PWS - OHWS.pdf

Ver. October 2022

PERFORMANCE WORK STATEMENT (PWS)

FOR

123d Fighter Squadron Human Performance Optimization:

Optimizing the Human Weapon System Services

10 June 2025

1.0 General:

1.1 Scope: The contractor shall provide all services, personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph

3.0 as Government Furnished, to perform injury prevention and mitigation, rehabilitation exercise services, and human performance optimization services to rated personnel assigned to the 142d Wing (142 WG), Portland, OR, USA, as part of the Human Performance Optimization (HPO) Optimizing the Human Weapons System (OHWS) initiative. The Contractor shall furnish consultation and reports, similar to the range of services found in a commercial facility, as well as services specialized to meet the specific spinal health needs of fighter aircrew. Contractor shall adhere to professional standards of the Accreditation Association for Ambulatory Health Care (AAAHC), and as defined in this PWS.

1.1.1 Objectives

1.2 Background: Up to 85% of fighter aircrew surveyed reported some type of spine discomfort during their career. According to a study performed by the Unites States Air Force School of Aerospace Medicine, neck pain is a significant factor impacting fighter aircrew performance and quality of life, and rates of injury have increased over the years. The Optimizing Human Weapon System, OHWS initiative is designed to improve quality of life and readiness by decreasing injury rates, most notably for the high rate of spine injuries incurred by fighter aircrew. OHWS is designed to meet the unique physical needs of fighter aircrew. Fitness and conditioning is accomplished through a comprehensive, coordinated, multidisciplinary physical training program focused on the movement and strengthening of the spinal musculoskeletal system. The purpose of providing the services of an OHWS specialist to our rated aircrew is to reduce frequency and severity of injuries and time lost from service, improve long term quality of life, optimize human performance/ readiness, avoid injury prior to occurrence, increase aircrew production, and support aircrew retention.

1.3 Period of Performance (PoP): The Period of Performance shall be 1 year, twelve

(12) months.

1.4 General Information:

1.4.1 Place and Performance of Services: Services will be provided by the contractor in government facilities located at the 142 WG. Workspace has been designated for the contractor’s use in Building 265. The contractor’s allocated workspace may be subject to change. Required changes will be made in writing to the contractor by the COR.

1.4.1.1 Full Time: The contractor shall provide “Full Time” services defined as 0630 AM to 3:30 PM during normal duty days as annotated on the 142 WG’s annul M-1 Order.

During Regularly Scheduled Drills (RSDs) contractor services will be provided from 7:00AM to 3:00PM. Exception to these days and times may occur on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. On scheduled night flying weeks, the contractor shall adjust work hours to match the flying schedule, but will not be in exceed a 9 hour day.

1.4.1.2 Part Time: The contractor shall provide “Part Time” services defined as 20 hours per week during normal duty days and hours as described in 1.4.1.1. The Massage Therapist will provide the COR and 123FS Scheduling with their availabilty monthly, availability will be submitted NLT than the 15th of each month for the following months schdeule. Exapmle: July’s Massage Therapist scheduled availability is due on 15 June.

1.4.1.3 The 142 WG will provide at least two weeks’ notice requiring a change to the standard operating hours. The scheduled days and hours of the Contractor employees providing the majority of the services must mirror those as described in 1.4.1.1 and

1.4.1.2. Deviations to the Contractor mirroring the flying schedule may be approved by the Contracting Officers Representative (COR). The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Teleworking is not authorized.

1.4.1.4 Telework: Due to the physical in person requirements of this work, the Government does not permit the contractor to telework in support of this requirement. If required for Continuity of Operations Planning (COOP), an alternate work area may be established and approved by the COR.

1.4.1.5 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.6 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays.

The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day: June 19th

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award.

After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Access and General Protection/Security Policy and Procedures. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the local installation’s Security Forces, Director of Emergency

Services or local Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DoD, Headquarters Air Force (HAF) and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1. The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on the installation.

2. The contractor shall submit a written request on company letterhead to the contracting officer listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver s license, current vehicle registration, valid vehicle insurance certificate, and [insert any additional requirements to comply with local security procedures] to obtain a vehicle pass.

3. During performance of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the work site.

4. Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office.

5. Failure to comply with these requirements may result in withholding of final payment.

1.4.5.1. RESERVED

1.4.5.2 For Contractors that do not require CAC, but require access to a DoD Facility and/or Installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Air Force Instruction (AFI) 10-245, AFI 31-101 and Air Force Manual (AFMAN) 31-113), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative)

1.4.5.3 Antiterrorism Awareness Level I Training (AT Level I). All contractor employees, to include subcontractor employees, requiring access to US Government installations, facilities and controlled access areas shall complete AT Level I training within 15 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. AT Level I may be accomplished by a Level I qualified instructor; completing the Force Protection computer-based training (CBT) course on the Advanced Distributed Learning System (ADLS) or Joint Knowledge Online at http://jko.jten.mil. Tracking for each contractor or subcontractor employee is the responsibility of the COR or unit AT Representative. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training by each employee or subcontractor personnel.

1.4.5.4 Reserved.

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. ll communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 Reserved

1.4.5.7 Reserved

1.4.5.8 Reserved

1.4.5.9 Reserved

1.4.5.10 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.5.11 Requirement for OPSEC Training. In accordance with AFI 10-701, Operations Security, OPSEC PMs/Signature Managers/Coordinators will provide OPSEC training or training materials to contract employees within 30 days of employees’ initial assignment to the contract and prior to having access to any critical information (CI) and annually thereafter. General organizational orientations may need to be supplemented by duty-related orientations in the work center targeted toward specific critical information and vulnerabilities associated with the work. Initial training (OPSE 1301 - OPSEC Fundamentals) is located on the ADLS website and refresher OPSEC training is conducted annually (at Commander's Call). The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training.

1.4.5.12 Reserved

1.4.5.13 Reserved

1.4.5.14 Reserved

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Key Control. NOTE: All references to keys include key cards. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall include procedures covering key control in the QCP.

1.4.6.1.1 The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR.

1.4.6.1.2 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system, and will deduct the total cost from the monthly payment due the contractor.

1.4.6.1.3 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.6.2 Lock Combinations: The contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s QCP.

1.4.7 Special Qualifications: See Technical Exhibit 3

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5.

The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced.

The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

1.4.10.1 The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the KO within 14 days of an employee’s departure.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

1.4.12 Contractor Travel: Not Required

1.4.13 Data Rights: The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CM Contract Manager COR Contracting Officer Representative DD254 Department of Defense Contract Security Classification Specification DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense DSCA Defense Counterintelligence and Security Agency FAR Federal Acquisition Regulation FS Fighter Squadron GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IA Information Assurance IS Information System(s) KO Contracting Officer 142d MDG 142d Medical Group NGB National Guard Bureau OCI Organizational Conflict of Interest OG Operations Group OSS Operations Support Squadron PII Personally Identifiable Information

PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SCR Service Contract Reporting SSN Social Security Number TDY Temporary Duty TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence 123d FS 123d Fighter Squadron 142d WG 142d Wing

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS. The designated OHWS workspace in building 265 is comprised of two rooms. Room #72 is approximately 16’x21’ with ~522 sq. ft. and has an attached closet. Room #68 is approximately 15’x15’ with ~236 sq ft.

3.2 Materials: None

3.3 Equipment: None. Some fitness items have been purchased by the 142 OG and are located in the OHWS work space. These items may be used by the contractor but remain the property of the 142 OG. Incidental damages of this equipment due to normal use, wear, and tear are not the responsibility of the contractor. These items and their condition will be documented with the COR within the first 15 days of the contractor gaining access to the workspace.

3.4 Services: None

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.1.1 HIPAA compliant software to perform all functions and communication of Electronic Medical Records.

4.1.2 Equipment. Within 30 days of gaining access to the OHWS area the contractor must provide equipment as required to meet the technical needs of the program.

Installation of required equipment will be at no cost to the government. At a minimum, the Contractor must have treatment surfaces and specific exercise equipment to test and strengthen the muscles attached to the spinal column and strengthen the spine in a preventative and safe manner and to perform the post-flight treatments as described below. The requirement includes medical strengthening equipment that can effectively isolate the muscles of the neck and back and strengthen both the lumbar and cervical areas of the spine.

4.1.2.1 Within 15 days of completion of the contract, the contractor is responsible for coordinating removal of all contractor supplied fitness equipment and supplies from the OHWS work area.

5.0 Requirements: Services provided by the contractor shall include the following: initial assessment of personnel, care for personnel who individually seek the services of an OHWS specialist; subject matter expertise concerning pre-habilitation evaluation/assessment, injury prevention, accommodation processes and implementation, ergonomic assessment and implementation, remedial training, optimized performance physical training (e.g. strength and conditioning for fighter aircrew), and post mission treatments.

5.1 The contractor shall provide the following services:

CLIN 0001 Full Time level 2 Athletic Trainer CLIN 0002 Part Time level 2 Massage Therapist

Level 2 requirements are described in Technical Exhibit 3 to provide the requirements listed in section 5. Full and Part time requirements are described in 1.4.1.1 and 1.4.1.2 respectively.

5.2 Ultimate control of members’ medical referral activity is retained by the member, with oversight and management by squadron medical personnel, if required, and only at the discretion of the military member. Information pertaining to a referred patient, from flight physician or personal physician will be kept in Personally Identifiable Information (PII) compliant Electronic Record (ER). Patient lists and member information, no matter how developed, shall be treated as confidential information IAW the Privacy Act and the Health Insurance Portability and Accountability Act (HIPAA). Lists and/or names of patients shall not be disclosed to or revealed in any way for any use outside the MTF, except through MTF specified processes or written request by the patient. No medical information documented on the military member will be made available to outside sources, to include the government, unless explicitly released by the member or required by law or regulation.

5.3 Initial Evaluation and Assessment: Each rated aircrew shall receive an initial appointment as soon as practical. The Contractor will provide an evaluation and assessment in order to recognize the structural pathology and severity of acute or chronic injury. A confidential report of evaluations will be provided to the Flight Medicine Physician or other valid military medical provider within 30 calendar days following the initial appointment. Follow up appointments will be based on need, pre-habilitation plans, and any potential coordination with members’ military and/or civilian healthcare team.

5.4 Primary Pre-habilitation Services: A contractor employee shall be available to perform preventative exercise measures and pre-habilitation services to personnel of the 142 WG during the hours of operations as described in section 1.4. Contractor will provide specific non-invasive biometric and physiological evaluations to all authorized individuals. Following biometric and physiological evaluations, contractor will provide strength, conditioning and flexibility services, specific to the Spinal musculature.

5.5 Post-flight Treatments: A qualified contractor employee shall be available to perform just-in-time post-flight treatments to aircrew returning from daily flying. Acceptable treatment methods must be pre-approved by the Flight Medicine Physician and designed for the specific needs of each customer with the ultimate goal of speeding up recovery times and enhancing the benefits received from the other forms of treatment they are being prescribed.

5.6 During normal work days/hours there are generally two flight periods referred to as “GO’s”. There are typically up to eight aircrew flying in the first GO and up to six aircrew flying in the second GO. After the First and Second GO, the Contractor shall provide a Post-Flight Flex Time, minimum of 60 minutes, but no longer than 90 minutes, that will allow for aircrew to be seen after flying in order to tend to any immediate flying related muscle strain or problems. Post-Flight Flex Time shall be based off of the scheduled land time of each flying GO. The Post- Flight Flex Time shall begin 30 minutes after the scheduled land time. These scheduled times will allow for post-flight “Walk-ins”. If there is a low demand for immediate services during the Post-Flight Flex Time, the contractor may use the Flex Time to provide treatments to other personnel.

5.8 The Contractor shall establish relationships with 142d Medical Group flight medicine physicians and attempt to coordinate with local-area physicians if required to transferring information in order to facilitate full-spectrum treatment, continuity of care, and coordinated case management. Establishment and maintenance of such relationships shall include in-person and telephone communication. OHWS contracted services cannot make referrals to medical specialists in any way that would obligate the Government to pay for medical services which the Government is not otherwise obligated to pay for. Medical referral activity will support the member, with oversight and management by 142 Medical Group personnel as required. If information documented on the member is made available to outside sources, it must be coordinated with the member, military medical personnel, and in accordance with section 5.2.

5.9 The contractor will be given a list of 142 WG members authorized for contractor services. The contractor will primarily provide pre-habilitation services for aircrew in a flying status. On a time available basis other 142 WG members may be treated by the contractor, treatments of non-aircrew will not interfere with aircrew scheduling or treatment.

5.10 The contractor shall manage client appointment schedule and respond to appointment requests within 24 hours of receipt, excluding Holidays and weekends outside of Regularly Scheduled Drills. The contractor may report all personnel who fail to attend their scheduled appointments in writing or e-mail to the COR within 24 hours of the missed appointment if desired.

5.12 Reporting

5.12.1 Preventative Exercise Report: The contractor shall provide reporting to the COR and 142 Medical Personnel with the strength, conditioning, and pre-habilitation results.

The contractor shall track data points of all personnel who are currently being followed in the preventative program. Due no later than the final business day of each month, the Contractor shall provide the COR a status report which shall include an aggregate number and status/metrics. Reporting should provide participation, strength and conditioning progress, new preventative exercise measures, normative data and any other pertinent data. This report will not include names in order to preserve the privacy and anonymity of the members treated.

5.12.2 Client Status Report. The contractor shall track the status of all personnel who are currently being followed in the OHWS program. NLT the last business day of each month, the contractor shall produce a status report, marked CUI to the COR which shall include an aggregate number (1) “new clients” (in the program since last report), (2) “progressing clients” (whose progress is on track to recover by the RFDD), and (3) “prolonged clients” (who are not expected to recover by the RFDD). In conjunction with the written report to the COR, the contractor shall brief squadron-assigned military medical personnel on the status of each “prolonged aircrew”, in order to establish or adjust additional plans and/or referrals. Briefing date(s) shall be coordinated with unit medial staff.

5.12.3 “Human Performance” and “Pre-habilitative Trending” Metrics. NLT the last business day of each month, the contractor shall produce an “Pre-habilitative Trending” metrics written report to include but not limited to: musculoskeletal pain within the local unit aircrew populace, duration of pain, origin of pain, types of pain, deployed vs. non-deployed pain, cost analysis of pain prehabilitation sessions, comparative billing of each pre-habilitation session, cancellation/no-show rates, pain that requires surgery, and trends of musculoskeletal pain over periods of time. Metrics will also capture lost duty time due to aeromedical disposition of Duties Not Including Flying (DNIF) as well as personal removal from flying schedule (i.e. # days and/or sorties). “Human Performance” metrics shall be gathered biannually, NLT 31 March & 29 September, to assess aircrew compliance with the OHWS program. The factors for the “Human Performance” metrics will be low back strength, neck strength, and spine strength measured at varying weights and angles as well as number of missions able to execute at a subjective 100% (i.e. not limited by pain). However, these metrics may be adjusted with concurrence of the contractor and COR.

5.12.4 Strength / Conditioning and Pre- habilitation Status Report: Contractor shall continually record all members’ attended sessions and progress using standard commercial methods/practices and documentation on PII compliant ER. Contractor shall provide chart notes, for program services provided, at the flight medicine practitioner’s discretion. NLT the last business day of each month, the contractor shall produce a status report, marked CUI to the COR.

5.13 Scheduling shall be flexible enough to allow for client rescheduling /substitution as needed with little or no notice.

5.14 Housekeeping services will be provided by the Contractor in the OHWS work area.

The Contractor is responsible for all cleaning materials, surface sanitation supplies, infection control and prevention supplies, personal protective equipment and reasonable upkeep of the OHWS workspace. The Contractor will comply with the infection prevention policy found in AFMAN 48-149.

5.15 Contractor shall obtain appropriate malpractice/professional liability insurance IAW FAR 28.306. Before commencing work under this contract, the Contractor shall certify to the Contracting Officer, in writing, that the required insurance has been obtained. The policies evidencing required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the Government’s interest shall not be effective (1) for such period as the laws of the state in which this contract is to be performed prescribe or (2) until 30 days after the Insurer or the Contractor gives written notice to the Contracting Officer, whichever period is longer. The Contractor shall maintain a copy of all subcontractors’ proofs in required insurance and shall make copies available to the Contracting Officer upon request.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication

Mandatory or Advisory

Website

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar Defense Federal Acquisition

Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current/in dex.html or https://www.acquisition.gov/dfars Joint Travel Regulation (JTR) https://www.defensetravel.dod.mil/site/travelreg.cfm

DoDM 1000.13-M-V1 DoD Identification (ID) Cards

01/23/2014 http://www.esd.whs.mil/Directives/issuances/dodm

(Enclosure 2, paragraph 3.b) (Change 1:

07/28/2020)

Federal Information Processing Standards (FIPS) Publication 201-2 Personal Identity Verification (PIV) of Federal Employees and Contractors

(paragraph 9)

August 2013 http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201 -2.pdf

DoDM 5200.2 Procedures for the DoD Personnel Security Program

(PSP)

04/03/2017 https://www.esd.whs.mil/Directives/issuances/dodm/

DoDI 5200.46 DoD Investigative and Adjudicative Guidance for Issuing the Common

Access Card (CAC)

09/09/14 (Change 1:

05/04/2018) https://www.esd.whs.mil/Directives/issuances/dodi/

Homeland Security Presidential Directive (HSPD)-12

Policy for a Common Identification Standard for Federal Employees and

Contractors

08/27/2004 https://www.dhs.gov/homeland-security-presidential-directive-12

DoDI 5400.11 Department of Defense Privacy and

Civil Liberties Programs

01/29/2019 https://www.esd.whs.mil/Directives/issuances/dodi/

DoD 5400.11-R Department of Defense Privacy

Program

05/14/2007 https://www.esd.whs.mil/Directives/issuances/dodm/

DoDD 8140.01 Cyberspace Workforce Management

10/05/2020 https://www.esd.whs.mil/Directives/issuances/dodd/

DoD 8570.01-M Information Assurance Workforce

Improvement Program

12/19/2005 (Change 4:

11/10/2015) https://www.esd.whs.mil/Directives/issuances/dodm/

DoD 5220.22-M National Industrial Security Program

Operating Manual (NISPOM)

02/28/2006 (Change 2:

05/18/2016) https://www.esd.whs.mil/Directives/issuances/dodm/

AFI 10-245

Antiterrorism

03/28/2013 (Certified current

03/30/2017) https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1&series

=-1&modID=449&tabID=131

AFI 31-101

Security Forces Standards and

Procedures

08/18/2020 https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1&series

=-1&modID=449&tabID=131

AFMAN 31-113

Security Forces Standards and Procedures

03/05/2013 Change 1:

12/02/2015 https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1&series

=-1&modID=449&tabID=131

AFPD 17-1

Information Dominance Governance and Management

04/12/2016 https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1&series

=-1&modID=449&tabID=131

AFMAN 17-1301

Computer Security (COMPUSEC) 02/12/2020 https://www.e-publishing.af.mil/Product-

Index/#/?view=pubs&orgID=10141&catID=1&series =-1&modID=449&tabID=131

AFI 10-701

Operations Security

7/24/2019 (Change 1:

06/09/2020) https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1&series

=-1&modID=449&tabID=131

6.1 Applicable Forms: Forms applicable to the PWS are listed below:

Form Date Website

DD 1172-2

Application for Identification Card/DEERS Enrollment

Mar 2017 http://www.dtic.mil/whs/directives/forms/index.htm

I-9 Employment Eligibility Verification

10/21/2019 https://www.uscis.gov/sites/default/files/files/form/i-9.pdf

DD 441

Department of Defense Security

Agreement

Feb 2020 http://www.dtic.mil/whs/directives/forms/dd/ddforms0001- 0499.htm

DD 250

Material Inspection and Receiving

Report

Aug 2000 https://www.esd.whs.mil/Directives/forms/dd0001_0499/

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance

Objective Performance Standard Acceptable Quality

Levels (AQL) Surveillance Method / By

Whom

Ensure proper licensing and credentialing for all HCP tasks.

Submission of complete and accurate credentialing packages prior to FTE start.

Within each option year 95% of packages meet the standard.

100% Inspection / COR

Develop and submit all required deliverables.

Deliverable requirements are accurate, timely, and include all required information.

Within each option year, 90% of deliverables meet the standard.

100% Inspection / COR

Provide qualified personnel.

Submitted candidates meet 100% of PWS KSA requirements unless waiver is requested at time of submission.

Within each option year, 95% of candidates submitted meet the standard.

100% Inspection / COR

Maintain minimal personnel turnover throughout the life of the contract.

Positions are filled with qualified personnel within 30 calendar days.

Within each option year, 90% vacancies meet the standard.

100% Inspection / COR

Initial Evaluation and

Assessment

Complete an initial evaluation of 100% of rated aircrew within 1 week of Flight MD

Referral

Within each option year, 90% of deliverables meet the standard.

Monthly Inspection / COR

Primary Prehabilitation

Services

Complete biometric and physiological assessment of 90% of referred aircrew every 12 months

Within each option year, 90% of deliverables meet the standard.

Monthly Inspection / COR

Post-Flight Treatments

Perform post-flight treatment on 90% of aircrew requesting treatment after flying.

Within each option year, 90% of deliverables meet the standard.

Monthly Inspection / COR

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

1.4.5.3 AT Level 1

Awareness Training

Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic Submission

COR

1.4.5.11 OPSEC

Training Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic Submission

COR

1.4.10 Identification

Media

Return within 14 days of employee’s departure from contract performance.

Original(s) Hard Copy KO

3.3 Gov’t provided

equipment

Timeframe identified in 3.1 1 Electronic Submission

COR

4.1.2 Contractor

Provided Equipment

Timeframe identified in 4.1.2

1 Electronic Submission

COR

4.1.2.1 Removal of

Contractor Provided

Equipment

Timeframe identified in 4.1.2.1

1 Electronic Submission

COR

5.12.1 Preventative

Exercise Report

Monthly 1 Electronic Submission

COR

5.12.2 Client Status

Report

Monthly 1 Electronic Submission

COR

5.12.3 Human

Performance” and

Twice per Year 31 March and 29 Sept

1 Electronic Submission

COR

“Pre-habilitative Trending” Metrics.

5.12.4 Strength /

Conditioning and Pre- habilitation Status Report

Monthly 1 Electronic Submission

COR

TECHNICAL EXHIBIT 3

HUMAN PERFORMANCE POSITION REQUIRMENTS

Position Service Type Required

Experience Required Education

Required Certifications

Athletic Trainer Level 2

Personal Service (PS)

5+ years of experience as a Licensed Athletic Trainer in collegiate (or higher), professional, or tactical athletics; aerospace industry, test pilot/astronaut or similar man-machine high-performance environment.

Graduated from an Athletic Training Education Program, Accredited by the Commission on Accreditation of Athletic Training Education (CAATE)

AND

Master’s degree in Exercise Science, Health Science, Athletic Training, Health Profession or Physical Education related discipline

Board of Certification for the Athletic Trainer

(BOC)

Current certification in basic cardiopulmonary resuscitation

(CPR),

including Automated External Defibrillator (AED) Training.

Physical Therapist Level

PS 5+ years of experience as a Physical Therapist in collegiate (or higher), professional, or tactical athletics;

aerospace industry, test pilot/astronaut or similar man-machine high-performance environment.

Doctor of Physical Therapy degree from a Commission on Accreditation in Physical Therapy Education (CAPTE) accredited program.

Current certification in basic cardiopulmonary resuscitation (CPR), including Automated External Defibrillator (AED) Training.

Massage Therapist Level

NPS 5+ years of full-time experience as a Massage Therapist in a medical practice setting or in collegiate (or higher), professional, or tactical athletics; aerospace industry, test pilot/astronaut or similar man-machine high-performance environment.

Graduate of an accredited Massage Therapy certification program.

A valid license to practice as a Massage Therapist in the state where service delivery will occur.

Current certification in basic cardiopulmonary resuscitation (CPR), including Automated External Defibrillator (AED) Training.