Questions_Answers.docx
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This document is a Questions and Answers file for solicitation W9124M25QA022 for Laundry and Dry-Cleaning Services at Fort Stewart, Georgia. The one-year contract requires a vendor to provide off-site laundry and dry-cleaning services, with weekly pickup and delivery of linens and uniforms. The base location is 697 E. Bultman Ave, Building 216, Fort Stewart, GA, with services to be performed at the vendor's own facilities. The previous contractor was Robertson & Penn (contract W9124M22D0001), with a prior award amount of $2,260,500.30.
Key contract details include a seven-day turnaround for all items, invoicing through Wide Area Workflow (WAWF) monthly with net 30 payment terms, and no minimum guaranteed quantities. The solicitation requires vendors to submit a signed SF 1449, unit and total pricing for line items, and project manager contact information. The wage determinations for the work are No. 2015-4485 for Fort Stewart and No. 2015-4491 for Hunter Army Airfield. The solicitation is issued by the Department of the Army Materiel Command Mission and Installation Contracting Command, with quotes due by 10:00 am on 25 September 2025.
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W9124M25QA022- Laundry and Dry-Cleaning Services Questions and Responses
1. Q: If there is an incumbent contractor currently performing these services, and if so, can you share the incumbent’s name and contract number?
A: There is a current contract in place. The previous contractor was Robertson & Penn. The contract number is W9124M22D0001. There is not an incumbent.
2. Q: The invoicing method (iRAPT/WAWF) and payment office that will be used.
A: the invoicing method will be Invoice 2n1 and the payment office is HQ0490. The information is annotated in clause 252.232-7006.
3. Q: Historical Volumes. Can the Government provide historical data (monthly averages or annual totals) for the past 12 months regarding: Pounds of linens processed (by category if available – sheets, pillowcases, blankets, mattress covers/pads, bedspreads, pillows, etc.); Number of items requiring dry cleaning (e.g., ceremonial uniforms, flags, bunting, draperies, funeral detail clothing, or other specialty items); and the frequency and volume of repairs performed (if tracked).
A: Utilize the estimates amounts listed on the chart in paragraph 2 of the PWS for volume of dry cleaning and laundry required for this requirement.
4. Q: Minimum Guaranteed Quantities. Will the contract include a minimum guarantee of pounds/items per year to ensure contractor scan price realistically? If so, what is the minimum ordering quantity for the base year and each option year?
A: This is award will not be an IDIQ. Therefore, there is no minimum guarantee.
5. Q: Payment/Invoicing Structure. Will the Government require invoicing strictly per pound for laundry and per piece for dry cleaning/repairs, or will a monthly flat rate/CLIN structure also be acceptable if mutually advantageous?
A: Invoices will be required to be submitted by the vendor every 30 day in WAWF.
6. Q: Government-Furnished Stock Levels. The PWS requires the contractor to maintain 50% stockage at the DX Point. Can the Government clarify: Current baseline inventory quantities by linen type? Whether the initial inventory will be government-furnished, or if the contractor must procure replacement stock to build the baseline?
A: This verbiage was removed from the PWS.
7. Q: Transition Period. Will the Government allow a transition/start-up period for inventory, staffing, and Quality Control Plan acceptance prior to the first pickup/delivery cycle?
A: There will be no transition period for this requirement. The vendor will be expected to start 30 September 2025.
8. Q: Repairs. For repairs beyond minor snags and tears (e.g., full zipper replacement or replacing unserviceable linens), will the Government provide additional compensation, or are all repairs expected to be absorbed into the unit prices?
A: All loss and damaged items will be handled in accordance to DFARS 252.237-7014, loss and damage (count of articles).
9. Q: Delivery Adjustments. The PWS specifies weekly pickup/delivery (Tuesday/Thursday). If holidays, base closures, or mission surges require schedule adjustments, will the Government provide advance notice and compensation for additional trips beyond the normal weekly requirement?
A: All deliveries and pickups will be handled in accordance to paragraph 2 of PWS.
10. Q: Historical usage data – an estimate of the typical weekly pickup volume and any seasonal fluctuations.
A: Utilize the estimates amounts listed on the chart in paragraph 2 of the PWS for volume of dry cleaning and laundry required for this requirement.
11. Q: Whether the stated Tuesday pickup and Thursday delivery schedule is the expected routine, with the five-business-day clause serving only as the contractual maximum.
A: All deliveries and pickups will be handled in accordance to paragraph 2 of PWS.
12. Q: Confirmation that the “Estimated Monthly Counts” represent approximate average monthly quantities for planning and pricing purposes.
A: Yes. Those are estimated amounts.
13. Q: The process and expected timeline for subcontractor employees to obtain Common Access Cards (CACs) or visitor passes, including any required background checks or training.
A: Please refer to paragraph 2.6.14 of the PWS.
14. Q: The section on labor-hour reporting references ECMRA (http://www.ecmra.mil), but this link appears inactive. Could you advise which current system or process should now be used to fulfill the annual labor-hour reporting requirement?
A: This is no longer a requirement for this requirement and has been removed from the PWS.
15. Q: Details on the planned transition process (for example, a joint inventory with the outgoing contractor) and whether a site visit will be scheduled prior to award.
A: There will not be a site visit. There is no contract in place currently. Therefore, no joint inventory will be conducted.
16. Q: For the pricing submission, the solicitation requests: a total price for CLIN 0001, and an individual item pricing breakdown for items listed in Paragraph 2.1 of the PWS. Could you confirm whether there are any templates or preferred formats for these pricing sections, or any additional guidance we should follow beyond what is in the solicitation?
A: There is not a particular format required. The vendor needs to provide a unit price and total price for the estimated items listed on the chart in paragraph 2. The line items on the solicitation will be modified to align with PWS.
17. Q: I have never done this before so I am unsure of the process. I would appreciate it if you could let me know if there is anything special I need to do. Also, where is the laundry done? Do we come pick it up? Do we do the laundry in a particular location? Are we supposed to bid based on the weight of the laundry that needs to be done?
A: The vendor is responsible for reviewing the requirements in PWS and then provide a quote for the work that needs to be performed. The laundry will be done at the vendor’s facilities. Pick-ups and delivery will be required. The vendor needs to provide a quote for the estimate amounts the Government provided.
18. Q: Confirm this is only for 1 year? There are no option years attached to this Solicitation?
A: Yes, this is a one-year contract
19. Q: Who was the incumbent? What was the award amount?
A: The previous contractor was Robertson & Penn. The contract number is W9124M22D0001. The award amount was $2,260,500.30. There is no incumbent.
20. Q: We like to submit our proposal in Volumes. Will this be acceptable?
A: This is price only. The Contractor needs to provide a signed SF 1449 and the SF 1499 Amendment. Provide unit and total price for all the CLINs on the 1449, the Name of the Program Manager
21. Q: Where is the exact place of performance?
A: Fort Stewart, Geargia
22. Q: Would there be onsite laundry and dry cleaning facilities?
A: The vendor will be required to have their own facilities to perform the work on this requirement.
23. Q: Would the vendor be able to provide the services off site?
A: Yes, the vendor can provide services off site. Vendors are required to have their own facilities.
24. Q: Approximately based on historical data how many items must be cleaned each week?
A: Utilize the estimates amounts listed on the chart in paragraph 2 of the PWS for volume of dry cleaning and laundry required for this requirement.
25. Q: How many days per week is required for pickup?
A: Reference paragraph 2, General Requirements of the PWS.
26. Q: How many employees need to be hired to manage this project?
A: The Government does not tell the vendors the number of employees to hire for this project. It is the vendors responsible to make that determination based on the PWS and solicitation requirements.
27. Q: Would the awardee be able to select their own subcontractor?
A: Yes, the awardee can select their own subcontractors. The Government does not tell vendors who to higher. It will be the responsibility of the Prime contractor to ensure the subcontractors are performing the work in the standard of the PWS. The Government will only discuss the requirement with the Prime.
28. Q: Would I be able to hire the current civilians working for the previous awardee?
A: The Government does not have any control on who the vendor chooses hire.
29. Q: What are the facility hours and days of the week the base is open?
A: The base is open 24/7. However, the work will not be performed on the base. The vendor must have their own facilities and equipment to do the work. The only requirement the vendor will have is coming on base is to pick up and deliver the laundry..
30. Q: Would this facility be closed on federal holidays?
A: Reference paragraph 2 and 2.7, Location and Hours of Work in the PWS.
31. Q: Would this facility have sewing machines?
A: No, vendor is required to have their own equipment.
32. Q: Would tailoring and alterations services be required?
A: No
33. Q: What is the phase in period? How many days or weeks are allowed?
A: There will not be a phase in period
34. Q: Would all dry cleaning and laundering be required for packaging?
A: The contractor shall return all laundered and dry-cleaned items in accordance with prevailing industry standards, ensuring items are clean, undamaged, properly folded or hung, and packaged appropriately for delivery.
35. Q: What was the previous contract awarded?
A: W9124M22D0001
36. Q: What is the entire cost to provide services for this job?
A: The Government does not provide cost to the vendors. It is the vendor’s responsibility to provide a cost based on the requirement.
37. Q: How soon does the government pay the contractor?
A: The vendor will need to submit invoices in Wide Area Workflow (WAWF) monthly for the 12-month period. The award will be a net 30.
38. Q: Would there be a walk-through before the award takes place?
A: A walk through will not be conducted prior to award.
39. After looking over the description of the contract I just have one questions. The line items included in the attachment are these items you are needing to purchase? Thank you for your time and I look forward to hearing from you soon.
A: The items do not need to be purchased. They only need to be laundry or dry cleaned.
40. Q: Can the Government please provide the historical workload data (by pounds, pieces, or other quantifiable units) for laundry and dry cleaning services performed at Fort Stewart/Hunter Army Airfield under the current or most recent contract?
A: Utilize the estimates amounts listed on the chart in paragraph 2 of the PWS for volume of dry cleaning and laundry required for this requirement.
41. Q: If available, could you also provide the average weekly or monthly volume of items processed (e.g., linens, uniforms, ceremonial items, specialty textiles) to better understand the expected workload?
A: Utilize the estimates amounts listed on the chart in paragraph 2 of the PWS for volume of dry cleaning and laundry required for this requirement.
42. Q: Could you provide projected or historical average quantities for each linen/item type sheets, pillowcases, blankets, mattress covers, bedspreads, pillows, uniforms, etc., as well as the expected breakdown between standard laundry and dry cleaning? Even a rough estimate per week or per month would be very helpful.
A: Utilize the estimates amounts listed on the chart in paragraph 2 of the PWS for volume of dry cleaning and laundry required for this requirement.
43. Q: If available, any past usage data or invoicing history would allow us to better estimate both capacity needs and cost.
A: Utilize the estimates amounts listed on the chart in paragraph 2 of the PWS for volume of dry cleaning and laundry required for this requirement.
44. Q: Are there periods when services won't be required such as holidays or planned closures? Will the government accept adjustments to the schedule when needed for such events?
A: All deliveries and pickups will be handled in accordance to paragraph 2 of PWS.
45. Q: Is the five-business-day turnaround required for all items, or are there any exceptions? Will there be penalties for late delivery or non-compliance?
A: Turn around time has been changed to seven (7) days for all requirements.
46. Q: Is there a guaranteed minimum or maximum quantity per week or month, or is volume strictly as needed?
A: This is award will not be an IDIQ. Therefore, there is no minimum guarantee.
47. Q: Will the government provide a template for submitting the per-pound rate, or should we propose our own? Also, will price escalation clauses be considered for significant changes in costs over the contract term?
A: We are not doing a per pound rate. It will be done by each. It is the contractor to account for escalation in their prices.
48. Q: Can you confirm the process and expected timeline for subcontractor base access and badging? Are background checks required for all staff?
A: Please refer to paragraph 2.6.14 of PWS.
49. Q: According to PWS Section 2 General Requirements. Its stated that ":The contractor shall operate and manage the Laundry Collection and Return to the requiring activity/facility for the issue, receipt, requisition, exchange, warehousing, and turn-in of linens in according to AR 710-2, DOD 4145-19-R and other regulatory requirements. The Contractor shall pick-up soiled items from FORT STEWART at 697 E. Bultman Ave, BLDG 216, Fort Stewart, GA 31314 weekly(Tuesdays) by 1300 and laundered items shall be returned to the location it was received from by 1530 on (Thursdays)." Are we operating these facilities every day or just Tuesday and Thursday?
A: The contractor will not be operating any facilities on Tuesday or Thursday. The address listed is the drop off and pick up point only.
50. Q: In regard to 2.4.1.4, Does the PM have to be on site at Base or the cleaning facility?
A: No. But the PM Point of Contact must be identified at the time the contractor submits their quote.
51. Q: On page 5 of the PWS I see the estimated monthly count of each line item. Out of the items listed, which of these are to be laundered and which are to be dry cleaned?
A: The linen will be laundered and the uniform items will be dry cleaned.
52. Q: I would just like to get a little clarity on the turnaround time. On page 4 under general requirements it states that pick up is Tuesday and drop off is Thursday. This appears to be a seven business day turnaround. On page 5 under performance standards it states that laundry shall be completed within five business days. Please advise on what the turnaround time is?
A: Turnaround time has changed to seven (7) days for all items.
53. Q: With respect to pricing, would you like it represented monthly as the PWS chart has it or annually?
A: The line items on the solicitation will be modified to align with PWS.
54. Q: I would like to confirm what I need to submit in my bid package. Am I to submit the following?
— Signed SF 1449
— Unit and total pricing for each item
— Consolidated price which includes all items combined
— Price Justification Explanation
Do I need to also include a technical proposal and/or do I have something listed that does not need to be included?
A: Yes, the signed SF 1449 is required as well as Acknowledgement of the Amendment. The contractor shall provide unit and total pricing for all CLINs listed on the SF 1449, and consolidated price. In addition, the Point of Contact of the Project Manger The price justification is not required and will be updated on the solicitation.
55. Q: What is the Wage Determination I should be using?
A: The Wage Determination to be used will be Wage Determination No: 2015-4485 for Fort Stewart, Georgia and Wage Determination No: 2015-4491 for Hunter Army Airfield, Georgia.
56. Q: Per 2.1.3 The contractor shall operate a linen Direct Exchange (DX) Point.
A: No. All verbiage regarding Direct Exchange (DX) Point has been removed.
57. Q: What is the job titles of the positions at the DX Point within the Wage Determination?
A: Reference wage determination number 2015-4485
58. Q: What are the longitivety considers that must be applied to pricing of the current employees?
A: Government does not tell contractors how to price for employees.
59. Q: How many current employees are there?
A: zero employees are currently there.
60. Q: What are the hours the DX point is to be opened?
A: All verbiage regarding Direct Exchange (DX) Point has been removed. This is the Pick-up and drop of spot and you will pick up and drop off laundry in accordance to PWS
61. Q: How am I suppose to invoice? Is the CLIN price for the whole year?
A: Invoices will be required to be submitted by the vendor every 30 day in WAWF.
62. Q: How does your CLIN structure match the PWS? This will create a dispute that will have to be resolved by 52.212-4(s)
A: The CLIN structure will be revised on the solicitation.
63. Q: Where are the addenda that are listed in Solicitation 27a as the box "are" is checked? They should be attached on the SAM.GOV. solicitation.
A: The solicitation will be revised.
64. Q: What is the Solicitation Issue date (box 6)?
A: This is a system issue. However, the solicitation issue date is 12 September 2025 which is the date the solicitation was publicly posted on SAM.gov.
65. Q: Are there any storage requirements?
A: There is not storage requirement
66. Q: What are the minimum and maximum quantities expected (PWS 2.1)?
A: This is award will not be an IDIQ. Therefore, there is no minimum guarantee.
67. Q: Per PWS 2.1 estimated Monthly counts. What are the historic numbers for the last three years for these items?
A: Utilize the estimates amounts listed on the chart in paragraph 2 of the PWS for volume of dry cleaning and laundry required for this requirement.
68. Q: Why is the Government asking for the below information when FAR 15.4(a)(2)(i) does not allow it?
A: Price justification is no longer required.
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