed or taken against them by any federal or state law enforcement, regulatory or licensing agency or body, including exclusion from Medicare and Medicaid programs. Accordingly, all Respondents must self-disclose with explanation or deny the existence of this information pertaining to their principals, executives and managers directly involved with the performance of the services solicited herein.

Proposals deemed to meet all minimum qualifications/requirements will move to the evaluation process stage.

https://exclusions.oig.hhs.gov/ https://sam.gov/search/

1.6 EVALUATION PROCESS

Responses deemed to meet all minimum solicitation requirements will be scored based on the established evaluation criteria, and will be assigned points that measure the responsiveness to each identified criterion. The total number of points earned will be tallied for each response, based upon the Respondent(s) submitted written materials.

Responses shall be evaluated by an Evaluation Panel of knowledge experts on the basis of the responsiveness to the requirements in this RFP. The County may request clarifications, or otherwise verify the contents of the response, including information about the Respondent, Contractors and sub-contractors.

The scoring is based on evaluation of the response as measured against the Scoring Criteria, which includes

County of Orange Procurement Preference Policy, in accordance with Sections 1.8-103 and 4.3-112 of the 2026

County Contract Policy Manual (CPM). A copy of the 2026 CPM can be found at https://cpo.oc.gov/cpm.

Responses will be evaluated from the most advantageous to the least advantageous to the County.

1.7 SELECTION/AWARD PROCEDURES

Upon the completion of the evaluation process, the Evaluation Panel will make a recommendation for an award to the County’s DPA. Final award determination shall be subject to reference checks and past performance.

The Model Contract contained herein this RFP is the Contract proposed for execution. It may be modified to incorporate negotiated items and other pertinent terms and conditions set forth in this

RFP, including special conditions and requirements and those added by addendum, necessary attachments and/or exhibits and to reflect Respondent’s response and qualifications. Any additional exceptions to the terms and conditions made by any Respondent after submission of its response may result in its elimination from further consideration.

Exceptions to the terms and conditions of the Model Contract or the statements regarding

Respondent’s inability to comply with any of the provisions thereof are to be declared in the

Parent Project response to the RFP in Organization RESPONSES - Statement of

Compliance.

Negotiations may or may not be conducted with the finalist(s); therefore, the response submitted should contain Respondent(s) most favorable terms and conditions, since the selection and award may be made without further discussion or need for clarification. Any additional exceptions to the terms and conditions made by any Respondent(s) after submission of its response may result in elimination from further consideration.

The County will enter into negotiations with the selected Respondent(s) and award contract(s) upon completion of negotiation of fees and contract terms. The award may be subject to approval(s) by the County Board of Supervisors.

If a satisfactory Contract cannot be negotiated in a timely manner, County, in its sole discretion, may terminate negotiations with the selected Respondent and begin negotiations with the next

Respondent.

https://cpo.oc.gov/cpm

1.8 RIGHTS RESERVED TO COUNTY

The County reserves the right to:

A. Make use of any information or ideas in the responses submitted.

B. Request response revisions and hold discussions and negotiations with any Respondent as necessary to serve the best interests of the County.

C. Seek publicly available information about the Respondents.

D. Conduct, or not to conduct, oral interviews and/or presentations with the highest-ranked

Respondent(s) and additional Respondents.

E. Waive, at its discretion, any procedural, non-material defects, irregularity or informality, which County deems correctable or otherwise not warranting rejection of the response that do not result in any unfair competitive advantage. Any waiver will not excuse a proponent from full compliance.

F. Verify and validate any information prior to Contract Award and during the entire term of the Contract.

G. Negotiate the final Contract with any Respondent(s), including pricing/fee schedule, as necessary to serve the best interests of the County;

H. Withdraw or cancel in part or in its entirety this solicitation at any time without prior notice and furthermore makes no representations that any Contract will be awarded to any Respondent responding to this solicitation;

I. Award its total requirements to one Respondent or to apportion those requirements among two or more Respondents as the County may deem to be in its best interests;

J. Reject any response if it is conditional, incomplete or deviates significantly from the services requested in this solicitation; and/or

K. Request Best and Final Offer from any Respondent determined to be within the competitive range. Unless requested by the County, late Best and Final Offers will not be accepted by the County for any reason. In addition, negotiations may or may not be conducted with Respondents.

L. Make multiple awards to Respondent(s) for services requested in this solicitation, at its sole discretion, to serve the best interests of the County.

M. Defer award of this Contract for a period of 180 days after the solicitation opening.

During this period, Respondent shall guarantee the prices and terms quoted in their responses. The County and the responsive, responsible Respondent may mutually agree in writing to extend this deferral period.

Therefore, responses submitted shall contain the Respondent’s most favorable terms and conditions, since the selection and award may be made without discussion with any Respondent.

1.9 TITLE VI SOLICITATION NOTICE

The County of Orange, in accordance with the provisions of the Title VI of the Civil Rights Act of 1964 (78

Stat. 252, 42 USC §§ 2000d to 2000d-4) and the Regulations, hereby notifies all Respondents that it will affirmatively ensure that any contract entered into pursuant to this advertisement, will be afforded full and fair opportunity to submit response to this solicitation and will not be discriminated against on the grounds of race, color or national origin in consideration for an award.

1.10 DEPARTMENT OF THE TREASURY, INTERNAL REVENUE SERVICE FORM

W-9/W-8 REQUIREMENTS

Effective June 3, 2006, all Contractors, entering into a Contract with County, who are not already established in Countywide Enterprise Resource Planning (ERP) System as an Auditor-Controller vendor, will be required to submit to County a federal Form W-9, or form W-8 for foreign vendors. County will inform Contractor, at the time of award, if the Form W-9 or W-8 will be required.

In order to comply with this County requirement, within ten (10) days of notification of selection of award of Contract but prior to official award of Contract, the selected Contractor agrees to furnish to Contract administrator, or th DPA the required W-9 or W-8.

1.11 LEVINE ACT REQUIREMENT

Effective January 1, 2023, all contractors entering into a contract with the County, will be required to submit the

Campaign Contribution Disclosure Form for any contributions made on or after January 1, 2023. In order to comply with this requirement, Respondent agrees to furnish the required Campaign Contribution Disclosure

Information form as a required submittal with its response. Failure to include the form as required will render the response nonresponsive.

SECTION 2. PROPOSAL SCORING FORMAT

Phase 1 - Written Response Scoring: 700 points maximum

Phase 2 - Interview Scoring: 200 points maximum

Phase 3 - Cost Proposal: 100 points maximum

2.1 WRITTEN PROPOSAL

No. Evaluation Criteria Scoring Method Weight (Points)

1. Respondent's Background, Qualifications &

Experience Points Based 150

(21.4% of Total)

2. Program Design Points Based 200 (28.6% of Total)

3. Performance Objectives Points Based 100 (14.3% of Total)

4. Staffing Points Based 100 (14.3% of Total)

5. Facility Points Based 125 (17.9% of Total)

6. Compliance with the County Model

Contract

*Note: Respondents submitting exceptions to the County Model Contract of this RFP, will receive a score of “0” for this criterion.

Points Based 25 (3.6% of Total)

2.2 INTERVIEW

No. Evaluation Criteria Scoring Method Weight (Points)

1. Interview Scoring Format: 200 points maximum:

NOTE: If interview/presentations are not conducted, the Written Response shall account for 900 total points of the scoring.

Points Based 200 (100% of Total)

2.3 COST PROPOSAL

No. Evaluation Criteria Scoring Method Weight (Points)

1. Cost Proposal

The Response with the lowest cost receives the maximum points allowed for this criterion. All other proposals receive a percentage of the points available based on their cost relationship to the lowest-priced Response.

Should any Preference Policies apply, the

Preference Policy Applicable to Cost Proposal criteria will be scored.

Points Based 100 (100% of Total)

SECTION 3. SCOPE OF WORK

3.1 TARGET POPULATION

Program A: Individuals experiencing homelessness as defined by adult (aged 18 years or older) only households, with a priority for serving older adults age 62 and older.

Program B: Families experiencing homelessness as defined by households with at least one adult

(age 18 years or older) and either, at least one minor child (aged 0 to 17), or have one pregnant woman, or is an adult only household in the process of reunification with at least one minor aged child.

Program C: Transitional Age Youth (TAY) as defined by households with a head of households who is age 18-24. This may include Adult Only Households and Families, so long as the head of household is TAY and there are no other adults in the household older than 24 years of age.

Each component of the Rapid Rehousing Services Program will serve people who meet the

Homeless Emergency Assistance and Rapid Rehousing Transition to Housing (HEARTH) Act of

2009 definition of homelessness and categories as defined in 24 CFR Parts 91, 582 and 583:

Category 1: Literally Homeless: Individual or family who lacks a fixed, regular, and adequate nighttime residence meaning:

1. An individual or family with a primary night-time residence that is a public or private place not designated for or ordinarily used as a regular sleeping accommodation for human beings; or

2. An individual or family living in a publicly or privately operated shelter designed to provide temporary living arrangements (including congregate shelters, transitional housing and hotels or motels paid for by charitable organizations or by federal, state and local government programs); or

3. An individual who is exiting an institution where she or he has resided for 90 days or less and who resided in an emergency shelter or place not meant for human habitation immediately before entering that institution.

Category 2: Imminent Risk of Homelessness: Individual or family who will imminently lose their primary nighttime residence, provided that:

1. The primary night-time residence will be lost within 14 days of the date of application for homeless assistance;

2. No subsequent residence has been identified; and

3. The individual or family lacks the resources or support networks needed to obtain other permanent housing.

Category 3: Homeless Under Other Federal Statutes: Unaccompanied youth under 25 years of age, or families with Category 3 children and youth, who do not otherwise qualify as homeless under this definition, but who:

1. Are defined as homeless under the other listed federal statutes, such as 387 of the

Runaway and Homeless Youth Act (42 U.S.C. 5732a), section 637 of the Head Start Act

(42 U.S.C. 9832), section 41403 of the Violence Against Women Act of 1994 (42 U.S.C.

14043e-2), section 330(h) of the Public Health Service Act (42 U.S.C. 254b(h)), section 3 of the Food and Nutrition Act of 2008 (7 U.S.C. 2012), section 17(b) of the Child

Nutrition Act of 1966 (42 U.S.C. 1786(b)) or section 725 of the McKinney-Vento

Homeless Assistance Act (42 U.S.C. 11434a);

2. Have not had a lease, or ownership interest in permanent housing during the 60 days prior to the homeless assistance application;

3. Have experienced persistent instability as measured by two moves or more during in the preceding 60 days; and

4. Can be expected to continue in such status for an extended period of time because of chronic disabilities, chronic physical health or mental health conditions, substance addiction, histories of domestic violence or childhood abuse (including neglect), the presence of a child or youth with a disability, or two or more barriers to employment, which include the lack of a high school degree or General Education Development

(GED), illiteracy, low English proficiency, a history of incarceration or detention for criminal activity, and a history of unstable employment.

Category 4: Fleeing/Attempting to Flee Domestic Violence: Any individual or family who:

1. Is fleeing, or attempting to flee, domestic violence, dating violence, sexual assault, stalking or other dangerous or life-threatening conditions that relate to violence against the individual or family member, including a child, that has either taken place within the individual’s or family’s primary nighttime residents or has made the individual or family afraid to return to their primary nighttime residents;

2. Has no other residence; and

3. Lacks the resources or support networks (e.g., family, friends, faith-based or other social networks) to obtain other permanent housing.

In the Orange County Continuum of Care, shelter and housing programs and supportive services, are often targeted by household type and subpopulation. The following are some additional definitions as they relate to this RFP:

1. Survivors of Domestic Violence (Survivor) refers to both individuals and families who meet the Category 4 of homelessness.

3.2 SERVICES TO BE PROVIDED

Rapid Rehousing Services will provide a minimum of six months to a maximum of 24 months of rental assistance and case management support individuals, families or TAY experiencing homelessness with securing and transitioning into permanent housing and sustaining that housing.

The Program will assist participants experiencing homelessness in accessing the most appropriate services and resources across the System of Care, including behavioral health, healthcare, benefits and mainstream services, housing, navigating application and enrollment processes and providing advocacy and support as necessary. Rapid Rehousing Services are made available through the

Coordinated Entry System (CES), which prioritizes housing resources for those with the highest vulnerabilities and length of homelessness. Rapid Rehousing Services will work with CES Access

Points, street outreach teams and emergency shelter programs, to support participants in identifying appropriate housing options through housing navigation services and financial assistance support.

The Program will follow Housing First principles and incorporate evidenced-based approaches such as Motivational Interviewing, Progressive Engagement, trauma-informed care, harm reduction and risk management, to address barriers to housing and economic stability. The

Program is to be implemented in a manner that increases equitable service access across Orange

County and in support of cultural competency.

Below are the general requirements and program elements for the Rapid Rehousing Services programs:

A. Intake and Assessment: Programs must work with CES and homeless service providers to engage and enroll persons who would benefit from a rapid rehousing intervention to overcome their homelessness. It is expected that Program(s) will enroll participants quickly and do not wait for participants to locate housing or be fully engaged prior to program enrollment.

1. Program should provide ample time to engage participants and repeatedly engage with participants who are hesitant or unsure of engaging in homeless services.

Program should also ensure that service engagement is voluntary, client-centered and trauma-informed.

2. Programs must conduct an assessment to determine the history of participation in other homeless service assistance programs and collection of needed demographic information from participants. Program must be able to assess and re-evaluate the participant’s service needs and make recommendations to appropriate and eligible housing and/or supportive services that best meet the participant’s needs.

3. Programs intake and assessment process should confirm program eligibility and maintain a record of appropriate documentation in support of the eligibility determination process.

B. Housing-Focused Case Management: Programs must provide services to participants that support with locating permanent housing options that meet the participant’s needs. The following case management activities must be made available to participants:

1. Program must create an Individualized Housing and Service Plan, in partnership with the participant, that considers and incorporates the goals of the participant and focuses on identifying and securing permanent housing as well as other life areas that will support and assist participants in successfully obtaining and maintaining housing.

The Individualized Housing and Service Plan should address specific needs and barriers to housing and track progress on established goals and milestones.

2. Identification of housing opportunities: The Program is expected to work with participants to understand their housing desires and needs and work with them to identify rental housing that would best meet their needs.

3. Ongoing housing stability case management services for participants that are permanently housed. It is preferred that case management is provided in the field and that programs conduct house visits where participants are living. Case management services are expected to be provided at a minimum of twice monthly or following a structured Critical Time Intervention model.

4. The program is expected to utilize the recommended case management ratio of one

(1) case manager to every twenty (20) participants or a case management ratio established in a proposed Critical Time Intervention program model. Case management must provide support to participants with creating a budget to understand what budgeting changes and resources are needed to create stability in housing.

5. Programs are required to have a network of resources for participant referrals and linkages through both formal and informal collaborations and partnerships.

Collaborations and partnerships are a critical and required component of the Program.

Proposers are encouraged to plan creatively to utilize existing community resources to provide program services. Proposers must be able to demonstrate partnerships with existing services, both internal to their own organization and within the broader community to best maximize the use of existing resources, avoid duplication of services, and expand options for those served. Networks must include the following resources:

a. Physical Health Care

b. Mental Health Care

c. Substance Use Treatment

d. Benefits Support

e. Employment Services

f. Legal Services

g. Credit Counseling

h. Education

i. Transportation

j. Essential services that address the needs of specialized populations, including but not limited to transitional aged youth, seniors, victims of domestic violence, dating violence, sexual assault, or stalking and veterans.

C. Housing Navigation Services to support participants in identifying available housing units and resources, completing needed forms and applications for housing, as well as providing support through in-person or teleconference meetings relating to housing search and placements. When housing is secured, the Program will assist the participant in understanding the lease, making moving arrangements and establishing utilities.

1. Identification of housing opportunities: The Program is expected to work with participants to understand their housing desires and needs and work with them to identify rental housing that would best meet their needs. Programs are expected to support housing opportunities that incorporate roommates and shared living spaces.

Programs must ensure that housing opportunities are habitable, meet the Fair Market

Rate (FMR) and rent reasonableness requirements.

2. Landlord/ Lease negotiations and review: Programs are expected to have staff that are available to engage with landlords and resolve any issues as they arise.

D. Case conference, coordinate and collaborate with the other components of the System of

Care, Orange County Continuum of Care and key stakeholders countywide to employ a multi-disciplinary approach to assisting the participant in accessing services and/or programs. This will support in coordinating and monitoring other needs and engagement processes for the participant as well as measuring progress on the Individualized Housing and Service Plan.

1. Services may first be provided to the participant while enrolled in another homeless service system program, including street outreach or emergency shelter. The participant may have several case managers at one point depending on the supportive services being accessed, as such the program is expected to work collaboratively with others for the benefit of the participants. The goal of the Program is to ensure care coordination, continuity of services to ensure permanent housing and ongoing housing stability. The Program is to case conference and collaborate with other case managers providing services to the participant.

E. Services will be recorded in the Homeless Management Information System (HMIS) in accordance with the adopted HMIS Policies and Procedures. This includes timely and appropriate data input in HMIS, including progress notes after each engagement and/or case management session with a participant.

F. Financial Assistance: The Programs must provide financial assistance that supports program participants in accessing and maintaining housing. Financial assistance is expected to be flexible and individualized to the needs of each participant. Financial assistance is expected to take a progressive assistance approach, meaning participants take on an increased portion of their rent over time. The following are eligible financial assistance services that Programs are able to provide to participants:

1. Security deposit

2. Rental assistance, up to twenty-four (24) months

3. Rental arrears, this should only be used if it will facilitate the participant securing permanent housing. A maximum of two (2) months of assistance is allowable. (Not meant to be used as homelessness prevention)

4. Utility deposit

5. Utility assistance, up to six (6) months of assistance per utility

6. Utility arrears, in situations where arrears are preventing the participant from establishing utilities within their housing. A maximum of three (3) months is allowable.

7. Move-in expenses, including application fees, broker fees and moving costs.

Depending on funding source essential furnishings may also be provided.

8. General housing assistance and employment assistance that support increasing income or stabilizing housing. Depending on the funding source this category may include document fees, expenses associated with gaining employment, limited automobile repair and transportation assistance.

G. Services should be available seven days a week and operate extended hours daily to accommodate participants’ needs.

3.3 PERFORMANCE OBJECTIVES

The following performance measures will be a requirement of this contract and will ensure a Rapid

Rehousing program that prioritizes participant housing goals and exits to stable permanent housing.

A. Individualized Housing and Service Plan: Of the participants enrolled in the program during the reporting period, 100% of participants will have an Individualized Housing and

Service Plan within 30 days of program enrollment.

B. Move into Rapid Rehousing unit: 50% of households enrolled will move into Rapid

Rehousing supported unit within 90 days of enrollment.

C. Exits to permanent housing: A minimum of 85% of all participants exit to permanent housing destination.

D. Services: A minimum of 50% of all participants will receive referrals to supportive services and resources that augment housing stability including but not limited to medical, behavioral health, benefits and/or employment services.

E. Income: At minimum, 40% of participants will increase their income while enrolled in the

Program.

3.4 STAFFING REQUIREMENTS

All personnel assigned to the performance of the services will be closely evaluated by County.

Staffing should reflect diverse populations served and demonstrate capacity to effectively implement the proposed project or program. Staffing should reflect diverse populations served, and at a minimum include English, Spanish and Vietnamese speaking personnel. Staff should demonstrate the ability to communicate effectively in both written and verbal formats, and the ability to problem solve effectively within the structure of the program, the contract and budgetary parameters, as appropriate to their respective job descriptions.

Selected Respondent(s) must provide effective administrative management of the budget, staffing, recording and reporting. Responsibilities include but are not limited to the following:

1. Designate the responsible position(s) in your organization for managing the funds allocated to this Program.

2. Maximize the use of the allocated funds.

3. Ensure timely and accurate reporting.

4. Maintain appropriate staffing levels.

5. Ensure staff possess the qualification and capacity to perform responsibilities tied to the staff’s position.

6. Effectively communicate and monitor the Program for its success;

7. . Maintain communication between the County key staff and Program Administrators.

8. Act quickly to identify and solve problems.

9. Work to create a case management staffing ratio of approximately one case management staff to twenty participants, 1:20.

Additionally, Program staff should meet the following general criteria:

1. Staff overseeing a direct service must have extensive…