PWS Laundry and Dry Cleaning 3rd ID MRC REVISED.docx

3rd ID Reception Center Performance Work Statement (PWS) Laundry and Dry Cleaning 22 September 2025 Version 2

1.2 Scope ………………………………………………………………………………… 4

2.4 Contract Management

1 Introduction Laundry and Dry Cleaning contract service is to launder and press textiles, linens and other fabrics associated with bedding for Active and Reserve components on a direct or reimbursable basis and is in direct support of organizational health and sanitation requirements as it relates to housing, health and safety.

1.1 Mission

The 3rd Infantry Divisions Laundry and Dry Cleaning Program provides pick-up and delivery at designated locations, washing, drying, pressing, packaging, drop-off, and direct exchange services for Government-owned items for laundering. This program includes the following: coordinate and recommend local policy and procedures for the Fort Stewart Senior Leader/Division Commander; planning for program accountability for: blankets, sheets, and bedspreads, tablecloths, special categories such as individual piece rate and DOD reimbursable work, cook and medical non-reimbursable whites; confinement uniforms. Provides dry cleaning services in accordance with environmental OSHA/host nation, and other applicable regulations and policies. Includes providing dry cleaning services, including equipment replacement/maintenance program and accountability for such items as:ceremonial uniforms; funeral detail clothing; and special categories. such as individual piece rate and DOD reimbursable work. Provides dry cleaning services in accordance with environmental OSHA/host nation, and other applicable regulations and policies. Includes providing dry cleaning services, Includes manpower authorizations, contracts, dry cleaning and laundry specific and support equipment, and the associated costs to provide or make available laundry and dry cleaning services to launder and press textiles, garments, linens, and other fabrics for Active Components.

1.2 Scope

The Contractor shall furnish labor, supervision, transportation for pickup and delivery services, supplies, vehicles, tools, materials, facilities and equipment (except as specified in this contract as Government-furnished) necessary for the performance of dry cleaning, organizational bulk and piece rate customer laundry services at Fort Stewart. This contract includes functions, tasks and responsibilities normally inherent to a laundry and dry cleaning facility. The Contractor shall receive, account for, process and return articles tendered for laundry. The Contractor shall establish and maintain a system of records to quantify work performed and shall prepare administrative correspondence and reports incidental to the work covered in this contract. The Contractor shall ensure that only authorized individuals are afforded laundry services and shall operate piece rate services and collect monies from individuals for piece rate cash services. Services shall be performed in compliance with the standards as contained or referenced in this contract. The Contractor shall schedule and manage operations to maximize responsiveness, efficiency and economy to the Fort Stewart.

2 General Requirements The Contractor shall pick-up soiled items from FORT STEWART, GA at 697 E. Bultman Ave, BLDG 216, Fort Stewart, GA 31314 weekly (Tuesdays) by 1300 and laundered items shall be returned to the location it was received from by 1530 on (Thursdays). If the scheduled drop-off or pick-up date falls on a Federal holiday or a designated military training holiday, the Contracting Officer’s Representative (COR) will coordinate with the Contractor to establish an alternate date. The contractor shall return all laundered and dry-cleaned items in accordance with prevailing industry standards, ensuring items are clean, undamaged, properly folded or hung, and packaged appropriately for delivery.

The contractor shall maintain hand receipt responsibility for linens in accordance with AR 710-2, DA Pam 710-2-1, AR 735-5, and other regulatory requirements. The contractor shall receive, account for, process and return all organizational and individual articles tendered for laundering. The contractor shall establish and maintain a system of records to quantify all work performed and shall be responsible for the preparation of reports incidental to the work covered by this contract. All work and services provided by the contractor shall be performed in accordance with the standards as contained or referenced herein.

2.1 Reserve.

2.2 Non-Personal Services

The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any action constitutes, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately.

2.3 Business Relations - NA

2.4. Contract Management

2.4.1 The contractor shall provide a Project Manager who shall be responsible for the overall management, performance and coordination of this contract. The Project Manager shall act as the central point of contact with the Government. The Project Manager shall have signature authority and authority to make independent decisions concerning the performance of the contract to include personnel staffing, work beyond normal operating hours and contract negotiations. An Alternate shall be designated to act in the same capacity as the Project Manager during his absence.

2.4.1.2 The contractor shall provide the names, addresses, and telephone numbers of the Project Manager and designated Alternate to the Contracting Officer (KO)/Contracting Officer Representative (COR), when quote is submitted.

2.4.1.2 All loss or damage shall be handled in accordance with DFARS clauses 252.327-7014, Loss or Damage (Count of Articles), and 252.237-7016, Delivery Tickets. The Contractor and the Contracting Officer’s Representative (COR) shall conduct a joint count of all linen and uniform items at the time of both drop-off and pick-up.

The Contractor shall immediately notify the Government of any lost or damaged items. At the time of drop-off, the Contractor shall provide delivery tickets to the COR that clearly identify the items and quantities delivered. These tickets will be used by the COR to verify the items during pick-up.

2.5 Contractor Personnel, Disciplines, and Specialties

2.6.1.1 The services provided under this contract are strictly non-personal in nature. Under this contract, no employer-employee relationship will exist between the Government and the contractor and/or between the Government and the contractor's employees. No contractor employee will be directly supervised by the Government. All individual employee assignments and daily work direction shall be given by the contractor. If the contractor believes any Government action, inaction or communication would create a personal services relationship, or appearance of, between the Government and any contractor employee, the contractor shall promptly notify the contracting officer. Additionally, the contractor shall ensure all contracted employees fully understand the Government contractor relationship. All contractor employees must be fully aware that Government personnel do not have direct authority over contractor personnel. Additionally, all contractor employees must fully understand that only the KO has the authority to change the terms of the contract, only the KO has authority to direct work, and both the KO & COR can provide guidance.

2.6.1.6 Contractor employees or representatives will, at all times, be clearly identified as such and must be distinct from Government personnel. Contractor employees shall not act, advertise, or willfully appear to be Government employees, agents, or representatives. Contractor employees will be introduced as contractor personnel and must wear contractor furnished identification badges that display the employees name, photograph and company name in a conspicuous place on exterior clothing, above the waist, except when safety or health reasons prohibit.

2.6.1.7 While on a Department of Defense (DoD) Installation: Contractor personnel shall be appropriately dressed, including individual protective clothing and equipment, for the work to be performed. At no time will contractor employees, or representatives wear or display any clothing, garment or accessory that is offensive, racial, gang-related, otherwise derogatory, or contrary to the Army values. Government rules and policies, regulations, laws, directives and requirements which are in place or issued during the contract term relating to law, order, and security shall be applicable to all contractor employees. Contractor personnel who violate such rules, policies, regulations, laws, directives or requirements may be denied access to the installation, either temporarily or permanently. The contractor shall provide employees with appropriate dress code information.

2.6.1.8 The contractor shall not hire any person whose employment would result in a conflict of interest or employment that is prohibited by the latest Department of Defense Directive (DoDD) 5500.7-R entitled "Joint Ethics Regulation".

2.6.1.9 The contractor shall not employ persons considered by the Government to be a potential threat to the health, safety, security, general well-being, or mission of the installation and its population.

2.6.1.10 The employment of off-duty military personnel or Government civilian employees is permitted, provided such employment complies with the provisions outlined in the Department of Defense Joint Ethics Regulation (DoD 5500.7-R). Final determination of compliance shall be made by the local Staff Judge Advocate (SJA).

2.6.1.11 The contractor shall ensure the contractor Project Manager and the Alternate Project Manager possess basic proficiency in the English language (reading & writing).

2.6.1.12 Contractor employees having duties on a DoD installation shall not loiter in any work or patron area. Upon completion of their assigned duties on the installation, contractor employees will depart the facility within a reasonable amount of time.

2.6.13 The contractor shall establish a drug-free workplace and ensure all employees are drug free.

2.6.14 All contractor personnel are required to access a government installation in performance of their duties. Contractors will not be required to possess a Common Access Card (CAC) to perform work under this requirement. However, base access passes will be necessary to enter the installation. To obtain a pass, contractors must present valid government-issued identification and current vehicle registration. Following contract award, the Contracting Officer’s Representative (COR) will assist contractors in securing the necessary base passes.

2.7 Location and Hours of Work

The Federal Government observes the following holidays and except for emergencies, 24/7 operations, or as otherwise noted in this PWS or subsequent modifications, Government personnel in CONUS locations (to include Alaska and Hawaii) will not be available on the following days:

New Year’s Day First day of January (or as observed) Martin Luther King, Jr. Birthday Third Monday of January

If the scheduled drop-off or pick-up date falls on a Federal holiday or a designated military training holiday, the Contracting Officer’s Representative (COR) will coordinate with the Contractor to establish an alternate date.

2.8 Contractor Planning, Resource Management

2.8.1 If the Senior Mission Commander or Installation (Garrison) manager declares an installation closed or road conditions red or black [or otherwise deemed unsafe for routine travel/use] due to inclement weather, the contractor will not pick up or deliver laundry to the installation. The remuneration of contractor employees for lost time due to weather or other allowable causes is at the sole discretion of the company and is not an allowable cost under this effort.

2.8.3 The contractor shall ensure that all contractor-generated technical records, reports, files, and other documentation are made available to KO/COR during the performance of this contract. This contractor shall obtain KO approval before releasing any information that has been stored, generated, or archived related to this contract to the contractor’s corporate or other off-site offices, to other Government activities or agencies, to other contractors, or to private parties. This restriction does not apply to contractor data needed to properly execute this effort (e.g. man-hour reporting).

3 Performance Requirements - See paragraph 2 4 Special Requirements This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

4.1 Security and Safety

4.1.1 Physical Security, Anti-terrorism & Operations Security

4.1.1.1 Neither the contractor nor any of its employees will disclose, or cause to be disclosed, any information concerning operations which could result in or increase the likelihood of the possibility of a breach of the activity's security or interrupt the continuity of operations. Additionally, the FORT STEWART/HUNTER ARMY AIRFIELD Public Affairs Office (PAO) is the only official spokesperson for the installation. No information regarding performance of this contract will be released to the media without prior approval of the PAO, KO or their authorized representative(s).

4.1.1.3 As directed by the KO/COR, the contractor will remove, at no additional cost to the Government, any employee who endangers operational or national security. The contractor is reminded that the Government has the right to exclude individuals from its facilities. If this action results in any employee being unable to perform his/her duties, the contractor shall replace him/her at no additional cost to the Government.

4.1.1.4 The contractor’s employees will comply with applicable installation/facility access including local security policies and procedures (provided by the Government Representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor workforce will comply with all personal identity verification requirements. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

4.2 Government-own Property

4.2.1 Articles delivered to the contractor to be laundered or dry-cleaned, including any articles which are owned by individual Government personnel, are Government-owned property, not Government-furnished property. The Government-owned property does not fall under the requirements of any Government property clause of this contract

4.3 Environmental Requirements

4.4.1 The contractor shall be knowledgeable of, and comply with, all applicable local, installation, federal and state environmental laws and regulations (note: roads and highways are considered public throughways).

4.4.3 The contractor shall ensure their vehicles do not drip fuel, grease, oil or other environmentally hazardous components on the installation. Where dripping occurs, the contractor shall place drip pans to catch the dripping material and discard it in accordance with 40 CFR Parts 262-268.

4.4 Quality

This section describes the Quality Control components for this effort. The following sub-sections provide details of various considerations on this effort.

Quality Control

4.4.1.1 The Contractor shall develop a Quality Control Plan (QCP) and maintain an effective quality control program to ensure services are performed in accordance with the PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s QCP is the means by which the contractor can assure himself/herself that their work complies with the requirement of the contract.

The QCP will be submitted for Government review no later than 10 Calander days after contract award. Any changes to the approved QCP shall be submitted to the KO for review within 5 working days of the proposed changes. The Government may find the QCP "unacceptable" when the QCP does not meet the PWS requirement.

4.4.1.2 The contractor shall be responsible for costs associated with any re-work that is due to incomplete, incorrect, or improper tasks performed by it’s personnel.

4.5 Quality Assurance Surveillance Plan (QASP)

The Government shall monitor the Contractors performance in accordance with the Government’s QASP.

5 Deliverables - See Paragraph 2 6 Related Documents The following Documents are related to this project Army Regulation 210-130

Performance Requirement Summary (PRS)

a) All linens (sheets, bedspreads and blankets) shall be laundered (free of soil, spots, water-soluble stains, bacteria, fungi, and other microorganisms, including pathogens or disease-producing organisms), odor and lint free.

AQL: 100%

b) Bedspreads shall be laundered in accordance with care label and instructions.

AQL: 100%

c) All items shall be thoroughly dried in accordance with manufacturer care label/instructions.

AQL: 100%

d) All finished flatwork shall be dried, folded and bundled

AQL: 90%

e) Finished products shall be protected from any contaminants that would require items to be re-laundered.

AQL: 100%

f) All items turned in for laundry shall be completed within seven (7) business days.

AQL: 90%

Contractor will repair or replace damaged or lost linen at market value.

AQL: 100%

b) Each item shall be laundered (free of soil, spots, water-soluble stains, bacteria, fungi, and other microorganisms, including pathogens or disease-producing organisms), odor and lint free.

AQL: 100%

c) All items turned in for dry cleaning shall be completed within seven (7) business days.

AQL: 90%

d) All items shall be dry cleaned in accordance with customer/manufacturer's instructions.

AQL: 100%

e) All items that fail to meet quality standards shall be returned for re-laundering at no additional costs.

AQL: 100%

f) Finished products shall be protected from any contaminants that would require items to be re-laundered.

AQL: 100%

b) Thread, material, zippers and buttons of the same type, texture, manufacture quality, color, and colorfastness used for repair and replacement shall match and be equal to or better than those used in the manufacture of the article.

AQL: 100%

c) The contractor at their expense shall repair (minor snags, holes, open seams, replacement of buttons, and repair or replacement of broken zippers) or replace items damaged during the laundering process. Any existing damages discovered at the time of turn in shall be so noted on the laundry or dry cleaning ticket.

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