Questions and Answers Responses - Industry Day 2026 - 04012026.xlsx
XLSX spreadsheet 22 KB Posted
- Solicitation number
- 36C10X26Q0085
About this file
This is a Questions and Answers document from an Industry Day event hosted by the Department of Veterans Affairs (VA) Revenue Operations Consolidated Patient Account Center (CPAC) scheduled for May 19, 2026. The Q&A responses address vendor inquiries regarding event format, submission requirements, evaluation criteria, and the VA's strategic interests in revenue cycle management solutions.
The event will feature 15-minute vendor presentations followed by 15 minutes of Q&A with VA panelists, with no vendor booths or page limits for presentation materials. Vendors must submit a Vendor Registration Form by April 10, 2026, and may include separate capability statements and leave-behind materials (non-proprietary only). Ten companies will be selected to present by April 24, 2026, and must provide presentation content to jerry.battles@va.gov prior to the event. The VA emphasizes that no solicitations or contract awards are guaranteed following Industry Day, though pilot programs may be considered during strategic planning. Regarding VA interests, responses confirm the organization seeks a broad range of revenue cycle management innovations beyond payer agreement and contract management software, including AI-enabled tools for insurance verification, preauthorization, denials management, appeals, Revenue Integrity solutions, Oracle/Cerner Millennium bolt-on applications, and automation of Revenue Utilization Review (RUR) and Service Connected/Special Authority (SC/SA) processes. Solutions must demonstrate measurable return on investment, ensure AI auditability and explainability, comply with federal data governance requirements, and integrate directly into existing VA workflows without creating parallel systems of record.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| 36C10X26Q0085 0001.docx | DOCX document | |
| VENDOR REGISTRATION FORM 2026 v2.pdf | ||
| 36C10X26Q0085.docx | DOCX document | |
| Questions and Answers - Industry Day 2026.xlsx | XLSX spreadsheet | |
| VENDOR REGISTRATION FORM-2026.pdf |
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Sheet1
| No. | Questions Received | Answers |
| 1 | Is this the first Industry Day of its kind for this initiative? | No. The last Industry Day was in 2024 and others have been conducted in prior years. |
| 2 | Are you primarily looking to engage existing vendors to expand their scope of work with new technology, or are new vendors also encouraged to participate? | All vendors are highly encouraged to participate! New potential vendors are always welcomed to register for the event! |
| 3 | What will the format of the event look like (presentations, demonstrations, or vendor booths)? | There will be no vendor booths. Each presentation session is targeted to last 30 minutes. 15 Minutes Presentation and 15 minutes Q&A from the panel. |
| 4 | Will there be a host hotel or recommended accommodations for attendees? | There is no specific hotel for attendees. The hotel for the conference is Embassy Suites Phoenix Downtown North located at 10 East Thomas Road, Phoenix, AZ 85012. |
| 5 | Can we include a separate capability statement and simply input " see the attached document" on the registration form? | A separate capability statement is acceptable with the Vendor Registration Form. |
| 6 | What is the page limit for the presentation? | There is no page limit. Each presentation session is targeted to last 30 minutes. 15 Minutes Presentation and 15 minutes Q&A from the panel (per the annoncement) |
| 18 | To ensure VA has sufficient information to evaluate vendors against the required selection criteria, will vendors be permitted to submit supplemental attachments (e.g., solution overviews, capability statements) with the Vendor Registration Form? | A separate capability statement is acceptable with the Vendor Registration Form. |
| 19 | To support executive-level understanding of proposed solutions, may vendors provide leave‑behind materials or resources at the Industry Day for VA’s consideration? | Yes, however, no proprietary or confidential in nature shall be left behind. |
| 20 | Will VA share a list of government attendees participating in the Industry Day? | An agenda will be provided prior to the meeting date which will list attendees. |
| 21 | How does VA intend to use information gathered during the Industry Day and Vendor Registration Form to inform the acquisition strategy? Does VA anticipate issuing a draft solicitation, RFI, or additional market research following the Industry Day? | Vendor Day is an opportunity for vendors to present their solutions directly to decision makers within VHA Revenue Operations. No solicitations or additional actions are promised as a result of presentations. |
| 22 | Is VA seeking end-to-end revenue cycle solutions, modular capabilities, or both? | Depending on the solution and internal system needs/impacts either could be possible |
| 23 | What are the top 2–3 revenue cycle performance gaps that CPAC leadership is prioritizing over the next 12–24 months, and are there existing or planned funding vehicles tied to solving those gaps? | VHA Revenue Operations is seeking information on current and emergent technologies that are being utilized in private sector. Specific focus areas are listed in the announcement. |
| 24 | Where in the current CPAC workflow do manual touchpoints create the most delay or rework, and how open is VA to introducing automation or AI-assisted decisioning in those steps? | VHA Revenue Operations is seeking information on current and emergent technologies that are being utilized in private sector. Specific focus areas are listed in the announcement and include automation of manual activities. |
| 25 | What constraints exist around API access, data exchange standards (FHIR, X12), or file exchange to provide the CPAC with the data you need to operate effectively? | System and solution dependent. |
| 26 | How is CPAC currently managing denial identification, appeal prioritization, and submission, and what success metrics are most important (e.g., overturn rate, days to resolution, recovered revenue)? | VHA Revenue Operations Industry Day is seeking information from our industry partners on emergent technologies and best practices in private sector RCM. |
| 27 | What contracting pathways (e.g., T4NG, VECTOR, GSA, OTA, pilot programs) are being used by CPAC to onboard new vendors, and is there openness to a limited-scope pilot to demonstrate measurable ROI? | Vendor Day is an opportunity for vendors to present their solutions directly to decision makers within VHA Revenue Operations. No solicitations or additional actions are promised as a result of presentations. Pilot programs could be considered in our strategic planning. |
| 28 | It appears the only document required for submission is the "Vendor Registration Form 2026". Can the government confirm the field titled "Description Service" is where interested vendors should describe their product/offering? And if so, would the government consider either adding more space or allowing interested vendors to include a companion document that fully describes the offering. As the structured the current space is ~4 lines of the text which is a very narrow space to properly describe a solution. | A separate capability statement is acceptable with the Vendor Registration Form. |
| 29 | VA outlines a broad range of areas of interest that seem to cover most of the business process under the RO CPAC. However, the requirements for interested Vendors is also very rigorous standards including both broad expirence in Federal and Commerical health. Further the requirements dictate the "The company must be able to provide payer agreement and contract management software solutions and demonstrate functionality for managing contracts through review, approval, and final signature stages." |
| Could VA confirm it's interested a broad range of potential innovations or singularly "payer agreement and contract management software [solution]"? | Our interests are not limited to payer agreements and contract management software. | ||
| 30 | Given the registration form asked for limited details, how will VA evaluate/confirm that interested companies meet the requirements outlined in the RFI. | A separate capability statement is acceptable with the Vendor Registration Form. |
File details come from the government source that posted it. Updated .