PWS EFT Externship certifcation training.pdf

PERFORMANCE WORK STATEMENT (PWS)

EFCT Externship Training

Part I General Information

1. GENERAL: This is a non-personal services contract to provide tailored/customized professional certified training in Emotionally Focused Couples Therapy (EFCT) Therapy at the Watters Family Life Chaplain Training Center, Fort Bragg, NC. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor personnel.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform EFCT certified training, as defined in this Performance Work Statement (PWS), except for those items specified as government furnished property and services. The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and consistently with the established standards in this PWS and contract.

1.1.1. EFT Externship training is required of all interns/therapists to ensure all staff can work safely, competently, confidently with clients who are stuck in unresolved trauma, and receive a certificate of completion for EFT Externship Training.

1.2. Background: EFT is a short-term structured approach for individual, couple, and family therapy validated by over 30 years of empirical, peer reviewed, outcome research.

EFT meets the “gold standard” set by the American Psychological Association for psychotherapy research. The International Center for Excellence in Emotionally Focused Therapy (ICEEFT) is the official organization that qualifies EFT trainers and certifies training. Family Life Chaplain Student cohorts are trained in EFCT each year. Due to the nature of the population of the Fort Bragg community and the clients who come to the Family Life Training Center for counseling services, our student chaplains require EFCT training to ensure safe, competent care for our Soldiers and Families.

1.2.1. EFT Externship Training provides students the training, collaboration, and supervision required to ensure students can work safely, competently, confidently with clients who are stuck in unresolved trauma, and receive certificate of completion for EFCT Externship Training.

1.3. Objectives: Services include on-site (WFLTC) EFCT externship training and certificate of completion for up to 10 interns May 18-21, 2026. Training includes, but not limited to:

1.3.1. Apply EFCT skills and interventions through case formulation, processing and integration.

1.3.2. Provide live-interactive teaching, personal and professional training practice exercises, case presentations, role-plays, and video observations demonstrating how participants can apply EFCT skills in their unique area of practice

1.3.3. Provide live-interactive teaching, personal and professional training practice exercises, case presentations, role-plays, and video observations demonstrating how participants can apply EFCT skills in their unique area of practice.

1.3.4. Offer and model additional possible assessment strategies and EFCT clinical interventions.

1.3.5. Provide EFCT Training Course Manuel

1.3.6. Provide direct feedback on EFCT skills and techniques

1.3.7. Provide direct feedback on EFCT skills and techniques

1.3.8. Provide quality assurance to ensure interventions are in alignment with ICEEFT standards

1.4. Scope: Train to certify proficiencies of EFT skills and techniques by completing the Externship for EFCT training. Justify approaches employed in therapy. Provide consultation during training to enhance competency with Soldiers, Families and DoD Civilians who are struggling with PTSD, trauma, suicide, depression, anxiety, crisis and relational distress.

Application of ethical guidelines during practice of EFT therapy

1.5 Period of Performance: The period of performance is for a one (1) week period as stated in Section 1.3, Objectives. Training is provided in May 2026.

1.6. General Information

1.6.1. Quality Control. Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1 Contractor Inspection Requirements).

1.6.2. The Contractor shall develop, implement, and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedures and methodologies for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP shall contain a systematic approach to monitor operations to ensure acceptable services, supplies and products described in the contract are performed at or above the standards defined in the PWS and Performance Requirements Summary (PRS).

1.6.3. The Contractor shall submit their QCP as a part of The Contractor’s proposal. After acceptance of the QCP, the Contractor shall receive the Contracting Officer’s (KO) acceptance in writing or any proposed changes to the QC procedures. The Contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and acceptance prior to implementation. The QCP shall address as a minimum:

1.6.4. Contractor’s organizational and management structure, titles, responsibilities and qualifications, work, and quality control verification. A comprehensive program to plan and deliver quality services and/or supplies described in the contract, prioritize services, and concentrate on the most essential services as identified in the Performance Requirements Summary (PRS).

1.6.5. The QCP shall contain methods of communication (direct and indirect) with the Government regarding performance of the contract. Communication shall include regular and formal meetings with the Government for review and analyses of key process indicators, trend analysis of process deficiencies, and problem resolution.

1.6.6. Describe a method, acceptable to the Government, of identifying deficiencies in the quality of service performed under the contract before the level of performance becomes unacceptable.

Describe a method for preventing and addressing processes for corrective actions without dependence upon Government direction.

1.6.7. An established inspection system covering all services required by the contract. The plan shall specify areas to be inspected on both a scheduled or unscheduled basis and the title of the individual who will do the inspection. Maintain a system to inspect their subcontractor services and products to ensure compliance with contract requirements, and applicable laws and regulations. Specify tasks or areas to be inspected on a scheduled or unscheduled basis, and how inspections are to be conducted. The Contractor shall provide a current list of all titled positions and the names of the incumbents who will perform the inspections and the percentage of the work that will be inspected regularly.

1.6.8. Inspection Files. The Contractor shall keep records on-site of all inspections conducted by The Contractor and the necessary corrective action taken. Documentation of all contractor quality control inspections and corrective actions shall be maintained by the Contractor throughout the term of this contract.

1.6.9. The QCP shall have a customer comment processing system for correction of COR validated comments received verbally or through the Interactive Customer Evaluation (ICE) program. The system should be designed to provide feedback to the Government based on customer contact, investigation of derogatory comments, rebuttal to derogatory comments, or corrective action(s). The government collected and graded customer satisfaction comment cards will be part of the Government’s performance evaluation process.

1.6.10. The QCP shall include a disaster contingency plan and plan for performing Mission Essential Services, if applicable. The plan shall establish procedures, identify personnel, document essential PWS disaster services, and identify the means of maintaining essential PWS services during disasters. Disaster means natural disasters (e.g., earthquake, major storm, flash flood, or hurricane), utility outage, terrorist attack, or other special circumstances identified by the Government.

1.6.11. The QCP shall include a surveillance system failure plan. The plan shall establish procedures, identify personnel, document essential PWS system failure services, and identify the means of maintaining the essential PWS services during a surveillance system failure within 5 business days of surveillance system failure. Surveillance system failure means hardware and/or software failure that renders the surveillance system inoperable.

1.7. Non-Conformance Report (NCR). When the Contractor's performance is unsatisfactory, an NCR will be issued. The Contractor shall reply in writing within the period specified in NCR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.8. Quality Assurance: The COR will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance.

1.9. Property Management System (PMS): Not applicable.

1.10. Recognized Federal Holidays: The Contractor shall not be required to perform services on recognized federal holidays. The recognized federal holidays include:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day Washington’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.10.1. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday. The Contractor shall work on the days the Government is scheduled to work.

1.10.2. If a federal holiday, XVIII Airborne Corps training holiday, or an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work on any day that is mutually satisfactory.

1.11.3. Hours of Operation: The Contractor shall be responsible for providing services, between the hours of 0800 and 1730, Monday through Friday, except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings. For other than firm fixed price contracts, the Contractor will not be reimbursed when the government facility is closed for the above reasons.

The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract. No overtime (OT) or compensatory time (CT) is authorized. Contractor personnel shall not exceed a 40-hour work week; flexible work schedule may be considered

1.11.3.1. Performance of work by Contractor personnel under the terms of this contract shall not interfere with regularly scheduled government operational activities.

1.11.4. Place of Performance: The work to be performed under this contract shall be accomplished at the Watters Family Life Chaplain Training Center, 3358 Knox Street, Building 1-3358, Fort Bragg, North Carolina.

1.12. Security Requirements:

1.12.1. Security Clearance: Not applicable.

1.12.2. Common Access Card Issuance: Not applicable.

1.12.3. Access and General Protection/Security Policy and Procedures: All Contractor personnel performing work under this contract shall comply with applicable installation, facility and area commander installation/facility access, local security policies and security procedures provided by the Security Manager Government representative. Contractor personnel shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor personnel shall comply with all personal identity verification requirements as directed by DoD, HQ Department of Army (DA) or local policies. Sponsoring organizations, activities, and persons will be responsible for monitoring Contractor access by submitting a completed and approved Directorate of Emergency Services (DES) Form 118 to the Installation All American Visitors Control Center (VCC) (Insert applicable installation information), detailing the contracted services to be performed, location of services, and duration of the contract. Contractors requesting access for less than one year may receive an Army’s Automated Installation Entry (AIE) visitor card on a case-by-case basis, or a temporary vehicle pass for 90 days. Contractor cards will be issued for periods of one to three years depending on the terms of their contract. AIE card expirations may be updated to reflect a new contract period by resubmitting an approved DES Form 118 to the All American VCC Fort Bragg, NC. Renewed short term passes must be re-processed at the All American VCC. In addition to the changes otherwise authorized by this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor and subcontractor security matters or processes.

1.13. Anti-Terrorism Program

1.13.1. Anti-Terrorism (AT) Level I Training: Contractor personnel performing work under this contract that require access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after commencing performance under this contract. The Contractor shall submit employee certificates of completion within 30 calendar days after completion of the training. AT Level I awareness training is available at the following website: https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf

1.13.1.1. iWATCH Training: The Contractor shall brief all personnel performing work under this contract on the local iWATCH program. This local developed training will be used to inform employees of the types of behavior to watch and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award with the results reported to the COR NLT 45 calendar days after contract award. New employees shall complete the training within 10 calendar days of commencing performance of work under this contract, with the results reported to the COR NLT 15 calendar days of employee commencing performance of work under this contract.

1.14. Safety: The Contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements. Provide a verbal notification to the KO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the KO within five calendar days of each occurrence.

1.14.1. Environment and OSHA: The Contractor shall comply with all local, state, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, state and Federal laws, rules and regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf the KO and/or the COR final resolution. The Contractor shall notify the KO and COR in writing in addition to any verbal notification of such conflicts. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local state, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO or COR, to halt all Contractor performance with a commensurate deduction of monies due to the Contractor until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of any hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall immediately notify the KO or COR.

1.15. Special Qualifications.

1.15.1 Organizational Conflict of Interest: The Contractor and subcontractor shall not employ any person or perform a contract in a situation where the existence of conflicting roles may bias the Contractor's judgement or prevent unfair competitive advantage in accordance with Organizational Conflict of Interest Rules in FAR 9.5. Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever Contractor becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.15.2. General:

1.15.2.1. The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in this PWS during the execution of this contract.

1.15.2.2. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements.

They shall have a command of both the written and spoken English language to properly, clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public.

1.15.2.3. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed, and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

1.15.3. Key Personnel: Key personnel shall not be added to or removed from the contract without express acknowledgement of the COR. Any changes to the working status of these key personnel shall be transmitted (in writing) to the KO/COR within ten (10) work days of the proposed change. If, for any reason, any of the key personnel becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding 30 work days, the

Contractor shall promptly replace personnel with personnel who possess qualifications equal to or better than that of the original employee. The Contractor shall ensure all key personnel terminated or released from employment under this contract are replaced within ten (10) work days of the termination.

1.15.3.1. The following are considered key personnel by the Government: The Contractor shall provide a Program Manager (PM) who shall be responsible for the performance of the work under this contract. The name of this person, and an Alternate PM (APM), who shall act for the Contractor when the PM is absent, shall be designated in writing to the KO at the post award conference. The PM or APM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The PM or APM shall be available between the hours of 7:30 AM to 4:30 PM, Monday through Friday, except federal holidays or when the government facility is closed for administrative reasons.

1.15.3.2. Qualifications for all Key Personnel:

1.15.3.2.1. Program Manager (PM): The PM shall meet or exceed the following minimum qualifications: ICEEFT certified EFCT trainer. The APM shall meet or exceed the same qualifications as the PM.

1.15.4. Other Qualifications:

1.15.4.1. The PM and APM shall hold a current and valid clinical mental health / counseling license from a state licensure board, such as Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Mental Health Counselor (LCMHC), or Licensed Clinical Social Worker

(LCSW).

1.15.4.2. Any employees performing work for the Contractor shall hold certification as an ICEEFT approved EFCT trainer.

1.15.5. Identification of Contractor Personnel: All Contractor personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials.

1.15.6. Contractor Personnel Appearance and Performance: It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity. The Contractor shall ensure their personnel do not perform work under the influence of alcohol, illegal prescribed drugs or any other incapacitating agents. Contractor personnel shall be neatly groomed and dressed in business casual attire to present a professional appearance at all times.

1.15.6.1 Conduct of Personnel: The KO may require The Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agents. Contractor employees shall be subject to dismissal from the premises upon determination by the KO that such action is necessary in the interest of the Government. In accordance with Joint Ethics Regulations, DOD 5500.7-R, and 18 U.S.C. 1382 (1972), the removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement of providing sufficient personnel to perform the services as required by this contract.

1.16. Contractor Travel: Not applicable.

1.17. Other Direct Costs (ODC): Not applicable.

1.18. Data Rights: Not applicable.

1.19. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The post award conference will also be utilized to ensure Contractor understands all HSPD-12 requirements. IAW AR 70-13 para 4-4.b.(1), the contracting office will hold periodic status or progress meetings with the KO, COR, Contractor, and other personnel as necessary (at least quarterly) to discuss problems, progress of the contract, and Contractor performance. This meeting will be held at a mutually agreed location, or telephonically. The CORs must ensure that they receive copies of written minutes and other correspondence related to these meetings, including follow-up actions. These meetings shall be at no additional cost to the Government.

1.20. Contracting Officer Representative (COR): The KO will designate, in writing, a COR. The COR will have authority to take certain actions specifically provided and within the limitations prescribed in the designation. A copy of the designation will be furnished to the Contractor. In no event will the COR, by virtue only of his/her designation as such, empowered to execute or agree to any contract modification thereof. The KO will retain the ultimate responsibility for the administration of the contract. Any discrepancy resulting from coordination with or advisement from the COR shall be addressed, in writing, to the KO. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assures that the Contractor performs the technical requirements of the contract; performs inspections necessary in connection with contract performance; maintains written and oral communications with the Contractor concerning technical aspects of the contract;

issues written interpretations of technical requirements, including government drawings, designs, specifications; monitors Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinates availability of government furnished property, and provides site entry of Contractor personnel.

1.20.1. The Contracting Officer will designate, in writing, an Alternate Contracting Officer’s Representative. The Alternate COR will have authority to take certain actions specifically provided and within the limitations prescribed in the designation. A copy of the designation will be furnished to the Contractor. In no event will the alternate COR, by virtue only of his/her designation as such, empowered to execute or agree to any contract modification thereof. The Contracting Officer will retain the ultimate responsibility for the administration of the contract.

The Alternate COR’s authority shall only be in effect during the absence of the COR.

1.21. Phase-In/Phase-Out Periods: Not applicable.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONFLICTING DIRECTIVES. Any apparent conflict between compliance with the directives, rules, and regulations identified in the contract and the satisfaction of the requirements of the contract shall be immediately brought to the attention of the KO for final resolution prior to performing the work involved. The Contractor shall notify the KO in writing in addition to any verbal notification of such conflict as soon as possible but no later than one (1) workday of the discovery of a conflict.

2.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and/or terminate contracts, and to make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor, as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. CONTRACTOR PERSONNEL. Includes Contractor and subcontractor employees performing working under this contract.

2.1.6. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement (PWS).

2.1.7. DELIVERABLE. Anything that can be physically delivered, but may include non-physical things, such as meeting minutes or reports.

2.1.9. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY

(GP). Property in the possession of or directly acquired by the Government and subsequently made available to the Contractor.

2.1.10. KEY PERSONNEL. Contractor employees who are critical for achieving PWS objectives. Key personnel shall meet position qualification and experience requirements indicated in the PWS. When key personnel qualifications are used as an evaluation factor in “Best Value” procurement, the Contracting Officer is the only one authorized to concur with key personnel replacement after award of the contract. When proposed key personnel resumes are used as an evaluation factor in best value procurement, a letter of commitment may be required from the individual whose resume is provided.

2.1.11. LOCAL TRAVEL: Any travel that is required to perform services IAW the PWS that is within a 50-mile radius of the place of performance.

2.1.12. PERFORMANCE REQUIREMENTS SUMMARY (PRS). A listing of the service outputs under the contract that are to be evaluated by the COR on a regular basis, the surveillance methods to be used for these outputs, and the performance requirement of the listed outputs.

2.1.13. PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

2.1.14. QUALITY ASSURANCE. A planned and systematic pattern of all actions necessary to provide confidence that adequate technical requirements are established; products and services conform to established technical requirements; and satisfactory performance is achieved. For the purposes of this document, quality assurance refers to actions by the Government.

2.1.15. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). The Government’s organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.16. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.17. SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.18. WORK DAY. The length of time during a day in which the Contractor provides services, in accordance with the contract. Also referred to as Business Day.

2.1.19. WORK WEEK. Monday through Friday, unless otherwise specified.

2.2. ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CMDF Controlled Material Destruction Facility CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Form 254 DD1466 Building Pass DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase-In/Phase- Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control

QCP Quality Control Plan TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide access to a training room and access to the video monitoring system for the purpose of viewing live or recorded EFCT sessions.

3.2. Facilities: The government will provide a training for group training at the Watters Family Life Chaplain Training Center with tables and chairs. Access to the facilities is limited to the provision of training event.

3.3. Utilities: The Government will provide all utilities in the facility to the Contractor for their use in performing tasks outlined in this PWS. The Contractor shall instruct all employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4. Equipment: The Government will provide access to the facilities, video/audio surveillance system and monitors to provide training to interns.

3.5. Materials: Not applicable.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all training materials and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2. Secret Facility Clearance: Not applicable.

4.3. Materials: Not applicable.

4.4. Equipment: Not applicable.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The Contractor shall provide services required for certified EFCT training under the guidance of a certified EFCT practitioner and trainer.

5.1.1. The Contractor shall provide direct observation of interns training experience.

5.1.1.1. The Contractor shall provide face to face, in-person training by observing the experience of the therapist and providing feedback for the growth and development of the therapist.

5.2. The Contractor shall increase proficiency of EFCT skills and techniques of the trained therapist.

5.2.1. The Contractor shall validate right employment of EFCT interventions of the trained therapist.

5.2.2. The Contractor shall suggest alternative techniques to the trained therapist in order to accelerate the effectiveness of therapy.

5.2.3. The Contractor shall correct errors of the trained therapist that may endanger the client or create an unsafe environment.

5.3. The Contractor shall query the therapist to justify approaches employed in therapy.

5.3.1. The Contractor shall prompt the therapist to explain why they employ techniques when they do and explain the desired outcome.

5.3.2. The Contractor shall prompt the therapist articulate the steps and stages of EFCT in which they are working and what they will do to move to the next phase.

5.4. The Contractor shall verify the therapist regulate clients who emotionally flood during therapy.

5.4.1. The Contractor shall ensure the therapist adequately prepares the client for EFCT by performing appropriate interventions.

5.4.2. The Contractor shall ensure the therapist can detect emotional flooding, stop therapy, and focus on EFCT interventions.

5.4.3. The Contractor shall analyze the situation and determine the best, safe path to pursue after a flooding incident.

5.5. The Contractor shall promote the development and competency of a confident EFCT therapist.

5.5.1. The Contractor shall build confidence by maintaining a collaborative, positive disposition during training.

5.5.2. The Contractor shall praise the therapist when they perform well.

5.5.3. The Contractor shall prompt the therapist to explore what they would do differently next time; what they learned about themselves from training.

5.5.4. The Contractor shall avoid advice giving, lecturing, or shaming the therapist.

5.6. The Contractor shall develop the therapist to apply ethical guidelines during therapy.

5.6.1. The Contractor shall encourage the therapist to discuss ethical dilemmas and to apply a collaborative technique to overcome them (versus silently working through it alone).

5.6.2. The Contractor shall prompt the therapist to think ethically before, during, and after therapy. For example, “What relevant codes from the EMFCT manual and from the AAMFT Code of ethics apply to the situation?”

5.7. Documentation and Reporting.

5.7.1. Training Certificate of Completion and Report. The Contractor shall keep records of training and certificates of completion; and sign off on interns certificates of completion in order to ensure both are accurate.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS):

6.1. The Contractor shall abide by all applicable regulations, publications, manuals, and local policies and procedures.

Defense Federal Acquisition Regulation Supplement (DFARS) DODI 2000.16 DoD Antiterrorism (AT) Program Homeland Security Presidential Directive- 12 (HSPD-12) DES Form 118, Request for a Fort Bragg Installation Access Control Badge (https://www.bragg.army.mil/application/files/4614/8131/2859/Installation_Badges_and_Passes_ Request_DES_Form_118.pdf)

AR 165-1, Army Chaplain Corps Activities The following applies to a contractor providing training, certification, consultation and clinical supervision of pastoral therapy and/or counseling (EFCT) working with chaplains and interns:

16–2. Confidential and privileged communications

a. Confidential communications. Confidential communication is any communication given to a chaplain by an individual, to include enemy prisoners of war, if such communication is made either as a formal act of religion or as a matter of conscience. A communication is “confidential” if made to a chaplain in the chaplain’s capacity as a spiritual advisor or to a religious affairs specialist in his or her official capacity and is not intended to be disclosed to third persons other than those to whom disclosure is in furtherance of the purpose of the communication or to those reasonably necessary for the transmission of the communication.

b. General rule of privilege. A person has a privilege to refuse to disclose and to prevent another from disclosing a confidential communication by the person to a chaplain or religious affairs specialist, if such communication is made either as a formal act of religion or as a matter of conscience.

c. Who may claim the privilege. The privilege of non-disclosure of confidential information belongs to the individual, by the person’s guardian, or conservator, or personal representative if the person is deceased. The privilege may also be claimed on behalf of the person by the chaplain or religious affairs specialist who received the communication.

d. Privilege and confidential distinguished. Privileged and confidential are often considered synonymous. However, when they are differentiated, privileged communications refers to information which is not admissible in a court or legal action, while confidential communications is a more general concept, referring to information which is protected both in and out of the legal context. Generally, a confidential communication is also privileged. The definition of clergy privilege is provided in Military Rules of Evidence 503. If there is any question as to whether a communication is confidential and/or privileged contact servicing SJA for advice.

e. Disclosure of confidential information. Chaplains may not disclose a confidential communication revealed in the practice of their ministry without the individual person’s informed consent. This consent must be freely given and not compelled, must be specific regarding the information to be disclosed by the chaplain, and must be granted after the chaplain receives the communication. Chaplains will not obtain a blanket release as part of the initiation of a pastoral relationship. Whenever possible this consent will be written, and include a signature and date. A release from confidential or privileged communication is inapplicable to cases where a chaplain is bound by the requirements of sacramental confession.

f. Claim of privilege in a court-martial proceeding. Generally, neither commanders nor courts may require a chaplain or individual to disclose a confidential communication when a privilege https://www.bragg.army.mil/application/files/4614/8131/2859/Installation_Badges_and_Passes_Request_DES_Form_118.pdf https://www.bragg.army.mil/application/files/4614/8131/2859/Installation_Badges_and_Passes_Request_DES_Form_118.pdf exists. However, if a military judge or other presiding official decides that no privilege exists, a chaplain or religious affairs specialist may have a legal obligation to testify. Failure to comply with the ruling of the court may result in disciplinary action under the Uniform Code of Military Justice and/or adverse administrative action. Chaplains are strongly encouraged to seek both legal counsel and counsel from chaplain supervisors in all situations where the existence of privilege may be questioned, to include the effect of State law on confidentiality and applicability to those chaplains not operating under Title 10 authority.

g. Sensitive information. Sensitive information is any non-privileged communications that would be an inappropriate subject for general dissemination to a third party (for example, attendance at substance abuse clinics, treatment by counselors, prior arrests).

h. Special instructions.

(1) Files containing confidential information. Chaplain notes from confidential and privileged communication are to be clearly marked “Confidential: Privileged communication” and distinguished in the chaplain’s personal files from professional information and sensitive information. Protected information files will be properly secured and safeguarded, protecting them from inadvertent disclosure. When confidential or sensitive information is stored in digital form, the UMT must take steps to ensure that the confidence or privilege cannot be breached.

Confidential communication, professional communications, and sensitive information files are the personal files of the individual chaplain (counselor). These files are not to be maintained in any system of records that may be subject to the Freedom of Information Act, 5 USC 552.

Chaplains will personally dispose of them and ensure their destruction through a secure means.

As personal or private records, counseling notes are not regulated by the Army Records Information Management System (AR 25–400–2). A chaplain will destroy confidential and/or privileged counseling records on any client at 2 years past termination of counseling or at the permanent change of station of the client or chaplain.

(2) Unit Ministry Team staff and confidential communication. Persons assisting chaplains, including religious affairs specialists, chaplain candidates and chapel office staff, are bound by the same constraints of confidence and privilege as chaplains. However, every effort will be made to ensure that persons seeking to exercise a sacrament or receive religious advice or counseling disclose confidential information only to chaplains.

i. Communications regarding counselees. Chaplains may consult with supervisory chaplains and/or FLCs to ensure the best care and safety for counselees. Whenever this happens, the privilege of confidentiality will extend to all persons brought into these consultations. Chaplains must exercise great caution to avoid inadvertent disclosure of privileged information.

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

Technical Exhibit 1 Performance Requirements Summary

TECHNICAL EXHIBIT 1

Performance Requirements Summary

PERFORMANCE

OBJECTIVES

PERFORMANCE

STANDARDS

ACCEPTABLE

QUALITY LEVEL (AQL)

OR PERFORMANCE

THRESHOLDS)

INCENTIVES OR

DISINCENTIVES %

PWS Para. 1.4, 1.11.4., 5.1 Contractor shall provide training of EFCT therapy on-site at the Watters Family Life Center at the appointed date and time.

Contractor arrives at the Watters Center in a timely manner and is prepared to train promptly at the appointed date and hour.

Contractor provides service with no interruptions for the appointed time.

100% Compliance 100% deduction from monthly invoice for not meeting the performance standards.

PWS Para. 5.1 – 5.5.4 Contractor shall provide direct feedback to the therapist regarding EFCT techniques, skills, and interventions, ethics, person of the therapist issues, and safety / quality of care.

Contractor provides appropriate feedback that enables the development, growth, and certificate of completion to the therapist / intern.

100% Compliance 20% deduction from monthly invoice for not meeting the performance standard.

PWS Para. 5.6 – 5.6.3.

Contractor shall challenge the therapist to conceptualize cases within the process and phases of EFCT, think critically, and think ethically regarding work with clients.

Contractor shall comply with and promote professional standards for training and consultation outlined in the AAMFT Code of Ethics and challenge the therapist to do the same.

100% Compliance 20% deduction from monthly invoice for not meeting the performance standard.

PWS Para. 5.7.1.

Contractor shall keep records of training and certification, ensuring both are accurate.

Contractor document verifying training.

Contractor’s signature on EFT Externship Certificate of Completion.

100% Compliance 20% deduction from monthly invoice for not meeting the performance standard.