QASP-9MSC Master Planning Support.pdf

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Attached to
Master Planning Support
Solicitation number
ISO204-24
Issued by

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This document contains a Quality Assurance Surveillance Plan (QASP) for a master planning support contract opportunity with the Department of Justice Bureau of Prisons Correctional Facilities. The QASP outlines quality assurance surveillance activities to monitor accuracy of hours billed, quality of individual work effort, quality control and timeliness of deliverables, and status of filling vacancies. Acceptable quality levels and surveillance methods are defined for each activity, with potential consequences for non-compliance including deficiencies, removal from contract, and termination for convenience. The related federal contract opportunity is solicitation number ISO204-24 for master planning professional services support including real property ownership and base operations assistance within the 9th MSC's area of responsibility, as well as military construction programming support.

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QUALITY ASSURANCE SURVEILLANCE PLAN

The Contracting Officer’s Representative (COR) is responsible for performing Quality Assurance Reviews (QARs) and for maintaining a Quality Assurance Review Report (QARR) of the surveillance activities below. The following chart lists quality assurance surveillance activities for this contract.

PWS: 9MSC Master Planning Support 2

QUALITY ASSURANCE SURVEILLANCE ACTIVITIES

Surveillance Activity Performance

Measure or objective

Acceptable Quality Levels (AQL) Surveillance Method / Frequency

Compliance and Non-compliance

Accuracy of hours billed Time billed for Contract Personnel must match with COR’s logs

95% accurate on first submittal and 100% on corrected invoice

100% review by COR;

monthly

Inaccurate hours will result in delay of payment until corrected.

Falling below AQL results in a deficiency.

More than three deficiencies/annually will result in an “unacceptable” CPARs rating at CONTRACT level.

Quality of Individual Work Effort

Work output of contractor meets needs of contract and in accordance with PWS.

All services are performed in accordance with the PWS. All services to be provided within the timeframe. All work performed shall have no more than minor discrepancies in work product reported to COR. Rework must not cause impact to mission, excess amount of training, and disruption.

Random Sampling;

Periodic; COR and/or CO

Numerous discrepancies, though minor will result in a deficiency and may affect CPARS rating.

Repeated or major deficiencies by same Contractor Personnel may result in removal or other action by Contracting Officer.

Quality Control, timeliness, and accuracy of deliverables

Quality Control actions should result in no deficiencies.

Deliverables need to be accurate and timely.

No more than three issues noted on a monthly basis. No more than three submittals are delayed per year.

Random Sampling;

Periodic; COR and/or CO

Inadequate Quality Control, timeliness, and failure to meet deliverables will result in actions that may terminate the Call Order or CONTRACT by Contracting Officer.

PWS: 9MSC Master Planning Support 3

Status of vacancy Vacancy should be filled with a candidate within 45 days.

Position cannot remain unfilled for over 45 days.

Random sampling, Quarterly; COR and/or CO

If vacancy remains unfilled for over 45 days, contract may be terminated for convenience of the government at the discretion of the CO.

QUALITY ASSURANCE SURVEILLANCE PLAN

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