PWS Pest Control DSCR_2023_11-2-2023_Final.pdf

Defense Logistics Agency

DLA Installation Management

Richmond (DM-FRE)

Pest Control Services

PERFORMANCE WORK STATEMENT (PWS)

November 2, 2023

TABLE OF CONTENTS

SCOPE

BACKGROUND

OBJECTIVES

4. SPECIFIC TASKS

4.1 IPM TASK

4.2 PEST MANAGEMENT TASK

4.2.1 INSPECTIONS

4.2.2 SERVICE CALLS

4.2.3 TREATMENTS

4.3 GOVERNMENT QUALITY ASSURANCE SURVEILLANCE

4.3.1 GOVERNMENT QUALITY ASSURANCE SURVEILLANCE (QASP)

4.3.2 GOVERNMENT QUALITY ASSURANCE

4.3.3 PERFORMANCE EVALUATION MEETINGS

4.3.4 PEST MANAGEMENT REPORT (DD FORM 1532)

4.3.5 PESTICIDE REDUCTION REPORT

4.3.6 PERFORMANCE MEASUREMENTS

4.3.7 METHOD OF SURVEILLANCE

4.3.8 SURVEILLANCE SCHEDULE

4.3.9 GENERAL ACCEPTANCE CRITERIA

4.3.10 PERFORMANCE STANDARD/ACCEPTABLE QUALITY LEVEL

4.3.11 PERFORMANCE EVALUATION AND PAYMENT

4.3.12 DELIVERABLE & PERFORMANCE REQUIREMENT SUMMARY

4.4 CONTRACTOR QUALITY CONTROL

4.4.1 CONTRACTOR QUALITY CONTROL PLAN (QCP)

4.4.2 TRANSITION PLAN

4.5 GOVERNMENT FURNISHED PROPERTY

4.5.1 GOVERNMENT FURNISHED EQUIPMENT

4.5.2 GOVERNMENT FURNISHED MATERIAL

4.6 CONTRACTOR-FURNISHED ITEMS

4.6.1 CONTRACTOR-FURNISHED COMMUNICATIONS

4.6.2 CONTRACTOR-FURNISHED VEHICLES

4.6.3 CONTRACTOR-FURNISHED EQUIPMENT AND TOOLS

4.7 DLA STANDARD FOR PEST CONTROL SERVICES

4.7.1 PESTICIDES

4.7.2 PESTICIDE APPLICATION

4.7.3 PEST CONTROL

4.7.4 PEST MANAGEMENT PLAN

4.8 ENVIRONMENT CONTROLS

4.8.1 COMPLIANCE WITH LAW AND REGULATION

4.8.2 NOTIFICATION OF ENVIRONMENT SPILLS

4.8.3 MATERIAL MIXING STORAGE AND USE

4.8.4 COMMUNICATION

4.8.5 ADDITIONAL PEST CONTROL REQUIREMENT

4.9 CONTRACTOR PERSONNEL

4.9.1 CONTRACT MANAGER

4.9.2 CONTRACTOR EMPLOYEES

4.9.3 EMPLOYEE TRAINING

4.10 OTHER PERFORMANCE REQUIREMENT

4.10.1 RECORDS

4.10.2 DATE COLLECTION

4.10.3 MATERIAL SAFETY DATA SHEETS (MSDS)

4.10.4 INSPECTIONS

4.10.5 FINAL RESULT BRIEFING

4.11 PLACE OF PERFORMANCE

4.12 PERIOD OF PERFORMANCE

4.13 HOURS OF OPERATION

4.13.1 NORMAL HOURS OF OPERATION

4.13.2 FEDERAL HOLIDAYS

4.13.3 EMERGENCY SERVICE CALLS

4.14 SECURITY REQUIREMENT

4.15 INVOICING AND PAYMENT SCHEDULE

4.16 POINTS OF CONTRACT

4.17 DEFINITIONS

4.18 INSTALLATION SECURITY

4.19 SAFETY AND HEALTH REQUIREMENT

4.20 SAFETY REQUIREMENTS

ATTACHMENT 1: INTEGRATED PEST MANAGEMENT PLAN

ATTACHMENT 2: PEST MANAGEMENT MAINTENANCE RECORD / DD1532

PERFORMANCE WORK STATEMENT (PWS)

I GENERAL INFORMATION

SCOPE

This requirement is to provide pest control services for all activities at the Defense Supply Center Richmond. The contractor shall provide all personnel, transportation, equipment, tools, materials, supervision, and other items and services necessary to perform the pest control services as defined in this Performance Work Statement (PWS). The contractor shall perform the contracted services to the standards identified in this PWS. Area to be serviced is approximately 611 acres in size and facilities with buildings consist of 88 bays or sections.

2. BACKGROUND

Defense Supply Center Richmond (DSCR) consists of approximately 611 acres located in central Virginia. The installation mission is to store and distribute material to military activities worldwide.

The contractor shall provide all personnel, transportation, equipment, tools, materials, supervision, and other items and services necessary to perform the integrated management for pest control services.

3. OBJECTIVES

The Contractor shall provide all personnel, transportation, equipment, tools, materials, and labor necessary to ensure that services are performed at DSCR in a manner that uses Integrated Pest Management (IPM) techniques in accordance with these contract requirements.

4. TASKS

The contractor shall provide all management, tools, equipment, materials, transportation and labor necessary to ensure that pest control services are performed at DSCR in a manner that uses IPM techniques in accordance with these contract requirements. The contractor will focus on use of the latest tools for IPM programs. Examples of IPM tools available to the contractor include insect growth regulators (IGRS) for fleas, cockroaches and mosquitoes including but, not limited to (if applicable); new bait formulations for ants and cockroaches;

and indoor electronic lights traps for control of flying insects inside food handling facilities.

Following tasks shall be performed:

4.1 IPM Task. The following tasks shall be performed:

1) Inspect the existing structures at Building 42 and 97 for Wood Destroying Pests;

2) Identify presence or absence of pests, pest damage, or any potential for pest infestation;

3) Determine the extent of the pest problem;

4) Recommend environmental sanitation practices that restrict or eliminate food, water or harborage for pests;

5) Select and utilize mechanical control methods which eliminate, exclude, or repel pests (i.e., inspect traps, straps, caulking, air screens, etc.);

6) Select and use the most environmentally sound and target-specific pesticide(s) to effectively control pest intrusion when chemical control methods are necessary. (Note:

Chemical control is a LAST RESORT.); and

7) Evaluate the effectiveness of the treatment.

4.2 Pest Management Task. The contractor shall manage the installation pest control program following the DSCR Integrated Pest Management Plan (IPMP) (Attachment 1) and other mandatory Publications included in the PWS. All pesticides used to comply with this PWS must receive prior written approval from the Defense Logistics Agency (DLA) Pest Consultant through the Government Representative or the Contracting Officer’s Representative (COR). All services required to be performed under this requirement are identified in sections 4 Tasks.

4.2.1 Inspections.

4.2.1.1 Wood Destroying Pest Inspection. The contractor shall provide annual inspections at Buildings 42 and 97 for wood destroying pest. The contractor shall inspect buildings including, but not limited to, fungi, termites, carpenter ants, powder post beetles, and other wood inhabiting insects. Inspection shall include, unless inaccessible or obstructed: plumbing in bathrooms, kitchens, laundry rooms, or other areas; windows and door frames and sills; baseboards, flooring walls, and ceilings; entrance steps and porches; exterior of slab or foundation plates, and foundation walls; fire places; and weep holes. The contractor shall be responsible to make access openings and closures in walls to ensure thorough inspection in restroom trap and restroom plumbing areas. Openings are restricted to a size required to perform service, approximately 16 inches in width and 24 inches in height. The contractor shall cover access openings with a removable closure panel. Access openings and closure panels shall be well constructed, tight, and neat in appearance, made with quality materials, and finished with colors to match adjacent surfaces. The contractor shall provide general structural floor plans of the first floor, crawl areas and basements, to include locations of foundations (footing), beams, piers, expansion joints, cracks in slabs, pipes which penetrate slabs or contact soil, all walls on slabs, and any other areas which may require termite treatment. The total linear feet for injection and trenching, and the total square feet for rodding and broadcasting shall be calculated and reported.

Floor plans shall clearly identify the locations of previous and current pest activity and damage, areas where conditions are conducive to pest infestations and locations which are inaccessible or obstructed. Results of the inspections shall be reported to the Pest Management Quality Assurance Evaluator (QAE) or Government Representative/COR within one working day after the inspection. Conditions conducive to, or actual infestation of wood components in any building shall be immediately reported to the QAE or COR. Pesticides used for treatment in this work and all other work described in this section are subject to procedures and approval as stated in IPMP.

4.2.1.2 Weekly Pest Inspections. The contractor shall inspect the Building 46 Cafeteria and Café and Building 100 Child Developments Center (interior and exterior) on a weekly basis for cockroaches, rodents, fleas, ants, and other pests. The contractor shall schedule a date and time when they will perform the weekly inspection. The contract will arrive no later than 1:00 PM during week days (Monday thru Friday).

4.2.2 Service Calls.

4.2.2.1 Regular Service Call. The contractor is required to respond within 24 hours (not business hours) after request for services are communicated from the Government Representative or

Contracting Officer’s Representative (COR). The only exception to this response time is prior to weekends and holidays.

4.2.2.2 Emergency Service Call. On occasion, the contractor may be required to support pest control services outside the normal duty hours.

4.2.3 Treatments

The contractor shall provide service treatments as necessary result from the inspection or requested by a service call.

4.2.3.1 Treatment for Wood Destroying Pest. The contractor shall provide service treatments as necessary in accordance with below guidelines. The Contractor must request original floor plans and/or drawings from the Government 7 business days prior to commencement of termite treatment.

a. Subterranean Termites. All termite infestations in the structure shall be controlled within 30 days of treatment. At the time of any soil treatment application, the soil shall be in a condition with low moisture to allow uniform distribution of the treatment solution throughout the soil. The Contractor shall not apply pesticide during or immediately following heavy rains, or when conditions will cause runoff and create an environmental hazard. No pesticides shall be applied to the soil beneath a plenum air space. Pesticides shall not be applied until the approximate location of water and sewer lines are known.

Toxicants shall be delivered to the project site in sealed and labeled containers as supplied by the manufacturer or formulator. Labels shall bear the manufacturer's warnings to be observed in handling and use of material and bear evidence or registration under the

FIFRA.

b. Drill with Sub slab Injection and Soil Rodding. Termiticide shall be distributed evenly throughout the soil down to the top of all footings, including all exterior and interior walls with footings. Both sides of all basement walls with footings shall be treated. Spacing between injection points or rod holes shall not exceed 12 inches, unless this directly violates label directions. If this is the case, the contract officer shall be notified prior to work performance. Diluent shall not include any other pesticide residues or rinse water from other pesticides.

c. Trench and Excavation Technique. Soil adjacent to outside walls, and extending to the top of footings, shall be treated with a minimum of four gallons per ten linear feet per foot of depth and applied in a strip not less than six inches wide. One-third of the insecticide shall be applied in the bottom of the trench level with the top of the footings, one-third shall be applied when half of the backfill is placed, and remainder when the trench is virtually filled.

Backfill shall be tamped and sufficient in quantity to provide a surface sloping away from the structure. Where pavement abuts the building, treatment shall be applied to the soil along the entire length of this junction. Holes shall extend to foundation footings, and be spaced not more than 12 inches apart through expansion joints or through slabs within six inches of the foundation wall. Insecticide, not less than four gallons per ten linear feet per foot of depth, shall be applied through these holes.

d. Basement Walls without Footings. All non-bearing basement walls without footings shall have the wall void treated with a borate pesticide. Injection holes shall be as small as possible and neatly patched after application.

e. Exposed (Non-Painted) Structural Wood. All exposed rafters sill plates, cross beams, and other structural lumber in basements, shall be surface treated with a borate pesticide in accordance with label directions.

f. Warranty. The Contractor shall provide the Contracting Officer (KO) and Government Representative or COR with a one-year written warranty against existing and new infestations of subterranean termites for the areas treated. The warranty shall state the chemical concentrations, rates, and methods of application to comply with the Environmental Protection Agency (EPA) label. The warranty period shall commence from the date of acceptance by the KO. Visual sightings of pests, additional damage, new mud tubes, or other signs of living pests within the structure during the warranty period, shall be grounds for retreatment at the contractor's expense.

4.2.3.2 Treatment for Other Pest.

Pest control treatment will be performed as required upon consultation with the COR. The contractor shall schedule a date and time when they will perform services. The contract will arrive no later than 1:00 PM during week days (Monday thru Friday). The contractor shall provide service treatments as necessary in accordance with below guidelines.

a. Cockroaches. The contractor shall use non-pesticide methods of control wherever possible.

For example, physical controls, such as portable vacuums, high-pressure washing devices, and steam cleaners, rather than pesticide sprays shall be used for initial clean out of cockroach infestations. When pesticides are used, gels and bait stations are the preferred systems to deliver pesticides. In buildings scheduled for service, cockroach control shall be consistently maintained. Inspections, controls, and treatments shall be scheduled as indicated by a service request. The contractor is required to respond within 24 hours (not business hours) after request for services are communicated from the Government Representative or COR. The only exception to this response time is prior to weekends and/or during holidays.

b. Rodents. Treatments shall be scheduled as indicated by service requests. The contractor shall use nonpoisonous methods including glue boards and snap traps. Snap traps and other trapping devices (including glue boards) used in rodent control programs must be checked on a scheduled basis which will be coordinated between the Government Representative or COR and Contractor upon commencement of this contract. Trapping shall not be performed during periods when maintenance will be delayed by holidays or weekends. The contractor shall place traps out of the general view and in protected areas so as not to be affected by routine cleaning and other operations. All rodenticides, regardless of packaging, shall be placed either in locations not accessible to children, pets, wildlife, and domestic animals, or in EPA-approved tamper-resistant bait boxes. Frequency of bait box servicing shall depend upon the level of rodent infestation. All bait boxes shall be labeled, and dated at the time of installation and each servicing. All bait boxes shall be maintained in accordance with EPA regulations, with an emphasis on the safety of non-target organisms. The contractor shall adhere to the following four points: 1) The lids of all bait boxes must be securely locked or fastened shut; 2) Bait must always be placed in the baffle- protected feeding chamber of the box and never in the runway of the box; 3). All bait boxes must be securely attached or anchored to the floor, ground, wall, or other surface, so that the box cannot be picked up or moved; 4) All traps, trapping devices, and bait boxes shall be accounted for and their location recorded; all material shall be removed and disposed of properly from the premises when control is achieved. Additionally, outdoor bait stations shall contain bait blocks only. Bait blocks shall be kept off the floor of the bait station by glue, wires, or similar devices. Bait stations shall not be placed in food service or food preparation areas without 24 hours prior notification to the (QAE) and Government Representative or COR. The contractor is required to respond within 24 hours (not business hours) after request for services are communicated from the COR. The only exception to this response time is prior to weekends and/or holidays.

c. Fleas, ants, bedbugs and similar pests. The contractor shall be responsible for the control of fleas, ants, and similar pests, both inside and outside the buildings. Inspections, controls, and treatments shall be scheduled as indicated by a service request. The contractor is required to respond within a 24-hour period (not business hours) after request for services are communicated from the Government Representative or COR. The only acceptance to this response time is prior to weekends or holidays.

d. Bees, wasps, and other nuisance pests. The contractor shall be responsible for the removal of bees, wasps, and other nuisance pests from any building or yard areas. Treatments shall be scheduled as indicated by a service request. The contactor is required to respond within a 24-hour period after request for services is communicated from the Government Representative or COR. The only exception to this response time is prior to weekends and/or holidays.

e. Trapping and Removal of Live Animals. The contractor shall be responsible for trapping and removal of wild and domestic animals such as groundhogs, raccoons, skunks, dogs and cats using cage-type live traps or other techniques that do not harm the captured animal.

When animals need to be relocated from the installation, permits are required from the state fish and game office. Contractor is responsible for all permitting. The contractor shall be responsible for trapping and removal of feral dogs and cats. Relocation shall be in coordination with the local animal control services and the natural resources office. The contractor shall capture animals suspected of being rabid because of inappropriate or aggressive behavior. Work shall be done on an emergency service call basis. Animals shall be disposed of outside the installation’s fence line in accordance with the local and state animal control policies and regulations. Inspections, controls, and treatments shall be scheduled as indicated by a service request. The contractor is required to respond within a 4 hour period (not business hours) after request for services are communicated from the Government Representative or COR. The only exception to this response time is prior to weekends and/or holidays.

f. Birds and Winged Animals/Pest. The contractor shall remove and control winged animals (birds, bats, gulls, etc.) from areas about which they are causing a nuisance. Mechanical means of removal shall be the initial method attempted. Work involves identification of any structural changes needed in warehouses or other areas. Work shall be in coordination with the Installation Engineering Office. Inspections, controls, and treatments shall be scheduled as indicated by a service request. The contractor is required to respond within a 24 hour period (not business hours) after request for services is communicated from the Government Representative or COR. The only exception to this response time is prior to weekends and/or holidays.

g. Snakes. The contractor shall be responsible for catching and removal of snakes.

Venomous snakes shall be removed from the installation. Nonvenomous snakes shall be relocated to another area on the installation as more suitable to their existence. Inspections, controls, and treatments shall be scheduled as indicated by a service request. The contactor is required to respond within a 4 hour period (not business hours) after request for services are communicated from the Government Representative or COR. The only exception to this response time is prior to weekends and/or holidays.

h. Ornamental Pests. As required, the contractor shall be responsible for treatment of insect pests resulting in damage or destruction of trees and shrubs. Treatments shall be scheduled as in writing by a service request. The contractor is required to respond within a 24 hour period (not business hours) after request for services is communicated from the Government Representative or COR.

4.3 GOVERNMENT QUALITY ASSURANCE SURVEILLANCE

4.3.1 Government Quality Assurance Surveillance (QASP). In fulfillment of this effort, the Contractor shall provide the deliverables identified in Table 1.in section 4.5.12. All deliverables shall be submitted to the Government Representative or Contracting Officer’s Representative (COR) unless otherwise agreed upon. The Government will have a maximum of ten (10) working days from the day the draft deliverable is received to review the document, provide comments back to the Contractor, approve or disapprove the deliverables.

The Contractor will have a maximum of ten (10) working days from the day comments are received to incorporate all changes and submit the final deliverable to the Government. All days identified below are intended to be calendar days unless otherwise specified.

Final inspection and acceptance of all work performed, reports and other deliverables will be performed at the place of delivery by the Government Representative or COR. The format for the individual deliverables will be determined through consultation between the COR and the Contractor. Products that reflect the Contractor’s analysis and opinion (e.g. studies or analyses) may be in Contractor format. All documents will be provided in either hard copy or electronically as requested by the COR. Electronic documents will be provided in the appropriate Microsoft Office format (e.g. Word or PowerPoint). If appropriate, the Government may ask that they be provided in compressed or PDF format.

4.3.2 Government Quality Assurance. Contractor performance will be surveyed to determine if it meets the contract standards. A variety of surveillance methods may be used.

1) Random sampling of recurring service output using the indifference quality level indexed attribute sampling plan.

2) One hundred percent (100%) inspection of the output.

3) Periodic surveillance of the processes or output. Surveillance of output items

(daily, weekly, monthly, quarterly, semiannually, or annually) as determined necessary to assure a sufficient evaluation of contractor performance.

4.3.3 Performance Evaluation Meetings. The contracting officer may require the contract manager to meet with the contracting officer, contract administrator, QAE, and other government personnel as deemed necessary. The contractor may request a meeting with the contracting officer when the contractor believes such a meeting is necessary. Written minutes of any such meetings shall be recorded in the contract file and signed by the contract manager and the contracting officer or contract administrator. If the contractor does not concur with any portion of the minutes, such non-concurrence shall be provided in writing to the contracting officer within 10 calendar days following receipt of the minutes.

4.3.4 Pest Management Report (DLA Pest Management Spreadsheet or DD Form 1532) (Attachment 2). The DLA Pest Management Spreadsheet meets the requirement for both daily recording and monthly reporting and will be provided by QAE thru the Government Representative or COR. Contractor shall complete the DLA Pest Management Spreadsheet on daily basis and shall submit the monthly report to the Government Representative or COR within 5 days of each monthly Invoice.

4.3.5 Pesticide Reduction Report. A report on meeting pesticide reduction goals will be required by the end of contract performance period. Refer to the Integrated Pest Management Plan (IPMP) for DSCR for additional details.

4.3.6 Performance Measurements. Progress will be tracked based on scheduled services and service calls. Performance evaluation will be based on the completion of the tasks performed as defined in Section 4 of this contract.

4.3.7 Method of Surveillance. The Government will ensure quality assurance of all tasks with 100% inspections performed by the Government Representative or Contracting Officer’s Representative (COR). During the inspections, the COR will review for current task completion. More information about the method of surveillance can be found in Table 2 in section 4.5.13.

a) Inspection and Acceptance Criteria. Final inspection and acceptance of all work performed, reports and other deliverables will be certified by the Government Representative or COR.

4.3.8 Surveillance Schedule. Specific surveillance schedules for tasks can be found in Table 2 in section.

The surveillance staff has two components:

1) CONTRACTING OFFICER (KO): The primary function of the Contracting Officer, with regard to the surveillance activity, is to authorize changes to the PWS. The Contracting Officer is responsible for ensuring the completion of all work in accordance with the PWS, and the QASP provided a means to accomplish this. The Contracting Officer will rely on the COR to provide information and recommendations.

2) GOVERNMENT REPRESENTAYTIVE OR CONTRACTING OFFICER’S

REPRESENTATIVE (COR): Responsible to monitor and inspect, report, and make recommendations to the Contracting Officer regarding the quality of Contractor work performed or not performed.

4.3.9 General Acceptance Criteria. General quality measures, as set forth below, will be applied to each work product received from the Contractor under this Performance Work Statement.

a) Accuracy -Work Products shall be accurate in presentation, technical content, and adherence to accepted elements of style.

b) Clarity -Work Products shall be clear and concise. Any/all diagrams shall be easy to understand and be relevant to the supporting narrative.

c) Consistency to Requirements -All work products must satisfy the requirements of this Performance Work Statement.

d) File Editing -All text and diagrammatic files shall be editable by the Government.

e) Format -Work Products shall be submitted in hard copy (where applicable) and in media mutually agreed upon prior to submission. Hard copy formats shall follow any specified Directives or Manuals.

Timeliness -Work Products shall be submitted on or before the due date specified in this Performance Work Statement or submitted in accordance with a later scheduled date determined by the Government.

4.3.10 Performance Standard/Acceptable Quality Level. The Contractor is expected to meet the following goals.

1) Performance standard is a goal of 100% satisfactorily completing the tasking and meeting timeliness for each project tasking as set forth in 4.1, 4.2 and 4.3.

2) Acceptable quality level is 90% of all tasking/deliverables prepared contain only minor defects or rewrites and 90% are processed within the agreed upon timeframe or milestone(s).

3) No major complaints from customer(s).

4.3.11 Performance Evaluation and Payments.

Below are the Performance Standards that will be used in evaluating performance on a Monthly basis and in determining the amount of the payment owed to the vendor.

Good – Performance meets or exceeds contract requirements in terms of timeliness and quality.

The COR recommends and the contracting officer will make a determination to pay the contract 100% of the invoice amount.

Fair – Performance meets contract requirements with either only minor performance issues or minor timeliness issues. The performance and/or timeliness issues do not adversely impact the mission of the Agency. The COR recommends and the contracting officer will make a determination to pay the contractor 90% of the invoice amount.

Poor – Performance narrowly meets contract requirements by at least one of the following:

bordering on unacceptability in terms of or quality of performance, bordering on unacceptability in terms of timeliness, or potentially having an adverse impact on the mission of the Agency. The COR recommends and the contracting officer will make a determination to pay the contractor 80% of the invoice amount.

Unacceptable – Performance has been at a less than acceptable level in terms of timeliness or quality. Possible issues include, but are not limited to: missed milestones, low quality documents requiring multiple reviews and rewrites, significant or serious complaints submitted by the customers, documents that do not comply with acquisition or policy regulations, or one or more cure notices have been issued. Payment will be withheld pending resolution of cure notice(s). Termination for default or cause may result.

The ratings, as described in the table above, will be based on the performance of the contractor on the timeliness and quality of the services provided using the rating scale for each criterion as shown below.

Timeliness

Good Meets or exceeds contract requirements in terms of timeliness of delivery.

Fair Minor timeliness issues that do not adversely impact the mission of the Agency.

Poor Timeliness issues that are not minor and/or borders on unacceptability.

Adverse impact on the mission of the Agency is possible.

Unacceptable Contractor failed to meet the timeliness requirements. Possible issues include, but are not limited to; one or more deliverables not submitted on time or missed milestones. One or more cure notices may have been issued by the Contracting Officer.

Quality

Good Meets or exceeds contract requirements in terms of quality of work performed.

Fair Performance meets contract requirements with only minor issues and the issues do not adversely impact the mission of the Agency.

Poor Performance narrowly meets contract requirements and either borders on unacceptability in terms of quality, or adverse impact on the mission of the Agency is possible.

Unacceptable Quality of performance has been at a less than acceptable level. Possible issues include, but are not limited to: low quality documents requiring multiple reviews and rewrites, significant or serious complaints submitted by the customers, documents that did not comply with acquisition or policy regulations or one or more cure notices have been issued by the Contracting Officer.

4.3.12 Deliverables & Performance Requirement Summary Tables. The tables below identify the deliverables resulting from the tasks defined in Section 4. Specific Tasks.

TABLE 1. DELIVERABLES

Table 1 identifies Deliverables associated with Section 4. – Specific Tasks.

PWS

Para#

Task Title Quantity: No.

of Reports

Deliverable Service Due

4.2.1.1 Wood Destroying Pest Inspection - annual 1 Report per year Once a year upon completion of work

4.2.1.2 Weekly Pest Inspections (Building 46 cafeteria/café and Building 100)

52 reports per year Once a week, upon Completion of inspection

4.2.2 Service Calls Up to 500 reports As required, upon

completion of work

4.2.3.1 Treatment for Wood Destroying Pest Up to 3,000 Linear Feet (LF) total per year, 1 report per treatment

As required, upon completion of work

4.2.3.1 f

Warranty 1 report per treatment

As required

4.2.3.2 a – d

Treatment for Cockroaches, Rodents, Fleas, ants, bedbugs, similar pests, bees, wasps, and other nuisance pests.

No more than 450 reports per year

As required, upon completion of work

4.2.3.2 e – g

Removal of Live Animals, Birds, and Snakes.

No more than 30 reports per year

As required, upon completion of work

4.2.3.2 h

Treatment of Ornamental Pests No more than 12 reports per year/ Up to 6 trees and 6 shrubs

As required, upon Completion of work

4.5.5 Monthly Pest Management Report (DD

Form 1532)

12 Reports per year Within 5th day of each Month with Invoice

4.5.6 Pesticide Reduction Report 1 Report per contract 10 days prior to Contract expiration

4.6.1 Quality Control Plan 1 Report per contract Within 10 days of Contract award

4.6.2 Transition Plan 1 Report per contract Within 5 days of Contract award

4.12.6 Final Result Briefing 1 Report per contract 10 days prior to Contract expiration

TABLE 2: PERFORMANCE REQUIREMENT

Table 2 identifies the performance requirements resulting from the tasks defined in Section 4.

PWS

Para#

Task Title Standard Acceptable Surveillance Incentive

4.2.1.1 Wood Destroying Pest

Inspection - annual

100% Satisfactory Complete

90% 100% COR

Inspection

Good, Fair, Poor Unacceptable Rating in section

4.2.1.2 Weekly Pest

Inspections (Building 46 cafeteria/café and Building 100)

100% Satisfactory Complete

90% 100% COR

Inspection

Good, Fair, Poor Unacceptable Rating in section

4.2.2 Service Calls 100%

Satisfactory Complete

90% 100% COR

Inspection

Good, Fair, Poor Unacceptable Rating in section

4.2.3.1 Treatment for Wood

Destroying Pest

100% Satisfactory Complete

90% 100% COR

Inspection

Good, Fair, Poor, Unacceptable Rating in section

4.2.3.1 f

Warranty 100% Satisfactory Complete

90% 100% Inspection

Good, Fair, Poor, Unacceptable Rating in section

4.2.3.2 a – d

Treatment for Cockroaches, Rodents, Fleas, ants, bedbugs, similar pests, bees, wasps, and other nuisance pests.

100% Satisfactory Complete

90% 100% Inspection

Good, Fair, Poor, Unacceptable Rating in section

4.2.3.2 e – g

Removal of Live Animals, Birds, and Snakes.

100% Satisfactory Complete

90% 100% Inspection

Good, Fair, Poor, Unacceptable Rating in section

4.2.3.2 h

Treatment of Ornamental Pests

100% Satisfactory Complete

90% 100% Inspection

Good, Fair, Poor, Unacceptable Rating in section

4.5.5 Monthly Pest Management

Report (DD Form 1532)

100% Satisfactory Complete

90% 100% Inspection

Good, Fair, Poor, Unacceptable Rating in section

4.5.6 Pesticide Reduction Report 100%

Satisfactory Complete

90% 100% COR

Inspection

Good, Fair, Poor Unacceptable Rating in section

4.6.1 Quality Control Plan 100%

Satisfactory Complete

90% 100% COR

Inspection

Good, Fair, Poor Unacceptable Rating in section

4.6.2 Transition 100%

Satisfactory Complete

90% 100% Satisfactory Complete

Good, Fair, Poor Unacceptable Rating in section

4.12.6 Final Result Briefing 100%

Satisfactory Complete

90% 100% Satisfactory Complete

Good, Fair, Poor Unacceptable Rating in section

4.4 CONTRACTOR QUALITY CONTROL

4.4.1 Contractor Quality Control Plan (QCP). The Contractor shall submit a Quality Control Plan within 10 business days of contract award. This plan shall describe the Contractor’s methodology for compliance with the Deliverable and Performance Requirement Summary above. The COR will notify the Contractor of concurrence or required modifications to the QCP within 10 business days of receipt. The Contractor shall make appropriate modifications within 5 days of the COR’s notification and provide a revised QCP within 5 business days.

The plan shall include as a minimum:

1) A description of the inspection system to cover all services listed on the performance requirements summary (PRS). The description shall include specifics as to the areas to be inspected on scheduled and unscheduled basis, frequency of inspections, submission of monthly quality control inspections (submission of a quality control schedule), the title and organizational placement of the inspectors, and procedures for contacting the inspector(s). Additionally, control procedures for any government provided keys or lock combinations shall be included.

2) A description of the records to be kept to document inspections and corrective or preventive actions taken.

4.4.2 Transition Plan. The contractor shall develop and submit Transition Plan to the Contracting Officer within 5 days from the contract award date, a transition plan to enable the contractor to be fully operational on contract start date. The transition plan shall include a proposed schedule for each scheduled service and a proposed inventory of pesticides to be used. The contractor shall conduct an orderly transition from Government operation to full contractor performance and be fully operational on contract start date.

4.5 GOVERNMENT FURNISHED PROPERTY

4.5.1 Government-Furnished Equipment. The government will not provide any equipment.

The Contractor is responsible for providing his own equipment.

4.5.2 Government-Furnished Material. The government will let Contractor have access pest control records and use PTMS. The government shall let the Contractor access to the file (“hard”) copy of the pest control records for chemical use on DSCR. These shall be kept up to date through the duration of this contract. Government forms that are required during the contract shall be furnished in the quantity to last for one month. After which it shall be the contractor’s responsibility to produce them for his use on this contract.

4.6 CONTRACTOR-FURNISHED ITEMS

The Contractor shall furnish all equipment required to perform this contract.

4.6.1 Contractor-Furnished Communications. An operation business telephone shall be

Maintained at all times. This telephone number shall be given to the Contracting Officer, COR, QAE and service call desk at the per-performance conference after the start of the contract.

4.6.2 Contractor-Furnished Vehicles. All vehicles used in the performance of this contract shall be in operable condition and meet the local, state, and federal environmental and safety requirements. The contractor shall provide and maintain contractor-owned or leased vehicles to provide transportation to meet the requirements of this contract. Any contractor vehicles used in the performance of this contract shall have the company name prominently displayed on both sides of the vehicle and be maintained clean to present a neat, professional appearance. Vehicles found to be unsafe and unable to function as designed, shall be removed from the installation and replaced at contractor expense. Vehicular repairs shall not be done on installation. The contracting officer representative may inspect the contractor's vehicles at any time and direct the removal of any unsafe or objectionable vehicle from the installation. UNDER NO CIRCUMSTANCES WILL THE CONTRACTOR PARK OR

STORE VEHICLES OR EQUIPMENT THAT CONTAINS PESTICIDES ON BASE

OTHER THAN NORMAL WORK HOURS WHILE PERFORMING SERVICES.

1. All vehicles shall be registered, licensed, insured, and operated in accordance with base traffic regulations by a licensed driver.

2. All vehicle pesticide storage lockers and equipment will be locked when vehicle is unoccupied. Vehicles used to transport pesticides will have secured and labeled pesticide storage, spill kit, emergency eye wash, fire extinguisher and meet all EPA (Environmental Protection Agency) and Virginia laws and regulations. Each contractor provided vehicle shall show the contractor's name and local telephone number so that it is clearly visible and at all times display a valid state license plate, safety inspection sticker, state pest control license number prominently on the sides of each vehicle, coming on base to do contract pest control work.

3. A copy of product label and SDS should be available in the vehicle

4.6.3 Contractor-Furnished Equipment and Tools. All equipment used in the performance of this contract shall be operable condition and meet the local, state, and federal environmental and safety requirements. The contractor will submit a description of each item of equipment to be used to the Contracting Officer for approval within 10 days after contract award. The contractor's equipment shall be of commercial quality, size, and type suitable for accomplishing the various phases of work specified. The contractor's equipment shall be in good repair and able to operate efficiently and safely. Equipment shall be maintained clean to present a neat, professional appearance. The contracting officer may inspect the contractor's equipment and/or tools at any time and direct the removal of any improper, or unsafe equipment/tools. These items shall be removed from the job by the contractor and replaced with satisfactory equipment.

Ultra-Low Volume (ULV) equipment shall be calibrated to assure proper flow rate and droplet size of pesticide as required by the label. ULV equipment shall be calibrated, including droplet size analysis, prior to initiation of the contract and thereafter every 50 hours of use (or per manufacturer's recommendations), or when the machine is repaired.

All pesticide dispersal equipment, including bait stations and trays, shall be clearly and plainly marked with "DANGER -- PESTICIDES", or as required by applicable regulations.

4.7 DLA STANDARDS FOR PEST CONTROL SERVICES

4.7.1 Pesticides. Only those pesticides that have been properly registered with the Environmental Protection Agency, and have the EPA registration number on the label may be considered for use. Pesticide selection is at the discretion of the Considered for use. Pesticide selection is at the discretion of the contractor, but is subject to approval by the COR, and HQ DLA/DS-O. All pesticides/herbicides must be handled, mixed and applied in accordance with label directions. Within 10 days after contract award, electronic copies of the label for each pesticide/herbicides the contractor proposes to use, and electronic copies of the Safety Data Sheet (SDS) shall be submitted to the COR for approval.

These submittals should reference Virginia Registration number. Each new pesticide that's introduced shall go through the same approval process.

4.7.2 Pesticide Application. All pesticide application will be accomplished by personnel that are DOD certified or state certified in the state in which pest control will be performed. All pesticides will be approved for use within the state in which work will be performed and the pesticides will have EPA labels approved for use for the pest being controlled. Reduction in pesticide pounds of active ingredient used will be IAW DODI 4150.7 or latest DoD guidance.

4.7.3 Pest Control. An approach to pest control that uses primarily IPM techniques is required. Unacceptable damage to operations, people, property, material, or the environment is not allowed during control of pest.

4.7.4 Integrated Pest Management Plan. Available for review which is approved by the DLA Pest Management Consultant and the Site Director.

4.8 ENVIRONMENTAL CONTROLS

4.8.1 Compliance with Laws and Regulations. The contractor shall be knowledgeable of and comply with all applicable Federal, State, and local laws, permits, DOD regulations, and requirements regarding environmental protection and pesticide use. The contractor shall also be knowledgeable of and comply with DLAI 4150.07 and DODI 4150.07. In the event environmental or pesticide laws/regulations/requirements change during the term of this contract, the contractor shall comply with such law/regulation as changed. If there is an increase or decrease in cost as a result of the change, the contractor shall immediately inform the COR and Contracting Officer for possible modification of the contract.

4.8.2 Notification of Environment Spills. If the contractor spills or releases any substance listed in 40 CFR 302 into the environment, the contractor shall immediately report the incident to the Quality Assurance Evaluator (QAE). The contractor shall be liable for containment and environmental clean-up of the spill or release of such substances.

4.8.3 Material Mixing Storage and Use. The contractor shall follow manufacturer's guidelines and professional recommendations for control of humidity, temperature, cleanliness, and materials handling. This includes hazardous materials. All mixing and storage of pesticides shall be performed off the installation.

4.8.4 Communication. The contractor is responsible for advising his employees of all Environmental and Hazardous Materials Handling and is also required to have and maintain Safety Data Sheets (SDS) on all materials that are required by State and Federal Laws and/or Regulations. (Reference OSHA requirements).

4.8.5 Additional Pest Control Requirements. All Federal, State of Virginia, and Chesterfield County safety and pest control related law and regulations shall be strictly adhered to.

Pesticide label directions shall be followed at all times. All pesticides shall be secured with lock and key when unattended in contractor's vehicle or equipment. Empty pesticide containers shall be disposed of as required by appropriate Environmental Protection Agency directives. Under no circumstances shall pesticides or empty pesticide containers be disposed of on DSCR nor will any form of pesticide be left with building occupants, gardeners, or other unqualified persons. The contractor shall prepare only enough pesticide mixture to perform required service. Any rinse mixtures generated shall be applied in the same manner as the original pesticide on designated treatment areas or base.

4.9 CONTRACTOR PERSONNEL.

4.9.1 Contract Manager. The contractor shall provide a contract manager who shall be responsible for the performance of work. The name of the designated person and an alternate who shall act for the contractor when the manager is absent, shall be designated in writing to the contracting officer within one working day from the contract award.

1) The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

2) The contract manager or alternate shall be available during normal duty hours within one hour to meet on the installation with government personnel (designated by the contracting officer) to discuss problem areas. After normal duty hours, the manager or alternate shall be available within three hours, 24 hours a day, and seven days a week.

3) The contract manager and alternate must be able to read, write, speak, and understand English.

4) The contract manager and alternate must have and provide a copy of current State of Virginia pesticide application certificate/license.

4.9.2 Contractor Employees / Certification

The contractor shall insure all employees have adequate knowledge of the proper procedures for using chemicals, tools and equipment necessary to complete assigned tasks.

All contractor employees that apply pesticides must have and provide a copy of current State of Virginia pesticide application certificate/license at time of final proposal submission. List of categories to be certified for this requirement are as follows:

1) 3A – Ornamental Pest Control (trees/shrubs in Section 4.4.11)

2) 7A – General Pest Control (general pests in Sections 4.4.3 – 4.4.7)

3) 7B – Wood-Destroying Pest Control (wood-destroying Pests in Section4.3)

4) 5A, Aquatic Pest Control

5) 8, Public Health Pest Control

The contractor shall not employ any person for work on this contract if such employee is identified to the contractor by the contracting officer as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. Contractor personnel must wear uniforms which display the company’s name.

The contractor shall ensure employees have a current and valid driver's license before allowing the employee to operate a contractor-owned vehicle on DSCR.

The contractor shall not employ any person who is an employee of the US Government if employing that person would create a conflict of interest. Additionally, the contractors hall not employ any person who is an employee of the Defense Logistics Agency (DLA), either military or civilian, unless such person seeks and receives approval according to the appropriate ethics regulations.

The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment.

Military Reservists and National Guard members may be subject to recall to active duty.

The abrupt absence of these personnel could adversely affect the contractor's ability to perform; however, their absence at any time shall not constitute an excuse for nonperformance under this contract.

Contractor Personnel Roster. The contractor shall provide a roster of contractor personnel, employed under this contract, to the contracting officer, Security Police, and the Quality Assurance Evaluator (QAE) not later than the contract start date. This roster shall show employee names, social security number (SSN), position title, security clearance (if applicable), and Virginia pesticide certificate/license. The roster shall also show telephone numbers of the contract manager and/or alternate(s). Subsequent changes to these rosters shall be forwarded to the contracting officer, Security Police and QAE not later than the 5th day of each month if there were any changes the previous month. Contractor may include "Privacy Act" statement on roster.

The management and control of contractor employees in the performance of this contract shall be the responsibility and prerogative of the contractor; however, the contractor shall comply with the contract requirements and DSCR regulations concerning conduct of employees.

4.9.3 Employee Training. The contractor shall ensure employees are qualified to operate pest control equipment before assigning employees to tasks that require use of the equipment.

The contractor shall maintain records of each individual's training and state certifications/licenses. The contractor shall provide environmental, health, and safety training to ensure compliance with all federal, state, and local laws or regulations.

4.10 OTHER PERFORMANCE REQUIREMENT

4.10.1 Records. The contractor shall be responsible for creating, maintaining, and disposing of only those government required records that are specifically cited in this PWS or required by the provisions of a mandatory directive listed in Section 6.1, Applicable Publications and Forms. If requested by the government, the contractor shall provide the original record or a reproducible copy of any such record within five (5) working days of receipt of the request. All pesticide records will be made on the currently approved standard (DLA Pest Management Spreadsheet), DD FORM 1532. The pesticide records will be submitted monthly to the installation pest management coordinator and the government will maintain these records indefinitely. All records, files, documents, and working papers provided the government in the performance of this contract become and remain government property. The DSCR IPMC will forward pesticide records to the HQ DLA/DS-O.