PWS - Garage Cleaning -v2.docx

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Garage Cleaning Services
Solicitation number
12259134
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This Performance Work Statement (PWS) details garage cleaning services for the Malcolm Grow Medical Clinics and Surgery Center at Joint Base Andrews, Maryland. The contract covers comprehensive cleaning of a four-level parking structure, including sweeping, trash removal, floor cleaning, stair and elevator maintenance, and pressure washing. Services will be performed Monday through Friday from 0700-1600 hours, with specific requirements such as daily trash collection, weekly mechanical sweeping, and annual pressure washing of the entire garage.

The contract has a base year from July 1, 2025 to June 30, 2026, with four potential option years extending through June 30, 2030. The contractor must provide all personnel, equipment, and supplies, and comply with specific cleaning standards including NFPA, OSHA, and CDC guidelines. Additional responsibilities include criminal background checks for employees, quality control reporting, and handling of potential emergency services. The cleaning services aim to maintain a clean, professional appearance and ensure safe, well-maintained parking facilities for the medical center.

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File Type Posted
Base Access Request Form_Updated.docx DOCX document
Parking Garage Drawings All Floors.pdf PDF
1040 Parking Garage Questions III.docx DOCX document
Garage Sq Footage.pdf PDF
Base Access Request Form II.docx DOCX document
HT001425R00300001 - amendment.pdf PDF
Instructions to Offerors.docx DOCX document
Solicitation - HT001425R0030.pdf PDF

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Department of Defense Defense Health Agency Performance Work Statement

MALCOLM GROW MEDICAL CLINICS AND SURGERY CENTER

PARKING GARAGE CLEANING SERVICES

DHA Joint Base Andrews/Facility Management

PART 1

1.0 GENERAL INFORMATION

1.1 This is a non-personal services contract to provide cleaning services for BLDG 1040, Malcolm Grow Medical Center garage cleaning services.

1.2 Description of services/introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform garage cleaning services as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The contractor shall perform to the standards in this PWS.

1.3 Background: Services provided shall be in accordance with the best commercial practices. The contractor shall provide the services located in Table A-1 below. The contractor shall sweep and clean all accessible pavements, to include a four (4) level parking structure, driveways, stairwells, elevator, and adjacent walkways. All cleaning shall be accomplished under NFPA 61, 29 CFR 1910.22(a)(1), and CDC standards. This scope includes machine blowing and shoveling debris from corners and edges of curbs, parking areas and against buildings, etc. The Contractor shall provide all management tools, equipment, and labor necessary to ensure that custodial services are performed at Joint Base Andrews MD, in a manner that will maintain a satisfactory facility condition and present a clean, neat and professional appearance.

1.4 Objectives: The objective is to have all non-carpeted floors, stairwell, elevators, garage floors, floor mats, interior glass and walkways cleaned daily. Street sweeping and power washing shall be accomplished weekly.

1.5 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items necessary to perform cleaning of parking garage B1040.

Non-Carpeted Floors (Hard Floors: Vinyl Tile, Ceramic Tile, etc.) Hard floors shall be maintained free of grit, soil, dust, scuff and heel marks, stains, spills, debris, litter and other foreign matter as determined by Service Levels and Cleaning Frequency as defined for use in this contract. Cleaning shall be accomplished with the most appropriate method (vacuum, sweep, dust mop, damp mop, spot clean, etc.) and with cleaning solutions if applicable, for the specific floor type. After cleaning, floor surfaces to include grout shall have a uniform, clean appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film, or standing water. Baseboards, corners, and wall/floor edges shall also be clean. Chairs, trash receptacles, and other easily removable items shall be moved to maintain floors underneath these items and returned to their original and proper position after cleaning.

Stairways/Elevators/Handicap Lifts. All floor surfaces shall be cleaned in accordance with hospital standards as appropriate. Stair guards, handrails, wall caps and baseboards shall be free of grease and grime. The Contractor shall remove all marks, dirt, smudges, scuffs, and other foreign matter from adjoining stairwell walls, up to 72 inches height from stair tread level, to provide or maintain a clean, uniform appearance. There are 4 set of stairwells that require cleaning. Stairs shall be deep cleaned once a day and inspected for cleanliness for during hours of operation, 0700-1600.

Clean Floor (Walk-Off) Mats. Vacuum and/or clean interior and exterior floor mats. Mats shall be free of all visible lint, litter, debris, soil and other foreign matter. Soil and moisture underneath mats shall be removed and mats returned to their normal location.

Trash Collection/Removal. All trash to include large trash bags and identified boxes shall be collected and removed to a location designated by the customer. All trash containers shall be returned to their original location. Any soiled or torn plastic trash receptacle liners shall be replaced. Trashcans shall be left clean, free of foreign matter, and free of odors. Clean trash bags shall be placed in the bottom of each trashcan. Trash can shall be emptied at 1600 each day. There are 2 trash can on each floor and a total of 8 trash cans throughout the garage.

Clean Interior Glass/Mirrors. Clean all interior glass/mirrors, including glass in doors (interior and exterior within 4 lobby areas and elevators), display cases, directory boards, mirrors and any other items composed of glass. After glass/mirror cleaning, there shall be no traces of film, dirt, smudges, water, or other foreign matter on glass or adjacent frame.

Criminal Background Check Procedures. Potential contract employees shall report to the Services Squadron Security Monitor to initiate and complete a Questionnaire for Non-Sensitive Positions. During this time, the Security Monitor shall initiate an Installation Records Check (IRC) for each contract employee. The IRC must be completed before the contract employee is authorized to work in the Child Development and Youth Centers. The Security Monitor shall also initiate a National Agency Check (NAC), which encompasses a State Criminal History Repository (SCHR) Check on each contractor employee. An unfavorable or derogatory report would include, but not be limited to, the following applicable crimes; any charge or conviction for a sex crime, an offense involving a child victim, a substance abuse felony, or a violent crime. The Security Monitor shall identify all report results whether favorable, unfavorable or derogatory to the Contracting Officer’s Representative (COR). The COR shall provide the appropriate documentation for the CDC Director’s file. No contract employee shall be allowed to work on Joint Base Andrews MD Washington with an unfavorable or derogatory NAC report.

a.Installation Records Check (IRC). An investigation conducted through the records of all installations of an individual’s identified residences for the 2 years before the date of application. This record check must include police (base and/or military police, security office, criminal investigations, or local law enforcement) local files check, Drug and Alcohol Program, Medical Treatment Facility for Family Advocacy Program, to include Service Central Registry records, and mental health records, and any other record checks as appropriate to extent permitted by law.
b.National Agency Check (NAC). A personnel security investigation consisting of a records review of certain national agencies to include a technical fingerprint search of the files of the Federal Bureau of Investigation (FBI). Contractor employees may be permitted to work before completion of the NAC provided the employee is working within sight of an individual who has successfully completed a background check.
c.Contractor employees have the right to obtain a copy of the background check report from the Security Monitor. Contractor employees have the right to challenge the accuracy and completeness of any information contained in the report through the Privacy Program described in DoDI 5400.11-R. The CO shall inform the contractor of employees whose criminal history background checks result in an unfavorable or derogatory report. The Contractor shall immediately remove this employee from their service at the CDC or Youth Center.
d.Contractor employees who have previously received a background check must provide proof of the check to the Security Monitor who will determine if and when a new background check is required.

Quality Assurance. The Government shall inspect and evaluate the Contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The COR will use the Contractor’s work schedule or modified version thereof, to record validation results. Results of the validation then become the official Air Force record of the Contractor’s performance. When a performance threshold has not been met or Contractor performance has not been accomplished, the COR will initiate and provide the Contracting Officer a Contract Discrepancy Report (CDR) for issuance to the Contractor. The Contractor shall respond to the CDR, IAW instructions provided and return it to the CO within ten (10) calendar days of receipt.

Ambulatory Care Parking Facility and Pedestrian Bridge (1040) Cleaning Services. The contractor shall provide services in accordance with the requirements of this PWS. Services shall include cleaning throughout the facility, to include but not limited to, general sweeping, trash and debris pickup and removal. Services shall be provided Monday through Friday, 0700 – 1600 hours.

Parking Garage Elevator Lobby and Elevator Cab Cleaning. Trash receptacles and elevator lobby shall be checked at least between 0700-1600, 5 days per week. Contractor shall remove trash (IAW1.1.5 Trash Collection/Removal) and sweep down the lobby areas as necessary. Elevator cabs shall be checked at thoughout the day, 5 days per week, and cleaned as necessary. Elevator cab floor shall be cleaned and mopped at least weekly in accordance with manufacturer requirements. Weekly cleaning of elevator interiors shall be performed outside of normal Ambulatory Surgery Center (ASC) hours as described in paragraph 1.13.1.

Parking Deck Trash Receptacles.

General Trash Pickup and Local Sweeping on Parking Deck and Stairways. Minimum once per day, 5 days per week (IAW1.1.5 Trash Collection/Removal). In addition, parking deck floor drains shall be inspected a minimum of once per day and cleaned as necessary.

Mechanical Sweeping. Contractor shall provide necessary labor, equipment and supplies to mechanically sweep the parking deck and all traffic lanes. Frequency shall be once per week and shall be performed outside of normal work hours.

Pressure Wash Parking Deck and Stairways. Weekly spot pressure wash shall be performed every week. Annually, pressure washing of the entire parking garage shall be completed. Work shall be scheduled after snow and ice season. Remove all oil stains. Work to be performed outside of normal work hours as described in paragraph 1.13.1. Pressure washing shall not be performed during freezing temperatures. Overspray on walls, glass, and other surfaces shall be wiped down and cleaned accordingly.

Pressure Wash Parking Deck Lobbies. Perform weekly cleaning of parking lot decks. Work to be performed outside of normal work hours as described in paragraph 1.13.1. Pressure washing shall not be performed during freezing temperatures.

Ice Patrol and Control. During snow and ice season, the contractor shall inspect the parking deck and stairways for accumulating ice, especially in walkways and elevator lobbies. The contractor shall treat all accumulated ice in walkways, cross walks, pedestrian walk ways to BLDG 1060(1st and 2nd Floor) and elevator lobbies as necessary.

1.6 Period of Performance (PoP): Base Yr July 1, 2025 – June 30, 2026 Option Yr 1 July 1, 2026 – June 30, 2027 Option Yr 2 July 1, 2027 – June 30, 2028 Option Yr 3 July 1, 2028 – June 30, 2029 Option Yr 4 July 1, 2028 – June 30, 2030

1.6.1 Transition: Transition-in/transition-out period (If applicable and when appropriately funded) (If not applicable, delete 1.6.1, 1.6.1.1 and or 1.6.1.2).

1.6.1.1 Transition-in period: Full performance beginning evaluation is contingent upon contract. Transition-in performance is defined as Garage cleaning services 5 days per week from 0700-1600. During the transition-in period, the contractor shall prepare to meet all contract requirements and ensure incoming personnel are functionally trained and qualified on the full performance start date except cybersecurity requirements, which must be fully adhered during transition and full performance periods. The remaining incoming personnel shall be trained and qualified within 30 days

1.6.1.1.1 The contractor shall comply with transition-in requirements of the DHA, as listed in paragraph 1.11.1, for contractors needing to be issued Common Access Card (CAC) identification, including Department of Defense (DoD) and DHA-directed training and forms submission, prior to network access.

1.6.1.2 Transition-out period: The transition-out plan shall facilitate the accomplishment of a seamless transition from the incumbent to an incoming contractor/Government personnel at the expiration of the contract, if contract is not obtain in future contract. See Part 7, Technical Exhibit 1

1.6.1.2.1 The contractor shall comply with transition-out requirements of the DHA for contractors who have been issued a CAC or who generate “records”, as defined by DoD (records manual), including DoD-directed disposition of records, and others displayed on the In/Out (I/O) Processing Portal.

1.7 Administrative specifications

1.7.1 Place of performance: The work shall be performed at Malcolm Grow Medical and Surgical Center. The address is 1040 West Perimeter Road, Joint Base Andrews, MD, 20762.

1.7.2 Recognized Federal holidays: Contractor is not required to work on the following federal holidays.

New Year’s DayLabor Day
Martin Luther King Jr.’s BirthdayColumbus Day
President’s DayVeteran’s Day
Memorial DayThanksgiving Day
Juneteenth DayChristmas Day

Independence Day

1.7.3 Hours of operation: The contractor is responsible for conducting business Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. Operation hours are from 0700-1600.

1.7.4 Emergency Services:. On occasion, services may be required to support an activation or exercise of contingency plans outside the normal duty hours. We are aware theat cost may vary for these services.

1.8 Contractor travel: Contractor shall be authorized travel expenses consistent with the cost principles and procedures in Federal Acquisition Regulation (FAR) Part 31.2, Travel Costs and the limitations of funds specified in this contract. All travel requires Government approval/authorization and notification to the Contracting Officer Representative (COR).

1.9 Other Direct Costs (ODC): N/A

1.10 Quality

1.10.1 Quality Control (QC): The contractor shall develop and maintain an effective QC program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure nonrecurrence of defective services. The contractor’s QC program is the means by which the work complies with stated requirements. QC reports should be turned in by the 5th of each month. It should be emailed to Facility Management. After acceptance of the Quality Control Plan (QCP) the contractor shall receive the CO’s acceptance in writing of any proposed change to his QC system. See Part 7, Technical Exhibit 1 - CDRL A001.

1.10.2 Quality assurance (QA): The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan provides a systematic method for the Government to evaluate performance and to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.11 Contractor personnel

1.11.1 CAC requirements: For all contractors who will work in Government facilities, the Facilities Security Officer (FSO)/Company's Security point of contact (POC) will provide the Government all the required information per the DHA CAC request process current version 2.1, January 2018, or more recent when updated. See process attached at Part 7 Section 7.1.1 of the PWS. A CAC is the standard identification for eligible DoD contractor personnel.

1.11.1.1 The contractor shall return all CACs to the COR upon the departure of the contractor(s).

1.11.2 Contractor onboarding and training. The contractor shall complete all requirements, training, and forms as prescribed in the following requirements:

1.11.2.1 The DHA’s “Onboarding Checklist for Contractor Employees” is located at the DHA Onboarding and Offboarding Portal at https://info.health.mil/cos/admin/hr/IO/SitePages/Home.aspx

1.11.2.2 The DHA’s contractor training instructions embedded at Part 7 Section 7.1.2. (Government (DHA) requirements development staff must cut/paste onboarding checklist at https://info.health.mil/sites/DOP/OnboardingCtr/Contractor_OnBoarding_Checklist.pdf and embed most up-to-date form in Part 7, Section 7.1.2.)

1.11.2.3 The contractor shall comply with onboarding requirements of the DHA for contractors needing to be issued CAC identification, including DoD- and DHA-directed training and forms submission, prior to network access, as displayed in the In/Out-Processing Portal at: https://info.health.mil/cos/admin/hr/IO/SitePages/home.aspx (note: Public Key Infrastructure (PKI)-restricted, printed versions available).

1.11.2.4 The DHA’s new employee handbook at Part 7 Section 7.1.4. N/A

1.11.3 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.11.4 Key control: The contractor shall establish and implement methods of making sure all keys/key cards issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the contractor by the Government shall be duplicated. The contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the CO.

1.11.4.1 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the CO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor.

1.11.4.2 The contractor shall prohibit the use of Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the CO.

1.11.5 Lock combinations: The contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s QCP.

1.12 Key personnel (Contractor): The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the CO. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0700 to 1600, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below: All personnel shall be responsible for following the PWS.

1.13 Data rights: N/A

1.14 Reporting

1.14.1 Contractor Manpower Reporting (CMR): RESERVED.

1.14.2 Non-Disclosure Agreement (NDA): (If applicable) All contractor personnel who will obtain access to proprietary, classified, or confidential information or any information release of which is protected or governed by law or regulation associated with DHA acquisitions shall be required to complete and sign a DHA contractor NDA (DHA Form 49) prior to beginning work on the subject contract. The contractor shall execute an NDA on behalf of the company and shall ensure that all staff assigned to, including all subcontractors and consultants, or other personnel performing on contract/Task order execute an NDA protecting the procurement sensitive information of the Government and the proprietary information of other contractors. The NDA shall be executed not later than first day of employment and to be renewed upon exercising a contract option period. Assignment of staff who has not executed this statement or failure to adhere to this statement shall constitute default on the part of the contractor. The contractor shall maintain originally signed NDAs of individual employees and provide copy to the COR.

1.14.3 Government’s COR: The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor contractor's performance and notifies both the CO and contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.14.4 Post award conference/periodic progress meetings: The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The CO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the CO will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.15 Contractor Identification

1.15.1 Contractor personnel performing services in a contractor capacity in a Government facility are required to possess and wear an identification badge that displays his or her name and the name of their company. All contractor personnel shall identify themselves as contractor support personnel in all forms of communication with all entities with whom DHA/Deputy Assistant Director for Acquisition (DAD-A)/Head of the Contracting Activity (HCA) has business dealings. The contractor shall: Answer all telephone calls and have a personalized voice message with an introductory statement that includes the fact that the person is contractor support personnel. Ensure all those with whom the person interacts in any face-to-face dealings while supporting the DAD-A understands that the person is contractor support personnel. Include a title block in all emails that states the fact that the person is contractor support personnel. Ensure all those with whom the person interacts in any face-to-face dealings while supporting DHA/DAD-A/HCA understands that the person is contractor support personnel.

1.15.2 Contractor personnel will be required to attend meetings or otherwise communicate with Government and/or other contract representatives to meet the requirements of this order. Contractor personnel shall make their contractor status known during introductions.

1.15.3 Contractor personnel, while performing in a contractor capacity, are prohibited from using their retired or reserve component military rank or title in any written or verbal communications associated with the contracts in which they provide services.

1.16 Contractor Access to Health Affairs (HA)/DHA Network(s)

1.16.1 FSO/Company's Security POC shall notify the DHA Personnel Security Office after being awarded a contract that requires access to a DoD system (If applicable, if not delete 1.16.1 and 1.16.2 and replace to 1.16 Reserved). Contractor personnel requiring access to the HA/DHA networks for performance of their tasks require a background investigation and the security awareness training. The contractor shall be prepared for this process as it could take two (2) or more weeks. The FSO/Security POC shall submit a Standard Form (SF) 85/86 to DHA's Personnel Security Office for a background investigation.

1.16.2 Company's FSO/Security POC must notify the Personnel Security Office when the contractor has submitted the SF-85/86. The FSO/Security POC, or the COR must notify the DHA Personnel Security Office in writing of a contractor's termination from the contract, including the termination date.

1.17 Personnel Security

1.17.1 The contractor shall comply with DoD 8570.01-M, “Information Assurance Workforce Improvement Program, CH4” November 10, 2015 as amended; 8500.01, “Cybersecurity”, dated March 14, 2014; DoD Manual (DoDM) 6025.18, “Implementation of the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule Compliance in DoD Health Care Programs” dated March 3, 2019, Department of Defense Instruction (DoDI) 6025.18 “HIPAA Privacy Rule Compliance in DoD Health Care Programs”, dated March 13, 2019; and DoDM 5200.02 “Procedures for the DoD Personnel Security Program (PSP),” incorporation change 3, effective September 24, 2020. Contractor responsibilities for ensuring personnel security include, but are not limited to, meeting the following requirements:

1.17.1.1 Follow the DHA Personnel Security Office guidelines for submittal of security clearances. Contact the DHA Personnel Security Office for guidance on the appropriate background investigation required for personnel on the contract. The DHA Personnel Security Office can be reached at (703) 275-6038.

1.17.1.2 Initiate, maintain, and document personnel security investigations appropriate to the individual’s responsibilities and required access to Controlled Unclassified Information (CUI).

1.17.1.3 DHA Personnel Security Office does not deny any access to any automated information system (AIS), network, or Controlled Unclassified Information (CUI). If a contractor receives an unfavorable background investigation, the request for access will be sent back to the FSO for further action. Any unfavorable adjudication will result in DHA Personnel Security Office not signing off on any access request.

PART 2

2.0 DEFINITIONS, ACRONYMS, AND APPLICABLE PUBLICATIONS/INSTRUCTIONS

2.1 Definitions: (List any terms used within the PWS that require further definition. At a minimum, insert the definitions provided below).

2.1.1 Category D: Information Technology (IT) and Telecommunications Services (called D-Services)

2.1.2 Category R: Support (Professional/Administrative/Management) Services (called R-Services)

2.1.3 Contracting Officer (CO): A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.4 Contracting Officer’s Representative (COR): An individual, including a contracting officer’s technical representative (COTR), designated and authorized in writing by the CO to perform specific technical or administrative functions. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5 Nonpersonal services contract: a contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

2.1.6 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance. The Government may either prepare the QASP or require the offerors to submit a proposed quality assurance surveillance plan for the Government’s consideration in development of the Government’s plan.

2.2 Acronyms: (List all acronyms used in the PWS and what they represent. At a minimum, insert the acronyms provided below).

AISAutomated Information System
APLApproved Products List APL
AQLAcceptable Quality Level
ARRTAcquisition Requirements Roadmap Tool
ATOAuthority to Operate
B2BBusiness-2-Business
CACCommon Access Card
CAPCloud Access Point
CCEVSCommon Criteria Cybersecurity Evaluation and Validation Scheme
CDICovered Defense Information
CEComputer Environment
CDRLContract Data Requirement List
CIOChief Information Officer
CJCSMChairman of the Joint Chiefs of Staff Manual
CMMCCybersecurity Maturity Model Certification
CMRContractor Manpower Reporting
CNSSICommittee on National Security Systems Instruction
COContracting Officer(s)
CONUSContinental United States (excludes Alaska and Hawaii)
CORContracting Officer Representative
COTRContracting Officer's Technical Representative
CSPCloud Service Provider
CSSPCyber Security Service Provider
CUIControlled Unclassified Information
DAD-ADeputy Assistant Director for Acquisition
DC3DoD Cyber Crime Center
DD Form 254Department of Defense Contract Security Requirement List (if applicable)
DBDesign-Build
DBBDesign-Bid-Build
DFARSDefense Federal Acquisition Regulation Supplement
DHADefense Health Agency
DISADefense Information System Agency
DoDDepartment of Defense
DoDDDepartment of Defense Directive
DoDIDepartment of Defense Instruction
DSAsData Sharing Agreements
DSAAData Sharing Agreement Application
DMZDemilitarized Zone
DoDMDepartment of Defense Manual
DPCLODHA Privacy and Civil Liberties Office
DUAData Use Agreement
eMSMEnhanced Multi-Service Markets
EULAEnd User License Agreement
EVMEarned Value Management
FARFederal Acquisition Regulation
FCIFederal contract information
FEFacilities Enterprise
FedRAMPFederal Risk Authorization and Management Program
FISMAFederal Information Security Modernization Act
FRCSFacility Related Control Systems
FSOFacilities Security Officer
HAHealth Affairs
HIPAAHealth Insurance Portability and Accountability Act
HCAHead of the Contracting Activity
HITHealth Information Technology
IGCEIndependent Government Cost Estimate
IAInformation Assurance
IOInitial Outfitting
I/OIn/Out Processing Portal
IPvInternet Protocol Version
ISInformation System
ISPInternet Service Provider
ITInformation Technology
ISCMInformation Security Continuous Monitoring
IV&VIndependent Verification & Validation
MedCOIMedical Community of Interest
MHSMilitary Health System
MIL-STDMilitary Standard
MTFsMilitary Treatment Facilities
NCRNational Capitol Region
NDANon-Disclosure Agreement
NIAPNational Information Assurance Partnership
NISTNational Institute of Standards and Technology
OCONUSOutside Continental United States (includes Alaska and Hawaii)
ODCOther Direct Costs
OPMOffice of Personal Management
OSDOffice of the Secretary of Defense
P-ATOPersonal Authorization to Operate
P&RPersonnel and Readiness
PGIProcedures, Guidance and Information
PDTProject Delivery Team
PHIProtected Health Information
PIIPersonally Identifiable Information
PITPlatform Information Technology
PKPublic Key
PKIPublic Key Infrastructure
POA&MPlan of Action and Milestones
POCPoint of Contact
PMOProgram Management Office
PoPPeriod of Performance
PPPersonal Property
PPSMPorts, Protocols, and Services Management
PRSPerformance Requirements Summary
PSPPersonnel Security Program
PWSPerformance Work Statement
QAQuality Assurance
QAPQuality Assurance Program
QASPQuality Assurance Surveillance Plan
QCQuality Control
QCPQuality Control Plan
RFPRequest for Proposal
RFQRequest for Quotation
RMFRisk Management Framework
SPSpecial Publication
SPRSSupplier Performance Risk System
SRMSustainment, Restoration and Modernization
SRGSecurity Requirements Guides
STIGSecurity Technical Implementation Guides
TOSTerms of Service
USUnited States
UFCUnified Facilities Criteria
VPNVirtual Private Network
XMLExtensible Markup Language

2.3 Applicable Publications, DHA Administrative Instructions (AI), etc.; N/A

PART 3

3.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

The Requiring Activity Authority has assessed the need for Government Furnished Property, Equipment, and Services and determined:

3.1 Services: The Government:

☐ Will NOT provide Government Furnished Services in support of this contract/task order. As a result, this paragraph is Not Applicable.

☒ WILL provide Government Furnished Services required in support of this contract/task orders. These Services are described below: provide utilities and storage for supplies.

3.2 Facilities: The Government:

☐ Will NOT provide Facilities in support of this contract/task order. As a result, this paragraph is Not Applicable.

☒ WILL provide Facilities in support of this contract/task orders. The Government provided Facilities are described below: Storage within the parking garage and parking for employees.

3.3 Utilities: The Government:

☐ Will NOT provide Utilities in support of this contract/task order. As a result, this paragraph is Not Applicable.

☒ WILL provide Utilities in support of this contract/task orders. The Government provided Utilities are described below: Water for pressure washers.

3.4 Equipment: The Government:

☒ Will NOT provide Equipment in support of this contract/task order. As a result, this paragraph is Not Applicable.

☐ WILL provide Equipment in support of this contract/task orders. The Government provided Equipment is described below:

3.4.1 Procurement Integrated Enterprise (PIEE), GFP Module Application The contractor shall be responsible for obtaining and maintaining access, training and successful operation of the PIEE/GFP Module application for the entirety of the contract/task order PoP. The PIEE GFP Module application is located at the following website: https://wawf.eb.mil/piee-landing/. Access to PIEE/GFP Module application training materials and in-depth information applicable to the contractor’s responsibilities regarding GFP can be found at the following website: https://dodprocurementtoolbox.com/.

Contracting Office Responsibilities:

The Contracting Office shall ensure close coordination and validation of the GFP items with the COR and DHA Accountable Property Officer prior to uploading the GFP Attachment into the PIEE/GFP Module. At the time GFP is anticipated and identified, the Government will upload the GFP Attachment into the PIEE/GFP Module. It is the Contracting Office’s responsibility to prepare, upload and maintain the GFP Attachment in the PIEE/GFP Module in accordance with the GFP Attachment instructions provided at the DoD Procurement Toolbox. The CO and COR shall manage and keep an inventory of any GFP associated with contract/task orders awarded through DHA, in accordance with applicable FAR Part 45, DoD FAR Supplement (DFARS) 245 with respective clauses, DHA AI 095 and PD 45-01 following the change in disposition of items listed on that PIEE/GFP Module Attachment.

The contracting office will also review, acknowledge, reject and/or approve shipment orders provided by the contractor as appropriate. Functional roles can be determined within the Contracting Office, and requested within the PIEE/GFP Module system.

Contractor Responsibilities:

A key contractor responsibility is to work with the CO and COR to ensure the PIEE/GFP Module data, to include the PIEE/GFP Attachment, provides a timely, complete and accurate accounting of the GFP applicable to the contract/task order. Contractors are required to report the receipt of any GFP shipped to them, regardless of whether it is listed on the GFP Attachment for their contract. Similarly, contractors are required to utilize the GFP Module application in conjunction with the shipment of GFP to the Government, or in reporting Property Loss of GFP issued (such as destruction or loss). Discrepancies or disputes regarding property shipped to or shipped from the contractor must be reported via the GFP Module application, with the CO having authority over final designation of status.

The contractor shall report semi-annually 100% inventories, reconciliations, and final disposition of GFP provided by the government. Final invoices will not be paid pending GFP reconciliation. Contractors shall be aware of and ensure compliance with applicable FAR Part 45, DFARS 245 and 252.245, Defense Pricing and Contracting Policies, Procurement Integrated Enterprise Environment Standards, DHA Administrative Instruction 094 and DHA Guidance.

3.5 Materials: The Government:

☒ Will NOT provide Materials in support of this contract/task order. As a result, this paragraph is Not Applicable.

☐ IS providing Materials in support of this contract/task orders. The Government-provided Materials are described below

PART 4

4.0 CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1 Services: The Contractor:

☐ Will NOT provide Contractor Furnished Services in support of this contract/task order. As a result, this paragraph is Not Applicable.

☒ WILL provide Contractor Furnished Services required in support of this contract/task orders. These Services are described below: provide pressure washers, street sweepers, cleaning supplies and carts.

4.2 General: The contractor shall furnish all supplies, equipment, facilities and services required to perform work listed under Section 5 of this PWS.

4.3 Secret Facility Clearance: The contractor shall possess and maintain a SECRET facility clearance from the Defense Security Service. The contractor’s employees, performing work in support of this contract shall have been granted a SECRET security clearance from the Defense Industrial Security Clearance Office.

4.4 Materials: The contractor shall provide cleaning supplies.

4.5 Equipment: The contractor shall provide their own vehicles and street sweepers.

4.6 Facilities: The contractor shall maintain all provided government spaces and storage.

PART 5

5.0 SPECIFIC TASKS

5.1 Garage Cleaning Services:

SCOPE OF WORK. The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items necessary to perform cleaning of parking garage B1040.

GENERAL REQUIREMENTS. Services provided shall be in accordance with the best commercial practices. The contractor shall provide the services located in Table A-1 below. The contractor shall sweep and clean all accessible pavements, to include a four (4) level parking structure, driveways, stairwells, elevator, and adjacent walkways. All cleaning shall be accomplished under NFPA 61, 29 CFR 1910.22(a)(1), and CDC standards. This scope includes machine blowing and shoveling debris from corners and edges of curbs, parking areas and against buildings, etc. The Contractor shall provide all management tools, equipment, and labor necessary to ensure that custodial services are performed at Joint Base Andrews MD, in a manner that will maintain a satisfactory facility condition and present a clean, neat and professional appearance.

Non-Carpeted Floors (Hard Floors: Vinyl Tile, Ceramic Tile, etc.) Hard floors shall be maintained free of grit, soil, dust, scuff and heel marks, stains, spills, debris, litter and other foreign matter as determined by Service Levels and Cleaning Frequency as defined for use in this contract. Cleaning shall be accomplished with the most appropriate method (vacuum, sweep, dust mop, damp mop, spot clean, etc.) and with cleaning solutions if applicable, for the specific floor type. After cleaning, floor surfaces to include grout shall have a uniform, clean appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film, or standing water. Baseboards, corners, and wall/floor edges shall also be clean. Chairs, trash receptacles, and other easily removable items shall be moved to maintain floors underneath these items and returned to their original and proper position after cleaning.

Stairways/Elevators/Handicap Lifts. All floor surfaces shall be cleaned in accordance with hospital standards as appropriate. Stair guards, handrails, wall caps and baseboards shall be free of grease and grime. The Contractor shall remove all marks, dirt, smudges, scuffs, and other foreign matter from adjoining stairwell walls, up to 72 inches height from stair tread level, to provide or maintain a clean, uniform appearance.

Clean Floor (Walk-Off) Mats. Vacuum and/or clean interior and exterior floor mats. Mats shall be free of all visible lint, litter, debris, soil and other foreign matter. Soil and moisture underneath mats shall be removed and mats returned to their normal location.

Trash Collection/Removal. All trash to include large trash bags and identified boxes shall be collected and removed to a location designated by the customer. All trash containers shall be returned to their original location. Any soiled or torn plastic trash receptacle liners shall be replaced. Trashcans shall be left clean, free of foreign matter, and free of odors. Clean trash bags shall be placed in the bottom of each trashcan.

Clean Interior Glass/Mirrors. Clean all interior glass/mirrors, including glass in doors (interior and exterior), display cases, directory boards, mirrors and any other items composed of glass. After glass/mirror cleaning, there shall be no traces of film, dirt, smudges, water, or other foreign matter on glass or adjacent frame.

Criminal Background Check Procedures. Potential contract employees shall report to the Services Squadron Security Monitor to initiate and complete a Questionnaire for Non-Sensitive Positions. During this time, the Security Monitor shall initiate an Installation Records Check (IRC) for each contract employee. The IRC must be completed before the contract employee is authorized to work in the Child Development and Youth Centers. The Security Monitor shall also initiate a National Agency Check (NAC), which encompasses a State Criminal History Repository (SCHR) Check on each contractor employee. An unfavorable or derogatory report would include, but not be limited to, the following applicable crimes; any charge or conviction for a sex crime, an offense involving a child victim, a substance abuse felony, or a violent crime. The Security Monitor shall identify all report results whether favorable, unfavorable or derogatory to the Contracting Officer’s Representative (COR). The COR shall provide the appropriate documentation for the CDC Director’s file. No contract employee shall be allowed to work on Joint Base Andrews MD Washington with an unfavorable or derogatory NAC report.

a.Installation Records Check (IRC). An investigation conducted through the records of all installations of an individual’s identified residences for the 2 years before the date of application. This record check must include police (base and/or military police, security office, criminal investigations, or local law enforcement) local files check, Drug and Alcohol Program, Medical Treatment Facility for Family Advocacy Program, to include Service Central Registry records, and mental health records, and any other record checks as appropriate to extent permitted by law.
b.National Agency Check (NAC). A personnel security investigation consisting of a records review of certain national agencies to include a technical fingerprint search of the files of the Federal Bureau of Investigation (FBI). Contractor employees may be permitted to work before completion of the NAC provided the employee is working within sight of an individual who has successfully completed a background check.
c.Contractor employees have the right to obtain a copy of the background check report from the Security Monitor. Contractor employees have the right to challenge the accuracy and completeness of any information contained in the report through the Privacy Program described in DoDI 5400.11-R. The CO shall inform the contractor of employees whose criminal history background checks result in an unfavorable or derogatory report. The Contractor shall immediately remove this employee from their service at the CDC or Youth Center.
d.Contractor employees who have previously received a background check must provide proof of the check to the Security Monitor who will determine if and when a new background check is required.

Quality Assurance. The Government shall inspect and evaluate the Contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The COR will use the Contractor’s work schedule or modified version thereof, to record validation results. Results of the validation then become the official Air Force record of the Contractor’s performance. When a performance threshold has not been met or Contractor performance has not been accomplished, the COR will initiate and provide the Contracting Officer a Contract Discrepancy Report (CDR) for issuance to the Contractor. The Contractor shall respond to the CDR, IAW instructions provided and return it to the CO within ten (10) calendar days of receipt.

Ambulatory Care Parking Facility and Pedestrian Bridge (1040) Cleaning Services. The contractor shall provide services in accordance with the requirements of this PWS. Services shall include cleaning throughout the facility, to include but not limited to, general sweeping, trash and debris pickup and removal. Services shall be provided Monday through Friday, 0700 – 1700 hours.

Parking Garage Elevator Lobby and Elevator Cab Cleaning. Trash receptacles and elevator lobby shall be checked at least twice per day, 5 days per week during the hours of 0700 – 1000 and 1400 - 1700. Contractor shall remove trash (IAW1.1.5 Trash Collection/Removal) and sweep down the lobby areas as necessary. Elevator cabs shall be checked at least twice per day, 5 days per week, and cleaned as necessary. Elevator cab floor shall be cleaned and mopped at least weekly in accordance with manufacturer requirements. Weekly cleaning of elevator interiors shall be performed outside of normal Ambulatory Surgery Center (ASC) hours as described in paragraph 1.13.1.

Parking Deck Trash Receptacles.

General Trash Pickup and Local Sweeping on Parking Deck and Stairways. Minimum once per day, 5 days per week (IAW1.1.5 Trash Collection/Removal). In addition, parking deck floor drains shall be inspected a minimum of once per day and cleaned as necessary.

Mechanical Sweeping. Contractor shall provide necessary labor, equipment and supplies to mechanically sweep the parking deck and all traffic lanes. Frequency shall be once per week and shall be performed outside of normal work hours.

Pressure Wash Parking Deck and Stairways. Perform annually. Work shall be scheduled after snow and ice season. Remove all oil stains. Work to be performed outside of normal work hours as described in paragraph 1.13.1. Pressure washing shall not be performed during freezing temperatures. Overspray on walls, glass, and other surfaces shall be wiped down and cleaned accordingly.

Pressure Wash Parking Deck Lobbies. Perform quarterly. Work to be performed outside of normal work hours as described in paragraph 1.13.1. Pressure washing shall not be performed during freezing temperatures.

Ice Patrol and Control. During snow and ice season, the contractor shall inspect the parking deck and stairways for accumulating ice, especially in walkways and elevator lobbies. The contractor shall treat all accumulated ice in walkways and elevator lobbies as necessary.

Government Furnished Property and Services.

Government Furnished Facilities. The Government will provide office and storage space in building 1040. No alterations to the office space shall be made without the specific written permission from the CO or COR as coordinated and approved via the Civil Engineer task order, via Tririga task order request system. In case of alterations necessary for compliance with OSHA, such permission shall not be reasonably withheld. The Contractor shall return the office space to the Government in the same condition as received, fair wear and tear and approved modifications.

Janitorial Closets. Janitorial closets will be available for use by the Contractor, without cost, for the purpose of storing materials and equipment, excluding flammable materials. The Contractor will be required to maintain odorless and clean closets. Closet will be free of clutter and debris. Cleaning Supplies and tools will be stored and organized in such a manner as to allow easy access and movement in closet. Closets provided for janitorial service use will be locked if locks are available.

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