PWS STS Support_DRAFT.docx
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- Solicitation number
- 6973GH-24-MS-00009
About this file
This document is a Performance Work Statement (PWS) for a Contractor Depot Logistics Support (CDLS) contract to provide integrated logistic support and repair for Static Transfer Switches (STS) and other supported equipment deployed at Critical/Essential Power Distribution sites throughout the National Airspace System (NAS).
The PWS outlines the FAA's requirements for the CDLS contractor to provide program management, warehousing, inventory management, parts procurement, repair, warranty tracking, technical assistance, and transportation/shipping support for the STS equipment. Key objectives include ensuring continuity of operations, managing obsolescence, and maintaining current configuration. The contractor must meet defined delivery priorities and performance metrics for cost, schedule, and quality. This PWS is associated with a federal contract opportunity for the same CDLS services, which the FAA intends to award on a sole-source basis to the incumbent contractor to avoid a gap in critical services. The FAA is conducting market research to determine if a competitive environment exists before proceeding with the sole-source award.
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Other files
| File | Type | Posted |
|---|---|---|
| PWS Appendix B_FAA Order 4250.9C, Field Material Management and Control.pdf | ||
| L3 Harris Supported Parts List.xlsx | XLSX spreadsheet | |
| PWS Appendix A_CDLS Vendor User Guide.pdf | ||
| PWS Appendix C_CDRL and DID.pdf |
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FEDERAL AVIATION ADMINISTRATION
Performance Work Statement
Contractor Depot Logistics Support (CDLS) for General National Airspace System (GNAS) Static Transfer Switch (STS) Support and
Field Support Task for Critical Essential Power Systems
Dated
05/09/2024
Table of Contents
| 1.0 | Introduction | 4 |
| 1.1 | Background | 4 |
| 1.2 | Scope | 4 |
| 1.3 | Quality Control | 5 |
| 1.3.1 | Quality Management System | 5 |
| 1.3.2 | Quality Control Program | 5 |
| 1.4 | Physical Security | 6 |
| 1.5 | Government Furnished Property (GFP) | 6 |
| 2.0 | Program Management And Administration | 6 |
| 2.1 | Program Manager | 7 |
| 2.2 | Key Personnel | 7 |
| 2.2.1 Recommended Qualifications for Key Personnel | 7 | |
| 2.3 | Program Management Reviews and Post AwardS | 7 |
| 2.3.1 | REPORTING REQUIREMENTS | 7 |
| 2.4 | DELIVERABLES | 7 |
| 2.5 | Performance Metrics | 8 |
| 3.0 | Contractor Depot Logistics Support (CDLS) | 8 |
| 3.1 | CDLS Web-Based Order Interface Procedures | 8 |
| 3.2 | Contractor Furnished Property | 9 |
| 3.3 | Field Returns | 9 |
| 3.4 | Repair Decisions | 10 |
| 3.5 | E&R and R&R LRU Repair Procedures | 10 |
| 3.6 | Expendable LRUs | 11 |
| 3.7 | Parts Obsolescence | 11 |
| 3.8 | Common Spares Management | 11 |
| 3.9 | CDLS Delivery Priorities | 12 |
| Priority 1 | 12 | |
| Priority 2 | 12 | |
| Priority 5 | 12 | |
| 4.0 | Technical Assistance | 12 |
| 5.0 | Transportation and Shipping | 12 |
| 5.1 | From Contractor To Government Facility | 12 |
| 5.2 | From GOVERNMENT FACILITY TO Contractor | 13 |
| 5.3 | Freight Charges | 13 |
| 6.0 | Packaging, Handling, Storage, & Transportation (PHS&T) | 13 |
| 7.0 | Technical ManuAl Web Site and inventory viewer | 13 |
| 8.0 | Deliverables | 14 |
| 9.0 | PERFORMANCE METRICs | 15 |
| Acronyms | 18 | |
| Applicaple Documents | 21 | |
| Attachments | 22 |
1.0 Introduction
The Federal Aviation Administration Logistics Center (FAALC) has a need for a Contractor Depot Logistics Support (CDLS) contact to provide integrated logistic support and repair for Static Transfer Switches (STS) and other supported equipment deployed at Critical/Essential Power Distribution sites throughout the General National Airspace System (GNAS).
1.1 Background
The FAA currently has over 1,300 various STS models of Commercial Off-The-Shelf/Non-Developmental Items (COTS/NDI) in the NAS at various Critical/Essential CONUS and OCONUS locations. These products have been operational in the NAS for more than 24 years and supported through engineered forward/backward compatibility to ensure continuity of operations and maintain their continued fielded operational posture.
This contract is critical to provide the required supply support for new and obsolete equipment still fully deployed and utilized in the NAS. It is critical that configuration management remain intact for any products with limited/restricted engineering rights, i.e. Hardware, Firmware, and Service Software Tools to ensure the continued integration of NAS power systems. Obsolescence of Commercial off the Shelf (COTS) parts can be a gradual variable and often cannot be foreseen, therefore constant review and tracking of parts availability is critical.
Power systems continue to go through replacement efforts adding new parts to CDLS. Additionally, obsolescence requires new replacement parts be added to the CDLS inventory that replaces older parts. Replacement parts may show an upward trend for parts as power system replacement efforts are scheduled. For instance, the Aircraft Certification Systems Evaluation Program (ACEP) legacy system is going through a major replacement effort with ACEPS II, Phases I and II. This has added additional new parts including the Reduced Cost Static (RCS) Transfer Switch that will eventually replace older ASCO switches supported by other vendors. Critical Power Distribution Systems (CPDS) are replacing non-standardized power systems at NAS facilities that require newer Solid State Automated Static Transfer Switch (SSASTS) replacement LRUs.
1.2 Scope
This Performance Work Statement (PWS) describes the FAALC’s requirements for product support of critical essential power systems STS. It describes the CDLS requirements to ensure continuity of Operations throughout National Air Space (NAS).
During the life of this contract if parts become obsolete or hard to acquire to meet the requirements of this PWS, re-engineering or cannibalization of limited salvageable assets may be required. The Contractor may be requested to dispose of GFE in accordance with the AMP-420, Contract Property and Transportation Branch processes when approved by the CO or COR for parts that are no longer needed in the NAS or that are determined to be Beyond Economical Repair (BER). Parts will be disposed of in accordance with FAA power disposal plans.
The Contractor must provide CDLS that minimally includes:
· Program Management support
· Bonded and secured warehousing.
· Stock, store, and purchase, the range and quantity of depot level Lowest Replicable Unit (LRU)s as approved by the Government in Section 1.5
· Maintain depot parts in a depth and range sufficient to meet order established priorities as identified in section 3.9.
· Procure like parts from the OEM or qualified second sources.
· Preservation, packaging, and marking as required.
· Technical assistance for CDLS as requested.
· Sustainment of current configuration management (including software, hardware, and programming) to support new and obsolete products.
· Provide warranty tracking of parts in accordance with OEM warranties at no cost to the Government.
· Warrant parts supplied as part of this CDLS contract to be free of defects in material and workmanship and will perform as intended for a period that is commensurate with the Contractors standard commercial warranty of not less than 90 days, whichever is greater.
· Support all systems, subsystems, LRUs, assemblies, subassemblies, and cable assemblies within scope
· Track purchases, repairs, and data trends
· CDRL/DID reporting.
· Provide Contract management reports as required by the Contracting Officer or Contracting Officers Representative (COR)
All property provided by the government and purchased with government funds for Depot sparing or site work is considered Government Furnished Property (GFP) of the U.S. Government.
Efforts described in this PWS are considered non-personnel services that provide and delineate specific requirements for CDLS work to be provided in support of the FAA’s mission and goals. The Government will not exercise supervision and control over contract service providers performing the services herein.
1.3 Quality Control
1.3.1 Quality Management System
The FAA’s Logistics Center (FAALC) is presently ISO-9000 certified by the International Standards Organization. In compliance with ISO-9000 Clause 4.6, Purchasing, and how it relates to products and services provided by the Logistics Center, it is imperative that the contractor be ISO 9001:2015 registered or at a minimum have a Quality Control Program that complies with ANSI/ASQ/ISO-9001:2015.
1.3.2 Quality Control Program
The contractor must establish and maintain a Quality Control Program.
a. A compliant Quality Management System is required. An auditable system containing all elements of the ANSI/ASQ/ISO 9001:2015 standard must exist. Applicable International Personnel Certification (IPC) workmanship standards must be followed. Equipment will be inspected in accordance with conformance to Technical Specifications and Packaging Specifications. Refer to Section 7.0, PHS&T. The FAA will accept or reject the equipment at FAA destination. Certificates of Conformance must be supplied where applicable.
b. The Government and the contractor agree that equipment (or components) contained in NAS power systems are standard manufactured items and for that reason, it may not be necessary to require Government inspection and examination of all work in progress at any time or place during normal working hours. However, in the event an abnormal failure rate (to be validated by a FAA Systems Engineer) is experienced, both parties agree that an in-plant quality control review must be conducted. Accordingly, the Government reserves the right to assign an in-plant Quality and Reliability Officer (QRO) to this contract if it is determined by the Contracting Officer (CO) to be in the best interest of the government.
c. All Contractor products and deliverables must be subject to Government review and be readily available for inspection, analysis or demonstration to assure that they fully satisfy existing FAA specifications and requirements.
d. The contractor must show due diligence to protect the government from viruses or malware such as Log4j.
1.4 Physical Security
The Contractor must be responsible for safeguarding all Government equipment, information and property provided for Contractor use. If preforming work at a government facility, the Contractor must ensure facilities, equipment, and materials are secured at the end of each workday.
1.5 Government Furnished Property (GFP)
Property administration is the responsibility of the CO when Government property is authorized on a FAA contract. In accordance with AMS policy, the CO must delegate property administration authority to the property administration office. The property administration office will identify a specialist to serve as the Property Administrator (PA) who will administer the Government property requirement under the contract. The Contractor must comply with the Contract Property and Transportation Branch who will audit the GFP.
The contractor must be responsible for all Government Furnished Property (GFP). The contractor must maintain all GFP in a bonded storage area that has limited access to only authorized contractor personnel, FAA personnel, and authorized vendor support.
The contractor must maintain parts or LRUs identified and approved by the Government in a contractor’s warehouse as depot parts. Parts must include LRUs, Exchange and Repair (E&R), expendable, consumable, and salvageable parts. The Contractor must maintain sources for any identified direct ship parts that are not considered feasible to be warehoused to meet field support requirements. Depot parts will be the property of the Government and will be initially procured in a range and depth approved by the Government. The range and depth of parts must be maintained dependent upon FAA historical demands, current requirements, purchase lead times, and turnaround times for repair of depot parts. The FAALC will provide an IFS part number for all field supported parts.
Government owned T&TE required for depot level repairs and support must be stocked and maintained at the contractor's depot facility and may be inventoried during the period of the contract. The contractor will receive a list of government supplied T&TE upon award.
The contractor must furnish any additional required T&TE hardware, software, facilities, parts, materials and equipment and indirect materials to provide depot level repair, supply support, and technical support. Support may include second party contracts from external commercial sources.
2.0 Program Management And Administration
The Contractor must identify, in writing an experienced Program Manager (PM) to be the focal point within the Contractor’s organization who is responsible for control and coordination of all work within this PWS. The PM must have authority to ensure efficient and timely program execution, who is responsible for control and coordination of all work within this PWS.
2.1 Program Manager
The Program Manager must provide all the necessary management, business interactions, administrative planning, and coordination required for successfully completion of all aspects identified within this PWS. The PM must organize, schedule, and report on all financial and contractual elements of this contract and be prepared to discuss the status of any contract activities with the CO or COR.
2.2 KEy Personnel
The contractor must provide qualified and/or dedicated staffing with prior knowledge and experience of the systems identified in this scope of this PWS to support this work. Labor categories such as:
· Program Manager
The contractor must advise the FAA of any changes in key positions.
2.2.1 Recommended Qualifications for Key Personnel
a. Program Manager: A minimum of a four-year degree, with a major in engineering or system management and at least two years of experience in program or project management. Experience performing market research; developing documents for risk and opportunity management; developing and applying technical processes and technical management processes; performing or participating in source selection; preparing acquisition strategies; managing performance-based service agreements; developing and managing project budgets; writing business cases; and strategic planning.
2.3 Program Management Reviews and Post AwardS
Within 30 calendar days of contract award, the Contractor must conduct a Post Award Review to ensure a common understanding of the contract requirements. At the request of the Government, the Contractor must conduct a Program Management Reviews (PMRs) to review the contract status in terms of Performance, Cost, and Schedule. The CO or COR will provide approval of Program Review dates. The Contractor must propose an agenda to the Government for review and approval for each PMR. The Contractor must prepare minutes and an action item list in support of all PMR meetings.
2.3.1 REPORTING REQUIREMENTS
The Contractor must submit reports as identified in the Contractor Data Requirements List (CDRL) and Data Item Description (DID). The CO or COR may request additional reports.
2.4 DELIVERABLES
Deliverables are outlined in Section 8.0, Contract CDRLs/DIDs, documented Contractor Reports and comments, and customer comments. Contactor’s success is rated each contract option via the Contracting Officers’ Interim Vendor Performance Evaluation (IVPE). Additionally, performance will be reported each option in the Contractor Performance Assessment Reporting System (CPARs) database.
2.5 Performance Metrics
Performance Metrics outlined in Section 9.0, Contract CDRLs/DIDs, documented Contractor Reports and comments, and customer comments. Contactor’s success is rated each contract option via the Contracting Officers’ Interim Vendor Performance Evaluation (IVPE). Additionally, performance will be reported each option in the Contractor Performance Assessment Reporting System (CPARs) database.
Basic Metrics include:
· Cost Control
· Performance
· Schedule
3.0 Contractor Depot Logistics Support (CDLS)
In compliance with the scope of this PWS, CDLS requirements include replacement, repair or restoration, re-qualification, reclamation, and cannibalization of new and salvageable parts to support Logistics Center’s Support System (LCSS) requirements. The contractor is responsible for maintaining current equipment configurations and for notifying the FAA of any equipment deviations or environmental instability. The contractor may provide non-form, fit, and function replacement suggestions to be approved by Second Level Engineering (SLE) or the FAALC engineer.
CDLS and field support often utilize the some of the same parts due to re-qualification, rebuild, or salvage of limited or obsolete parts. Obsolete, off market parts may be ordered through LCSS.
The contractor must furnish the required labor, bonded warehousing facilities, equipment, packaging supplies and materials, marking and shipping for transportation, and tracking of parts as required in support of this PWS. This includes contractor-purchased general tools and equipment, (except those items identified as Government Furnished Property (GFP).
CDLS must commence immediately upon CDLS Contract Award, upon expiration of a sites warranty, or as directed, in writing, by the CO or COR.
3.1 CDLS Web-Based Order Interface Procedures
The Contractor must utilize the FAA CDLS Shipping Information System aka “CDLS Web” to receive and process orders. The contractor must monitor the CDLS Web site for orders during the Regular Workday (RWD), standard working hours, defined as 8:00 am to 5:00 PM, Monday-Friday, excluding Federal Holidays. The Contractor must provide a designated Points of Contact(s), by name and telephone number, who can be reached at any time if an immediate need is identified. The Point of Contact must be able to arrange shipment of a part to a site at any time outside of the listed standard working hours.
The FAA will download all field orders into the CDLS Website. The Contractor will be required to retrieve and process all orders within the CDLS Delivery Priority timeframes in section 3.9. If the CDLS Website is temporarily unavailable or an urgent need for shipment of a part exists, the order may be identified to the contractor by the FAALC Item Manager/Planner (IM), CO, or COR via telephone or email. A document will be provided to the contractor with the Customer Order number for the urgent request. Shipment is not authorized until the Contractor has received an electronic transmittal or a verbal authorization for the order.
The Contractor must complete all applicable information in the CDLS Web interface data fields regarding a parts shipment or return (if applicable).
The Government will provide the contractor with a copy of the CDLS Vendor Users Guide. The guide will provide PC system operating requirements and show how to request a user identification and password.
The Contractor's performance assessment is based upon the objective and subjective performance metrics submitted via an annual Vendor Performance Review by the FAA’s Contracting Office. These rankings are based upon information provided in the Vendors Quality Assurance Surveillance Plan (QASP). Additionally, an annual CPARS rating is submitted via the CPARs database based upon contractor performance in all areas.
The Contractor must:
· Monitor the CDLS Web-Based Interface Tool for orders throughout the day and process requirements in accordance with the designated priority.
· Annotate applicable information in all appropriate Interface data fields for the required part.
· Record all applicable information regarding items returned in the CDLS Web, including originating site, LRU, date returned and associated shipping information, no later than 48 business hours after delivery of the returned part.
· Record all applicable order shipment information in the CDLS Web within 48 business hours of when shipment information becomes available.
· Immediately report all problems utilizing the Web-Based CDLS Interface Tool to the COR, or IM.
3.2 Contractor Furnished Property
The Contractor must furnish a secured bonded warehouse/storage facility sufficient to meet CDLS stocking requirements. The storage space must facilitate the rapid deployment and temporary storage of piece parts and associated equipment for field repair requirements. The storage facility must have access door(s) sized to allow for the free movement of equipment and accessories. The contractor must also furnish tools, test equipment, parts, hardware, and software required to support CDLS efforts.
3.3 Field Returns
Parts must be issued as Exchange & Repair (E&R) or Repair & Return (R&R) if they are not considered expendable. E&R or R&R parts for all Purchase Order transactions must be returned directly to the contractor, or the contractor's designated repair facility to be repaired as deemed appropriate. The Contractor must provide prepaid return shipping labels (e.g., UPS, FEDEX, etc.) and materials for the site to use in returning items to the Contractor Depot. The requisitioning site will package, using contractor packing material, and ship the failed LRU back to the Contractor's facility. The contractor must provide procedures for special packaging requirements and transportation modes. The contractor will provide notification to the IM or COR for follow-up if the item is not returned within 21 days, reference CDRL L002.
Decommissioned, end of life or obsolete items may be shipped to the contractors CDLS facility at the CORs request for cannibalization, repair, refurbishment, or reclamation to ensure continued support for older NAS equipment and products. The FAA will complete a Material Requisition/Issue/Receipt (4650-12), signed by the CO, to be provided to the contractor as documentation for property acceptance of parts or products. The 4650-12 will serve as the required documentation for GFP/GFE audits. The contractor may be required to provide prepaid return shipping labels and crates for shipments as needed. The contractor will track shipments and advise the COR of non-receipt.
Transportation for CDLS components, equipment, parts, etc. must be shipped by the most economical means considering order priority, traceability, dependability, and safety factors. The contractor must pay all transportation costs associated with depot repair and supply support.
3.4 Repair Decisions
LRU's must be repaired only when the cost of repair is less than 60% (percent) of the current cost of the item. If the contractor estimates that the total repair costs to the Government will exceed 60% of the acquisition cost of a new unit, the contractor must promptly notify the CO or designated COR and submit a detailed breakdown of the anticipated charges. The contractor must not proceed with the repair until authorized by the CO or designated COR. If an item is determined to be obsolete and the repair cost is more than 100% of past replacement cost, the contractor will notify the CO and COR for a determination for repair.
3.5 E&R and R&R LRU Repair Procedures
a. The contractor must have available lay-in inventory consisting of an initial supply of components/piece part for repair of the LRUs. The initial lay-in will be funded by the Government and will be controlled as Government Furnished Property/Equipment (GFP/GFE). Replenishment of piece parts will follow established/approved policy as funded and authorized by the contracting officer. Contractor will maintain an inventory listing of these repair items to include:
· Part number and manufacturer's Commercial and Government Entity (CAGE) Code
· Nomenclature or description
· Quantity
· Unit of Issue (U/I) or Unit Ordering Quantity (UOQ)
· National Stock Number (NSN) and IFS P/N (if applicable)
b. E&R items must be repaired to the extent necessary to restore to a Serviceable condition where the item is capable of meeting all operational and functional requirements for which it was designed. If the item is part of a system, then it must function in a manner, which will allow the complete system to meet all required factory production operating tolerances.
c. Minor cosmetic defects that do not affect the installation or operation of the item do not require correction or repair.
d. All repaired items must be repaired in accordance with the Contractor’s established procedures. Repairs must comply with all applicable provisions of the contract. FAA acceptable workmanship criteria and test requirements intended for use by FAA facilities is identified in FAAD-STD-1293d Servicing Standards and Test Requirements for Ground Electronic Equipment.
e. The contractor must clean, visually inspect, bench test, and isolate faults in all repairable units.
f. The contractor must disassemble items and components as necessary to identify and accomplish repairs or to establish that the item is serviceable.
g. The contractor must reassemble, calibrate, functionally test, perform acceptance inspections, and prepare the item or component for shipment. All methods and procedures must be accomplished with the standard or special T&TE developed for that purpose.
h. The contractor must implement authorized hardware modifications, as directed by the government.
i. The Contractor will accomplish any government-approved modifications to LRUs that have not previously been incorporated, at the time of repair.
j. The contractor must re-test vendor-repaired parts when previously repaired parts have shown a high failure rate in the field.
k. Replacement piece parts used for LRU repairs must be identical in form, fit, and function, with respect to system operation, to the original parts identified in the approved system hardware baseline. Form, fit, and function replacements must be identified to and approved by the government. The replacement parts must not degrade the performance of the supplied software.
l. For all vendor items requiring repair by the original equipment manufacturer (OEM), repair must be accomplished via contracts between the Contractor and the appropriate OEM. OEM repair times will be factored into the stock requirements to meet exchange requirements for the LRUs.
m. All property removed during repair is the property of the Government. Disposition of removed parts must be at the direction of the CO/COR. Unusable parts are those items that cannot be placed in service without the item itself being repaired.
3.6 Expendable LRUs
The contractor must furnish expendable LRUs to support the repair and restoration of the parts or products. Replacement expendables must be identical in form, fit and function to the original item and must be identified and coordinated with the government.
In the event the government deems it necessary to change the category of an LRU from “expendable” to “Exchange & Repair (E&R)”, the activities required to effect this change will be coordinated with the contractor. The new category will be identified in the FAALC inventory system.
3.7 Parts Obsolescence
The contractor must monitor LRUs and repair components for diminishing sources for repair, part procurement, and obsolescence. The contractor must notify the primary FAALC IM / COR when any of the following conditions exist:
1. An item is no longer manufactured and cannot be procured from known sources; or
2. A source may soon be out of business; or
3. An item is no longer repairable because the piece parts are no longer available.
The Contractor must identify options for non-identical replacement items when identical items become unavailable, and repair is no longer feasible. The Contractor must ensure that proposed replacements are form, fit, and function compatible with respect to operation and to the original parts identified in the approved system baseline configuration. The Contractor must propose non-identical items; those items must meet the requirements of the (system name) specification. The Contractor must provide full technical data, drawings, and test results in support of assertions of form, fit, function replacement to demonstrate that the replacement parts do not degrade performance, introduce incompatibilities to the normal operation of system elements, impact the functions performed, or degrade performance of the operating system, application software or interfaces. The Contractor must provide a complete cost estimate including options for fabrication/procurement, installation, and retrofit and lifecycle maintenance of proposed non-identical items. The Contractor must notify and obtain concurrence from the Government of licensing and restrictions and proprietary claims associated with any proposed non-identical item. The Contractor must not replace items with non-identical items without prior approval by the CO.
3.8 Common Spares Management
In the event that a program has insufficient quantities of a spare that is common (form, fit and function identical) to another program on this contract, and the priority of the requisition is high, the Contractor may request from the COR a temporary borrowing of a common spare until it can be replenished. COR direction will be provided on the disposition of the common spare.
3.9 CDLS Delivery Priorities
The contractor will follow government designated delivery requirements for order priorities in accordance with FAA Order 4250.9C FAA Supply Chain and Field Materiel Management. Items stocked in CDLS will follow the Priority shipment schedule below. Purchase or repair of non-stocked items will be initiated with in the Priority requirements below. Items with a shelf life will be discussed with the COR to determine if stock should be stored. The Contractor will handle all orders priorities not listed below as a Priority 5.
Priority 1 Priority 1 is required when an extreme emergency condition exists. P1 is used when either the prime or standby equipment is inoperative or when a facility is operating at reduced performance that adversely affects traffic control operations. Shipment to the designated facility is to be made within 24 hours after receipt of notification through the CDLS web or by the FAALC IM.
Priority 2 Priority 2 is required when an emergency condition is determined to exist. This condition exists when a facility is operating with substandard equipment or other operating conditions indicate imminent facility failure or outage. Shipment to the designated facility is to be made within 48 hours after receipt of notification through the CDLS web or by the FAALC IM.
Priority 5 Priority 5 is a routine requirement or stock replenishment. Shipment to the designated facility is to be made within eight (8) calendar days after receipt of notification through the CDLS web or by the FAALC IM.
4.0 Technical Assistance
The contractor must establish and make available technical assistance and engineering support for CDLS and FAA task support, as directed by the CO or COR. A Point of Contract (POC) must be provided who has the authority to ensure a response to request. Assistance may include, technical documentation, configuration management, engineering assistance, maintenance, overhaul, or repair support of parts, hardware, or software. All levels or definitions of technical assistance may be provided via a single phone number (i.e. Program Manager) or a list of backup personnel. Technical assistance must consist of the following: The contractor must provide an expert technical POC who is fully prepared and equipped to provide guidance in resolving technical requests, operational and maintenance support. Once a request is made, the technical expert must respond to the request within four (4) working hours from the time that the request is received. Technical assistance will be provided on Regular Working Days from 8:00 AM to 5:00 PM Eastern Standard/Daylight Time, Monday through Friday (excluding federal holidays).
5.0 Transportation and Shipping
5.1 From Contractor To Government Facility
The FAALC inventory manager will notify the contractor via the Web-Based Order Interface Tool when parts are required in the field. The contractor must ship the replacement LRU to the designated government field facility free on board (FOB) destination. The purchase order number on the CDLS web printout serves as the order’s authorization.
5.2 From GOVERNMENT FACILITY TO Contractor
The Contractor must provide prepaid return shipping labels (e.g., UPS, FEDEX, etc.) and materials for the site to use in returning items to the Contractor Depot. The requisitioning site will package, using contractor packing material, and ship the failed LRU back to the Contractor's facility.
CDLS components, equipment, parts, etc. must be transported by the most economical means considering order priority, traceability, dependability, and safety factors. The contractor must pay all transportation costs associated with depot repair and supply support. Reference 3.3 Field Returns
5.3 Freight Charges
Standard Freight charges or Exceptions are a negotiated part of the contract.
6.0 Packaging, Handling, Storage, & Transportation (PHS&T)
The Contractor must provide all PHS&T requirements in accordance with the applicable documents.
1. All expendable components and equipment must be preserved, packaged, and packed utilizing best commercial practices IN accordance with ASTM D3951-15 Standard Practice for Commercial Packaging.
2. E&R items must be packaged in long life reusable containers or containers expected to equal the service life of the E&R item. Such containers must be capable of withstanding repeated openings and closures, repeated handling, and the hazards of shipment and storage. Reusable containers can be made of wood, metal, heavy duty cardboard, and/or a combination of any of the previous listed materials referenced or in ASTM-D5118 Standard Practice for Fabrication of Fiberboard Shipping Boxes, ASTM-D6256 Standard Specification for Wood-Cleated Shipping Boxes with Skidded, Load- Bearing Bases, and ASTM-D6251 Standard Specification for Wood-Cleated Panelboard Shipping Boxes.
3. Large frame STS must be packaged to ASTM-6256 wood-cleated shipping boxes with skidded and Load bearing base to prevent damage during shipment and have the means to reuse.
4. The contractor must provide all packaging in accordance with the requirements of ASTM-D-3951-10, Standard Practice for Commercial Packaging
5. Packaging and marking for Hazardous materials must comply with applicable requirements for Performance Oriented Packaging contained in the International Air Transportation Association (IATA) Dangerous Goods Regulations or the International Maritime Dangerous Goods Code (IMDG) and with Code of Federal Regulations (CFR) Title 29, Title 40 and Title 49, Hazardous Materials Regulations.
7.0 Technical ManuAl Web Site and inventory viewer
The Contractor must maintain a database for accurate tracking of vendor technical manuals required for repair and replacement of NAS products supported under this contract. The Contractor must also maintain an accurate database to track GFE bar coded parts. The database must be available for use no later than 14 Calendar days after contract award or 14 days after award of an option period.
Parts Databases and documentation will be the property of the government upon contract completion.
8.0 Deliverables
The following table represents contract-required deliverables to be monitored as needed and reported on during each contract option in accordance with the IVPE and QASP.
| Deliverable |
| Description |
| Due |
Agenda Ref 2.3 Conference Agenda
CDRL-A001
15 calendar days before scheduled Meeting (if ordered)
Meeting Minutes, Ref 2.3 Conference Meeting
CDRL- A002
5 calendar days after conference completion (if ordered)
Invoices Ref 2.1 CDLS Invoices
CLIN, CDRL-L001
Monthly by the 30th calendar day of the following month
Open Commitments Ref 2.1
| Open work orders that has been committed against contract funding, CDRL-L001 |
| Monthly by the 5th calendar day of the following month |
Inventory Parts Database Ref 2.1
| Database - GFE, CAP (parts or equipment in stock at the vendor), CDRL-L002 |
| Real time Updates, separate inventory list as requested |
| Managing Government Furnished Property (GFP, CAP), AMS T3.10.3 |
| GFP - Property provided to the contractor by the government, CAP material purchased by the vendor, CDRL-L002 |
| Tracked in the inventory Parts Database |
CDLS Order Report Ref 2.0
| Consolidated cumulative report of all CDLS orders, CDRL-L002 |
| Monthly by the 5th calendar day of the following month |
Task Order Report Ref 2.1
| Consolidated/cumulative report of all Task Orders, CDRL-L002 |
| Monthly by the 5th calendar day of the following month |
On-time Deliverables Ref 3.9
| Response to Orders and Task as defined in the PWS or Order |
| As defined in the PWS 3.9 |
Accurate updates to the CDLS Web Ref 3.1 CDLS Web Based Interface Tool
CDRL-L002
Within 48 standard working hours or when shipment information becomes available
Notification of non-receipted parts Ref 3.3
| CDRL-L002 |
| Reported to IM or COR when not returned |
Ability to manage end of life issues
1.2 & 3.7
Obsolescence/Substitution / Engineering Changes, CDRL-L002
Material Availability, notification as identified, and upon COR Request
| Reports requested as identified in the PWS, Ref 1.2 |
| Reporting |
| Within 15 workdays following a Request |
9.0 PERFORMANCE METRICs
The following tables represents contract-required metrics for cost, performance and schedule to be monitored as needed and reported on during each contract option in accordance with the IVPE and QASP.
| RATING |
| COST CONTROL REQUIREMENTS |
| EXCEPTIONAL |
| Does not exceed obligated funding through annual rating period. |
AND
Provides timely notification upon 75% expenditure of T&M funding obligations.
AND
Total annual cost of all orders for all Firm Fixed Price supplies annually reflects a 15% or better discount from Schedule B price list.
| VERY GOOD |
| Does not exceed obligated funding through annual rating period. |
AND
Provides timely notification upon 75% expenditure of T&M funding obligations.
AND
Total annual cost of all orders for all Firm Fixed Price supplies annually reflects at least a 5% or better discount from Schedule B price list.
| SATISFACTORY |
| Does not exceed obligated funding through annual rating period. |
AND
Provides timely notification upon 75% expenditure of T&M funding obligations.
| MARGINAL |
| Does not exceed obligated funding through annual rating period. |
AND
Does not provide timely notification upon 75% expenditure of T&M funding obligations.
| UNSATISFACTORY |
| Exceeds obligated funding at any point through annual rating period. |
| RATING |
| PERFORMANCE REQUIREMENTS |
| EXCEPTIONAL |
| Orders are executed with 100% accuracy during rated period. |
AND
Submits all reporting requirements on time and correctly.
AND
Submits invoices on a monthly basis within 5 business days after completion of the monthly invoiced period.
| VERY GOOD |
| Orders are executed with 100% accuracy during rated period. |
AND
Submits all reporting requirements on time and correctly.
AND
Submits invoices on a monthly basis within 10 calendar days after completion of the monthly invoiced period.
| SATISFACTORY |
| Orders are executed with 100% accuracy during rated period. |
AND
Submits all reporting requirements on time and correctly.
AND
Submits all invoices within 30 calendar days after completion of the monthly invoiced period.
| MARGINAL |
| Any orders are not executed with 100% accuracy during rated period. |
OR
Fails to submit up to 3 reporting requirements on time and correctly.
OR
Submits up to 50% of invoices beyond 30 calendar days after completion of the monthly invoiced period.
| UNSATISFACTORY |
| More than 5 orders are not executed with 100% accuracy during rated period. |
OR
Fails to submit more than 3 reporting requirements on time and correctly.
OR
Submits more than 50% of invoices beyond 30 calendar days after completion of the monthly invoiced period.
| RATING |
| SCHEDULE REQUIREMENTS |
| EXCEPTIONAL |
| All CDLS Delivery Priorities are delivered on time with at least 25% of all Priority 5 deliveries successfully executed within 5 days. |
| VERY GOOD |
| All CDLS Delivery Priorities are delivered on time with at least 10% of all Priority 5 deliveries successfully executed within 5 days. |
| SATISFACTORY |
| All CDLS Delivery Priorities are met on time |
| MARGINAL |
| At least 90% of CDLS Delivery Priorities are met within of stated time |
| UNSATISFACTORY |
| Less than 90% CDLS Delivery Priorities are met on time |
DEFINITIONS
4650-12: Material Requisition/Issue/Receipt for transferring property within the FAA’s property system
Contractor Acquired Property: All material purchased by the Contractor and brought into the Depot at the governments expense. At the beginning of the contract, the CAP should be $0.00, at the end of the contract the Contracting Officer shall mod the contract changing all CAP to GFP.
CDLS: Support by which the Contractor must furnish all required labor, facilities, materials and equipment (except Government-furnished), indirect material, and preservation, packaging, packing and marking required to provide depot level repair and supply support to the system. System support includes, depot repair, integrated logistics support/configuration management, Exchange and Repair (E&R) and Return and Repair (R&R) of Line Replaceable Units (LRUs), fabrication and/or procurement of LRUs, repair procedures, engineering change proposals, and technical assistance/engineering, as required in accordance with the terms and conditions of the contract.
CDLS Web-Based Interface Tool: The Aeronautical Center‘s Contractor Depot Logistics Support System (CDLS) is an Internet-based application utilized as an ordering bridge for the Logistics Center and outside vendors for supply support activity. These activities consist of ordering, shipping, and tracking. The website also provides the ability to research History records for site usage, as well as common identifiers such as priority and returns.
CDLS Vendor User Guide: Guide demonstrating how to operate the FAA’s CDLS Web site.
Configuration Management: The application of program practices to establish and maintain consistency of consumable LRUs to support NAS Power Systems including, but not limited to, interaction among government and contractor functions necessary to ensure implementation of required LRU modifications or replacements.
Consumable Item: Material used during CDLS actions that are totally expendable and have no material or residual value left after use. Examples of consumable items are oil, grease, light bulbs, fuses, fuses sockets, v-belts, filters, capacitors, switches, etc.
Contractor Data Requirements List CDRL: The CDRL identifies what data products are to be formally delivered to the government by a contractor. A standard format for identifying potential data deliverable in a contract.
Contracting Officer: An individual duly appointed with the authority to enter into, administer, or terminate contracts and make related determinations and findings on behalf of the Government.
Contracting Officer’s Representative: An individual appointed by the Contracting Officer to act as an authorized representative for technical and/or administrative guidance of specific task order(s) issued under the contract. The duties and limitations of the COR are contained in a written letter of designation and/or in the body of the issued task order.
Contractor Performance Assessment Reporting System (CPARs): An official U.S. government website for people who make, receive, and manage federal awards. Performance evaluations contain both government and contractor comments to provide a balanced view of performance, allowing source selection officials to look beyond contractor references.
Data Item Description (DID): Completed document defining the data deliverables required of a contractor. A DID specifically defines the data content, format, and intended use of the data with a primary objective of achieving standardization objectives.
Engineer (ENG): A designated government representative who researches and identifies Government field facility orders and parts to provide feedback to the contractor on field substitution and obsolescence.
Equipment Specialist (ES): A designated government representative who researches and identifies Government field facility orders and assists the contractor with systems parts identification.
Exchange and Repair Item (E&R): Any LRU or part except expendable or consumable, when rendered unserviceable, that is beyond the repair capability of the site technician, is returned to the contractor after a serviceable replacement is received. The designation of an item of supply as E&R indicates the maintenance philosophy assigned for inventory management purposes rather than the physical condition of an item. Upon contractor receipt of the CDLS web order, a serviceable item is sent from the contractor to the field facility. The contractor will provide documentation for the site to return the unserviceable (repairable) part to the contractor repair facility in exchange for the serviceable item, unless otherwise authorized
Expendable Item: Any LRU or part identified by the Government, when removed or replaced, can restore a system to its operational capability. An expendable LRU is normally a low cost item ($600.00 or less), that possesses characteristics and/or qualities, which make it uneconomical to restore or repair. i.e. special handling for disposal (batteries, etc.) and/or have precious metals (printed circuit cards, etc.) that can be recovered by the Government.
Field Support: Requirements based on a contract task order via a Statement of Work or a regulatory required CDLS field repair.
Firm Fixed Priced (FFP): A fixed price CLIN on a contract or a fixed priced task.
Government Furnished Equipment (GFE): Property in the possession of or directly acquired by the Government and made available to the Contractor.
Government Furnished Material (GFM): Materials such as consumable items or bulk items that are owned by the Government and provided to the Contractor. The Contractor must use GFM as defined in the contract for the purpose of the contract. The nature of GFM is that it is consumed during its use so that it cannot be maintained. The Contractor must account for GFM and will report the quantities of remaining GFM at the end of the contract period to the contracting officer. Examples of GFM are tape cartridges, light bulbs, flight strip paper, fuses, etc.
Government Furnished Property (GFP): All property owned or leased by the Government under the terms of the contract, includes GFE, GFM, and contract-acquired property. GFP must comply with AMS T3.10.3 – Government Property.
Interim Vendor Performance Evaluation IVPE: This evaluation determines whether to exercise the next or final option and to extend the period of performance.
Item Manager/Planner (IM): The FAALC IM is the designated government representative who controls requisitions, parts, and supplies between the CDLS depot and field. The IM authorizes the Contactor to issue Government property from the CDLS depot.
Logistics Centers Support System (LCSS): The FAAs computer operating system for logistics and supply support internal to the FAA.
Lowest Replaceable Unit LRU: An essential support item, when removed and replaced at field level, restores the system or unit to an operationally ready condition. An LRU can be an E&R, R&R, or an expendable item. The LRU is also referred to as a part.
Program Manager (PM): Program Managers plan the strategic long-term business objectives of all the projects.
Piece Part: Single component used as is, without assembly or disassembly, such as a gear, relay, resistor, transistor required to support the repair of a returned LRU.
Quality Assurance Surveillance Plan: A FAA written plan by the FAA specifically for a contract that details what is to be evaluated, how evaluations are to be accomplished, frequency of evaluations, and the evaluation parameters.
Regular Workday (RWD): 8:00 AM to 5:00 PM Eastern Standard/Daylight Time, Monday through Friday (excluding federal holidays).
Repair and Return Item (R&R): Any LRU or part that fails at a site and is ordered by the field, where there are no exchangeable LRUs must be returned directly to the contractor, or the contractor's designated repair facility for repaired as deemed appropriate. The Contractor must provide prepaid return shipping labels (e.g., UPS, FEDEX, etc.) and materials for the site to use in returning items to the Contractor. The requisitioning site will package, using contractor packing material, and ship the failed LRU as directed by the Contractor. Once repaired, the Contractor will return the LRU back to the site. The designation of an item of supply as R&R indicates the logistics status assigned for inventory management purposes rather than the physical condition of an item.
Repairable Item: The condition of an item, which can be returned to service after repair or rework in accordance with procedures, tolerances, and limits established by the overhaul and repair instructions issued by the manufacturer, or as otherwise authorized under the provisions of the FAA regulations.
Serviceable Item: The condition of an item in a state of preservation that can be placed in service in accordance with applicable manufacturer’s overhaul limits and instructions and/or pertinent regulations of the FAA.
Standard Working Hours: Apply to all references except for technical assistance and/or engineering support request. As defined in the RWD.
Test: A test or check of equipment in its operational or functional environment, using equipment procedures, and limits specified in applicable authorized manufacturer publications, manuals, and specifications and technical orders or FAA authorized changes in procedures and limits.
Tools and Test Equipment (T&TE): General term to describe equipment used for a particular purpose.
Acronyms
4650-12: Material Requisition/Issue/Receipt
ACEPS: Air Route Traffic Control Centers Critical and Essential Power System
BER: Beyond Economical Repair
CAI: Contractor Acceptance Inspection
CAP: Contractor Acquired Property
CDLS: Contractor Depot Logistics Support
CDRL: Contractor Data Requirements List
CERAP: Combined Center Radar Approach Control Systems
CM: Configuration Management
CO: Contracting Officer
COR: Contracting Officer Representative
COTS: Commercial off the Shelf
CPARS: Contractor Performance Assessment Reporting System
CPDS: Critical Power Distributions System
CRPDS: Critical Redundant Power Distributions System
DID: Data Item Description
DRPDS: Duel Redundant Power Distributions System
E&R: Exchange and Repair
EDE: Electrical Distribution Equipment
ENGR: Engineer
ES: Equipment Specialist
FAALC: Federal Aviation Administration Logistics Center
FPP: Firm Fixed Price
GFE: Government Furnished Equipment
GFM: Government Furnished Material
GFP: Government Furnished Property
GNAS: General National Airspace System
IPC: International Personnel Certification
LRU: Lowest Replaceable Unit or Part
NAS: National Airspace System
NSN: National Stock Number
OEM: Original Equipment Manufacturer
PHS&T: Packaging, Handling, Storage, and Transportation
QASP: Quality Assurance Surveillance Plan
QRO: Quality and Reliability Officer
R&R: Return and Repair
RWD: Regular Workday
SLE: Second Level Engineering
TRACON: Terminal Radar Approach Controls
T&TE: Tools and Test Equipment
Applicaple Documents
· CDLS Vendor User Guide
· FAA Order 4250.9C, Field Material Management and Control
· FAA Logistics Center (FAALC) Web Exchange and Repair Shipping Information Interface Guide dated February 2001. Explains how the Contractor can monitor failed part requests from the field by Internet
· Provision 61 Preservation/Packaging, Packing and Marking Requirements when applicable
· PHS&T Guide
· FAA Logistics Center Standard, FAA-STD-1293D, Servicing Standards and Test Requirements for Ground Electronic Equipment, dated 9/21/2006
· ASTM D3951-15 Standard Practice for Commercial Packaging
· ASTM-D5118 Standard Practice for Fabrication of…
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