PWS Tensile and Compression Services.pdf
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- Solicitation number
- W911N227QA002
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Performance Work Statement Summary: Tensile & Compression Machine Calibrations
This Performance Work Statement outlines a non-personal service contract for preventative maintenance, calibrations, training, travel, and repairs of tensile and compression machines at Letterkenny Army Depot (LEAD) in Chambersburg, Pennsylvania. The contract period is five years with a potential six-month option to extend services. The contractor must perform all work during LEAD's standard operating hours of 0600-1530 Eastern Time, Monday through Friday, excluding recognized US federal holidays and alternating Friday regular days off. All contractor personnel must be ISO/IEC 17025 Certified, fully trained, licensed, and qualified to perform maintenance on the specified equipment. The contractor shall furnish all labor, materials, parts, and equipment necessary for service delivery, while the Government provides the tensile and compression machines and facility utilities.
Key performance requirements include: annual preventative maintenance and calibration performed once per year according to original equipment manufacturer specifications; non-emergency maintenance response within 72 hours with on-site service dispatch within one week if phone support cannot resolve issues; technical telephone support for troubleshooting; maintenance reports submitted within 10 days of service completion with detailed repair descriptions and cost breakdowns; annual refresher training focused on Horizon software (Version 10.1.0.3, Serial #323695US) and machine operation; and invoicing submitted electronically to the Technical Point of Contact with itemized descriptions, quantities, unit prices, and extended prices. The contractor must schedule all depot visits with TPOC written approval, provide standard commercial warranties on all parts and materials equivalent to OEM coverage, and identify over-and-above work with written requests submitted within one hour of discovery. All contractor employees must complete Level I OPSEC Awareness training, AT Level I awareness training, and iWATCH training within 30 calendar days of contract award. The equipment list in Exhibit A includes tensile testing machines, extensometers, Rockwell hardness testers, Brinell testers, Vickers Knoop hardness testers, and a Charpy Impact Tester currently under warranty renewal.
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| Synopsis Solicitation W911N227QA002.docx | DOCX document |
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Text version
PERFORMANCE WORK STATEMENT (PWS)
FOR
TENSILE & COMPRESSION MACHINE CALIBRATIONS
1.0 General:
1.1 Scope: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. This contract is not for services that are inherently governmental, as defined in this PWS, except as specified in Paragraph 3.0 as Government Furnished. The contractor shall perform to the standards in this contract. The Government requires preventative maintenance, calibrations, training, travel, and repairs of various tensile and compression machines
1.2 Background: The Tensile & Compression machines (listed in Exhibit A) support all programs at Letterkenny Army Depot (LEAD). LEAD is requesting a service contract to ensure the machines are calibrated/ repaired and operational in the shortest amount of time to reduce the impact on production and delivery schedule.
1.3 Period of Performance (PoP): The Period of Performance shall be one five (5) Year ordering period and a potential 6-month option under RFO FAR 52.217-8 – Option to Extend Services.
1.4 General Information:
1.4.1 Quality Assurance (QA): The Government shall evaluate the contractor’s performance under this contract identified in Technical Exhibit 1, Performance Requirements Summary. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)).
1.4.2 Recognized Holidays: The following are recognized US holidays and the date for each can be found at the following website:
http://www.opm.gov/Operating_Status_Schedules/fedhol/index.asp. The contractor shall not perform services on these days:
1.4.2.1 New Year’s Day
1.4.2.2 Martin Luther King, Jr.’s Birthday
1.4.2.3 President’s Day
1.4.2.4 Memorial Day
1.4.2.5 Juneteenth
1.4.2.6 Independence Day
1.4.2.7 Labor Day
1.4.2.8 Columbus Day
1.4.2.9 Veteran’s Day
1.4.2.10 Thanksgiving Day
1.4.2.11 Christmas Day
1.4.2.12 When an observed holiday falls on a Tuesday or Thursday, the Depot regularly schedules a closure on the corresponding Monday or Friday.
1.4.3 Place and Performance of Services: The contractor shall operate within operating hours of
Letterkenny’s standard work schedule of 0600-1530 (Eastern Time) Monday through Friday.
The exception to this is the alternating Friday Regular Day Off (RDO), or on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance for work under this contract shall be at Letterkenny Army Depot, 1 Overcash Ave, Chambersburg, PA 17201. The contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that stability and continuity of the work force is essential.
1.4.4 Security Requirements: Access and general protection/security policy and procedures.
This standard language is for contractor employees with an area of performance within Army controlled installation, facility, or area. The contractor and all associated subcontractors’ employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.
For contractors that do not require CAC but require access to a DoD facility or installation. The contractor and all associated subcontractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.
1.4.4.1 Physical Security: The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.
1.4.4.2 OPSEC Training. Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. Level I OPSEC Awareness training can be found at: https://www.letterkenny.army.mil/ctrresources/
1.4.4.3 AT Level I Training. This standard language is for contractor employees with an area of performance within as Army controlled installation, facility or area. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled-access areas shall complete AT Level I awareness training within 30 calendar days after the contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the Technical Point of Contact (TPOC) or to the contracting officer, if a TPOC is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: https://www.letterkenny.army.mil/ctrresources/
1.4.4.4 iWATCH Training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the (TPOC). This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the TPOC NLT 30 calendar days after contract award. iWATCH training can be found at: https://www.letterkenny.army.mil/ctrresources/
1.4.5 Conservation of Utilities: The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.
1.4.6 Special Qualifications: The contractor shall ensure that all personnel and subcontractor personnel performing under this contract shall be ISO/IEC 17025 Certified and fully trained, licensed, and qualified to perform maintenance on the equipment listed in this contract.
1.4.7 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the Contracting Officer (KO) in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, TPOC, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the Contacting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.
1.4.8 Contract Manager (CM): The contractor shall provide a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.
1.4.9 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The contractor shall also ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed.
1.4.10 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.
2.0 Definitions and Acronyms:
2.1 Definitions:
2.1.1 Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.
2.1.2 Contracting Officer (KO). A person with authority to enter into, administer and/or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.
2.1.3 Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.
2.1.4 Deliverable. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.
2.1.5 Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.
2.1.6 Physical Security. Actions that prevent the loss or damage of Government property.
2.1.7 Quality Assurance. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.
2.1.8 Subcontractor. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.
2.1.8 Workday. The number of hours per day the Contractor provides services in accordance with the contract.
2.1.9 Work Week. Monday through Friday, unless specified otherwise.
2.2 Acronyms:
AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOW Department of War FAR Federal Acquisition Regulation
KO Contracting Officer OCI Organizational Conflict of Interest ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QCP Quality Control TE Technical Exhibit TPOC Technical Point of Contact
3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the facilities, equipment, materials, and/or services listed below:
3.1 Facilities: None.
3.2 Equipment: Tensile and compression machines requiring servicing.
3.3 Materials: None.
3.4 Services: None.
3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract.
4.0 Contractor Furnished Property, Materials, Equipment (CFP/M/E): Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.
5.0 Requirements: The contractor shall provide all labor, material, parts, and equipment necessary to perform preventative maintenance and non-emergency maintenance on the machines listed in Exhibit A. All maintenance shall be performed in accordance with and meet all original equipment manufacturer (OEM) specifications. The contractor shall be knowledgeable, experienced, and proficient in the troubleshooting and maintenance of the equipment listed in Exhibit A. Annual refresher training focused on Horizon software and operation of machines shall also be provided by the contractor.
5.1 Preventative Maintenance (PM): The PM and Calibration shall be performed one (1) time per year for all equipment identified in Exhibit A, during LEAD duty hours and as described in the specific OEM manual.
5.2 Non-Emergency Maintenance Response: The contractor shall return non-emergency repair service calls within 72 hours. If the machine is operational, the contractor shall provide technical support to solve the problem. If the problem cannot be fixed via phone technical support, the contractor shall dispatch a service technician on site within one week. Repairs identified by non-emergency diagnostic services shall be coordinated with the TPOC, who shall authorize repair by the method most advantageous to the Government. The contractor shall coordinate arrival dates with the TPOC. This shall not be construed to mean that the contractor has exclusive rights to perform all non-emergency maintenance. The Government reserves the right to perform non-emergency repairs in-house as required.
5.3 Parts: The contractor shall provide all necessary parts for all work performed under this contract. This shall not be construed to mean that the contractor has exclusive rights to supply all parts needed to perform nonemergency maintenance and calibration. The Government reserves the right to procure parts required for maintenance performed in-house by most advantageous means.
5.4 Software: The software listed below is applicable software that is utilized for the equipment list in Exhibit A.
Horizon 2008-2025 (Tensile Testing) Version 10.1.0.3 Serial #323695US
5.5 Technical Telephone Support: The contractor shall supply all technical telephone support to aid in troubleshooting and correction of machine faults and problems to the Government. If the contractor is unable to correct the fault or problem via telephone support the contractor shall provide on-site services under non-emergency repair.
5.6 Report: At the end of each maintenance visit, the contractor shall submit a report for all services, which includes a description of the repairs completed and cost breakdowns of parts and labor. Report shall be provided to the TPOC with a written report within 10 days.
5.7 Warranty of Parts/Materials: The contractor shall provide a standard commercial warranty furnished with the equipment equal to the same warranty the OEM would provide. The warranty shall cover all workmanship and parts.
5.8 On-site Visits: The contractor shall schedule all visits to the Depot with the TPOC and shall receive approval from the TPOC in writing before work is performed.
5.8.1 Travel: The contractor shall travel, as required by the Government, and must comply with the Joint Travel Regulation (JTR) and other applicable Government regulations. The contractor shall be authorized travel expenses consistent with the substantive provisions of the JTR and the limitation of funds specified in this contract. All travel requires TPOC recommendation for approval and authorization by the KO prior to travel arrangements being made. Advance approval of a minimum of three business days is preferred.
5.8.1.1 The contractor shall provide at the minimum the following information when seeking approval:
5.8.1.2 Estimated travel costs;
5.8.1.3 Substantiating proof of utilization of per diem (meals and incidentals), hotel, rental car, and airfare in accordance with the JTR;
5.8.1.4 Names and qualifications of employees traveling; and
5.8.1.5 Duration of stay
5.9 Annual Training: The contractor shall provide annual refresher training, including all associated materials, focused on Horizon software and operation of machines. For description, see Exhibit B.
5.10 Invoicing: The contractor shall submit an original invoice electronically to the TPOC or attach it in WAWF. At a minimum, the invoice must include the following:
Name and address of the Contractor.
Invoice date and number.
Contract number, line item (CLIN) number and, if applicable, the order number.
Description, quantity, unit of measure, unit price and extended price of the items delivered.
Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading.
5.11 Over and Above (O&A) Work:
5.11.1 General.
The contractor shall be responsible for identifying to the Contracting Officer, work that is over and above the basic preventative maintenance and calibration requirements but within the general scope of the contract. The Government may also identify and direct work that is over and above the basic preventative maintenance and calibration requirements but within the general scope of the contract.
5.11.2 Definitions. As used in this contract—
(1) “Over and above work” means work discovered during the course of performing maintenance that is—
(i) Within the general scope of the contract.
(ii) Not covered by the line item(s) for the basic work under the contract; and
(iii) Necessary in order to satisfactorily complete the contract.
5.11.3 Procedures.
(a) Over and above requirements identified by the contractor will be the primary basis for O&A work; however, the Government may also identify and direct O&A requirements other than that which are identified by the contractor. Unless otherwise negotiated, the Government has the unilateral right to –
(1) Perform O&A work in-house; or
(2) Award O&A work to the contractor.
(b) When acquiring O&A work, the Contracting Officer will establish a separate Contract Line Item Number (CLIN) for each individual project or requirement. All O&A projects will be awarded and administered as supplemental agreements. A contract modification (SF-30) will be executed to definitize each O&A project.
(c) Over and above requirements task the contractor to identify the needed work and upon request by the Contracting Officer, recommend corrective action during contract performance.
The contractor submits a work request in order to identify the O&A work and, as appropriate, the Contracting Officer authorizes the contractor to proceed.
(d) Work Requests shall be provided to the TPOCs and KO immediately, or not more than an hour of findings. Work requests shall contain data on the type of discrepancy disclosed, the specific location of the discrepancy, and the estimated labor hours and material required to correct the discrepancy.
(e) Data shall be sufficient to satisfy contract requirements and obtain the authorization of the Contracting Officer to perform the proposed work; however, proposals shall not be submitted until specifically requested by the Contracting Officer.
(f) Upon receipt of a work request, the Government TPOC will verify the proposed work is required and not covered under the basic contract line item(s) and verify the proposed corrective action is appropriate. The Contracting Officer (KO) will review and either approve or deny the over and above work in an expeditious manner. If approval is granted, the KO will follow with an email and notification to the TPOC(s).
(g) Upon request from the Contracting Officer, or within 7 days, the Contractor shall submit a proposal for the over and above work. The Government and Contractor will then negotiate a settlement for the over and above work. Contract modifications will be executed to definitize all over and above work.
(h) Failure to agree on the price of over and above work shall be a dispute within the meaning of the Disputes clause of this contract.
(i) Over and above work requests are within the scope of the contract. Therefore, procedures in DFARS Subpart 217.74, Undefinitized Contractual Actions, do not apply.
(j) To the maximum extent practicable, over and above work shall be negotiated prior to performance of the work.
(k) The Government reserves the right to issue a blanket work request authorization in the form of a letter or contract modification.
6.0 Equipment:
Exhibit A:
Material Lab:
1. TM Model 25ST – S/N ST-AF-01168GB
2. TM – S/N H300KU-0053
3. LS-4%-2A Extensometer S/N 323694
4. Wilson Rockwell (B & C scales) S/N 707905132
5. King Brinell Tester (10/500 and 10/3000) S/N TI09
6. FH-6-9 Vickers Knoop hardness tester S/N EV2050250241(being added to contract. Warranty ends September 2026)
7. Charpy Impact Tester. S/N: 354851 (being added to contract. Currently out for repair. Warranty renewing upon return receipt (March 2026-2027)).
Exhibit B:
Training elements:
An overview of the Tinius Olsen software.
Explanation of technology of the software Scope of the software as it relates to your testing machine(s) Creation of methods and outputs Hands-on training running software on your machine Recalling tests previously ran with the software Security setup options in the software Database storage Database maintenance and backup features Q & A discussion
7.0 Safety Standards:
7.1.1 The contractor is reminded that LEAD maintains a Safety Management System (SMS) and is ISO 45001 certified. LEAD’s safety policy and safety program (LEAD-R 385-1) can be found at https://www.letterkenny.army.mil/Info/Visitors-Information , it is the contractor’s responsibility to be familiar with these documents and to comply with their contents.
7.1.2 The Contractor will meet or exceed all of the LEAD safety and Occupational Health Program LEAD-R 385-1, LEAD Safety Bulletins, Army Safety Program and Occupational Health Program AR-385- 10, OSHA, NFPA, ANSI, DoD, UFC, DOT, 29 CFR Title 1910 and 29 CFR Title 1926, Federal, State, and other consensus standards for the industry covered by the subject contract. In the event of a conflict among these laws, regulations, and standards contact the TPOC for clarification.
7.1.3 The contractor shall not request that LEAD personnel bypass any safety devise or violate any safety standard without providing appropriate protective measures prior to the performance of work. Examples of prohibited practices include requesting the change out of components without proper identification or isolation of hazardous energy such as electricity, hydraulic pressure, etc.
7.1.4 The Contractor shall maintain an effective site safety plan that meets or exceeds the requirements of LEAD-R 385-1, LEAD Safety Memo, OSHA, DoD, Army Regulation 385-10.
7.1.5 LEAD Safety Program and Occupational Health Program (LEAD-R 385-1) can be found at https://www.letterkenny.army.mil/Info/Visitors-Information under Installation Resources.
Document name is LEAD Safety and Occupational Health Program.
7.1.6 As part of the applicability of engineering controls, all equipment with rotating and moving parts at the point of operation shall meet or exceed the LEAD 385-1 machine guarding requirements. (If the Charpy Test Equipment is included in future updates)
7.1.7 The contractor shall meet or exceed LEAD lockout/tagout (LOTO) action and procedures for addressing and controlling hazardous energy during service and maintenance of machines and equipment in accordance with LEAD-R 385-1.
7.1.8 The contractor shall not request that LEAD personnel bypass any safety device or violate any safety standard. The TPOC will contact the LEAD Safety Office for any questions on safety requirements per LEAD 385-1.
7.1.9 Equipment installation/set-up, service, maintenance, calibration, and testing shall be conducted in accordance with the equipment manufacturer specifications, and according to the frequency recommended by the manufacturer. The contractor shall ensure that all personnel and sub-contractor personnel performing under this contract shall be ISO/IEC 17025 Certified and fully trained, licensed, and qualified to perform maintenance on the equipment listed in Section 5 of the Performance Work Statement.
7.1.10 The Contractor shall ensure all employees and all associated subcontractor’s employees possess all required licenses for operating any equipment used in the performance of this contract. The Contractor shall ensure that any personnel performing under the contract are fully trained, licensed, certified, competent, and qualified for the position in which they shall be serving.
7.1.11 Contractor shall provide upon request copies of certifications, site safety plans, training certificates, and required permits for the jobs to be performed at Letterkenny Army Depot
(LEAD).
7.1.12 Each contractor/subcontractor will be familiar with the types of work they are expected to perform and each phase of the operation and associated hazards. The contractor shall assess each worksite for hazards prior to the start of work.
7.1.13 Use of Hazardous Materials: The TPOC will provide an AMLD Form 4783. Contractor Chemical Checklist to the Contractor as part of the contract award. The Contractor, no later than 30 days prior to commencement of work, shall submit a completed AMLD Form 4783 to the TPOC. A completed AMLD Form 4783 shall include a hazardous material inventory and Safety Data Sheets (SDS) for all materials to be used during the performance of the contracted work.
The inventory list shall contain the hazardous material type and maximum quantities of materials anticipated to be used on-site and stored on-site.
7.1.14 The contractor personnel shall wear PPE per LEAD-R 385-1 when in the following work areas: industrial buildings, construction sites, test sites and test facilities as directed by LEAD-R 385-1.
7.1.15 Performance Requirement. Meet or exceed LEAD-R 385-1, the LEAD safety and Occupational Health Program and wear PPE 100% as required by LEAD-R 385-1.
7.1.16 If contractor personnel determine whether a procedure is unsafe, they shall discontinue work immediately and contact their Program Manager who shall notify the LEAD TPOC.
7.1.17 Contractors who are managed under a different Safety Management System (SMS) shall report a mishap (injury, accident, incident, or near miss) immediately or as soon as possible to the Contractor Supervisor, who will report immediately to the TPOC. The TPOC shall notify the LEAD supervisor responsible for the contract employee or activity, and the Safety Office immediately. After a mishap (injury, accident, incident, or near miss) the contractor shall not move material or equipment unless it presents a hazard.
Technical Exhibit 1
Performance Requirements Summary
This Performance Requirements Summary includes performance standards. The Government will use these standards to determine contractor performance and shall compare contractor performance to the Acceptable Quality Level (AQL).
PWS
Paragraph
Task Performance Standard Acceptable Quality Levels (AQL)
Surveillance Method / By
Whom
5.1 Preventative
Maintenance The PM and Calibration shall be performed one (1) time per year during LEAD duty hours and as described in the specific OEM manual
100% Compliance 100% inspection – TPOC will inspect
5.2 The contractor shall
perform nonemergency maintenance.
The contractor shall respond to phone call within allotted
72 hour timeframe and perform maintenance successfully.
1 failure to respond in allotted 72 hour timeframe or perform maintenance successfully
Periodic Inspection - TPOC will review inspect
5.5 Telephone Support The contractor shall supply
all technical telephone support to aid in troubleshooting and correction of machine faults and problems to the
Government.
100% Compliance 100% inspection – TPOC will inspect
5.7 The contractor shall
supply report.
The contractor shall supply TPOC with maintenance report within 10 days of completion of maintenance.
0 (zero) failures to supply report within 10 days.
100% inspection – TPOC will inspect
5.8 Depot visits Contractor shall schedule all
visits to the Depot with the TPOC and shall receive approval from the TPOC in writing before work is performed.
100% Compliance 100% inspection – TPOC will inspect
5.9 Annual Training The contractor shall provide
annual training for Horizon software and operation of machines
100% Compliance 100% inspection – TPOC will inspect
5.10 Invoicing The Contractor shall submit
an original invoice electronically to the TPOC or attach it in WAWF.
100% Compliance 100% inspection – TPOC will inspect
5.11.3 Over and Above
work requests
The contractor shall submit a work request electronically to the TPOC and KO immediately or not more than 1 hour of the findings
100% Compliance 100% inspection – TPOC and
KO will inspect
5.11.3 Over and Above
quote/proposal
The contractor shall submit a quote/proposal electronically to the KO within 7 days of request
100% Compliance 100% Inspection –
KO will inspect
Technical Exhibit 2
Deliverables Schedule
Deliverable Frequency Number of Copies
Medium/Format Submit To
Annual Training Annual 1 Electronic TPOC
Level 1 30 calendar days 1 per Electronic TPOC Awareness
Training following award and 30 calendar days of new employee employee commencing performance iWatch Training 30 calendar days 1 per Electronic TPOC following award and 30 calendar days of employee new employee commencing performance
IA Training 30 calendar days following award and annually afterwards
1 per employee
Electronic TPOC
OPSEC Training 30 calendar days following award and annually afterwards
1 per employee
Electronic TPOC
Report 10 calendar days following service visit
1 Electronic TPOC
Warranty 30 calendar days following work performed
1 Electronic TPOC
Invoicing Within a month of performance of work
2 Electronic TPOC
Over and Above work request immediately or not more than 1 hour of the findings
1 Electronic TPOC & KO
Over and Above quote/proposal within 7 days of request 1 Electronic KO
File details come from the government source that posted it. Updated .