Questions-answers.xls
XLS spreadsheet 38 KB Posted
- Attached to
- Electronic Mailing and Tracking Services
- Solicitation number
- 81DMV-S2762
- Issued by
- Nevada
About this file
This document is a Questions and Answers (Q&A) file related to a state and local contract opportunity for Electronic Mailing and Tracking Services issued by the State of Nevada Department of Administration Purchasing Division on behalf of the Nevada Department of Motor Vehicles (NV DMV). The selected vendor will be responsible for collecting data electronically, processing for address standardization and verification, printing, finishing, mail preparation, and transportation to the USPS for next business day delivery of Presort First Class, First Class, and Certified mail. The initial contract term is for four (4) years anticipated to begin on October 1, 2024, with an option to cancel within 30 days if deemed in the best interest of the State. Proposals are due by June 11, 2024 at 2:00 pm Pacific Time, and the evaluation process will take place from June 11-18, 2024, with vendor presentations (if applicable) scheduled for July 9-10, 2024.
The pricing terms outline the per-unit pricing for various categories of certified and first-class mailers, both domestic and international. The RFP does not mention any set-aside designations or restrictions on the types of organizations that can respond. There is also no information provided about any incumbent vendors or current contractors, or any existing infrastructure or technology that requires integration. The RFP does not specify an award value or budget range.
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Other files
| File | Type | Posted |
|---|---|---|
| RFP 81DMV-S2762 Cost Schedule.doc | DOC document | |
| RFP 81DMV-S2762.docx | DOCX document | |
| Reference Questionnaire 2023-04-13~3.docx | DOCX document | |
| Insurance Schedule - RFP~3.pdf | ||
| Terms and Conditions for Services 2023-04-13~2.pdf | ||
| Attachments for Signatures 2023-04-13~2.pdf | ||
| Quote Instructions.pdf | ||
| Proposed Staff Resume 2023-04-13.docx | DOCX document | |
| RFP 81DMV-S2762 IT Scope of Work.docx | DOCX document | |
| Standard Form Contract .pdf |
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Text version
Bid Q&A for Export Report
| Bid Q&A | ||||||
| QUESTION_NBR | CREATED_BY | QUESTION_SUBJECT | QUESTION_TEXT | Answers | ||
| 1 | SANDERSON@DATAMATX.COM | Envelopes | 1. | Under Scope of Work Section (page 12 within the RFP), would you be able to provide the current sample of the #9BRM envelope being included in these mailings (3.1.6)? | Yes, we can scan or we provide a live sample. | |
| 2 | SANDERSON@DATAMATX.COM | on line viewing | 2. | Under 3.1.13 and 3.1.14, can you please provide specifics regarding the on-line viewing retention requirements for the documents mailed to be accessible online through a secure portal or other? | ||
| a. | How many years are required? | |||||
| b. | Do you need to be able to view the physical representation of the mail piece and identify when it was mailed via first class or certified USPS processing? | Yes, we would like to view on line through a secure portal. a. minimum three (3) years, and for five (5) years, per our current contract. b. Yes, we need the ablity to view the physical represtentaiton of the mail peice, with the ability to print it and identify when it was mailed via first class or Certified and Return Receipt USPS. | ||||
| 3 | SANDERSON@DATAMATX.COM | portal | 3. | Under 4.3.1, would you validate that the selected provider must provide portal to review all documents prior to print/mail processing and provide NVDMV ability to view/approve or reject files during processing? | Yes, it would need to be on a secured portal or site, and yes, the department would like to be able view/approve and reject files on random sampling on changes or new letters prior to be printed. | |
| 4 | SANDERSON@DATAMATX.COM | letter templates | 4. | Under 1.1.2, can you please provide the number of letter templates that are used for dynamic bodies for the 3 currently active DMV programs? | ||
| a. | Would you please confirm that all files are transferred to the selected vendor separately by department? | NVLIVE 5 templates, Revenue 1 template, DLAT has approx 513 withdrawal codes that will use various messages requiring different templates depending on the law code. The files are transferred separatly by department. | ||||
| 5 | SANDERSON@DATAMATX.COM | future upgrades | 5. | Outside of the planned integration/upgrades for 2016 by NVDMV, are there any new or modified processing requirements from the current certified/first class mail and electronic services that are being provided currently under the existing contract being requested as part of this RFP? | No not at this time. The planned integrations and upgrades will be within the next four years. | |
| 6 | SANDERSON@DATAMATX.COM | integration requirements with salesforce | 6. | Can you provide any further integration requirements with future installation/implementation of SalesForce and Mulesoft to be implemented in the future by NVDMV? | Integration systems we are currently aware of are Mulesoft, AWS, and Salesforce. | |
| 7 | SANDERSON@DATAMATX.COM | future volume projections | 7. | Do you have any projection of volume increases or decreases (by percentage or mail volume) over the next 24-36 months for these services under this contract award? | We expect a possiblity of a decease by 1/4 of current quantinty for our NVLive Program. And a potentional increase in other areas due to new federal mandates being implented over the next 2 years and population growth, not able to provide a percentage at this time. | |
| 8 | SANDERSON@DATAMATX.COM | insurance requirement | 8. | Listed under insurance requirements is a Fidelity/Crime requirement. If we maintain an Umbrella policy much greater than the required coverage for this, will that be acceptable? | Yes. | |
| 9 | SANDERSON@DATAMATX.COM | certification requirements | 9. | Are there any additional or relevant required certifications that the selected vendor should/must have or maintain that will be considered in the RFP review process such as SOC1/SOC2 Type 2, HITRUST r2 or USPS Platinum certification? | Yes. In accordance with Nevada State Security Policy for Cloud Services (S.5.06.01 Cloud Services) S.5.06.01 Cloud Services (nv.gov), the Cloud Service Provider (CSP) “…shall demonstrate or show proof of comparable controls and processes needed to meet FedRAMP certified requirements or Center for Internet Security (CIS) controls identified as applicable to the service model in the current CIS Controls Cloud Companion Guide, as well as comply with applicable State and Federal security requirements for the information being collected, processed, transmitted, stored, destroyed, or interconnected.”For Cloud SP solutions, DMV requires 3rd party attestations that “demonstrate or show proof of comparable controls and processes needed to meet FedRAMP certified requirements”. This includes, FEDRAMP certified solutions, or SaaS solutions that operate on a FEDRAMP certified cloud. The Vendor will provide the DMV the CSP Cloud Customer Responsibility Matrix and CIS outlining which NIST 800-53 (Moderate or higher) controls the vendor meets and identify which security controls the DMV Inherits, Shares, and is responsible for. The vendor will additionally provide 3rd party SOC 2 attestations, along with 3rd party attestations resulting from solution penetration testing (if a HIGH CSP environment is utilized).Additionally, the solution being considered for the service may include the exchange of Confidential DMV information data. DMV will only consider solutions that process/store DMV data in US based data centers and will give preference to CSP solutions hosted in a GOV Cloud Service. The vendor will provide any 3rd party data assessment attestations (CJIS, PCI, HIPAA, IRS 1075, etc) as applicable to the solution. |
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