PWS_PUHO_Waste_Water_Removal_Final.docx

PERFORMANCE WORK STATEMENT

(PWS)

WASTEWATER REMOVAL SERVICES

Pu’uhonua O Honaunau (PUHO) NHP Honaunau, Hawaii, 2/22/2026

Prepared by: Ryan Swindler National Park Services (NPS), Pacific Western Region (PWR)

1.0 DESCRIPTION OF SERVICES

The Contractor shall provide sewage removal and disposal services at Pu’uhonua o Hōnaunau National Historical Park (PUHO), South Kona District, Hawai‘i Island. Work includes servicing portable toilets and pumping a wastewater holding tank at the following locations:

· Keōkea Picnic Area: Five (5) portable toilets

· Wastewater Treatment Facility: One (1) 16,000-gallon holding tank

The Contractor shall provide all management, supervision, labor, tools, materials, and equipment necessary to perform all requirements under this PWS. The Contractor shall perform services using designated park roads (see attached maps). All facilities are located within park boundaries and behind secured gates.

1.1 BACKGROUND

The park receives more than 450,000 visitors annually. The park relies on contracted wastewater removal services to support restroom availability for visitors and staff. The biweekly portable toilet pumping service and annual holding tank pumping have adequately met park needs when performed consistently in accordance with the established schedule.

1.2 SCOPE

1.2.1 RECURRING SERVICES

The Contractor shall furnish all personnel, supervision, equipment, and supplies necessary to pump, service, and transport sewage from five (5) portable toilets and one (1) holding tank.

1.2.1.A PORTABLE TOILETS

· Portable toilet services shall be performed on a regularly scheduled basis, twice per week, on days and times approved in advance by the COR. Services shall be performed on the same days each week. The Contractor shall notify the COR of any schedule changes or delays at least two (2) weeks in advance.

Each service shall include:

· Pump wastewater from each portable unit and ensure complete removal of content

· Refill each unit with biodegradable, non-formaldehyde deodorizing solution in sufficient quantity to maintain proper flushing operation

· Clean and disinfect all interior surfaces, including seats, walls, and floors, that are contaminated during servicing

· Restock a minimum of two (2) rolls of toilet paper per unit; toilet paper shall be made from recycled materials

· Remove any trash or debris within the unit as necessary to maintain sanitary conditions

· Immediately clean any spills occurring during service

· Report any spill exceeding five (5) gallons immediately to the COR and perform full remediation at no additional cost to the Government

1.2.1.B HOLDING TANK

· The 16,000-gallon holding tank shall be pumped once annually. Typical sludge removal volume is approximately 2,500–3,000 gallons. Holding tank pumping shall be scheduled in coordination with the COR. The Contractor shall notify the COR of any schedule changes or delays as soon as practicable.

The Contractor shall:

· Pump and remove wastewater and sludge from the 16,000-gallon holding tank

· Remove sludge from all chambers during each annual service

· Replace and secure all manhole covers and access covers after each pumping event

· Perform multiple trips if required to fully complete pumping

· Transport all waste to an authorized wastewater treatment facility

· Dispose of all waste in compliance with all applicable Federal, State, and County regulations

· Maintain park security by ensuring all gates are secured after access unless otherwise directed by the COR

1.2.2 WASTEWATER COLLECTION

The Contractor shall ensure all collected sewage is properly contained during pumping and transport operations. No leakage from tanks, hoses, or equipment is permitted.

The Contractor shall secure all gates after entering or exiting the park unless the gate was already open or directed otherwise by the COR.

1.2.3 WASTE DISPOSAL

The Contractor shall dispose of all collected wastewater and sludge at authorized wastewater treatment facilities. All disposal activities shall comply with applicable Federal, State, and County regulations.

1.3 Permits, License & Insurance

The Contractor shall obtain and maintain all permits, licenses, and insurance required to perform work under this contract, including those required for transportation and disposal of wastewater.

1.4 CONTRACTOR PROVIDED EQUIPMENT AND SUPPLIES.

The Contractor shall provide and maintain all equipment and vehicles necessary to perform the requirements of this contract. The Contractor shall not perform any cleaning, repair and/or maintenance requirements of equipment on site. Maintenance and repair of Contractor containers, vehicles or their privately owned vehicles shall not be accomplished on site. Contractor equipment and vehicles shall be maintained to present a neat, professional appearance. Contractor equipment and vehicles shall be used solely for the intended purpose of performing services in this performance work statement during normal hours of operation.

All equipment used in the performance of this contract shall be in good operable condition. Equipment found to be unsafe and unable to function as designed shall not be used in performance of this contract. The Contracting Officer (CO) or COR may inspect the Contractor’s equipment at any time while on government property and may direct the removal of any unsafe or unusable equipment from those locations.

The Contractor shall provide adequate numbers of equipment items and vehicles to effectively fulfill the scope of this contract. In addition, the Contractor shall maintain or have backup capability to provide continued service in the event primary equipment or vehicles are unsatisfactory or down for extended maintenance or repairs. Equipment failure shall not alleviate the Contractor from performing any requirement contained in this contract.

2.0 CONTRACT PERFORMANCE

2.1 SERVICE SUMMARY (SS):

The Contractor shall document each service visit, including date, time, location, and estimated volume removed, and shall provide records to the COR upon request. The contract service requirements are summarized in the performance objectives below. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The SS provides information on contract requirements, the expected level of Contractor performance and the expected method of government validation and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance, shall be used to remedy all deficiencies.

Portable toilet services shall be provided at a regularly scheduled, park approved time twice per week. Service shall occur on the same days of each week. The contractor shall notify NPS with schedule changes or delays at least two weeks in adavanve.

Holding tank pumping services will be scheduled with NPS. Vendors must notify NPS with schedule changes or delays.

2.3 PROGRESS MEETINGS

The Contracting Officer (CO), Contracting Officer Representative (COR), other government personnel, as appropriate, and the Contractor shall periodically meet to discuss the Contractor’s performance. The following issues shall be discussed:

opportunities to improve the contract, required contract modification(s), unsatisfactory inspections and trends against each performance objective observed, positive performance and steps taken by the contractor to prevent unsatisfactory occurrences in the future. The Contractor shall provide a summary of unsatisfactory inspections and customer complaints and shall provide insight into any identified trends, root cause analysis, and performance improvement plan.

2.4 CONTRACTOR’S QUALITY CONTROL

The Contractor shall develop and maintain a quality program to ensure the services described by this PWS are performed in accordance with commonly accepted commercial practices. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. At a minimum the contractor shall develop quality control procedures addressing the areas identified in paragraph 2.0, Service Summary.

2.4.1 Contractor’s Quality Control Plan (QCP)

The Contractor shall develop and maintain a Quality Control Plan that, at a minimum, communicates: (1) What will be monitored; (2) How monitoring will take place; (3) When monitoring will take place; (4) Who will conduct monitoring; and, (5) How monitoring efforts and results will be documented.

2.4.2 Contractor’s Quality Control Checklist(s)

The Contractor shall develop and maintain one or more Quality Control Checklists that align with the Contractor’s QCP and capture, at a minimum, the following: (1) Tasks; (2) Validation of acceptability of tasks; (3) Inspector name; (4) Inspection method; (5) Inspection date; and, (6) Inspection time.

2.5 QUALITY ASSURANCE

The Government shall inspect and evaluate the Contractor’s performance to ensure services are received in accordance with requirements set forth in this PWS. The CO will appoint a primary and alternate representative for management of the day-to-day activities of the contract. The identity, title, and authority of this representative will be provided in writing to the Contractor after contact award. The COR may inspect by validating actual work performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS.

2.6 GOVERNMENT REMEDIES

The Contracting Officer (CO) will follow FAR 52.212-4 Contract Terms and Conditions-Commercial Items, for the contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

The contractor shall designate a contract manager and an alternate(s) that can be contacted during work hours. The contract manager or alternate shall be available during normal duty hours to discuss contract related matters. The contractor shall provide the CO the telephone number(s) where performance validation results and complaints can be reported. This information will be kept updated by the contractor whenever personnel changes occur. The Contract Manager shall have authority to act on behalf of the Contractor in all matters related to contract performance.

3.2 CONTRACTOR PERSONNEL APPEARANCE

Contractor personnel shall present a neat appearance. Contractor personnel shall be easily recognizable while on the installation in conjunction with this contract. This shall be accomplished through the wear of distinctive clothing, overcoats, or hats, bearing the company name or logo. The coloring or design of the items selected should be such that identifies personnel easily and quickly for reasons of safety and personal protection. All contractor personnel shall always be fully clothed while performing the services of this contract. "Fully Clothed" is deemed to mean that a shirt (or T-shirt), trousers, closed-toe shoes and personal protective equipment, if required, shall always be worn. Tact, diplomacy, and courtesy shall always be used during contact with the community.

3.3 EMPLOYEE RESTRICTIONS

The Government is authorized to restrict employment under the contract of any contractor employee or prospective contractor employee who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

The Contractor shall perform the required services during regular park business hours, Monday-Saturday, from 5:00 a.m. to 4:00 p.m HT.

Sunday: No work shall be performed on Sundays

4.2 HOLIDAYS & CLOSURES

No work shall be performed on Holidays. Contractor shall make every effort to schedule work on days other than those noted below.

Independence Day

The NPS is the steward of unique resources found within the national parks. The NPS is committed to protecting natural, cultural, historical, archaeological, and other resources found within the parks and the adjacent lands.

All work shall be done on designated driveways and roads. All driving and maneuvering shall be done on designated roads and driveways. There are historically significant sites adjacent to roads and driveways, deviation from the designated driving surfaces will result in damage to valuable sites. The contractor shall avoid backing or driving onto vegetation

5.1.1 Preservation of Natural Features

The contractor shall prevent damage to natural surroundings.

5.1.2 Invasive Species Prevention

a. General: The introduction of non-native species including invasive weeds and plants; invasive pests such coqui frogs and frog eggs, little fire ants (LFA), and insects including termites; other vertebrae species such as rats, mice, and reptiles; and diseases that spread through contaminated soil can threaten the park’s rare and endangered plants and animals or can create new populations of non-native species not traditionally found in the park. Ensure all vehicles, equipment and machinery are clean and free of invasive weeds and plants, invasive pests, and ROD spread through soil.

b. Vehicles, Equipment, & Machinery: To prevent the spread of invasive species, the contractor shall comply with the following:

1. Vehicles and machinery must be thoroughly pressure washed and visibly free of dirt, mud, plant debris, and invasive pests.

2. The interior and exterior of vehicles, equipment and machinery must be free of rubbish. The interiors of vehicles and the cabs of machinery must be vacuumed clean.

3. All vehicles, equipment, and machinery will be subject to inspection by NPS personnel.

4. All vehicles, equipment, and machinery that do not pass inspection will be turned away. The vehicle will not be allowed into the park for at least 48 hours.

5. All vehicles, equipment, and machinery leaving the park for any reason must be cleaned prior to re-entry into the park and will require re-inspection.

6. All vehicles, equipment, or machinery being stored at a private residence are to be kept in a pest-free area, preferably in a garage, on pavement, and not under trees. Such vehicles, equipment, or machinery will be subject to additional inspection.

5.2 INSTALLATION SECURITY AND ACCESS REQUIREMENTS

Contact the CO/Park staff for guidance on installation security and access requirements.

5.3 SAFETY REQUIREMENTS AND REPORTS

The Contractor shall perform work in a safe manner as required by the Occupational Safety and Health Administration’s (OSHA) requirements. The Contractor shall immediately provide a verbal report to the CO and COR for each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact.

5.4 DAMAGES TO GOVERNMENT BUILDINGS, EQUIPMENT OR VEGETATION

Damages to government buildings, equipment, or vegetation are addressed in FAR 52.237-2, Protection of Government Buildings, Equipment and Vegetation. The Contractor shall use reasonable care to avoid damaging existing buildings, equipment, and vegetation on the Government installation. If the Contractor’s failure to use reasonable care causes damage to any of these properties, the Contractor shall replace or repair the damage at no expense to the Government as the Contracting Officer directs. If the Contractor fails or refuses to make such repair or replacement, the Contractor shall be liable for the cost, which may be deducted from the contract price.

6.0 APPENDICES

The Government will make all the below listed documents, forms, references and report formats directly addressed within this PWS available. Supplements or amendments to the below listed materials from any organizational level may be issued during the life of the contract.

APPENDIX A – Estimated Project Schedule– Estimated Workload Data APPENDIX B – Park Visitor Rules