PWS - Laundry and Linen Service.pdf

This is a Performance Work Statement (PWS) for laundry and linen services at Los Angeles Air Force Base (LAAFB), El Segundo, California, effective July 14, 2026. The Contractor shall provide all personnel, equipment, transportation, supplies, and supervision necessary to deliver laundry and linen rental services to the 61st Medical Squadron, Building 210. All work must comply with Joint Commission (TJC) standards, CDC Guidelines for Environmental Infection Control, OSHA standards, Healthcare Laundry Accreditation Council (HLAC) standards, and applicable federal, state, and local regulations.

The contract period consists of a base year from September 15, 2026 through September 14, 2027, with four optional years extending through September 14, 2031, and a potential six-month extension through February 14, 2032. The Contractor must perform an initial inventory start-up providing clean uniforms (scrubs and lab coats), linens, and racks for healthcare worker use. Cleaning rotations occur twice weekly on Tuesdays and Fridays, with pick-up and delivery of soiled and clean items at Building 210. Service calls must be answered within four hours during operating hours of 07:00-16:00. Quality standards specified in Appendix D address stain removal, cleanliness, color brightness, odor elimination, shrinkage control, and proper finishing. Performance objectives include managing key personnel within 30 calendar days of contract award, maintaining no more than two customer complaints per quarter for schedule and quality compliance, and adhering to all regulatory requirements. The Contractor must report all labor hours via the eCMRA system, comply with Integrated Defense Plan (IDP) security requirements including Criminal Background History checks, and designate a Program Manager for daily supervision and quality control.