PWS G2 Access Control (Current).pdf

ACC REV AUG 22- CBPA REV NOV 24

PERFORMANCE WORK STATEMENT (PWS)

(Includes associated Performance Requirements Summary (PRS))

United States Army Facilities Access Control Support

PART 1

GENERAL INFORMATION

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: The services of this contract are to provide the USAWC with facilities access control support services (non-personal) in executing the following functional areas: Facilities access control, Facilities visitor control, Administration and monitoring of electronic surveillance systems, Random antiterrorism measures, Emergency Actions, Physical Security, and Information Security.

1.2 Background: The U.S. Army War College (USAWC) Direct Reporting Unit (DRU) to the United States Army and is headquartered at Carlisle Barracks, PA (CBKS). In order to properly provide security for the DRU the USAWC has contracted the above functional areas for the last five and a half years.

1.3 Scope: The Contractor shall provide non-personal service(s). The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services. The Contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents.

1.4 Objectives: The objective of this contract is to execute the following functional areas:

Facilities access control, Facilities visitor control, Administration and monitoring of electronic surveillance systems, Random antiterrorism measures, Emergency Actions, Physical Security, and Information Security.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): This acquisition is for commercial services and will be performed using FAR Part 12 procedures. The contractor’s existing quality assurance system shall be utilized In Accordance With (IAW) FAR 12.208. (Deliverable A.001)

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract IAW the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed IAW the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any tasks or documentation (e.g., deliverables, submittals, etc.) deadlines fall on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays not worked: For the contract employee’s working at bldg’s 650 (Collins Hall) and 651 (Root Hall) work shall not be performed on the below U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

1.5.3.2 U.S. Holidays worked: For the contract employee’s working at bldg. 950 (USAHEC) work shall be performed on the below U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

Memorial Day Veterans Day Independence Day Labor Day

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: The Government facility office hours are 0700 to 1730, Monday through Friday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Contractor Support Hours: The Contractor shall provide support as shown in the below chart, including lunch and sick leave coverage. The facilities below are NOT open during the federal holidays shown in 1.5.3.1.

The contractor shall also provide the flexibility to move the contract employees, as required, on one (1) day’s notice from one building to another. The contractor shall provide a surge of NTE sixty (60) hours of access control support for weekend or after normally scheduled hours;

specific duty hours will be determined as needed.

The Contractor shall always maintain an adequate workforce, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

Post No.

Building Regular Duty Hours and Days

0700- Mon -

Fri

0800- Mon -

Fri

0700- Mon -

Fri

0930- Mon-

Fri

0930- Sat

1130- Sun

1 Bldg 651 X X 2 Bldg 650 X 3 *Bldg 650 As required X

4 *Bldg 950 As required

X

5 Bldg 950 X X

* Either Post 3 OR 4 is expected to be manned at any given time, not both at once.

1.5.5 Place of Performance: The work to be performed under this contract will be performed at Buildings 650, 651, and 950 Carlisle Barracks, PA 17013. All travel to and from Carlisle Barracks, Pennsylvania shall be at the expense of the contractor.

1.6 Clearance Requirements: The following information is provided on security clearance related matters.

1.6.1 Facility Clearance Program: Contracted vendors performing work under this contract must have a secret clearance Facility Clearance at time of offer submission and must maintain the level of security required for the life of the contract. The security requirements are IAW with the DoD Contract Security Classification Specification (DD Form 254), which is currently accessible at the following link: http://www.dtic.mil/whs/directives/forms/eforms/dd0254.pdf

1.6.2 Personnel Security Clearance Requirements: Contractor personnel performing work under this contract must have an active / interim personnel security clearance at the secret level in the Defense Information System for Security (DISS) at time of offer submission and must maintain the level of security required for the life of the contract. The security requirements are IAW the DoD Contract Security Classification Specification DD Form 254.

The Contractor shall ensure that contractor employees and subcontractor employees performing services under this contract shall comply with FAR 52.204‐2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22‐M);

(2) any revisions to DOD 5220.22‐M, notice of which has been furnished to the contractor.

http://www.dtic.mil/whs/directives/forms/eforms/dd0254.pdf

1.6.3 Controlled Unclassified Information (CUI): DFARS provision 252.204-2019 and DFARS clause 252.204-7012 apply to this PWS, which require the contractor to comply with NIST SP 800-171 (800-171). The Government will follow procedures outlined in DFARS

204.73 and verify vendors have an adequate 800-171 summary assessment score within the Supplier Performance Risk System (within PIEE). If the score doesn't show a medium- or high-level assessment with a score of 110 or better (as described in the 800-171 DoD Assessment Methodology"), DFARS clause 252.204-7020 shall apply, and the Government will obtain the vendor's "system security plan" and "plan of action" for 800-171 verification and assurance by Army security officials. See https://csrc.nist.gov/publications/search?keywords-lg=800- 171&sortBy-lg=Number+ASC&viewMode-lg=brief&ipp-lg=all&status-lg=Final&series-lg=SP&topicsMatch-lg=ANY&controlsMatch-lg=ANY for the current revision of 800-171.

1.7 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings, and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes and/or issued identification to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access. This includes when an individual is terminated or at the expiration of their employment or when the contract ends (whether due to expiration, termination, or cancellation).

1.7.1 Background Checks: Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204‐9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.7.2 Common Access Cards (CAC):

1.7.2.1 For contractors requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated Tier 1 or an equivalent or higher investigation in accordance with Army Directive 2014‐05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD https://csrc.nist.gov/publications/search?keywords-lg=800-171&sortBy-lg=Number+ASC&viewMode-lg=brief&ipp-lg=all&status-lg=Final&series-lg=SP&topicsMatch-lg=ANY&controlsMatch-lg=ANY https://csrc.nist.gov/publications/search?keywords-lg=800-171&sortBy-lg=Number+ASC&viewMode-lg=brief&ipp-lg=all&status-lg=Final&series-lg=SP&topicsMatch-lg=ANY&controlsMatch-lg=ANY https://csrc.nist.gov/publications/search?keywords-lg=800-171&sortBy-lg=Number+ASC&viewMode-lg=brief&ipp-lg=all&status-lg=Final&series-lg=SP&topicsMatch-lg=ANY&controlsMatch-lg=ANY facility and access, via logon, to DoD networks on‐site or remotely; (2) remote access, via logon, to a DoD network using DoD‐approved remote access procedures; or (3) physical access to multiple DoD facilities or multiple non‐DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.7.2.1.1 The Contractor shall provide the following information: Last, First and Middle Names, government issued personal identifier (e.g., Social Security Number, Federal Identification Number, or Tax Identification Number), date of birth, primary personal email address (this email address will be used to contact the individual) and any other necessary information required to obtain a CAC or installation access card, to the COR within fourteen (14) after award. The Contractor shall ensure safeguarding of Personally Identifiable Information (PII).

(Deliverable A.013).

Note: CACs are Government property.

1.8 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. “At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13.)”

1.8.1 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. Government-issued access badges shall not be worn outside designated facilities where visible to the general public.

1.8.2 Key (Card) Control: NOTE: All references to keys include key cards. The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

1.9 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance.

At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.9.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

Meetings may start or end outside of regular duty hours.

1.10 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.11 Contract Managers: The following personnel are considered essential personnel by the Government: Contract Manager and Alternate Contract Manager. The Contractor shall provide a Contract Manager who shall be responsible for performance of the work. The name of this person and an Alternate Contract Manager, who shall act for the Contractor when the Contract Manager is absent shall be provided in writing to the Contracting Officer Representative no later than fourteen (14) days after contract. The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available during operating hours listed in PWS 1.5.4. (Deliverable A.012).

1.12 Additional Key Personnel: N/A

1.13 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.13.1 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification

1.14 Contractor Travel: N/A

1.15 Other Direct Costs (ODCs): N/A

1.16 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.17 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be averse to the interests of the Government or others. The Contractor and Contractor personnel shall not divulge, or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.18 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense Media Activity and contained at www.dma.mil/Services/Visual- Information/References/Limitations/, the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained from the Government through this contract on any hard copy or digital marketing tools to include its company website. Information shall not https://www.dma.mil/Services/Visual-Information/References/Limitations/ https://www.dma.mil/Services/Visual-Information/References/Limitations/ be used in a manner that could imply endorsement of an individual, for-profit business, non-profit organization, or any other non-Federal entity (including DoD contractors), product, or service. This applies to both domestic and international users. Endorsement of a non-Federal entity, event, product, service, or enterprise may be neither stated nor implied.

1.19 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements, or evidence of completion in DISS, to the Government no later than fourteen (14) prior to commencement of work under the contract. Disclosure of information by Contractor personnel may result in removal of Contractor personnel from performance under this contract.

1.20 Organizational Conflict of Interest (OCI): N/A

1.21 Phase In /Phase Out Period: The first 30 days of the contract POP are the phase-in period. During the phase-in period, the Contractor shall prepare to assume full responsibility for all areas of operation in accordance with (IAW) the terms and conditions of this contract.

The Contractor shall take all actions necessary for a smooth transition of the contracted operations. The Government will make all facilities and equipment accessible to the Contractor during the phase-in period and throughout the period of performance. During the phase-in period, the Contractor shall, at a minimum:

a. Establish the Project Management Office.

b. Recruit and hire all necessary personnel.

c. 100% of the contractor work force shall be in-processed and have completed mandatory training, badges and Common Access Identification Card (CAC) issued. Travel costs during transition are factored into travel amounts provided by the Government.

d. Obtain all required certifications and clearances, including personnel security clearances.

e. Participate in joint inventories and sign for Government Furnished Property (GFP).

f. Develop and submit any deliverables.

g. Attend post award meetings.

h. Accomplish any necessary training to support the functions listed in the PWS.

It will take approximately 32 hours to complete required DOD and Army mandatory in-processing requirements for USAWC facility access badges, CAC ID, and entry into contractor verification systems.

All government training is accessible online. The USAWC will provide the computers to access .mil domains at Carlisle Barracks.

Reporting contractors shall have the following documents on day one of USAWC in-processing:

a. Two valid/current forms of photo identification.

b. A completed Contractor Data Sheet (sample will be provided by USAWC during post-award meeting).

c. Certificates awarded at completion of required on-line in-processing training already completed.

1.22 Safety: N/A

1.23 Environmental Compliance: N/A

1.24 Required Training: The following provides information on training requirements.

1.24.1 Antiterrorism (AT) “Level I” Training: All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT “Level I” Awareness training within 30 days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable.

The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within five (5) days after completion of training by all employees and subcontractor personnel.

AT “Level I” Awareness training is available at the following website: http://jko.jten.mil.

Contractor personnel shall complete refresher training every twelve (12) months. (Deliverable A.003).

1.24.2 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 days after the contract is awarded or new employees commence contract performance, with the results reported to the COR within five (5) days after completion. (Deliverable A.004).

1.24.3 OPSEC Training: All Contractor employees, including subcontractors, shall complete OPSEC “Level I” training within 30 days of employment under this contract. Verification of the training shall be provided to the COR within five (5) days after completion of the training. OPSEC “Level I” training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every 12 months. (Deliverable A.005).

1.24.4 Information Assurance (IA) Training

1.24.4.1 All Contractor employees, including subcontractors, performing services under this contract with access to a Government Info System (IS) must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services or employment.

Verification of registration shall be provided to the COR within 30 days after registration.

(Deliverable A.006).

1.24.4.2 All contractor employees and associated subcontractor employees must successfully complete the DOD Information Assurance Awareness prior to access to the IS/ issuance of network access and then annually thereafter. Verification of the training shall be provided http://jko.jten.mil/ http://www.cdse.edu/catalog/elearning/GS130.html to the COR within five (5) days after completion of the training. Contractor personnel must complete refresher training every twelve (12) months. (Deliverable A.007).

1.24.3 Personnel Security Clearance Training: For all contractors with security clearances.

Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in AR 381-12 2-4b within 30 days after contract start date. The contractor shall submit proof of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within five (5) days after completion of training by all employees and subcontractor personnel. Contractor personnel must complete refresher training every twelve (12) months. (Deliverable A.008).

1.24.4 Personally Identifiable Information (PII): Contractor employees, including subcontractors, performing services under this contract with access to PII and Government information shall complete “Identifying and Safeguarding PII” within 30 calendar days of employment. Contractor personnel shall complete refresher training every twelve (12) months from initial completion. The Contractor shall provide the COR a copy of the training certificates for its employees no later than five (5) days after completion. Training is available at http://iatraining.disa.mil/eta/piiv2/launchPage.html. (Deliverable A.009).

1.24.5 Initial and Annual Information Security Program Training: New contractor employees physically working at USAWC facilities must complete Initial Information Security Program training within ten (10) calendar days of reporting for duty. Initial training is for new unit members who have not yet completed the training. Annual Security Training is NOT required for new members being assigned to the group. Afterwards, each subsequent year, members will complete Annual Refresher Training. Initial Information Security Program Training is available at https://learn.atis.army.mil/moodle/mod/scorm/view.php?id=17850.

(Deliverable A.010).

1.24.6 Derivative Classification Training: New contractor employees must complete Derivative Classification training within ten (10) calendar days of reporting for duty. All contractor employees must complete Derivative Classification training annually. Derivative Classification training is available at https://stepp.dss.mil/SelfRegistration/Login.aspx.

(Deliverable A.011).

1.24.7 Additional Training Requirements: Contractor shall accomplish any additional training that the Department of Defense, Department of the Army, local commanders may determine necessary for personnel working on military installations or working with military personnel (not to exceed ten (10) hours of instruction per contract).

1.25 Government Property and Services: N/A

http://iatraining.disa.mil/eta/piiv2/launchPage.html https://learn.atis.army.mil/moodle/mod/scorm/view.php?id=17850 https://stepp.dss.mil/SelfRegistration/Login.aspx

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified IAW this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line-item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy objectives. A statement contains a result, the context of the statement, and the required action(s).

Statements focus on “what” is to be accomplished; however, they are not prescriptive in describing “how” the outcome is to be achieved. Each objective may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Workday - The number of hours per day the Contractor provides services IAW the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AHA Activity Hazard Analysis AR Army Regulation AT Anti-terrorism ATCTS Army Training Certification Tracking System CAC Common Access Card CBPA Carlisle Barracks, Pennsylvania CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative

COTS Commercial-Off-the-Shelf DA Department of the Army DD254 Department of Defense Contract Security Requirement List DISS Defense Information System for Security DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DoD Department of Defense FAR Federal Acquisition Regulation FPCON Force Protection Condition GFP Government Furnished Property G2 Intelligence and Security (Clearances, Physical, etc.)

G4 Logistics G6 Information Technology G8 Resource Management HIPAA Health Insurance Portability and Accountability Act of 1996 HQDA Headquarters, Department of the Army IA Information Awareness IAC Installation Access Control IACO Installation Access Control Office IAW In Accordance With ID Identification IGCE Independent Government Cost Estimate IT Information Technology JPAS Joint Personnel Adjudication System KO Contracting Officer NEC Network Enterprise Center (IT Helpdesk) OCI Organizational Conflict of Interest ODASA(P) Office of the Deputy Assistant Secretary of the Army for Procurement ODC Other Direct Costs OPSEC Operations Security PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RA Requiring Activity TE Technical Exhibit UOM Unit of Measure USAG United States Army Garrison USAHEC United States Army Heritage and Education Center USAWC United States Army War College

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Services: N/A

3.2 Facilities: The Government will provide radios and the workspace necessary for the Contractor to provide the support outlined in the PWS to include desk space, storage rooms, etc.

3.3 Utilities: The Government will provide all utilities in the facility will be available for the Contractor’s use in performance of the tasks outlined in the PWS. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves, light switches, etc. after using the required amount to accomplish tasks requiring the use of the utilities.

3.4 Equipment: Government Furnished Property, Equipment, Supplies, and Services:

The Government will provide, workspaces/desks, chairs, and office automation to include computer(s), telephones, printers, etc. as necessary by the work performed for contractor personnel.

3.5 Materials: The Government will provide Regulations Standard Operating Procedures (SOPs), Local Instructions, and Policies.

3.6 Common Access Cards (CAC): The Government will provide Common Access Cards (CAC) via the Trusted Associate Sponsorship System (TASS) (Web site https://www.dmdc.osd.mil/tass/ ).

https://www.dmdc.osd.mil/tass/ Arensdorf, Ashley I CIV USARMY ACC MICC (USA) This type of equipment is not considered GFP for the purposes of this contract.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall be responsible for providing management, labor, materials, equipment, uniforms (as described below), and facilities, not otherwise provided as Government furnished. The costs for contractor-furnished property must be included in the contractor’s quoted proposal. No contractor-furnished property shall be separately charged to the Government. At contract completion, the contractor shall remove all contractor-furnished property that was not charged to the Government.

4.2 Secret Facility Clearance: The Contractor shall possess and maintain a secret facility clearance from the Defense Security Service IAW DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM) and AR 380-49, Industrial Security Program. The Contractor’s employees, performing work in support of this contract shall have been granted a secret clearance level from the Defense Industrial Security Clearance Office. The Facility Security Clearance must match the highest security clearance required for personnel. The DoD Contract Security Classification Specification (DD 254) is provided as an attachment in the basic contract.

4.3 Materials:

4.3.1 Duty Uniform. Contractor personnel will wear business casual attire while performing duties under this contract. (Business casual attire is defined as collared shirt/blouse, dress or khaki slacks, closed toe shoes, and navy blue suit jacket, sports coat, or blazer). Uniform is subject to change based on mission necessity.

4.3.2. Contractor will propose distinguishable duty attire for Government approval. The Government reserves the right to change the duty uniform of the Access Control work force in accordance with the needs of the organization. Contractor personnel will not display badges of authority, associated with civilian law enforcement or security guards.

4.3.3. The Access Control Monitor is expected to present a clean, neat, and tasteful appearance. Business casual (see definition that follows) is appropriate for daily wear. When VIPS are scheduled to be in the area, the Access Control Monitor will be notified in advance.

The definition of business casual is:

a. For men: A combination of collared shirt (such as a dress shirt or polo shirt), cotton trousers (such as khakis or blue, green, brown, or black trousers) with a belt.

b. For women: A reasonable length skirt or trousers of a non-jean material combined with a top (such as a dress shirt, or sweater set) is considered acceptable. An informal dress with appropriate skirt length is also acceptable.

4.3.6. Appearance. All contract employees will maintain a professional appearance at all times and be physically fit enough to run from one building to another when necessary in an emergency.

4.3.7. Physical Demands. Work requires regular and recurring periods of standing, walking, driving, bending, and sitting for long periods in front of IDS monitor or while performing assigned checks or other duties.

PART 5

SPECIFIC TASKS

5. Specific Tasks

5.1 Basic Services: The following provisions are not to be interpreted as constituting essential Department of the Army (DA) civilian police, security, or contract security guard functions, as defined by Appendix C-4 of AR 190-56 (The Army Civilian Policy and Security Guard Program), 15 March 2013, and prohibited by 10 U.S.C. § 2465. At no time, will a contractor use physical force, or the threat of force, to apprehend or detain individuals suspected of trespass, sabotage, or theft of property, but instead will immediately notify local law enforcement personnel.

5.1.1 Regulatory Information Contractor performance and deliverable products shall be accomplished in accordance with all applicable U.S. Federal Laws, Executive Orders, Department of Defense (DoD), Department of the Army, and USAWC directives, regulations, policy, standing procedures, and command guidance. A list of applicable documents is included at Part 6 (not exhaustive). Standards to consider are commercial standards, industry standard, National Institute of Standards and Technology (NIST), American National Standards Institute (ANSI), DoD Manuals (http://www.dtic.mil/whs/directives/corres/pub1.html), Army Regulations (http://armypubs.army.mil/ ), Environmental Protection requirements, Installation Management SOPs, etc. Know and cite the paragraph and section when applicable.

5.2 Tasks: Tasks consist of the following:

5.2.1 Post- Award: After award of the contract, the Contractor shall submit:

5.2.1.1 Quality Control Plan (QCP) to the COR within thirty (30) calendar days of contract award

5.2.1.2 Duty Schedule of what employees will be covering what security desks on what days and times. Initially this will be provided to the COR within five (5) calendar days of contract award and then prior to the start of each month of the contract. (Deliverable A.002)

5.2.2 The Contractor shall provide facilities access control by:

5.2.2.1 Monitoring the access to and egress from all USAWC buildings.

5.2.2.2 Challenging unauthorized personnel attempting to enter USAWC facilities and immediately notifying local law enforcement personnel, as necessary.

5.2.2.3 Issuing USAWC access badges to authorized personnel.

5.2.2.4 Maintaining an access control log.

http://www.dtic.mil/whs/directives/corres/pub1.html http://armypubs.army.mil/

5.2.2.5 Tracking USAWC member personnel access authorization and requesting updates as required.

5.2.3 The Contractor shall provide facilities visitor control by:

5.2.3.1 Processing individual authorized visitors to USAWC facilities and providing visitor documentation (e.g. badges, passes, etc.) and instructions.

5.2.3.2 Preparing visitor documentation for multiple visitors in advance of pre-planned events and providing visitor documentation and instructions.

5.2.3.3 Maintaining a visitor control log.

5.2.3.4 Maintaining accountability of related visitor documentation supplies.

5.2.4 The Contractor shall administer electronic surveillance systems by:

5.2.4.1 Monitoring intrusion detection system (IDS), assessing alarm activations, and immediately notifying local law enforcement personnel, as necessary.

5.2.4.2 Monitoring electronic entry control system to determine if there are unauthorized entries, and immediately notifying local law enforcement personnel, as necessary.

5.2.4.3 Monitoring closed circuit television (CCTV) system to determine if there is any unauthorized or unsafe activity, and immediately notifying local law enforcement personnel, as necessary.

5.2.4.4 Maintaining an alarm activity log.

5.2.4.5 Issuing USAWC security identification badges/key cards to authorized personnel.

5.2.5 The Contractor shall conduct random antiterrorism measures by:

5.2.5.1 Executing random hands-on identification card inspections of personnel entering USAWC facilities.

5.2.5.2 Executing random inspections of packages and material entering and leaving USAWC facilities.

5.2.5.3 Executing random inspections of USAWC perimeter, exterior areas, interior office space, storage spaces, utility rooms, and common areas for suspicious materials or activity.

5.2.5.4 Executing additional random antiterrorism measures in accordance with the installation and/or USAWC schedule.

5.2.6 The Contractor shall facilitate appropriate response to emergencies by:

5.2.6.1 Making appropriate notifications in accordance with installation and/or USAWC Emergency Actions Plans.

5.2.6.2 Initiating appropriate responses in accordance with installation and/or USAWC Emergency Actions Plans.

5.2.7 The Contractor shall facilitate Information Security by:

5.2.7.1 Executing random inspections of USAWC perimeter, exterior areas, interior office space, storage spaces, utility rooms, and common areas for unsecured sensitive or classified materials.

5.2.7.2 Executing random inspections of USAWC perimeter, exterior areas, interior office space, storage spaces, utility rooms, and common areas for unsafe actions or procedures involving sensitive or classified materials.

5.2.7.3 Executing turn-in of sensitive or classified materials to the USAWC G2.

5.2.8 Access Control Monitor shall:

5.2.8.1 Be responsible for monitoring the access and egress of their respective USAWC buildings.

5.2.8.2 Facilitate access for authorized personnel and challenge unauthorized or unrecognized personnel and refer them to the proper authority.

5.2.8.3 Ensure all visitors are screened and processed IAW current regulations and USAWC standing procedures.

5.2.8.4 Serve as an Intrusion Detection System (IDS) Operator in the USAWC facilities, performing duties as the IDS operator by controlling and monitoring the operation of the security display system.

5.2.8.5 Monitor access control, alarms, and security cameras.

5.2.8.6 Monitor the IDS, access, respond or direct response to alarms or unusual, unsafe or unauthorized activities IAW USAWC standing procedures.

5.2.8.7 Access Control System Operator recommends changes to access control procedures to reduce opportunities for theft, assault, illegal entry, or other kinds of violations.

5.2.8.8 Monitor and report on the status of protected property, material, equipment, and personnel, and immediately notify local law enforcement personnel, as necessary.

5.2.8.9 Take technical guidance from the Contracting Officer or the Contracting Officer’s Representative (COR).

5.2.8.10 Access Control Monitors will be trained locally by the USAWC Physical Security Officer. This position shall be occupied only by personnel who demonstrate competency in the operation of the existing IDS in accordance with vendor instructions and USAWC SOP. Users will receive graduated blocks of hands-on instruction and will be required to demonstrate the ability to operate the system before they are given elevated access privileges.

5.3 Service Contract Reporting: N/A

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions): The following publications, manuals, regulations, etc. are mentioned in this PWS and are listed below.

6.1 Department of Defense Contract Security Classification Specification (DD Form 254)

6.2 Department of Defense Security Agreement (DD Form 441)

6.3 National Industrial Security Program Operating Manual (DoD 5220.22-M)

6.4 The Army Physical Security Program (AR 190-13)

6.5 U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)

6.6 Information Assurance Workforce Improvement Program (DoD 8570-M)

6.7 Information Assurance Training Certification and Workforce Management Directive (DoDD 8570.01)

6.8 Information Assurance (AR 25-2)

6.9 Electromagnetic Compatibility Directive (2004/108/EC)

6.10 Policies and Procedures for Property Accountability (AR 735-5)

6.11 The Army Crime Prevention Program (AR 190-32)

6.12 Security of Unclassified Army Resources (Sensitive and Nonsensitive) (AR 190-51)

6.13 Army Information Security Program (AR 380-5)

6.14 Homeland Security Presidential Directive-12: Policies for a common identification standard for federal employees and contractors (HSPD-12)

PART 7

ATTACHMENT AND TECHNICAL EXHIBIT LISTING

7. Attachment and Technical Exhibit List

7.1 Technical Exhibit A – Performance Requirements Summary

7.2 Technical Exhibit B – Deliverables Schedule

TECHNICAL EXHIBIT A

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Performance Objectives

Performance Standards

Acceptable Quality Level

Performance Levels

Methods of Surveillance

Delivery of High- Quality Technical Performance…