Q&A - RFP Paternity Genetic Testing Services - 6-23-19 final.xlsx
XLSX spreadsheet 44 KB Posted
- Solicitation number
- RFP-171-190000001956-3
- Issued by
- Michigan
About this file
This is a Q&A document related to an RFP for Paternity Genetic Testing Services for the State of Michigan's Office of Child Support (OCS) and child welfare system. The document contains 45 questions and answers covering various aspects of the contract requirements, including specimen collection services, testing procedures, reporting requirements, and technical specifications. The questions reveal that in FY18 there were 7,184 staff collections and 8,692 vendor collections, with major counties like Wayne having 4,926 specimens collected in 2018. The service requires collection capabilities across all Michigan counties, including correctional facilities, with three collectors currently serving the larger counties.
The document clarifies pricing requirements through Tables 1 and 2, with Table 1 covering pricing for counties not wanting full-time collectors and Table 2 for counties opting for full-time staff. Insurance requirements were adjusted to more standard industry levels: $2 million for cyber liability, $1 million per occurrence/$3 million aggregate for professional liability, and $5 million for umbrella coverage. The contract requires specimen storage for 10 years and a turnaround time of 7 business days for test results. A web portal must be maintained for authorized users to access case information, though several IT security requirements were questioned by bidders as potentially excessive for genetic testing services.
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Other files
| File | Type | Posted |
|---|---|---|
| 2 - 190000001956 - Contract Terms - FINAL.docx | DOCX document | |
| 3 - 190000001956 Schedule A Statement of Work - FINAL.docx | DOCX document | |
| 1 - 190000001956 - Proposal Instructions and Vendor Questions Worksheet - FINAL.docx | DOCX document | |
| Q&A - RFP Paternity Genetic Testing Services - follow up 7-3-19 final.xlsx | XLSX spreadsheet | |
| 4 - Schedule E - Pricing -FINAL.docx | DOCX document |
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Final
| Q # | Document and Section | Page # | Bidder Question | Final Answer |
| 1 | Schedule E | 1 | In regard to Table 1: Can the state confirm that Table 1 is only asking for pricing in the event that the counties do not want to exercise the option to have full time collectors in the counties listed? | Yes. The State confirms that Table 1 is only asking for pricing in the event that the counties do not want to exercise the option to have full time collectors in the counties listed. |
| 2 | Schedule E | 1 | In regard to Table 1: Can the state define the service scenario wherein the service provider would charge “draw fee price”? Under what conditions would the vendor provide such a service? | This scenario may happen in rare circumstances. The State is requesting the vendor to provide a cost in case these services are needed. |
3 Schedule E 1 In regard to Table 2: Can the state confirm that Table 2 is only asking for pricing in the event the state decides to exercise the option to have full time staff?
Will the three collectors be for all of the counties who choose to have the collection services? Yes. Table 2 is to identify additional costs in the event the state decides to exercise this option.
The 3 collectors were provided as a baseline. Currently there are 3 collectors that serve the need. This number may change depending on volume and need.
4 Proposal Instructions and Vendor Questions Worksheet section 2 2 Regarding the Table RFP Structure and Documentation we find a listing for Schedule D – Disaster Recovery Plan with guidance “Bidder to complete and submit by proposal deadline”.
| Please provide a copy of the document or form for Schedule D – Disaster Recovery Plan. | The Disaster Recovery Plan is a request that the State is requiring to be submitted by the bidder based on their current policy and procedure. There isn't a template, but should be something bidder creates and submits as "Schedule D - Disater Recover Plan". | |||
| 5 | Statement of Work section Requirement #A.1 | 2 | Statement of Work section Requirements #A.1 states the following: Arrange for specimen collection services in all counties, and provide, at a minimum, annual training (or otherwise as requested) to OCS designated child support paternity establishment personnel to do self-collection where requested by OCS designated child support establishment staff, and child welfare caseworkers. The Contractor must schedule and arrange clinic schedules for the purpose of specimen collection. The Contractor must also provide staff or services for specimen collection outside the State of Michigan and in all types of prison and jail facilities. |
Please provide the current schedule for each site that lists the address, hours of service required and the number of staff collects vs. vendors collects at each site for the past year. Please also provide information regarding collections at correctional facilities to include the address of the facility and the number of collections required for the past year. The State is unable to provide the number of staff collects vs. vendor collects for each site. The State is able to share that in FY18 total staff collects were 7184 and vendor collects were 8692.
Available list of county offices is within this excel document uder the tab "County Offices". Hours of operation are general office hours, but each office maintains their own specific office hours. The actual days and times the vendor collects at county offices is mutually agreed upon by the vendor and the county office.
The State is unable to provide a comprehensive list of correctional facilities and the number of collections from the past year.
6 Schedule E 2 This table lists the estimated annual collections per county but additional information will be required to provide pricing.
| Can the state confirm how many staff collections and/or vendor collections and/or other types of collections (clinic or hospital) were performed last year at each location listed on this table? (Number of specimens specifically for each collection scenario). | The State is unable to provide the number of staff collects vs. vendor collects for each site. The State is able to share that in FY18 total staff collects were 7184 and vendor collects were 8692. | |||
| 7 | Statement of Work section Requirement #5 | 3 | Regarding the table listing specimen counts from 2015 to 2018. |
| Does the state have an explanation why the sample counts have dropped during this period of time? | Michigan (and the US) birth rates in general have declined. This includes a decline in unmarried births. Therefore, resulting in fewer incidents of DNA paternity testing. | |||
| 8 | Proposal Instructions, #7 Delivery of Proposal | 3 | In this item, you write "The bidder should submit all documents in a modifiable (native) format (examples include but are not limited to: Microsoft Word or Excel and Google Docs or Sheets). In addition to submitting documents in a modifiable format, the bidder may also submit copies of documents in PDF." |
| Are you looking to have the bidder submit the proposal electronically in both the native format (e.g. Microsoft Word) AND in PDF format, or is native format sufficient? | Native is preferered, but will accept both. | ||||
| 9 | Proposal Instructions, #7 Delivery of Proposal | 3 | In which format (i.e. native or pdf) do you want the proposal emailed to RiggS@Michigan.gov? | Native is preferered, but will accept both. | |
| 10 | Statement of Work section Requirement #7 | 4 | Please describe what the state envisions as “full-time”. For example does this mean staffing a site Monday through Friday of each week during normal business hours? | Each county office maintains a mutually agreed schedule with the vendor. In general, county offices with larger volumes have vendor staff at the offices for two to three days in a month. | |
| 11 | Statement of Work section Requirement #7 | 4 | At the option of the State, bidder is required to provide staff as needed on a full-time basis for specimen collection services. The following counties currently have specimen collection services in the following locations: Wayne; Oakland; Macomb; Genesee; Washtenaw; and Kent and its surrounding counties. The following are the approximate number of specimens collected in a twelve-month period (January 1 – December 31, 2018) from some of Michigan’s larger counties: Wayne – 4,926; Oakland – 639; Macomb – 848; Genesee – 720; Washtenaw – 296; and Kent – 880. |
How many of these collectors are currently full time in each of these counties?
How many hours are vendor collectors scheduled total for specimen collection services in each county?
How many sites are currently supplied by the vendor? Currently 3 vendor staff accommodate onsite collection for the stated counties. While specific schedules are not readily available, in general, county offices with larger volumes have vendor staff at the offices for two to three days in a month. The volumes of collection activity will dictate the number and frequency necessary.
12 Statement of Work section Requirement #8 4 This section states the following: Bidder must provide a report covering the last two state fiscal years (10/1/16-9/30/18) of the average response time for interstate tests and cases involving county jails and state or federal prisons and jail facilities.
What is meant by “response time”? Is that the amount of time the vendor needs to schedule the collection, or the time the vendor needs to collect the actual sample or the time required to report results? The response time is from the request for the collection speciman to the test results being provided. In addition, the time from the receipt of the final specimen to the test results being provided.
| 13 | Proposal Instructions, #16 Confidential Treatment | 5 | Regarding sub item 16.a.ii, in which format (native or PDF) do you want the Public Copy submitted? | Please submit the Confidential Treatment Form in PDF format. |
| 14 | Proposal Instructions, #16 Confidential Treatment | 5 | Regarding sub item 16.a.ii, does the Public Copy also need to be emailed? If so, in which format (native or PDF)? | Yes. In PDF format. |
| 15 | Statement of Work, #10 Postage Paid Specimen Drawing Kits | 5 | You state "Bidder must provide a specimen kit with their proposal." Since we are submitting an electronic proposal, would a photograph of the collection kit be sufficient? | Yes, a photograph imbedded in a word or PDF document would be acceptable. |
| 16 | Statement of Work #11 | 6 | Statement of Work #11 page 6 states - Bidder must describe their complete self-collection procedure from the point of providing the kit to the person doing the self-collection through the receipt of the samples into the laboratory for testing. |
| Are we correct in assuming that by self-collections the state means sample collected by agency staff at a child support office or other state facility? | Yes | |||
| 17 | Statement of Work section # 12 | 6 | Statement of Work section 12 states - Buccal Swabs/Blood Samples - Contractor must have the ability to perform Polymerase Chain Reaction (PCR) testing methods on DNA samples collected by either buccal swabs or blood draws and have the ability to perform Restriction Fragment Length Polymorphism testing when requested by the OCS designated child support paternity establishment personnel or the child welfare caseworkers, in conjunction with the Circuit Court. AABB standards have not included standards for RFLP testing since 2010. |
We are not aware of sources for the reagents (chemicals) necessary to perform this technology; thus, making it impossible for labs to meet these requirement. RFLP is an antiquated technology that is no longer in use in relationship or forensic testing. We respectfully request the State remove the requirement for RFLP testing and sample exchange program from the RFLP. In the Statement of Work, page 6, #12, the State agrees to remove the requirement for RFLP testing when requested from the Statement of Work, page 6, #12. The State still requires that the bidder will provide their expertise on the current technology used while following the industry standards in the Bidder Response box.
18 Statement of Work, #12 Buccal Swabs/Blood Samples 6 In this item, you list the requirement for RFLP testing. The material to perform these tests are no longer available, and RFLP has been replaced with PCR as the industry standard. Could the State please remove the requirement for RFLP testing since it is impossible to perform? In the Statement of Work, page 6, #12, The State agrees to remove the requirement for RFLP testing when requested. We rely on the bidder to provide their expertise on the technology used, following the industry standards.
| 19 | Contract Terms, #18.4 Subcontracting | 8 | Are the independently contracted Specimen Collectors considered Subcontractors? Are collection sites i.e., hospitals, health deparments, or clinics also considered Subcontrators? These types of arrangements are routinely used in the industry. The laboratories have agreements with the entities to ensure compliance. Would the state need to provide written consent approval for each site/location? Collection sites and collectors are used throughout the US and internationally to provide collection services for Interstate and International case participants. | Yes. Anyone performing any service under the awarded contract will be considered subcontractors. Please review Secton 18.4, page 8 of the Contract Terms. For bidding purposes, the State is not requiring bidders to submit each of their locations that they use as collection sites. However, the State will not modify any language in this RFP pertaining to subcontractors. |
| 20 | Statement of Work, #19 Specimen Storage | 8 | American Association of Blood Banks (AABB) standards require storage of the actual specimen for 6 months after a result is issued. Once a sample is tested and a report is issued meeting all AABB requirements, it is not necessary to maintain the actual sample in order to re-use the data in a subsequent case (assuming proper order and consent is obtained). It is important to maintain all chain of custody records, the report, genetic data, etc. for a minimun of 5 years or longer based on any contractual obligations. We request that the wording be revised to the following: |
Contractor must be able to store all necessary data and/or specimens for a minimum of 10 years unless they have been excluded and are required to be destroyed pursuant to Michigan Statue, MCL722.716a.
a. Bidder must describe how long they are currently storing data and/or samples and their experience with the reuse of stored data and/or samples.
In the Statement of Work, page 8, #19 is hereby changed to read:
Contractor must be able to store all necessary data and/or specimens for a minimum of 10 years unless they have been excluded and are required to be destroyed pursuant to Michigan Statue, MCL722.716a.
a. Bidder must describe how long they are currently storing data and/or samples and their experience with the reuse of stored data and/or samples.
| 21 | Statement of Work, #20 Expungement Process | 8 | We can perform the required Expungement Process according to Michigan Statute MCL722.716a. This is a very time consuming and costly process. Would the state consider allowing an additional method of notification requirement to the alleged father to incude an electronic email notification? USPS certified return receipt adds an approximate additional cost of $7.00 per case requiring expungement. This would allow options for the vendor in order to provide a more economical method of delivery. | Current statute requires certified mail. The State is interested in alternatives should the statute change during the contract term. |
| 22 | Statement of Work #22 | 9 | Statement of Work #22 on page 9 states the following - Expert Witness Testimony – The Contractor must make available expert witness testimony in court at the request of the OCS designated child support establishment personnel or the child welfare caseworker. The expert witness provided by the Contractor must be certified as an expert witness in all courts of the state of Michigan. Scheduling arrangements related to the provision of expert witness testimony by the Contractor are the responsibility of the requesting child support paternity establishment personnel or the child welfare caseworker. Contractor’s failure to provide this service at the court appointed time may be considered for corrective action, liquidated damages or default of the Contract. The number of requested engagements will vary and is not under the control of the State of Michigan. An expert witness engagement is defined as an appearance by one witness for not longer than one day per case. The Contractor must, upon request, provide an affidavit or signing of pleadings in support of Summary Disposition. |
| There is no state-wide “certification” or “certification process” for experts that we are aware of in the State of Michigan. Are we correct to assume that our expert’s competency to testify will be established in the usual manner by the various courts when and where they come to testify? | Yes. | ||||
| 23 | Contract Terms section 18.9 | 10 | Is the Offeror supposed to populate sections of the Contract Terms document like section 18.9 and return it as part of its proposal? | Yes. Items highlighted in green should be populated by the bidder with information that pertains to that section | |
| 24 | Contract Terms, #20.2 Hosted Services | 11 | This question concerns the depth of the IT security requirements. Child Support's involvement with a lab's web portal is far less involved than that of other Child Support vendors such as fiscal collections, fiscal disbursements, statewide system management, call center management, etc. The genetic testing labs do not access your statewide system. Additionally, only a very few OCS and child welfare associates access the lab's database portal that maintains information about the genetic testing cases. The public never accesses it, and each Child Support associate has a unique username and password. Could you please delete this requirement since it is not applicable to the genetic testing RFP? | No, the IT Security requirements will not be removed. The IT Security requirements pertain to the Web portal and the infrastructure hosting the web portal and storing/archiving the data presented via the web portal. | |
| 25 | Statement of Work, #26 Turnaround Time for Reports | 11 | Please confirm if the turnaround time specification of "7 days or less after the receipt of the final specimen" is Business Days or Calendar Days. | Business Days | |
| 26 | Statement of Work #28 | 12 | Statement of Work #28 state the following - Procedures Manual – The Contractor must have and maintain a manual detailing all laboratory procedures and policies. Bidder must provide a copy of their current procedures manual. |
Our standard operating procedures (SOPs) are numerous (number in the 100s) and are very technical in nature. They are also considered proprietary and it would be time consuming to request confidential treatment for each SOP. All SOPs are available for review on site. Would the agency accept a list of our SOPs as evidence we meet this requirement and in lieu of providing copies of the actual policies and procedures themselves? Yes, a list would be sufficient. However, the state may request a copy of the SOPs upon need.
27 Statement of Work Requirement section B.29 12 The Contractor must also provide proof of its compliance with the ADA.
| What constitutes proof of compliance – will the state accept a VPAT or is there another mechanism? | The contractor is required to comply with the Michigan Digital Standards and also undergo an ADA review. Digital Standards are located at www.michigan.gov/standards | |||
| 28 | Statement of Work Requirement section B.32 | 14 | Bidder must describe their experience with a file transfer process to a statewide or countywide system and provide a graphic representation of the process, examples of the information that was/is transferred and description of the system that receives the information. |
| Is there already a file transfer process in place and if so can the state please provide a technical description of the protocols employed and the designed file format (XML, HL7, HML, etc.)? | The State of Michigan leverages an Enterprise wide File Transfer System based on the product MessageWay.by IPSwitch. Various file formats are supported. | |||
| 29 | Statement of Work Technical Specifications section 2.b | 17 | All Hosted Services provided by the Contractor must adhere to the Look and Feel Standards |
| Should the hosted service not initially meet these standards, what would be the provision for allowing us to remediate any deficiencies? | The contractor is required to comply with the Michigan Digital Standards and also undergo an Look and Feel review. Digital Standards are located at www.michigan.gov/standards. Non-compliance remediation timeframe will be negotiated with the Contractor. | |||
| 30 | Statement of Work Technical Specifications section 2.d | 18 | Hosted Services must be capable of supporting the State standard federated single sign on with multi-factor authentication using SAML or comparable mechanisms. |
| Should the hosted service not initially meet this requirement, what would be the provision for allowing us to provide an alternate implementation or remediation? | Non-compliance remediation timeframe or review / acceptance of alternative implementation will be negotiated with the Contractor. | |||
| 31 | Statement of Work Technical Specifications section 2.e.2 | 18 | Hosted Services must utilize responsive design practices to ensure the application is accessible via a mobile device. Solution must support iOS, Android and Windows Mobile platforms for mobile devices (e.g. cellular phones and tablets). All features must be able to perform via mobile devices. |
| Should the hosted service not initially meet this requirement, what would be the provision for allowing us to provide remediation? | Non-compliance remediation timeframe will be negotiated with the Contractor. | |||
| 32 | Statement of Work Technical Specifications section 2.f.4 | 19 | If applicable, provide multi-factor authentication. This level; however, does not require a hard token at contract execution. Some other method such as SMMS text with passcode, phone call with temporary passcode, or other approved multi-factor authentication for privileged/administrative access, method must be used. |
| Should the hosted service not initially meet this requirement, what would be the provision for allowing us to provide an alternate implementation or remediation? | Non-compliance remediation timeframe or review / acceptance of alternative implementation will be negotiated with the Contractor. | ||||
| 33 | Statement of Work section Requirement section 5 Reporting | 24 | Please provide examples of each of the reports listed in this section as currently being submitted. | The State currently receives a monthly report that identifies the following information for each county: |
- The number of samples collected;
- The number of cases in each county reported;
- The number of exclusions and inclusions;
- The percentage of exclusions; and
- The average turn-around-time for cases in each county
The State recommends that Bidder propose additional reports and/or format suggestions.
| 34 | Contract Terms section 32 | 25 | Would it be equally acceptable to the State to be listed on the certificate of insurance as certificate holder rather than additional insured? | Yes |
| 35 | Statement of Work section Requirement section 7.3 Liquidated Damages | 25 | Please provide examples that explain specific scenarios where liquidated damage will be assessed. For example if a case missed the required turnaround time will these liquidated damages be applied? | Examples are within the Statement of Work in the RFP. |
Page 7, #17 - Repeat Tests Page 9, #22 - Expert Witness Testimony Page 10, #24 - Report of Test Results Page 11, #26 - Turnaround Time for Reports
| 36 | Contract Terms, #34 Software Escrow | 27 | This question concerns the depth of the IT security requirements. Child Support's involvement with a lab's web portal is far less involved than that of other Child Support vendors such as fiscal collections, fiscal disbursements, statewide system management, call center management, etc. The genetic testing labs do not access your statewide system. Additionally, only a very few OCS and child welfare associates access the lab's database portal that maintains information about the genetic testing cases. The public never accesses it, and each Child Support associate has a unique username and password. Could you please delete this requirement since it is not applicable to the genetic testing RFP? | No, the IT Security requirements will not be removed. The IT Security requirements pertain to the Web portal and the infrastructure hosting the web portal and storing/archiving the data presented via the web portal. |
| 37 | Contract Terms - Schedule B - Service Level Agreement | 35 | Is this section applicable to our internally hosted service (application) being accessed remotely? | SLAs apply to the availability of the Web Portal. Per Proposal Instructions, The State strongly encourages strict adherence to the Contract Terms. The State reserves the right to deem a bid non-responsive for failure to accept the Contract Terms. Nevertheless, the bidder may submit proposed changes to the Contract Terms in track changes (i.e., visible edits) with an explanation of the bidder’s need for each proposed change. Failure to include track changes with an explanation of the bidder’s need for the proposed change constitutes the bidder’s acceptance of the Contract Terms. General statements, such as that the bidder reserves the right to negotiate the terms and conditions, may be considered non-responsive. |
| 38 | Contract Terms, Service Level Agreement | 35 | This question concerns the depth of the IT security requirements. Child Support's involvement with a lab's web portal is far less involved than that of other Child Support vendors such as fiscal collections, fiscal disbursements, statewide system management, call center management, etc. The genetic testing labs do not access your statewide system. Additionally, only a very few OCS and child welfare associates access the lab's database portal that maintains information about the genetic testing cases. The public never accesses it, and each Child Support associate has a unique username and password. Could you please delete this requirement since it is not applicable to the genetic testing RFP? | No, the IT Security requirements will not be removed. The IT Security requirements pertain to the Web portal and the infrastructure hosting the web portal and storing/archiving the data presented via the web portal. |
| 39 | Contract Terms - Schedule C – Data Security Requirements - Section 3 Protection of the State’s Confidential Information | 42 | For the purposes of our internal database and computing systems, will an attestation from our Corporate Security department suffice to address concerns around security and access (barring specific requirements called out in 3.7 and 3.8)? | Contractor is required to participate in the Securtiy Assessment process. Information provided by Corportate Security will be considered as part of the Security Assessment. |
| 40 | Statement of Work, #28 Procedures Manual | 43 | You ask the bidder to provide a copy of its procedure manual. A lab's procedure manual is hundreds of pages, very scientific oriented, and is considered proprietary to that lab. The procedures manual is reviewed by the AABB in the course of the lab's inspection. Based on the manual's size, confidential nature, and being filled with laboratory minutae, would the State be willing to accept AABB accreditation as proof that its procedures manual is valid? | Yes |
| 41 | Statement of Work, # 2a Technical Specifications | 59 | This question concerns the depth of the IT security requirements. Child Support's involvement with a lab's web portal is far less involved than that of other Child Support vendors such as fiscal collections, fiscal disbursements, statewide system management, call center management, etc. The genetic testing labs do not access your statewide system. Additionally, only a very few OCS and child welfare associates access the lab's database portal that maintains information about the genetic testing cases. The public never accesses it, and each Child Support associate has a unique username and password. Could you please delete this requirement since it is not applicable to the genetic testing RFP? | No. The IT Security requirements will not be removed. The IT Security requirements pertain to the Web portal and the infrastructure hosting the web portal and storing/archiving the data presented via the web portal. |
| 42 | License Grant and Restrictions, #19 | 10-11 | Please confirm how this requirement applies to this genetic testing solicitation. Typically, each genetic testing vendor maintains a secure website that is available to authorized users in each county and/or state. These are not hosted services and while results or case status is online, the secure site is not processing state data. Information regarding case status is able to be exported by authorized users. With regard to State Ownership of Work Product, the product is the results of the testing which are provided to the authorized agency personnel. The vendor maintains the data and actual samples according to contract and accreditation standards. | Per Proposal Instructions, The State strongly encourages strict adherence to the Contract Terms. The State reserves the right to deem a bid non-responsive for failure to accept the Contract Terms. Nevertheless, the bidder may submit proposed changes to the Contract Terms in track changes (i.e., visible edits) with an explanation of the bidder’s need for each proposed change. Failure to include track changes with an explanation of the bidder’s need for the proposed change constitutes the bidder’s acceptance of the Contract Terms. General statements, such as that the bidder reserves the right to negotiate the terms and conditions, may be considered non-responsive. |
| 43 | Statement of Work Technical Specifications section 2.f.6 | Remain compliant with: |
i. Privacy Act of 1974, Public Law 93-579
ii. Federal Information Security Management Act (FISMA) of 2002, 44 USC 3541 et seq.
iii. Michigan Identity Theft Protection Act, MCL 445.61 through MCL 445.79d
| How does the state recommend that we demonstrate compliance with each of these statutes? | Contractor is required to participate in the Securtiy Assessment process. Compliance will be evaluated as part of the Securitiy Assessment. | ||||
| 44 | Contract Terms #32.1 Required Coverage | 24-26 | Under Privacy and Security Liability (Cyber Liability) Insurance, the Required Limit is $5,000,000 for Each Occurrence and $5,000,000 for Annual Aggregate. Would the state allow $2,000,000 as this is the industry standard coverage? Under Professional Liability Insurance, it requires $3,000,000 for Each Occurrence and Annual Aggregrate. Our current policy is $1,000,000 for Each Occurrence and $3,000,000 Annual Aggregate. Would the state consider reducing the amount to $1,000,000 for Each Occurrence. The Umbrella or Excess Liability is requiring a Mimial Limit of $10,000,000 General Aggregate, and our current is $5,000,000. Would the state consider reducing to $5,000,000. These requirements seem excessive and are well beyond the typical coverages required in our industry. The cost for these added coverages is significant and currently under review, but it appears to be at least $75,000 per year additional cost that would be incurred. | Insurance levels will be reduced to suggested levels per DTMB Central Procurement Risk Management approval as follows: |
Privacy and Security Liability (Cyber Liability) Insurance Minimal Limits:
$2,000,000 Each Occurance $2,000,000 Annual Aggregate
Professional Liability (Errors and Omissions) Insurance Minimal Limits:
$1,000,000 Each Occurance $3,000,000 Annual Aggregagte
Umbrella or Excess Liability Insurance Minimal Limits:
$5,000,000 General Aggregate 45 Contract Terms #20.2 Hosted Services, #34 Software Escrow, Schedule B-Service Level Agreement 11, 27, and 35 Our proposal response team members are reviewing the documents and are formulating their questions. One big question that arose concerns the depth of the IT security requirements and Hosted Services. Child Support's involvement with our web portal is far less involved than that of other Child Support vendors such as fiscal collections, fiscal disbursements, statewide system management, call center management, etc. The genetic testing labs do not access your statewide system. Additionally, only a very few Child Support associates access our web portal, our database that maintains information about our genetic testing cases. The public never accesses it, and each Child Support associate has a unique username and password. Please confirm if these services and requirements are intended for the Genetic Paternity Testing Services solicitation. If possible, an expedited response is critical in order for us to properly respond and with such a short response time. The IT Security requirements pertain to the Web portal and the infrastructure hosting the web portal and storing/archiving the data presented via the web portal.
County Offices
| Office | Address | City | State | ZIP/Postal Code | County:County Name |
| PA | County Courthouse |
PO Box 189
| Harrisville | MI | 48740 | Alcona |
| FOC | PO Box 366 |
| Harrisville | MI | 48740 | Alcona |
| PA | 101 Court St. | ||
| Munising | MI | 49862 | Alger |
| FOC | 101 Court St. | ||
| Munising | MI | 49862 | Alger |
| PA | PO Box 358 |
| Allegan | MI | 49010 | Allegan |
| FOC | PO Box 358 |
| Allegan | MI | 49010 | Allegan | |||
| FOC | 719 W. Chisholm, Ste 1 | Alpena | MI | 49707-2452 | Alpena | |
| PA | County Annex - Suite 2 | |||||
| 719 Chisholm | Alpena | MI | 49707 | Alpena | ||
| PA | PO Box 280 | |||||
| 205 Cayuga | Bellaire | MI | 49615 | Antrim | ||
| FOC | 328 Washington Street | |||||
| Suite 200 | Traverse City | MI | 49684 | Antrim | ||
| PA | PO Box 1309 | |||||
| 120 North Grove | Standish | MI | 48658 | Arenac | ||
| FOC | P. O. Box 115 | Standish | MI | 48658 | Arenac | |
| FOC | 401 E Houghton Ave | Houghton | MI | 49331 | Baraga | |
| PA | 12 N. Third St. | |||||
| Courthouse Annex | L'Anse | MI | 49946 | Baraga | ||
| PA | Establishment Division | |||||
| 102 S. Broadway | Hastings | MI | 49058 | Barry | ||
| FOC | 102 S. Broadway | Hastings | MI | 49058 | Barry | |
| PA | 1230 Washington Ave | |||||
| Suite 768 | Bay City | MI | 48708 | Bay | ||
| FOC | PO Box 856 | Bay City | MI | 48707 | Bay | |
| PA | Government Center | |||||
| 448 Court Place | Beulah | MI | 49617 | Benzie | ||
| FOC | 448 Court Place | Beulah | MI | 49617 | Benzie | |
| PA | 401 8th St, PO Box 1407 | Benton Harbor | MI | 49022 | Berrien | |
| FOC | 811 Port Street | St. Joseph | MI | 49085 | Berrien | |
| PA | 401 8th St. | Benton Harbor | MI | 49022 | Berrien | |
| FOC | 31 Division St | Coldwater | MI | 49036 | Branch | |
| PA | Courthouse | |||||
| 31 Division St. | Coldwater | MI | 49036 | Branch | ||
| PA | Justice Complex | |||||
| 161 East Michigan | Battle Creek | MI | 49014 | Calhoun | ||
| FOC | 161 E Michigan Ave | Battle Creek | MI | 49014 | Calhoun | |
| FOC | 60296 M-62 Suite 3 | Cassopolis | MI | 49031 | Cass | |
| PA | Cass County Law and Courts Building | |||||
| 60296 M-62, Suite 6 | Cassopolis | MI | 49031 | Cass | ||
| FOC | County Building | |||||
| 301 State Street | Charlevoix | MI | 49720 | Charlevoix | ||
| PA | County Building Annex | |||||
| 301 State Street | Charlevoix | MI | 49720 | Charlevoix | ||
| PA | County Building | |||||
| PO Box 70 | Cheboygan | MI | 49721 | Cheboygan | ||
| FOC | PO Box 70 | Cheboygan | MI | 49721 | Cheboygan | |
| PA | County Courthouse |
325 Court St.
| Suite 103 | Sault Ste. Marie | MI | 49783 | Chippewa | ||
| FOC | 325 Court Street | |||||
| Suite 104 | Sault Ste Marie | MI | 49783 | Chippewa | ||
| FOC | PO Box 988 | Harrison | MI | 48625 | Clare | |
| PA | PO Box 586 | Harrison | MI | 48625 | Clare | |
| FOC | 100 E STATE ST, STE 4100 | St. Johns | MI | 48879 | Clinton | |
| PA | Courthouse |
Suite 3100
| 100 E. State St. | St. Johns | MI | 48879 | Clinton |
| PA | County Courthouse |
200 West Michigan Avenue
| Grayling | MI | 49738 | Crawford | |||
| FOC | 200 W. Michigan Avenue | Grayling | MI | 49738 | Crawford | |
| FOC | 310 Ludington St | Escanaba | MI | 49829 | Delta | |
| PA | 310 Ludington | Escanaba | MI | 49829 | Delta | |
| FOC | PO Box 725 | |||||
| 300 East D Street | Iron Mountain | MI | 49801 | Dickinson | ||
| PA | PO Box 725 | |||||
| 300 East D Street | Iron Mountain | MI | 49801 | Dickinson | ||
| PA | 1045 Independence Blvd | Charlotte | MI | 48813 | Eaton | |
| FOC | 1045 Independence Blvd | Charlotte | MI | 48813 | Eaton | |
| FOC | 200 Division St | Petoskey | MI | 49770 | Emmet | |
| PA | County Building | |||||
| 200 Division Street | Petoskey | MI | 49770 | Emmet | ||
| PA | Family Support Division |
McCree Building
| 630 S Saginaw St | Flint | MI | 48502 | Genesee | ||
| FOC | 1101 Beach Street | Flint | MI | 48502 | Genesee | |
| FOC | 401 W. Cedar | Gladwin | MI | 48624 | Gladwin | |
| PA | 401 W. Cedar | Gladwin | MI | 48624 | Gladwin | |
| FOC | Courthouse | Bessemer | MI | 49911 | Gogebic | |
| PA | Courthouse | |||||
| 200 North Moore | Bessemer | MI | 49911 | Gogebic | ||
| PA | 324 Court St. | Traverse City | MI | 49684 | Grand Traverse | |
| FOC | 328 Washington St | |||||
| Suite 200 | Traverse City | MI | 49684 | Grand Traverse | ||
| FOC | PO Box 157 | Ithaca | MI | 48847 | Gratiot | |
| PA | 214 East Center Street | |||||
| Suite 10 | Ithaca | MI | 48847 | Gratiot | ||
| FOC | 15 Care Dr | Hillsdale | MI | 49242 | Hillsdale | |
| PA | 61 McCollum Street | Hillsdale | MI | 49242 | Hillsdale | |
| FOC | 401 E. Houghton Ave | Houghton | MI | 49331 | Houghton | |
| PA | County Courthouse | |||||
| 401 East Houghton Ave | Houghton | MI | 49931 | Houghton | ||
| PA | County Building |
250 East Huron Avenue
| Suite 103 | Bad Axe | MI | 48413 | Huron | ||
| FOC | 250 East Huron Ave | |||||
| Suite 211 | Bad Axe | MI | 48413-1166 | Huron | ||
| FOC | PO Box 40097 | Lansing | MI | 48901 | Ingham | |
| PA | Floor 3-R |
Grady J. Porter Bldg
| 303 W. Kalamazoo Street | Lansing | MI | 48933 | Ingham | ||
| FOC | 100 W Main St | Ionia | MI | 48846 | Ionia | |
| PA | Courthouse | |||||
| 100 Main Street | Ionia | MI | 48846 | Ionia | ||
| FOC | PO Box 837 | Tawas City | MI | 48764 | Iosco | |
| PA | County Building |
422 Lake Street
| P.O. Box 548 | Tawas City | MI | 48764 | Iosco | ||
| FOC | 2 South 6th St - 19 | Crystal Falls | MI | 49920 | Iron | |
| PA | 2 South 6th Street, Suite 1 | Crystal Falls | MI | 49920 | Iron | |
| FOC | 300 N. Main | Mt. Pleasant | MI | 48858 | Isabella | |
| PA | 200 N. Main | Mt. Pleasant | MI | 48858 | Isabella | |
| PA | 1697 Lansing Avenue | |||||
| PO Box 6589 | Jackson | MI | 49204 | Jackson | ||
| FOC | 1697 Lansing Avenue | Jackson | MI | 49202 | Jackson | |
| FOC | 1536 Gull Road | Kalamazoo | MI | 49048 | Kalamazoo | |
| PA | 1536 Gull Rd | Kalamazoo | MI | 49048 | Kalamazoo | |
| PA | Courthouse | |||||
| 605 North Birch Street | Kalkaska | MI | 49646 | Kalkaska | ||
| FOC | 605 North Birch St | Kalkaska | MI | 49646 | Kalkaska | |
| PA | Family Law Division |
82 Ionia NW
| Suite 425 | Grand Rapids | MI | 49503 | Kent | ||
| FOC | 82 IONIA AVE NW | |||||
| PO BOX 351 | Grand Rapids | MI | 49501-0351 | Kent | ||
| PA | 316 Sixth Street | Calumet | MI | 49913 | Keweenaw | |
| FOC | 401 E Houghton Ave | Houghton | MI | 49931 | Keweenaw | |
| FOC | 800 10th St., Suite 300 | Baldwin | MI | 49304 | Lake | |
| PA | 800 10th Street, Suite 220 | Baldwin | MI | 49304 | Lake | |
| PA | 255 Clay St | Lapeer | MI | 48446 | Lapeer | |
| FOC | 255 Clay St | Lapeer | MI | 48446 | Lapeer | |
| FOC | 328 Washington St | |||||
| Suite 200 | Traverse City | MI | 49684 | Leelanau | ||
| PA | 8527 East Government Center Dr | |||||
| Suite 202 | Suttons Bay | MI | 49682 | Leelanau | ||
| PA | 126 E Church St | Adrian | MI | 49221 | Lenawee | |
| FOC | PO Box 577 | Adrian | MI | 49221 | Lenawee | |
| PA | 210 S. Highlander Way, Suite 4 | Howell | MI | 48843 | Livingston | |
| FOC | Livingston County Friend of the Court |
The Law Center
| 210 S. Highlander Way Suite 3 | Howell | MI | 48843 | Livingston | ||
| FOC | 407 West Harrie St | Newberry | MI | 49868 | Luce | |
| PA | 407 W. Harrie St | Newberry | MI | 49868 | Luce | |
| PA | Mackinac County Prosecutor's Office |
100 South Marley St
| Room 125 | St. Ignace | MI | 49781 | Mackinac | ||
| FOC | 100 S. Marley St | |||||
| Room 110 | St. Ignace | MI | 49781 | Mackinac | ||
| FOC | 10 N. Main St | Mt. Clemens | MI | 48043 | Macomb | |
| PA | Macomb County PA Office - 1 S. Main, 3rd Floor | Mt. Clemens | MI | 48043 | Macomb | |
| FOC | 415 Third St | Manistee | MI | 49660 | Manistee | |
| PA | Courthouse | |||||
| 415 Third St | Manistee | MI | 49660 | Manistee | ||
| FOC | 234 W. Baraga Ave | Marquette | MI | 49855 | Marquette | |
| PA | FAMILY SUPPORT DIVISION | |||||
| 234 West Baraga Ave | Marquette | MI | 49855-4751 | Marquette | ||
| FOC | 304 East Ludington Ave | Ludington | MI | 49431 | Mason | |
| PA | County Courthouse | |||||
| 304 East Ludington Ave | Ludington | MI | 49431 | Mason | ||
| FOC | PO Box 508 | Big Rapids | MI | 49307 | Mecosta | |
| PA | Courthouse | |||||
| 400 Elm St | Big Rapids | MI | 49307 | Mecosta | ||
| PA | Courthouse |
839 10th Avenue
| Courthouse-2nd Floor | Menominee | MI | 49858 | Menominee | ||
| FOC | 839 10th Ave | Menominee | MI | 49858 | Menominee | |
| PA | 220 W. Ellsworth Street | |||||
| 4th Floor | Midland | MI | 48640 | Midland | ||
| FOC | 220 W. Ellsworth Street | |||||
| 4th Floor | Midland | MI | 48640-5183 | Midland | ||
| FOC | 401 North Lake Street | Cadillac | MI | 49601 | Missaukee | |
| PA | 129 S. Main St., PO Box 348 | Lake City | MI | 49651 | Missaukee | |
| FOC | 106 E. First St | Monroe | MI | 48161 | Monroe | |
| PA | 106 East First St | Monroe | MI | 48161 | Monroe | |
| PA | 621 N. State St | Stanton | MI | 48888 | Montcalm | |
| FOC | 629 N. State St | |||||
| PO BOX 305 | Stanton | MI | 48888 | Montcalm | ||
| FOC | PO Box 479 | Atlanta | MI | 49709 | Montmorency | |
| PA | M-32 | |||||
| PO Box 789 | Atlanta | MI | 49709 | Montmorency | ||
| PA | Michael Kobza Hall of Justice |
5th Floor
| 990 Terrace | Muskegon | MI | 49442 | Muskegon | ||
| FOC | 990 Terrace, 3rd Floor | Muskegon | MI | 49442 | Muskegon | |
| FOC | PO Box 885 | White Cloud | MI | 49349 | Newaygo | |
| PA | 1092 Newell | |||||
| PO Box 885 | White Cloud | MI | 49349 | Newaygo | ||
| FOC | 230 Elizabeth Lake Road |
PO Box 436012
| Pontiac MI 48341 | Pontiac | Mi | 48343 | Oakland | ||
| PA | 1200 North Telegraph | Pontiac | MI | 48341 | Oakland | |
| FOC | 100 South State St | |||||
| Suite M34 | Hart | MI | 49420 | Oceana | ||
| PA | 100 State Street | |||||
| Suite L 14 | Hart | MI | 49420 | Oceana | ||
| PA | County Bldg #109 | |||||
| 806 West Houghton Avenue | West Branch | MI | 48661 | Ogemaw | ||
| FOC | Suite 106 | |||||
| 806 W. Houghton | West Branch | MI | 48661 | Ogemaw | ||
| PA | Courthouse | |||||
| 725 Greenland Road | Ontonagon | MI | 49953 | Ontonagon | ||
| FOC | 725 Greenland Rd | Ontonagon | MI | 49953 | Ontonagon | |
| FOC | PO Box 135 | Reed City | MI | 49677 | Osceola | |
| PA | 410 W. Upton | Reed City | MI | 49677 | Osceola | |
| PA | 105 S. Court St. | |||||
| PO Box 399 | Mio | MI | 48647 | Oscoda | ||
| FOC | 105 Court St | |||||
| P.O. Box 656 | Mio | MI | 48647 | Oscoda | ||
| PA | 800 Livingston Blvd - Suite 3D | Gaylord | MI | 49735 | Otsego | |
| FOC | 800 Livingston Blvd. | |||||
| Suite 1A | Gaylord | MI | 49735 | Otsego | ||
| PA | Grand Haven | MI | 49417 | Ottawa | ||
| FOC | 414 Washington Street | |||||
| Suite 225 | Grand Haven | MI | 49417 | Ottawa | ||
| FOC | P. O. Box 192 | Rogers City | MI | 49779 | Presque Isle | |
| PA | Courthouse |
151 East Huron Avenue
| PO Box 110 | Rogers City | MI | 49779 | Presque Isle | ||
| FOC | 500 Lake St | Roscommon | MI | 48653 | Roscommon | |
| PA | 500 Lake Street | Roscommon | MI | 48653 | Roscommon | |
| FOC | 111 S. Michigan Ave | Saginaw | MI | 48602 | Saginaw | |
| PA | Courthouse | |||||
| 111 S. Michigan Ave | Saginaw | MI | 48602 | Saginaw | ||
| FOC | 201 McMorran Blvd Rm 1600 | Port Huron | MI | 48060 | Saint Clair | |
| PA | 201 McMorran Blvd. | |||||
| Room 3300 | Port Huron | MI | 48060 | Saint Clair | ||
| PA | Courthouse |
125 W. Main Street
| PO Box 249 | Centreville | MI | 49032 | Saint Joseph | ||
| FOC | PO Box 249 | Centreville | MI | 49032 | Saint Joseph | |
| PA | Courthouse |
60 West Sanilac
| Rm 314 | Sandusky | MI | 48471 | Sanilac | ||
| FOC | PO Box 187 | |||||
| 60 W. Sanilac Ave | Sandusky | MI | 48471 | Sanilac | ||
| FOC | 300 Walnut St, Rm 127 | Manistique | MI | 49854 | Schoolcraft | |
| PA | 300 Walnut Street, Room 209 | Manistique | MI | 49854 | Schoolcraft | |
| PA | Surbeck Building-2nd Floor | |||||
| 201 N. Shiawassee | Corunna | MI | 48817 | Shiawassee | ||
| FOC | 208 N. Shiawassee | Corunna | MI | 48817 | Shiawassee | |
| PA | Courthouse |
207 E Grant Street
| Suite 1 | Caro | MI | 48723 | Tuscola | ||
| FOC | 440 N State Street | |||||
| 1st Floor | Caro | MI | 48723 | Tuscola | ||
| FOC | 219 Paw Paw St | Paw Paw | MI | 49079 | Van Buren | |
| PA | 219 Paw Paw St | Paw Paw | MI | 49079 | Van Buren | |
| FOC | P.O. Box 8645 (101 E. Huron) | Ann Arbor | MI | 48107 | Washtenaw | |
| PA | Washtenaw County PA Office |
Child Support Division
| PO Box 8645 | Ann Arbor | MI | 48107 | Washtenaw | ||
| PA | 645 Griswold, 10th Floor Penobscot Building | Detroit | MI | 48226 | Wayne | |
| FOC | 645 Griswold, 12th Floor Penobscot Building | Detroit | MI | 48226 | Wayne | |
| FOC | 401 North Lake Street | Cadillac | MI | 49601 | Wexford | |
| PA | 437 E. Division St | Cadillac | MI | 49601 | Wexford |
File details come from the government source that posted it. Updated .