QASP - Fire Sprinkler Inspection Services contract.pdf

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

FOR

FIRE SYSTEM INSPECTION FOR SPRINKLERS AND PUMPS

FOR BUILDINGS 7, 9, 20, 24 AND 154

1. PURPOSE

This Quality Assurance Surveillance Plan (QASP) is a Government developed and applied document used to make sure that systematic quality assurance methods are used in the administration of the Performance Based Service Contract (PBSC) standards included in this contract. The intent is to ensure that the Contractor performs in accordance with performance metrics set forth in the contract documents, that the Government receives the quality of services called for in the contract and that the Government only pays for the acceptable level of services received.

The QASP has been developed by the requiring activity. It is designed to provide direction to personnel performing contract surveillance activities. Personnel surveying the contract terms and conditions and SOW requirements will periodically review the QASP throughout the life of the contract.

The Contracting Officer’s Representative (COR) will monitor the performance of the contractors as related to fire system sprinkler and pump inspection and repair. The surveillance plan is site-specific and is designed to provide monitoring, inspecting, and reporting of all contractor service support in aspects of the performance of the fire sprinkler and pump inspection, service, and repair service contract for the USDA NCAH at Ames, Iowa.

2. SCOPE

The QASP is put in place to provide Government surveillance oversight of the Contractor’s quality control efforts to ensure the products/results specified in the contract are delivered on time and meet the requirements of the contract. The QASP is not intended to duplicate the Contractor’s Management Plan.

3. GOVERNMENT RESOURCES

The following definitions for Government resources are applicable to this plan:

Contracting Officer - A person duly appointed with the authority to enter into, administer, or terminate contracts and make related determinations and findings on behalf of the Government.

Contracting Officer’s Representative (COR) - An individual designated in writing by the Contracting Officer to act as his authorized representative to assist in administering a contract. The source and authority for a COR is the Contracting Officer. COR limitations are contained in the written letter of appointment.

4. RESPONSIBILITIES:

The Government resources shall have responsibilities for the implementation of this QASP as follows:

Contracting Officer – The Contracting Officer ensures performance of all necessary actions for effective contracting, ensures compliance with the terms of the contract and safeguards the interests of the United States in the contractual relationship. It is the Contracting Officer that ensures the Contractor receives impartial, fair, and equitable treatment under the contract. The Contracting Officer is ultimately responsible for the final determination of the adequacy of the Contractor’s performance.

Contracting Officer’s Representative (COR) - The COR is responsible for technical administration of the project and ensures proper Government surveillance of the Contractor’s performance. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. Any changes that the Contractor deems may affect contract, price, terms, or conditions shall be referred to the Contracting Officer for action.

5. METHODS OF QA SURVEILLANCE

The below listed methods of surveillance shall be used in the administration of this QASP.

Customer Feedback – Customer feedback may be obtained from random customer complaints. Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint, must be signed and must be forwarded to the COR. The COR shall maintain a summary log of all formally received customer complaints as well as a copy of each complaint in a documentation file.

Periodic Inspection – The COR shall conduct periodic inspections by verifying documentation from the MARMC Assessment Director (for assessment task orders) and ship’s force. For the potential tasks identified in the Performance Work Statement, the COR typically performs the periodic inspection at the end of the inspection.

100% Inspection – The method used to evaluate the contractor when required by the contract Performance Requirements Summary (PRS) as noted in Technical Exhibit 1. Using this method of inspection, all the parts of the service or requirement are monitored for evaluation. Such performance requirements cover equipment and practices deemed critical for fire protection. Failure to properly service these items would certainly have an adverse effect on the fire system.

6. LEVELS AND STANDARDS OF SERVICE

The standards of services are held to and comply with the standards specified in the PR&C, commercial/industry, and military/government standards.

7. IDENTIFIED QA SURVEILLANCE ITEMS

Performance Requirements

Required Services Performance Objective Performance Requirement

Buildings 20 & 24 annual fire sprinkler inspection

Ensure proper function and meet safety requirements required by NFPA 25

Annual inspection

Building 9 annual fire sprinkler inspection

Ensure proper function and meet safety requirements required by NFPA 25

Annual inspection

Building 7 annual fire sprinkler inspection

Ensure proper function and meet safety requirements required by NFPA 25

Annual inspection

Building 154 fire pump

Ensure proper function and meet safety requirements required by NFPA 25

Annual inspection

8. DOCUMENTATION

The COR shall, in addition to providing documentation to the Contracting Officer, maintain a complete Quality Assurance file. All such records will be retained for the life of this contract.