Q___A_Foreign_Language_Bid.pdf
PDF 70 KB Posted
- Solicitation number
- 0000038593
- Issued by
- California
About this file
This file is a Questions & Answers document related to a foreign language interpretation, translation, and telephonic services contract (PR269006) issued by the California Department of Developmental Services (DDS). The contract solicitation seeks foreign language interpretation and translation services for individuals and staff, with services scheduled by the Project Representative. The contract term is July 1, 2026 through June 30, 2027. Interpreters must possess a minimum of 2 years of experience in both legal and court interpretation and translation, as well as 2 years of mental and/or developmental hospital interpretation and translation experience. Interpreters must be available immediately upon the contract start date. Current service volume is projected at 3 interpreters daily, 5 days per week for in-person Spanish interpretation services, totaling approximately 30 hours per week.
The incumbent vendor, Hanna Interpreting, currently holds the contract, which expires June 30, 2026, with all renewal options exercised. One vendor is expected to be awarded this contract. The Department will award based on the lowest responsive responsible bidder; no minimum charges for services will be accepted, and the final budget is dependent on the bid amount submitted. Video remote interpretation services may be considered if on-site services are unavailable, subject to meeting individual needs. Telephonic interpretation services are requested on-demand with languages determined by individual need. No emergency interpreting or after-business hours services are anticipated under this contract. Authorized original electronic signatures are acceptable for proposal submission.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| HIPAA_Business_Associate_Assurances_IFB.pdf | ||
| Exhibit_A_Scope_of_Work_IFB.pdf | ||
| Foreign_Language_IFB.pdf | ||
| ExhibitB_Budget_IFB.pdf | ||
| PM423.pdf | ||
| Exhibit_D_IFB.pdf | ||
| SexualHarassment_Policy.pdf |
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QUESTIONS & ANSWERS FOREIGN LANGUAGEINTERPRETATION,
TRANSLATION AND TELEPHONIC SERVICES – PR269006
• If there an incumbent for the services requested? If yes, who is the incumbent? Hanna Interpreting
• What has been the volume for the requested services based on the service categories and languages historically? 3 interpreters daily, 5 days per week in-person Spanish
• Will it be acceptable for the bidder to propose minimum charges for the services rendered?
No
• Will the client consider using video remote interpretation (VRI) services should the onsite services is not available (for both foreign languages and American sign language)? Depends on if the need is met for the individual requiring translation
• How much advance notice will be provided for on-site interpretation assignments? Refer to Exhibit A Scope of Work
• Will travel and mileage be reimbursed for the on-site services? See answer above
• For telephonic interpretation services, is the client looking for on-demand services? If yes, what will be the languages needed for on-demand services? Yes. Language will depend on the individual’s need
1. Is there an incumbent vendor for these services? If so, who and what rates do they provide? Hanna Interpreting please submit PR request at:
https://www.dds.ca.gov/general/news-roompublic-records-requests/
2. Is the current incumbent still under contract or pending optional extension? Expires
6/30/2026
3. Have you exercised all renewal options with your existing provider(s)? yes
4. Is the Department only interested in bids that are comparable to the current incumbent rates or rates that will successfully complete contract requirements?
The lowest responsive responsible bidder will be awarded
5. How many contract hours were actually used by the incumbent? 30 hours per week
6. What was the total outlay disbursed under the previously awarded contract? N/A
7. To ensure that potential vendors can submit competitive and comprehensive bids, we kindly request that you provide the most relevant and available data or information regarding the incumbent rates, services, and past performance percentages. We understand that this may be a new contract; however, if there are any existing contracts or historical data that could serve as a reference point or estimate, we would greatly appreciate receiving that information. This will help us better understand the scope of the opportunity and enable us to submit a more informed proposal. https://www.dds.ca.gov/general/news-roompublic-records-requests/
8. What has been the biggest challenge for fulfilling services under this contract, or if this is a new contract, are there any challenges you anticipate? No challenges
9. How many vendors are expected to be awarded? One
10. We only offer ASL services. May we still apply? Please see sourcing for ASL
Translation
11. What is the expected volume of this contract? What is the total number of hours for this contract? How will these hours be divided? See answer #5
12. What percentage of your interpreting rates are for emergency needs? Zero
13. What percentage of your service requests are for after-business hours needs, i.e. 6 p.m. or later and weekends? Zero
14. Do you anticipate the use of VRI- Video Remote Interpreting Services throughout the duration of the contract? N/A
15. How does the department plan to handle interpreting needs when onsite ASL interpreters are unavailable? Will the use of Video Remote Interpreting (VRI) be considered as an alternative during the contract period? Separate contract
16. In years past, what were the weekly, monthly, or yearly averages of services supplied on-site? Averages of last-minute requests in the previous contract year? N/A
17. What is your current need and averages for supplying special interpreting services for the following modes of communication: TACTILE, PRO TACTILE, CDI (Certified
Deaf Interpreter- Deaf Interpreters assist hearing interpreters to increase the expression of a signed language for LEP individuals or those with other disabilities other than deafness.) Is the Department open to further advice with these specifications that may require a team of two interpreters to effectively provide communication? Separate contract
18. What is the past contract ID?
19. What is the allotted budget for this awarded contract? Depending on bid amount
20. Are authorized, original electronic signatures accepted? Yes
21. Does the department have any budget constraints or funding limitations that the proposal should take into consideration? See answer #19
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