P09 PWS.doc

PERFORMANCE WORK STATEMENT (PWS)

POTABLE WATER TREATMENT SYSTEM PREVENTATIVE MAINTENANCE, WATER SAMPLING & TESTING, BAKERSFIELD NATIONAL CEMETERY, BAKERSFIELD, CALIFORNIA Part 1 General Information

1. General: This is a non-personnel services contract to provide potable water treatment system preventive maintenance, water sampling and testing. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform potable water treatment system preventive maintenance, water sampling and testing as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2. Background: Bakersfield National Cemetery owns a water well and requires routine potable water treatment system preventive maintenance, water sampling and testing. In 2009, the classification of this potable water system was changed from non-public water supply to a transient-community well (non-public water supply).

1.3. Objectives:

· Service, operate, test, and a maintain a public transient non-community well system.

· Testing and preventative maintenance meets all applicable requirements from the Corporations Code, Education Code, Food and Agricultural Code, Government Code, Health and Safety Code, Public Resources Code, and Water Code. Regulations are from Tittle 17 and Tittle 22 of the CCR.

· Provide, deliver, and apply all required water treatment chemicals.

1.4. Scope: Provide Preventative Maintenance Service on Potable Water Treatment System to ensure all required performance, operation and regulatory compliance standards are maintained.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years.

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he/she assures himself/herself that his/her work complies with the requirement of the contract. A copy of a comprehensive written QCP shall be submitted to the KO and COR no later than the post award conference and when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: Contractor is not required to perform services on holidays.

New Year’s Day

Labor Day

Martin Luther King Jr.’s Birthday

Columbus Day

President’s Day

Veteran’s Day

Memorial Day

Thanksgiving Day

Juneteenth

Christmas Day Independence Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 8:00 am to 4:30 pm Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at Bakersfield National Cemetery 30338 E. Bear Mountain Blvd, Arvin, CA, 93203-1014.

1.6.6 Type of Contract: The government will award a fixed-price, definitive contract.

1.6.7 Security Requirements / Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and condition.

1.6.10. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.11. Standards of Employee Conduct. Contractor personnel shall be required to adhere to the following standards of dress and conduct, as briefly mentioned here, while performing work in the Bakersfield National Cemetery. These standards and regulations are enforceable under Title 38, U.S.C., Part I, Chapter 9, Section 901.

1.6.11.1. Contractor personnel shall be fully clothed at all times, to include upper garment to cover body from the waist to the neck and long pants or slacks. Clothing shall be presentable and suitable to the work while maintaining proper appearance and decorum indicative for a National Shrine. Clothing shall be clean and cleanliness and personal hygiene are imperative. T-shirts and/or tank tops as outer garments are prohibited. Garments, which have a message, slogan or printing of any kind other than the Contractor’s business attire, are prohibited. Protective/safety clothing and shoes shall meet or exceed OSHA and state requirements. Uniform shirts and hats are acceptable as long as they meet the other attire requirements and are uniform among all Contractor employees.

1.6.11.2. Behavior and language must be appropriate, reverent, and respectful at all times. The Contractor’s personnel shall not engage in loud or boisterous behavior, angry outbursts or use profane or abusive language at any time on Government premises. Playing radios and/or electronic games/devices shall only be done at lunchtime and in a designated break area. Due to the sensitive mission of the Cemetery, Contractor employees will come into daily contact with grieving individuals, therefore Contractor employees will exercise and exhibit absolute decorum, courtesy, and respect while within the cemetery or at its perimeter or entrances. Inquiries from Cemetery visitors shall be politely referred to Government Cemetery staff. Gratuities of any kind are strictly prohibited.

1.6.11.3. The Contractor’s personnel shall consume food and beverage only within areas designated by the COR. Intoxication, and violence or criminal acts of any kind will not be tolerated and is cause for immediate removal from Government property. Use or sale of intoxicating beverages and/or drugs is strictly prohibited, and use of tobacco products is only allowed in specific areas designated by the COR.

1.6.12. Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

AWWA

American Water Works Association

CCR

Consumer Confidence Report

CFR

Code of Federal Regulations

COR

Contracting Officer Representative

COTS

Commercial-Off-the-Shelf

DOH

Department of Health

FAR

Federal Acquisition Regulation

KO

Contracting Officer

LAC

Louisiana Administrative Code

OCI

Organizational Conflict of Interest

POC

Point of Contact

PPE

Personal Protection Equipment

PRS

Performance Requirements Summary

PWS

Performance Work Statement

QA

Quality Assurance

QAP

Quality Assurance Program

QASP

Quality Assurance Surveillance Plan

QC

Quality Control

QCP

Quality Control Program

PART 3

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies and services required to perform work under this contract.

4.2. Materials. The Contractor shall and deliver all required water treatment chemicals to the site and weekly check/fill the chemical feed tanks to appropriate operation levels. All chemicals used on this system shall be American Water Works Association (AWWA) certified to meet the requirements under this PWS.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Provide a certified Water and Wastewater Operator currently licensed in the state of California to test and maintain the well system.

5.2. Make necessary adjustments to equipment and perform testing to maintain required chlorine dosing level (residual), system pressures and overall performance requirements per applicable permits, state and federal laws and regulations. The operator shall test chlorine residual at most distant location in the water system during each site visit and record the test results and any adjustments made to equipment in the O&M logs.

5.2.1 Quarterly, test water for Total Coliforms and E. Coli. Provide test result documentation to COR via email or hard copy.

5.3. Preventative maintenance shall be conducted to ensure the well system remains functional.

5.4. Provide and deliver all required water treatment chemicals to the site and check/fill the chemical feed tanks to appropriate operation levels. All chemicals used on this system shall be American Water Works Association (AWWA) certified.

5.5. If the system must be temporarily shut down to complete preventative maintenance service, the contractor shall provide the COR a minimum 24-hour notice. Upon completion of maintenance service, the operator shall immediately return the system to full operation then notify the COR that the system shall be available for use.

At no time shall system be shut down for periods in excess of 72 hours (if repairs are needed).

5.6. The operator shall make (1) one site visit each week to test the residual chlorine amount in the system, check on system performance, perform applicable preventative maintenance procedures and/or add chemicals as required. The site visit shall be during normal cemetery business hours and the operator shall notify the COR a minimum of 24 hours prior to the planned visit.

5.6.1 The operator will provide positive confirmation back to the COR after every visit, with a general update of what actions were taken, to include the test results. Acceptable means of communication include email, phone call, text message and in-person visit. Unacceptable means of communication include communication with the on-site contractor and no communication.

5.7. Preventative maintenance at the satisfactory performance level shall be in accordance with the following:

5.7.1. Required Water Treatment System Preventative Maintenance:

5.7.1.1. Inspect chemical solution tanks at the chemical feed pump and fill with proper mixture of chlorine (sodium hypochlorite) & clean filtered water when solution level is low. Inspection shall be performed on weekly basis, and chemicals shall be added when test results require addition. The contractor shall determine the proper mixing ratios and acceptability for the equipment (meet the equipment manufacturer specifications/recommendations) installed.

5.7.1.2. Check operation of flow switch to be certain it is operating properly. Clean switch if it fails to operate chemical feed pump properly. Foreign matter may cause switch to stick and not operate properly. Check monthly and keep clean at all times.

5.7.1.3. Remove and clean injection point fitting. Iron & calcium deposits shall build up on fitting over time. Clean monthly and notify the COR when replacement of injection fitting with new fitting is necessary.

5.7.1.4. Open blow-down valve at bottom of contact tank each month for 2-5 minutes to flush contact tank of any sediment/ iron buildup that has accumulated at bottom tank. Failure to do this shall allow excess iron to bleed into the system causing iron staining and possible filtration equipment failure. Check monthly.

5.7.1.5. Check sediment filter at well head each month. Clean as needed.

5.7.1.6. Inspect all equipment, tanks and pipes for corrosion, cracks, peeling, flaking and other signs of necessary repair or replacement. Document all observations, adjustments and minor repairs in the O&M logs, see paragraph 5.8 below.

5.7.2. Provide Water Monitoring and Analysis:

5.7.2.1. Water sampling shall be performed by the certified operator.

5.7.2.2. Test well water before the water treatment equipment to see if water quality has changed from the previous weeks test results. Variations in water quality might require adjustments with water treatment chemical feed pumps, chlorine solution mixtures, or filter cleaning frequencies.

5.7.2.3. Water samples shall be analyzed by a laboratory with current certification to perform drinking water analyses.

5.7.2.4. Water samples shall be taken at any time during the respective quarterly time periods however samples shall not be taken less than (7) seven to (10) ten days apart.

5.7.2.5. If analysis results show that the system has received a positive result for any contaminant not in tolerance the contractor shall notify the Contracting officer and COR immediately, verbally and in writing.

5.7.2.6. Water testing shall follow the requirement for a transient non-community water system in Accordance with 40 CFR 141.11, 141.23, 141.24 and 141.62.

5.7.2.7. Test treated water shall be at required intervals and document per requirements stated in this contract. Maintain proper chlorine residual in finished water at all times as required by the EPA Safe Water Drinking Act.

5.8. Provide Documentation & Recordkeeping:

5.8.1. Operations and Maintenance (O&M) logs shall be maintained on-site at all times. O&M Logs and laboratory result forms shall be maintained in a bound condition; three ring binder, or a spiral binder.

5.8.2. O&M logs shall contain the date of site visit, noted deficiencies, list of maintenance items inspected or performed and the license number and printed name of the operator conducting the maintenance or sampling. The logs shall also contain the date and results of all sampling and water analyses performed. If results are reported on laboratory forms, the logs shall reference the corresponding laboratory form. Copies of all Laboratory forms shall be maintained with the O&M logs in an approved binding.

5.8.3. Within 15 calendar days after contract award the certified operator shall be responsible for submitting a written report to the COR that identifies and thoroughly documents (with digital photographs) all water system deficiencies, noncompliance issues with applicable regulations and needed maintenance or necessary equipment replacement. The certified operator shall document all necessary repairs, adjustments and maintenance needed for proper well functionality. Equipment repair or replacement work shall NOT be conducted by the certified operator; this work, if required, shall be outside the scope of this contract.

5.8.4. The Contractor shall furnish to the COR all Safety Data Sheets (SDS) for any materials used in the performance of this contract. All new products used during the life of the contract must have SDS provided to the COR prior to bringing these products on site and being used. The Contractor shall use only commercially available products that meet Federal, State, and local codes. The COR must contact the Contractor immediately if any item is deemed inappropriate for use under this contract.

5.8.5. Contractor shall maintain the SDS in a location accessible to all cemetery employees and shall advise the COR of their location. The SDS shall be available for inspection by the COR on request.

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

6.1.1. Standards of Employee Conduct - Title 38, U.S.C., Part I, Chapter 9, Section 901 (https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title38-chapter9-front&num=0&edition=prelim)

6.1.2. Environmental Protection Agency – National Safe Drinking Water Act

(https://www.epa.gov/sdwa)

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

7.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule

TECHNICAL EXHIBIT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

(The Service required)

Method of Surveillance

PRS # 1. (PWS Section 5.2.)

The contractor shall provide necessary adjustments to equipment and perform testing to maintain required chlorine dosing level (residual), system pressures and overall performance requirements per applicable permits, state and federal laws and regulations.

The operator shall test chlorine residual at most distant location in the water system during each site visit and record the test results and any adjustments made to equipment in the O&M logs.

PRS # 2 (PWS Section 5.6 & 5.7.2) The contractor shall conduct weekly water testing

PRS # 3 (PWS Section 5.7.)

The contractor shall conduct monthly maintenance.

PRS # 4 (PWS Section 5.7.1.1.)

Chemical agents.

PRS #5 (PWS Section 1.6.11.1)

Safety/PPE

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

(PWS Section 5.8.1.

Operations and Maintenance (O&M) logs.

Updated as required.

One copy.

O&M Logs and laboratory result forms shall be maintained in a bound condition; three ring binder, or a spiral binder.

(O&M) logs shall be maintained at the water treatment plant site at all times.

(PWS Section 5.8.3.)

Submit a written report to the COR that identifies and thoroughly documents (with digital photographs) all water system deficiencies, noncompliance issues with applicable regulations and needed maintenance or necessary equipment replacement.

(PWS Section 5.8.5.)

Safety Data Sheets (SDS)