Questions and Answers - Industry Day 2026.xlsx

This file is a Questions and Answers document from an Industry Day 2026 event hosted by the Department of Veterans Affairs Revenue Operations (RO) Consolidated Patient Account Center (CPAC). The document does not contain substantive details regarding required products or services, response deadlines, or contract terms, as it appears to be a template or framework document with numbered question and answer fields that have not been populated with specific content.

The Industry Day, scheduled for Tuesday, May 19, 2026, is intended to allow interested businesses to present capabilities in healthcare revenue cycle management services and technologies. The VA is seeking solutions that improve operational efficiency, clinical workflow integration, and financial outcomes, including AI-enabled tools for revenue cycle management, insurance verification, preauthorization processes, and patient account management automation such as denials management and appeals. Additional areas of interest include Revenue Integrity tools, bolt-on applications for Oracle/Cerner Millennium EHR systems that generate HFMA-standardized reports, Charge Master enhancements, and automation of Revenue Utilization Review and Service Connected/Special Authority processes. Proposed solutions must demonstrate measurable financial and operational ROI, emphasize auditability and explainability for AI tools, comply with federal data governance requirements, and integrate directly within Oracle/Cerner Millennium workflows without creating parallel systems of record.