PWS (KO signed).doc

This is a Performance Work Statement (PWS) for comprehensive service coverage of a Bruker Avance III 400 MHz Nuclear Magnetic Resonance (NMR) Spectrometer. The contractor shall provide full maintenance and support services including preventive maintenance, corrective maintenance, emergency repairs, spare parts management, and technical assistance to ensure continuous operational availability of the instrument at the Army facility. The PWS specifies that the contractor must maintain the NMR spectrometer in accordance with manufacturer specifications and industry standards, respond to service calls within defined timeframes, maintain an inventory of critical spare parts, and provide operator training and technical documentation as needed.

Key performance requirements include achieving a minimum equipment availability rate of 95 percent, completing routine preventive maintenance on a quarterly basis, and providing 24/7 emergency technical support. The contractor is responsible for all labor, travel, materials, and logistics necessary to maintain the spectrometer in operational condition throughout the contract period. The statement outlines quality assurance metrics, record-keeping requirements for maintenance activities, and the contractor's obligation to coordinate with the Army's designated point of contact for scheduling and service requests. This is a small business set-aside contract, restricting competition to qualifying small business entities.