QASP_12444326Q0040.pdf

PDF 117 KB Posted

Attached to
WAF Janitorial Service Ironton Ranger District
Solicitation number
12444326Q0040
Issued by

About this file

This is a Quality Assurance Surveillance Plan (QASP) that establishes performance standards and monitoring procedures for contractor-provided facility cleaning and maintenance services.

The QASP defines performance requirements for eleven service categories: High Dusting, Low Dusting, Space Cleaning, Carpet and Rug Cleaning, Waste and Recycling, Foyers and Porches, Lunchroom and Drinking Fountains, Restroom and Shower Services, Common Areas, Windows and Blinds, and Quarterly Hot Water Extraction Carpet Cleaning Service. Each service must be accomplished according to specifications and frequency schedules established elsewhere in the contract. Most services allow an allowable deviation of 2 defects per month, with the exception of Lunchroom and Drinking Fountains (no allowable deviation) and Quarterly Hot Water Extraction Carpet Cleaning Service (zero defects/missed services per quarterly service). All services are monitored through random sampling inspections, with carpets cleaned as part of quarterly services subject to direct inspection. The Government, through the Contracting Officer, will conduct visual inspections on a random basis and provide the contractor written notification of non-compliance or customer complaints. The contractor receives one opportunity during the next scheduled service to correct any noted deficiencies.

View the file

Other files

File Type Posted
SOW_12444326Q0040.pdf PDF
Performance Evaluation Criteria_12444326Q0040.rtf RTF text file
Solicitation_12444326Q0040.pdf PDF
Wage Determination_12444326Q0040.pdf PDF
SOI_12444326Q0040.xlsx XLSX spreadsheet

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file

Text version

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

The Government will make visual inspections on a random basis using the Quality Standards listed for inspecting the quality of work performed by the contractor. The Contracting Officer will provide the Contractor with written notification of non-compliance or of customer complaints. The Contractor will have one opportunity during the next scheduled service to correct the noted deficiencies.

REQUIRED SERVICE PERFORMANCE

STANDARD

ALLOWABLE

DEVIATION

METHOD OF

SURVEILLANCE

High Dusting Accomplish per specifications and frequency schedule

2 defects per month

Random Sampling

Low Dusting

Accomplish per specifications and frequency schedule

Space Cleaning specifications and frequency schedule

Carpet and Rug Cleaning Accomplish per specifications and frequency schedule

Waste and Recycling specifications and frequency schedule

Foyers and Porches specifications and frequency schedule

Lunchroom and Drinking Fountains

Accomplish per specifications and frequency schedule

None Random Sampling

Restroom and Shower Services

Accomplish per specification and frequency schedule

2 defects per month

Common Areas specification and frequency schedule

2 defects per

Windows and Blinds specification and frequency schedule

2 defects per

Quarterly Hot Water Extraction Carpet Cleaning Service

Accomplish per specification and frequency schedule

NO

defects/missed service per quarterly service

Inspection of carpets cleaned.

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

File details come from the government source that posted it. Updated .