PWS of RFQ N6817126QN014 NSA Naples CREDO Retreats.pdf

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Hotel Services for CREDO Retreats - Naples NSA Italy
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N6817126QN014
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This is a Performance Work Statement (PWS) for Chaplains Religious Enrichment Development Operation (CREDO) Retreats for NASA Naples, prepared by CNREURAFCENT CREDO. The requirement covers lodging, meeting spaces, and hotel services for six three-day retreats: two Personal Resiliency Retreats (PRR) for 23 personnel each (February 27-March 1, 2026 and May 15-17, 2026); two Family Enrichment Retreats (FER) for 49 personnel each (March 13-15, 2026 and September 18-20, 2026); and two Marriage Enrichment Retreats (MER) for 27 personnel each (April 17-19, 2026 and July 24-26, 2026).

The hotel must be a minimum four-star facility within 40 miles/100 kilometers of NSA Naples, with fully furnished non-smoking rooms meeting specific occupancy configurations for each retreat type. The contractor must provide buffet breakfast, lunch, and dinner with non-alcoholic beverages, free Wi-Fi, on-site physical fitness facilities, and conference rooms equipped with multimedia capabilities and climate control maintained at 70-72 degrees Fahrenheit. For PRR retreats, a 90-square-meter conference room is required; for FER retreats, 250 square meters plus a 375-square-meter outdoor training area; for MER retreats, 90 square meters. All applicable taxes and fees must be included in the firm-fixed price with no separate billing. Late checkout is required at 12:00 p.m. for guests and 1:00 p.m. for staff. Payment covers only authorized active-duty service members, reservists on active duty, and immediate family members, with other participants paying the contractor directly. Menu options must be provided to CREDO 14 days prior to each retreat in English and Italian. The contract allows cancellation or rescheduling at no cost with 72 hours' notice.

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PERFORMANCE WORK STATEMENT

Chaplains Religious Enrichment Development Operation (CREDO) Retreats for NASA Naples

Prepared by

CNREURAFCENT CREDO

1. SCOPE.

1.1 CNREURAFCENT CREDO has a requirement to execute programs designed to assist service members and dependents in fostering positive personal growth and self-awareness.

CREDO training is an interactive learning process for US personnel which runs for approximately 48 hours. It utilizes teaching, group conversation, activities and leisure.

This requirement covers provision of lodging, meeting spaces, and related hotel services to CNREURAFCENT CREDO for authorized service members and dependents for the following retreats in the NSA NAPLES’s AOR:

Two 3-day Personal Resiliency Retreats (PRR) for 23 personnel Two 3-day Family Enrichment Retreats (FER) for 49 personnel Two 3-day Marriage Enrichment Retreats (MER) for 27 personnel

1.2 Accommodation Standards and Conditions

1.2.1. The Contractor shall ensure that all lodging accommodations provided pursuant to this Agreement meet the following minimum standards at all times:

(a) State of Repair and Cleanliness: Each room shall be delivered and maintained in a state of good repair, be structurally sound, and kept in a clean and sanitary condition, free from any accumulation of dirt, debris, or refuse. The Contractor guarantees that all accommodations are free from mold, mildew, and any form of pest or insect infestation.

(b) Furnishings and Linens: Each room shall be fully furnished. All provided linens, including bedding and carpeting, shall be clean and free of stains, soiling, or excessive wear. A sufficient supply of freshly laundered towels must be provided for each occupant.

(c) Utilities: All bathroom plumbing fixtures shall be fully operational, providing reliable and consistent hot and cold running water.

(d) Compliance with Performance of Work Statement (PWS): The accommodations shall, at a minimum, include all services, amenities, and facilities delineated under the minimum requirements section of the governing Performance of Work Statement (PWS).

(e) Supplemental Amenities: Should the Contractor offer or provide any amenities, services, or upgrades that exceed the minimum requirements stipulated in the PWS, such offerings shall be provided on a complimentary basis and shall incur no additional cost or charge to the U.S. Government.

2. REQUIREMENTS

2.1 Hotel shall be within a 40 mil/ 100 km radius of NSA Naples

2.2 Hotel shall at a minimum a “Four Star Hotel” All hotel rooms supplied under this contract shall be fully furnished, free of soiled linens and carpet, freshly laundered towels, be in good repair, and shall include the minimum services and amenities called forth under the minimum requirement section of the Performance of Work Statement (PWS).

Each lodging room shall be equipped with an in-suite bathroom, and shall include a wardrobe or closet, towels, mattresses, bed sheets, pillows and pillowcases. Bed linen shall be changed at guest’s preference or request. Bed linen shall be changed at guest’s preference or request. The contractor shall ensure rooms are cleaned while guests are in training.

Additional amenities, if offered, will be furnished at no additional cost to the US Government.

2.3 Hotel shall have on site Physical Fitness Facilities (e.g. swimming pool, indoor gym, physical training facilities, running/walking tracks, etc.). If the hotel does not have a gym and the outdoor swimming pool is not open due to weather, it shall offer access to running, walking, or hiking trails at no extra cost to the participants or to the government. If you are claiming that your hotel has one of these facilities, please indicate which facility your hotel has.

2.4 The Government shall notify the hotel 72 hours before each event if number of participants for the contract is less than the numbers mentioned within the contract to avoid charges. The contractors shall charge for services rendered only. The retreat, if needed, may be cancelled (or moved to another date) at No Cost giving a notice of 72 hours.

2.5 This contract will include payment for only authorized users are those on active duty in the armed forces, reservists on active duty, and/or immediate family members of active duty service members or reservists on active duty. This will include parking fees for all staff and participants, who meet the criteria stated. Any other participants, Government Civilians or CREDO approved non-active duty individuals who do not meet these criteria will pay the contractor directly individually for the room, food, Conference Room fee (if applicable), and parking charges.

2.6 The contractor shall provide free Wi-Fi access to all participants.

2.7 Meeting rooms shall be outfitted with heating and air conditioning to maintain a temperature between 70 and 72 degrees Fahrenheit (21 to 22 degrees Celsius) throughout the period of performance. With controls accessible to retreat leaders. Four easel stands with paper no smaller than 25 in. (64 cm) wide and 32 in. (81 cm) long shall be available in the conference room with extra paper provided. There shall be no obstruction of view in the room (e.g.

pillar in the middle of room). The conference room shall have a working wifi, multi-media projector compatible with both Apple and Microsoft laptop computers using PowerPoint, video (both HDMI and VGA) or a large TV, audio a large projection screens for all participants to see without hindrance of pillars. Audio capabilities shall include 1 portable microphone, 1 podium, and 2 audio speakers with extra batteries. An extra key will be given to the staff to be able to lock and unlock the conference room. Requesting access to conference room, the first day of each retreat at 1000 for the facilitators to arrange the room.

2.8 The contractor shall review and self-certify that they can ensure controlled 24-hour access to guest rooms at the front desk.

2.9 Inclusion of All Applicable Taxes and Fees: All municipal/city, local, tourism, or other similar governmental taxes, fees, and surcharges ("Taxes") applicable to the lodging and services provided hereunder shall be included in the firm-fixed-price of this Agreement. The Contractor agrees that no such Taxes shall be billed separately or charged at the point of service. The U.S. Government and any individual participant, guest, or occupant utilizing the accommodations under this Agreement shall not be liable for the payment of any such Taxes, the responsibility for which shall remain solely with the Contractor.

2.10 The Contractor shall provide a late checkout of 12:00pm for all guests and 1300 for the staff.

2.11 The contractor shall provide a buffet breakfast, lunch and dinner including non-alcoholic beverages (bottled water: natural and carbonated, soft drinks and fruit juice). No alcoholic beverages shall be served during lunch. Full refreshments shall be available inside the conference room on Day 1 and Day 2 no later than time detailed in 2.12.

Full refreshments shall include healthy snacks (e.g. fresh fruit, dried fruit, vegetable tray or comparable items), sweet snacks (individual deserts, cookies, muffins, savory pastries, or similar items), bottled water (natural and carbonated), tea and hot water, fruit juice, and American drip coffee to include cups, cream, sugar, and stirrers. The venue will provide bottled water (natural and carbonated) and refilled throughout the day in the conference room at no extra cost to the participants or the government. Trash shall be removed from meeting space daily.

Lunch and dinner meals shall be either buffet style or provide the guests meal options with either meat (chicken, beef, or pork), fish, or vegetarian. A children’s meal option will be offered. Menu options shall be provided to CREDO 14 days prior to the retreats. Menu options shall be provided in both English and Italian languages with the quotes for staff review.

2.12 Breakfast, refreshments, lunch and dinner shall be provided in accordance with the following schedules:

Day One 1230 Arrive Hotel 1300-1430 Session 1 1330 Full Refreshments 1500 Room Check in 1700-1845 Session 2 Beverages Only Coffee (caffeinated and decaffeinated); bottled water (natural and carbonated); and fruit juice 1900 Full Board Dinner

Day Two 0800 Full Board Breakfast 0900-1000 Session 3 1000 - 1200 Full refreshments Session 4 Session 5 1200 Full Board Lunch (No Alcoholic Beverage) 1300 Beverages Only Coffee (caffeinated and decaffeinated); bottled water (natural and carbonated); and fruit juice 1300-1400 Session 6 1900 Full Board Dinner

Day Three 0800 Full Board Breakfast 0900-100 Session 7 1015-1100 Full refreshments 1100 Wrap Up/Group Picture 1200 Checkout

3. CREDO PERSONAL RESILIENCY RETREATS (PRR) February 27- March 1, 2026; May 15-17, 2026

3.1 PRR Retreat # 1: 27 February – 1 March, 2026

PRR Retreat #2: 15 - 17 May, 2026

3.2 For each retreat the contractor shall provide lodging for 23 personnel; 23 persons shall lodge in 23 non-smoking single rooms (defined as 1 person per room with a bed of double size or larger).

Classification Room Type Number of rooms

Adults / Children Per room

Total Individuals

Single Double Bed 23 1 adult 23

3.3 For each retreat, the contractor shall provide a large conference room no less than 90 square meters for the duration of the stated CREDO retreats. The conference room shall have 20 chairs and 5 large round tables that can accommodate 4 people and 2 rectangular tables with three chairs for CREDO staff for administrative purposes.

Tables and chairs shall be portable. Requesting access to conference room, the first day of the retreat at 1000 for the facilitators to arrange the room.

4. CREDO FAMILY ENRICHMENT RETREATS (FER) March 13-15, 2026; September 18-20, 2026

4.1 FER Retreat # 1: 13 - 15 March, 2026

FER Retreat #2: 18 - 20 September 2026

4.2 For each retreat, the contractor shall provide lodging for 49 personnel. Three (3) persons shall lodge in 3 non-smoking single rooms (defined as 1 person per room with a bed of double size or larger). Nine (9) persons (families consisting of two adults and 1 child) shall lodge in 3 non-smoking triple rooms each room consisting of double bed with single bed or two double beds. Twelve (12) persons (families consisting of two adults and two children) shall lodge in 3 quadruple rooms consisting of two double beds. Twenty-five (25) persons (families consisting of 2 adults and 3 children) shall lodge in 5 quadruple rooms plus one rooms containing two double beds and 1 single bed. The venue shall not charge full price of a room designed for more members than the number of people utilizing the room. If a three member family uses a room designed for four members, the venue shall not charge for a four member room. If a four member family uses a room designed for five members, the venue shall not charge for a five member room. The venue will not charge for a crib (if needed) in the room.

There will be no extra cost due to the age of the children using the room (all personnel 18 and under is considered a child).

Classification Room Type Number of rooms

Adults / Children Per room

Total Individuals

Single Double Bed 3 1 adult 3 Triple Double Bed with single bed or two double beds 3 2 adults and 1 child 9

Quadruple Two double beds 3 2 adults and 2 children 12 Quadruple +1 Two double beds and 1 single bed 5 2 adults and 3 children 25

Total 14 Total 49

4.3 For each retreat, the contractor shall provide a large open area upon which the attendees may gather for training for the duration of the retreat. The area shall be approximately 375 meters squared of either grass, sand, or artificial substitute.

4.4 For each retreat, the contractor shall provide a large conference room no less than 250 square meters for the duration of the stated CREDO retreats. The conference shall be large enough to comfortably accommodate 49 personnel, with sufficient space for easy movement throughout the area. The conference room shall be equipped with a large screen or separate large screen monitors for all participants to view without obstruction of beams or pillars. The conference room shall have 49 chairs and 25 tables. One table and two chairs shall be available for CREDO staff for administrative purposes. Tables and chairs shall be portable.

5. CREDO MARRIAGE ENRICHMENT RETREATS (MER) April 17-19, 2026; July 24-26, 2026

5.1 MER Retreat # 1 17-19 April 2026

MER Retreat # 2 24-26 July 2026

5.2 For each retreat, the contractor shall provide lodging for 27 personnel; 3 persons shall lodge in 3 non-smoking single rooms (defined as 1 person per room with a bed of double size or larger). Twenty-four (24) persons (12 couples) shall lodge in 12 non-smoking double rooms (defined as 2 people per room with a bed of double size or larger).

Classification Room Type Number of rooms

Adults / Children Per room

Total Individuals

Single Double Bed 3 1 adult 3 Double Double Bed 12 2 adults 24

Total 15 Total 27

5.3 For each retreat, the contractor shall provide a large conference room no less than 90 square meters in size for the duration of the stated CREDO retreats. The conference room shall have 24 chairs and 6 large round tables and 2 rectangular tables with three chairs for CREDO staff for administrative purposes. Tables and chairs shall be portable.

5.4 For each retreat, the contractor shall arrange the dining room for the Saturday night dinner to create a romantic atmosphere, ensuring each couple is seated at an individual table and a table for the staff (3).

POINTS OF CONTACT

Contract Administration Points of Contact:

Contract Specialist Daniela Pollano NAVSUP Fleet Logistics Center Sigonella Naval Regional Contracting Det Naples Comm: Number +39 081 568 26 43 ddaniela.pollano.lon@us.navy.mil

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