PWS with Attachments (As of 29 Aug 2024).docx

Performance Work Statement (PWS) Annex A (Annex B starts on page 33) Blanket Purchase Agreement (BPA) Unaccompanied Personnel Housing (UPH) Furniture Services and Office Furniture Relocation

AUG 2024

Table of Contents

Introduction. This is a Blanket Purchase Agreement (BPA) to provide Unaccompanied Personnel Housing (UPH) Furniture, Day-Rooms Furnishings, Mattress, and Appliances Program and the relocation of Office Furniture. The Government will not exercise any supervision or control over the BPA t service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS) and attached Technical Exhibits and ELIN Price Sheet. BPA service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, other items, and non-personal services necessary as defined in this PWS.

Background. The UPH and Dayroom Furniture, Mattress, and Appliances Program is a recurring requirement that has been in place on Fort Liberty since 2007. Roughly 30,000 pieces of furniture are removed, inspected, and installed into the warehouse and or UPH buildings on an annual basis. This service is critical to the redeploying Soldiers’ health, welfare, and morale. If furniture is not removed and reinstall during barracks maintenance, redeploying soldiers will return to barracks rooms and dayrooms without adequate, clean, and appropriate furniture. Fort Liberty is in North Carolina, Cumberland County, at Fayetteville and consists of approximately 161,000 acres and 6,016 buildings with 20 million square feet of office buildings. The population base consists of approximately 579,509 military, Government civilian, and Contactor personnel, as well as 69,808 resident family members. Fort liberty is one of the largest military installations in the world with more than 60,000 service members spread across 161,000 acres. Fort Liberty is the home of the Airborne. For more than half a century, Fort Liberty has had a proud heritage as the Home of the Nation's finest fighting forces. Originally activated in June 1942 at Camp Polk, LA, the XVIII Airborne Corps was known as the II Armored Corps. It was redesignated XVIII Corps in October 1943, at the Presidio of Monterey, California. The Corp's birthday is August 25, 1944, the same day the XVIII Airborne Corps assumed command of the 82d and 101st Airborne Divisions.

Objectives. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the publications in Section 7, Related Documents. 1.2.1 Additional basic service objectives include Furniture Services that provides the following: Remove all furnishings; Furniture, Mattress, Refrigerators, Microwaves, Washers, Dryers, and Dayroom furnishings from the barracks and turn them into FMO to be reused. Reinstall all furnishings back in the barracks and Dayrooms according to specific room layout provided by FMO. The contractor shall pick up all furnishings from FMO warehouse J-2535 bay #3, #4, or F-2534 The Contractor shall work with the warehoused UPH furniture, appliances, and the mattress exchange programs. All furniture will be palletized by alike items and wrapped with clear plastic wrap to protect it during transport.

1.2.2 Provide Pickup and Delivery Services for FMO as needed to include Furniture, Mattresses, and Appliances from the UH (Barracks) to the Warehouse. Pick up and deliver furnishings from the warehouse to the UH (Barracks). Install furniture, mattresses, and appliances in accordance with specific room and dayroom layout. All furniture, mattress and appliances will be warehoused at Bay # 3 and #4 building J-2535 Cook Street or F-2534 on Lane Street, Fort Liberty.

Furniture that is damaged to an unserviceable condition or that cannot be assembled in accordance with the furniture manufacturer’s specifications and written instructions shall be replaced by the contractor at no cost to the government. All furniture shall be properly assembled, leveled, and wiped clean prior to acceptance from the COR, all packaging materials shall be removed, and the facility shall be left clean. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this BPA.

The intent is to establish work requirements that are performance-based and results- oriented. The Contractor shall determine the best and most cost-effective ways to fulfill UPH Furniture, Day-Rooms Furnishings, Mattress and Appliance Program and their component needs, emphasizing innovation and commercial best practices.

1.2.3 The contractor is responsible for repairing damage to real property caused by the execution of the job at no cost to the Government.

1.2.4 The contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this BPA.

1.2.5 The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost-effective ways to fulfill the critical tasks and their component needs, emphasizing innovation and commercial best practices.

Climatic Conditions. The average annual rainfall is 42.0 inches; with the wettest months being July - September. The average annual snowfall is 3 inches, with snowfall expected during the period of January - March. The average frost-free period (growing season) during the year is about 330 days. The first killing frost may be expected about October, and the last killing frost generally occurs in November. The average annual maximum and minimum temperatures are approximately 102- and 34-degrees Fahrenheit, respectively. Monthly normal temperatures ranged from a low of 34 degrees in the month of January to a high of 102 degrees in the month of July. Summer temperatures often reach 90 degrees Fahrenheit, while sub-freezing weather is common during the winter months.

1.4 Facility Access. N/A

1.5 Traffic Flow. N/A

1.6 Drainage. N/A

1.7 Restoration of Landscape Damage. Trees or other landscape features damaged by the Contractor’s operations shall be restored at no additional cost to the Government. The COR/ACOR will decide the method of restoration for trees or whether damaged trees will be removed.

1.8 Dust Suppression. N/A

2.0 Requirements.

2.1 Description of Services.

2.1.1 Non-Personal Services. The personnel rendering the services are not subject; either by the BPA’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.1.2 General Information.

2.1.2.1 Ordering Period The Ordering Period is from 01 July 2024 – 30 June 2029.

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. The work to be performed under this BPA will be performed at the locations determined by the COR in support of Barracks maintenance and Office Furniture moves throughout the installation.

2.1.3.2 Hours of Operation. The Government's regular (normal) hours are from 0730 AM – 3:50 PM hours, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall conduct business during regular hours.

2.1.4 Federal Holidays. The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).

2.1.4.1 N/A

2.1.4.2 Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a legal public holiday, and when routine work is not scheduled for that day; or

b. Reschedule the work on any day mutually satisfactory.

2.1.4.3 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the KO if inclement weather suspends operations within (1) hours. The Contractor shall resume operations with KO approval.

2.1.5 Travel/Temporary Duty. N/A

2.1.6 Emergency Services. N/A

2.1.6.1 The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR/ACOR immediately, not later than (NLT) two (2) hours of the incident.(Deliverable # A001)

2.1.6.2 The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.7 BPA Administration and management.

2.1.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor who receive a BPA shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The KO and COR/ACOR will meet quarterly with the Contractors to review the Contractor's performance. Written minutes of meetings will be recorded by the Government and signed by both the Program Manager and the KO. The written minutes will be distributed within five (5) workdays after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.

2.1.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this BPA, the administration of the BPA requires maximum coordination and cooperation between the Government and the Contractor.

2.1.7.3 The following provides the roles and their respective authority during the performance of the BPA:

2.1.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this BPA, and, notwithstanding any provisions contained elsewhere in this BPA, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All BPA administration will be affected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the BPA, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.7.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this BPA. Additional Government personnel may be assigned to assist in BPA oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or ACOR, and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The ACOR will serve as on- site representatives of the COR in performance of actual BPA surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will help in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.7.3.2.1 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially regarding changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions regarding cost, quantity, or schedule of the resulting order.

2.1.7.3.3. The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.1.8 COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the BPA and assists in administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the BPA; perform inspections necessary in connection with BPA performance; maintain written and oral communications with the Contractor concerning technical aspects of the BPA; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and coordinate site entry of Contractor personnel.

2.1.9 Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide and maintain a Quality Control Plan (QCP) five (5) business days before BPA start. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) business days prior to implementation. (Deliverable # A002)

2.1.9.1 The Joint Appointment Module (JAM) and Surveillance and Performance Monitoring (SPM) within Procurement Integrated Enterprise Environment (PIEE) (Procurement Integrated Enterprise Environment (eb.mil)) shall be used for nomination, tracking, documentation, and management of CORs IAW DoDI 5000.72, DFARS 201.602-2 and PGI 201.602-2.

2.1.10 Subcontract Management. N/A

2.1.11 Contractor Employees.

2.1.11.1 Key Personnel.

2.1.11.1.1 The Contractor shall provide a Program Manager who is responsible for the performance of the work. The Program Manager shall have full authority to act for the Contractor on all BPA matters relating to daily operation of the BPA. The name of the Program Manager shall be provided by the Contractor to the KO. (Deliverable # A003) The Program Manager shall be available between 0700 AM – 4:00 PM hours, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons. Contractor personnel performing work under this BPA shall have and maintain a Local back ground check to gain access at the gate at time of the BPA start date and for the life of the BPA. The Program Manager and any individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

2.1.11.1.2 N/A

2.1.11.1.3 All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.

2.1.11.1.4 N/A

2.1.11.1.5 Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

2.1.11.1.6 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this BPA, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

2.1.11.1.7 Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.1.11.1.8 Organizational Conflict of Interest (OCI).

2.1.12 Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of subcontractors within

(1) days or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.2 Work Management. N/A.

2.2.1 Coordination. The Contractor shall schedule and coordinate with the COR/ACOR to minimize disruptions to the facility mission.

2.2.2 General Fund Enterprise Business System (GFEBS). N/A

2.2.2.1 GFEBS Certification. N/A

2.2.2.2 Preventive Maintenance Orders (PMO). N/A

2.2.2.3 Operations Work Orders (OWO). N/A

2.2.2.4 GFEBS Support. N/A

2.2.2.4.1 Database Tasks/Requirements. N/A

2.3 As-Builts and Geospatial Information System (GIS). N/A

2.3.1 Maintain As-Builts. N/A

2.3.1.1 Support. N/A

2.3.1.2 Training. N/A

2.3.2 Real Property Records Updates. N / A

2.3.3 GIS. N/A

2.3.4 GIS Support Services. N/A

2.3.5 GIS Files. N/A

2.3.6 Other Documents. N/A

2.4 Historic Property or Archaeological Site. N/A

2.4.1 Repair and Replacement. N/A

2.5 Special Requirements.

2.5.1 Security.

2.5.1.1 Access and General Protection/Security Policy and Procedures. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA), and local policy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.5.1.2 Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.5.1.3 Contractor/Vehicle Registration. The Contractor shall register all Contractors and Contractor-owned or operated vehicles and trailers operating on the installation within (1) working days of BPA start date. The Contractor shall complete all applications with the Provost Marshal Vehicle Registration section located in Building (H-1575) All American Gate or online at FORT_LIBERTY_VISITOR_PASS_REQUEST_USING_ONLINE_PRE.pdf (army.mil).

Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

2.5.1.4 The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office, Director of Emergency Services, or Security Office.

2.5.1.5 Physical Security. N/A

2.5.2 Security Training.

2.5.2.1 iWATCH Training. The Contractor shall brief the local iWATCH program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all the Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete the training within thirty (30) calendar days of BPA award and within five (5) calendar days of new employees commencing performance with the results reported to the COR/ACOR NLT thirty (30) calendar days after BPA Issuance. (Deliverable # A004)

2.5.2.2 AT Level I Training. (The following provision/ BPA text is for contractor employees with an area of performance within an Army-controlled installation, facility, or area.) All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled-access areas will complete AT Level I awareness training within 30 calendar days after the BPA start-date or effective date of incorporation of this requirement into the BPA, whichever is applicable. The contractor will submit certificates of completion for each affected contractor employee and subcontractor employee to the COR and to the contracting officer, within [insert number 5 calendar days after training is completed by all employees and subcontractor personnel. AT Level I awareness training is available online at https://atlevel1.dtic.mil/at (Deliverable # A004.1)

2.5.3 Safety. The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this BPA. The Contractor shall comply with AR 385-10, The Army Safety Program.

2.5.3.1 Safety Plan. The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the KO for review and acceptance within thirty (30) days of BPA Award. Revisions shall be submitted five (5) calendar days prior to the effective date of change. (Deliverable # A005)

2.5.3.2 Occupational Safety and Health. The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards. The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives.

2.5.4 Training, Physical Requirements, or other Expertise Required.

2.5.4.1 N/A

2.5.5 Environmental Requirements.

2.5.5.1 Green Procurement. Section 6002 of the Resource Conservation and Recovery Act of 1976 (RCRA) requires the use of recycled and recovered products identified in the EPA’s Comprehensive Procurement Guidelines.

2.5.5.2 N/A

2.5.5.3 Environmental Compliance. The Contractor shall comply with all Federal, State, local, and installation environmental laws, rules, plans, and policies. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, State and Federal laws, and according to manufactures' recommendations. The Contractor shall be financially responsible for all fines and associated costs for hazardous waste management, transportation, and disposal of waste due to the Contractor's non-compliance. The Contractor shall submit Safety Data Sheets (SDS) for approval on all materials, five (5) days before delivery of the material, to the COR/ACOR. The Contractor shall provide upon request from the COR/ACOR all required data to meet environmental-mandated reporting requirements (e.g., air emission data, hazardous material storage/usage, herbicide/pesticide usage, solid/hazardous waste generation). The Contractor shall provide data to meet reporting deadlines and during compliance inspections upon request from the COR/ACOR.

2.5.5.4 Spill Plan. The Contractor shall notify the COR/ACOR within one (1) hour, if the Contractor spills or releases any hazardous substances, i.e., substances listed in 40 CFR 302, Designation, Reportable Quantities, and Notification. (Deliverable # A006)

2.5.6 Contingency Plans.

2.5.6.1 General. N/A

2.5.6.2 Mobilization Contingency Plan. N/A

2.5.6.3 Disaster Contingency Plan. N/A

2.5.6.4 Dispute Contingency Plan. N/A

2.5.6.5 Plan Updates. N/A

2.6 Job Order Contract (JOC) Quality Assurance (QA)/Inspection Support. N/A

2.6.1 Project Support. N/A

3.0 Performance Requirements and Standards.

3.1 High Level Objectives (HLO).

3.1.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs).

3.1.1.1 Damage Caused by Contractor. Damages caused by Contractor employees shall be repaired at no cost to the Government. The Contractor shall notify the COR/ACOR and return the damaged area to its previous condition. The Contractor shall furnish all labor, materials, and equipment to perform the repair work including cultivating and applying seed, sprigging, or placing sod. The Contractor shall maintain all turf repair work to ensure successful growth.

3.1.1.1.2 Damage Report. The Contractor shall submit a damage report to the COR/ACOR that annotates the damage, corrective action, and date corrected within 24 hours of reported damage. (Deliverable # A007)

3.2 Transition (Phase In/Phase Out). N/A

3.2.1 Phase-In. N/A

3.2.2 Phase-Out: N/A

3.3 Service Contract Reporting (SCR).

3.3.1 The SCR in the System for Award Management (SAM).https://www.sam.gov. Reporting Labor Hours. The Office of the Secretary of Defense (OSD)memorandum, “Revised Department of Defense Contractor Manpower Reporting Initiative, dated October 16, 2019, provides new implementing direction for contractor reporting of manpower data regarding the performance of DoD services contracts consistent with the requirements of title 10, U.S.C, section 235 and 2330a, as amended. The system allows industry to report all manpower data into a single Federal-wide portal. For Contractors who meet the SCR reporting thresholds (more than $3 million), your entity must be registered in SAM, and the user responsible for reporting must have an individual user account in the system and the Service Contract Inventory (SCI) Reporter user role to access reporting functionality.

4.0 Performance Requirements Summary (PRS) Matrix.

Required Services

Method of Surveillance Incentive (Positive and/or Negative)

objective

evidence of number of defects

BPA

by the number of compliance and observations.

documented into the CPAR

System;

Contractor shall re-perform the service.

# 2.

Install furnishing

#3.

Clean

% calculated by dividing the number of defects by the number of observations.

#4.

The Contractor shall develop and maintain a Quality Control Plan approved by the KO.

The Contractor shall provide a QCP IAW PWS, para, 2.1.9

narrative.

removed from the job site.

in Non-

Conforming

Reports issued

and a potential condition AW negative CPARS

PWS, para.

narrative.

3.1.1.1.

4.1 Quality Assurance. The Government will evaluate the Contractor’s performance under the BPA IAW the Government’s Quality Assurance Surveillance Plan (QASP). QASPs are "living documents," dynamic, adaptable, and subject to modification based on Contractor performance surveillance results. The QASP is not part of the PWS and will not be issued with the solicitation. The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the Performance Requirements Summary (PRS). The Government retains the right to evaluate all services required by the BPA. The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to BPA requirements, the Contractor shall perform the services again at no additional cost to the Government.

Quality Control Plan (QCP). Quality control is the responsibility of the Contractor. The Contractor shall develop, implement, and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify and prevent the recurrence of defective services. The Contractor’s QCP is how they assure themselves that the work conforms to BPA requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The QCP shall be constructed in such a manner that each CLS service can be extracted and used for that function only and not contain extraneous information. The Contractor's QCP shall include a separate section, which addresses the Contractor's method of managing quality of work. The QCP shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO for acceptance within thirty (30) calendar days after the BPA is issued. (Deliverable # A002)

4.2 The Contractor shall submit any proposed changes in the QCP to the KO for written approval five (5) working days prior to implementation.

5.0 Common Levels of Service (CLS).

The Contractor shall provide overall management, supervision, personnel, labor, generalized or specialized equipment necessary to maintain, repair, operate, and perform all the CLS functions of the Base Operations specified below. This shall be done IAW all the terms, conditions, general and special provisions, specifications, drawings, attachments, and exhibits contained herein or incorporated by reference.

The Contractor shall ensure that all work meets or exceeds the specifications for the listed CLS.

6.0 Deliverables

DELIVERABLE #

DELIVERABLE

COR/ACOR

Emergency

Medical

Treatment

(PWS, para.

4.2) Quality Control Plan Initial: within 30 days of BPA Issuance Electronic Copy

A002

Updates: All QCP updates shall be accepted by the KO

COR/ACOR

name of

Program

Manager

Training

Certificates

Anti-Terrorism

Training

A005

(PWS, para. 2.5.3.1) Safety Plan

Electronic Copy

A006

Electronic Copy

A007 (PWS, para. 3.1.1.1.2) Damage Report

Electronic Copy

7.0 Related Documents. Definitions and Acronyms.

7.1.1 Definitions.

7.1.1.1 Acceptable Quality Level (AQL). The AQL is the maximum percent defective (or the number of defects per hundred units) for the purposes of sampling inspection can be considered satisfactory.

7.1.1.2 Alternate Contracting Officer’s Representative (ACOR). An employee of the U.S. Government provided by the RA and appointed by the KO to provide support to CORs in monitoring and documenting the Contractor’s performance. These alternate surveillance support personnel will serve as on-site representatives of the COR in performance of actual BPA surveillance if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR.

7.1.1.13 Contract Administrator (CA). The official Government representative delegated authority by the KO to administer a BPA. This individual, normally working in an appropriate contracting or procurement career field, advises on all technical contractual matters.

7.1.1.14 Contract Discrepancy. A failure of the Contractor to perform IAW contract requirements and specifications, e.g., a failure of the Contractor to provide, or provide on time, the required BPA products, or services; or it may result because delivered products or services do not meet specific BPA requirements.

7.1.1.15 Contract Discrepancy Report (CDR). A report used to document other than satisfactory Contractor performance. The CDR requires the Contractor to explain, in writing, why performance is other than satisfactory; how performance shall be returned to satisfactory levels; and how recurrence of the problem shall be prevented in the future.

7.1.1.16 Contractor. A supplier or vendor awarded a BPA to provide specific supplies or service to the Government. The term used in this BPA refers to the prime.

7.1.1.17 Contracting Officer (KO). A person with authority to enter, administer, and or terminate BPA’s, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

7.1.1.18 Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the KO to help administer the BPA. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor if that direction is within the scope of the BPA, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the BPA.

7.1.1.19 Defective Service. A service output that does not meet the standard of performance associated with the PWS.

7.1.1.20 Deliverable. Anything that can be delivered; can include non-manufactured things, such as meeting minutes or reports.

7.1.1.21 General Fund Enterprise Business System (GFEBS). GFEBS is the U.S. Army's web-based enabled financial, asset, and accounting management system that standardizes, streamlines, and shares critical financial data across the Active Army, the Army National Guard, and the Army Reserves. GFEBS is the work management system that the Directorate of Public Works uses for all order types and projects.

7.1.1.22 Key Personnel. Contractor personnel evaluated in a source selection process and are used in the performance of a BPA. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons who are listed in the proposal. The prime Contractor is responsible for performance of all subcontractors.

7.1.1.23 Loss of Government Property. Unintended, unforeseen, or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property. Loss of Government property does not include occurrences such as purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to:

a. Items that cannot be found after a reasonable search,

b. Theft,

c. Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition, or

d. Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

7.1.1.24 Lot. A collection of service outputs from which a sample is to be drawn and inspected to determine conformance with the standard. This definition applies to the Performance Requirements Summary (PRS), not the word "lot" in Section B of the BPA.

7.1.1.25 Lot Size. The number of service outputs in a lot. This definition applies to the PRS, not the words "lot size" in Section B of the BPA.

7.1.1.26 Material. Property that is consumed or expended during the performance of a BPA, component parts of a higher assembly, or items that lose their individual identity through incorporation into an end-item. Material does not include equipment, special tooling, and special test equipment or real property.

7.1.1.27 Non-Personal Services. The personnel rendering the services are not subject, either by the BPA terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government IAW FAR

37.104, under general contracting authority, and do not require specific statutory authorization.

7.1.1.28 Performance Indicator. The characteristic of an output of a work process that can be measured.

7.1.1.29 Performance Requirements Summary (PRS). Identifies the key service outputs of the BPA that will be evaluated by the Government to ensure BPA performance standards are met by the Contractor (other services may also be inspected under the authority of the Inspection of Service Clause).

7.1.1.30 Physical Security. Actions that prevent the loss or damage of Government property.

7.1.1.31 Property. All tangible property, both real and personal.

7.1.1.32 Property Administrator (PA). An authorized representative of the KO, appointed IAW agency procedures, responsible for administering the BPA requirements and obligations relating to Government property in the possession of a Contractor.

7.1.1.33 Property Records. Records created and maintained by the Contractor in support of its stewardship responsibilities for the management of Government property.

7.1.1.34 Quality Assurance (QA). Verification that services being performed by the Contractor are IAW acceptable standards.

7.1.1.35 Quality Assurance Evaluator (QAE). A Government representative responsible for performing surveillance and inspection of Contractor performance.

7.1.1.36 Quality Assurance Surveillance Plan (QASP). An organized document written by the Government specifying the surveillance methodology used for surveillance of Contractor performance.

7.1.1.37 Quality Control. All necessary measures taken by the Contractor to assure that the quality of a product or service shall meet BPA requirements.

7.1.1.38 Real Property. DOD Lands, buildings, structures, utility systems, improvements, and appurtenances, thereto that includes equipment attached to and made part of buildings and structures, but not movable equipment. See Federal Management Regulation 102-71.20 (41 CFR 102-71.20).

7.1.1.39 Sample Size. The number of outputs in the sample; a group of one or more tasks drawn from the specified performance.

7.1.1.40 Sampling. A sample consists of one or more service outputs drawn from a lot IAW random sampling procedures to be evaluated by Government personnel.

7.1.1.41 Sensitive Property. Property potentially dangerous to the public safety or security if stolen, lost, or misplaced, or that shall be subject to exceptional physical security, protection, control, and accountability. Examples include weapons, ammunition, explosives, controlled substances, radioactive materials, hazardous materials or wastes, or precious metals.

7.1.1.42 Standard. A measure of comparison; an acceptability criterion; a benchmark or yardstick against which a service will be measured.

7.1.1.43 Subcontractor. One that enters a BPA with a prime Contractor. The Government does not have privity of BPA with the subcontractor.

7.1.1.44 Trash Removal. Trash removal includes the pickup and removal of all papers and other debris in buildings. This includes but is not limited to wastebaskets, boxes, or any substance used for refuse.

7.1.1.45 Vector. A carrier, usually an arthropod, which can transmit a pathogen from one organism to another.

7.1.1.46 Wide Area Workflow (WAWF). A secure web-based system for electronic invoicing, receipt, and acceptance. WAWF allows Government vendors to submit and track invoices and receipt or acceptance documents over the web allowing Government personnel to process those invoices in a real-time, paperless environment.

7.1.1.47 Workday. The number of hours per day the Contractor provides services IAW the BPA.

7.1.1.48 Work Week. Monday through Friday, unless specified otherwise.

7.2. Acronyms.

7.3. Applicable Directives, Publications.

ACC PAM 70-1 Interim Army Contracting Command – Contracting Officer’s Representative Policy Guide

AR 385-10 Army Safety Program

AR 385-40 Army Accident Investigation and Reporting

AR 420-1 Army Facilities Management

AR 420-70 Facilities Engineering (Transportation Infrastructure and Dams)

AR 420-90 Fire Emergency Services

(COR) Certification HSPD 12 Homeland Security Presidential Directive 12 Policy for a Common Identification Standard for Federal Employees and Contractor

UFC 4-010-1 DoD Minimum Antiterrorism Standards for buildings (Change 1)

7.4. Technical Exhibits (TE’s) and Attachments

Technical Exhibit 1 – UPH Furnishings and Appliances Installation Technical Exhibit 2 – List of Barracks Furniture and Associated Cost Technical Exhibit 3 – Furniture accountability sheet.

Technical Exhibit 4 – MAP - Warehouse J-2535 and F-2534 location Technical Exhibit 5 – Estimated beds and building for Barracks Move Technical Exhibit 6 – Example Barracks Room Layouts Annex B – PWS CLS Attachment 01: ELIN Price Sheet

Technical Exhibit 1 – UPH Furnishings and Appliances Installation.

a) All furniture shall be properly assembled, leveled, and wiped clean. All rooms will be assembled to look the same prior to acceptance from the COR.

b) Lamps will be properly assembled with shade retainer to secure the lampshade to the lamps.

c) Dressers will be properly assembled and leveled.

d) Beds will be assembled the same height, (mid-level). Beds and the mattress barcodes will be at the foot of the bed where it is visible.

e) Desk and Carells will be properly attached, assembled, and leveled.

f) Refrigerators will be properly installed and leveled. If present, the contractor will remove the cardboard, tape, and any other packing material. All refrigerators will be plugged in to the back of the microwave at the lowest setting.

g) Microwaves will be properly installed and plugged in. If present the contractor will remove the cardboard, tape, and any other packing material. The contractor shall protect the microwave plate and spinner during shipment.

h) The Contractor shall remove all trash, debris, or surplus materials from the work site and at the end of each workday and shall leave the work site clean when work is completed.

i) Furniture is subject to change as we conduct life cycle replacement of all UH on the installation.

Technical Exhibit 2