PWS (Draft) - MEFPAK and ECME (04 Jun 25).docx

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Air Mobility Command Surgeon General (AMC/SG) Medical Readiness / Logistics Program Support Services
Solicitation number
FA445226RMEDL
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This Performance Work Statement (PWS) details a solicitation for medical readiness and logistics program support services for the Air Mobility Command (AMC) Surgeon General (SG). The requirement encompasses two primary tasks: (1) MEFPAK Management Services at Scott AFB, IL, focused on medical logistics, modernization, facility management, process management, and training administration; and (2) Medical Materiel Expeditionary/Contingency Medical Equipment (ECME) Services at multiple locations including Scott AFB, Joint Base Andrews, Travis AFB, Wright-Patterson AFB, Kadena AB, Yokota AB, and Ramstein AB.

The contract will support AMC's global medical mobility mission, requiring contractor personnel with SECRET security clearances to provide technical expertise in areas such as patient movement item tracking, medical equipment management, operational support, communications equipment management, and readiness training. The period of performance includes a 90-day transition-in period, a nine-month base period, and four potential 12-month option periods. Contractor responsibilities include inventory management, equipment maintenance, supply ordering, technical support for aeromedical evacuation teams, and participation in various medical readiness working groups and exercises across multiple international locations.

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Performance Work Statement (Draft)

HEADQUARTERS

AIR MOBILITY COMMAND SURGEON GENERAL MEDICAL READINESS/LOGISTICS PROGRAM SUPPORT SERVICES

04 June 2025

TABLE OF CONTENTS

DESCRIPTION OF SERVICES__
1.0.Purpose4
2.0.Scope4
3.0.Requirements / Description of Services4
3.1. Contractor General Personnel Requirements5

3.2. Task 1. MEFPAK Management Services– Scott AFB, IL 5

3.2.1. Patient Movement Item (PMI) Program Management/Medical Logistics Services

3.2.2. Modernization and Development Services

3.2.3. Facility Management Services

3.2.4. Process Management Services

3.2.5. Medical Readiness Training Management Services

3.2.6. Operational Medical Materiel/Program Management Services

3.2.7. MEFPAK Communications Equipment Management Services

3.2.8. Negatively Pressurized Conex (NPC/NPC-L) & Exercise Program Services

3.3. Task 2. Medical Materiel ECME Services – Scott AFB, IL and other locations 13

3.4.Data Deliverables16
3.4.1.Data Deliverables Management
3.4.2. Other Reporting Requirements

SERVICES SUMMARY 17

4.0 Services Summary Table

________ ITEMS INCIDENTAL TO THE PLACE OF PERFORMANCE 18

5.0 Items Incidental to the Place of Performance

GENERAL INFORMATION 19

6.0. GENERAL INFORMATION

6.1. Period of Performance 19

6.2. Place of Performance 19

6.3. Duty Hours 19

6.4. Travel 19

6.5. OCONUS Relocation Costs 20

6.6. Living Quarters Allowance (LQA) 21

6.7.Security Requirements21
6.7.1.Security
6.7.2.Security Clearance
6.7.3.Contractor Consent to Background Checks
6.7.4.Industrial Security Requirements
6.7.5.Safeguarding Classified Information
6.7.6.Safeguarding Unclassified Information and/or CUI
6.7.7.Training
6.7.8.Badges

6.7.9. Access to installation and during Force Protection Conditions (FPCONS)

6.7.10. Mission Essential Personnel

6.7.11. Property Protection

6.7.12. Contractors Working in Controlled or Restricted Areas

6.7.13. Access to Government Facilities with Controlled or Restricted Areas

6.7.14. Privacy Act

6.7.15. Anti-Terrorism Training

6.7.16. Physical Security

6.7.17. Records Security

6.7.18. Telework during Contingencies

6.8. Quality Assurance 25

6.9. Contractor-Furnished Items and Services 25

6.10. Employment of Foreign Nationals 25

6.11. Status of Forces Agreement (SOFA) 26

6.12. Transition-In/Transition-Out Period 29

POST-AWARD CONFERENCE 31

7.0 Post-Award Conference

CONTRACTOR MANPOWER REPORTING 31
8.0.Contractor Manpower Reporting

APPENDICES 32

Appendices

Appendix AAcronyms
Appendix BLocations Where Primary Tasks are Performed

1.0. Purpose.

This Performance Work Statement (PWS) addresses the functional expert and technical specialist support required for the Air Mobility Command Surgeon’s Medical Readiness/Logistics Manpower Equipment Force Packaging (MEFPAK) and Expeditionary/Contingency Medical Equipment (ECME) management operations. This requirement will ensure the flow and management of information involved in the daily maintenance, strategic planning, force training, and development of new capabilities are maintained and successfully operate to ensure the critical success of Air Mobility Command Surgeon General (AMC/SG) and its mission.

2.0. Scope.

The mission of the (AMC/SG) Directorate is to plan, organize, train and equip forces, and provide medical support to maximize operational effectiveness in support of rapid precise global air mobility. This mission entails monitoring and improving the clinical and operational processes by which the mission is supported by designing, resourcing and implementing appropriate solutions to capability gaps. Within the AMC Surgeon General office, the Medical Readiness Division (AMC/SGX) and Medical Modernization Division (AMC/SGR) are responsible for executing this mission through effective process management, planning, resourcing, procurement and product development. The AMC/SG Medical Readiness staff provides ready and capable forces to support AMC and combatant commanders in the medical and Aeromedical Evacuation (AE) mission areas.

This PWS defines the tasks to be performed under the AMC/SG Medical Readiness/Logistics Program contract. The Air Mobility Command Surgeon General, Medical Readiness and Medical Modernization Division’s military and civilian staff set the objectives and tasks within their functional areas. They are aided in this effort by a team of contract specialists who professionally manage and execute the various processes involved in achieving mission success. The Contractor team supporting AMC/SG does not have decision making, policy making, authoritative planning, command and control, or resource obligation authority.

3.0. Requirements / Description of Services

Contractor shall assist Headquarters Air Mobility Command Surgeon staff with all facets of planning, organizing, training, equipping, and providing medical support for the global mobility mission. Specifically, the Contractor shall execute functions defined within the MEFPAK roles described in AFI 10-401, Air Force Operations Planning, as well as perform tasks required for Expeditionary/Contingency Medical Equipment (ECME) management operations. The Contractor shall support AMC medical treatment facilities, units, and gained units in problem resolution related to the functional tasks within these respective areas. Contractor staff shall possess experience and education specific to their role as listed in subsequent sections of this PWS. Contractor staff shall provide analyses, briefings, information papers, review of guidance, documents, preparation of correspondence and coordination in support of the Medical Readiness, and Medical Modernization Divisions of the Command Surgeon General. The Contractor shall meet all deadlines and suspense’s, including short notice suspense’s and shall assist in development and presentation of functional area briefings. The Contractor shall keep abreast of all operational, functional area, and professional development issues that affect the AMC/SG mission and its role in supporting US TRANSCOM by keeping the Branch Chiefs, Division Chiefs and AMC Command Surgeon General informed of relevant issues and trends and their impact on mission accomplishment. The Contractor shall prepare, coordinate, and provide input and recommendations to applicable publications, documents, and presentations. The Contractor shall provide a Monthly Status Report (CDRL A001) that highlights all work accomplished during the last reporting period and shall provide Meeting Minutes (CDRL A002) for any meeting related to this requirement.

Regulations and guidance for directing the processes and activities associated with this mission are found in a number of official Department of Defense, Joint, Service and MAJCOM publications, including:

AFTTP 3-42.5, Aeromedical Evacuation (AE) AFTTP 3-42.51, Critical Care Air Transport (CCAT) Teams AFI 41-201, Managing Clinical Engineering Programs AFMAN 41-209, Medical Logistics Support AFMAN 41-216, Defense Medical Logistics Standard Support (DMLSS) User’s Manual AFMAN 10-2909, Aeromedical Evacuation Equipment Standards AFI 10-401, Operations Planning and Execution AFI 10-403, Air Force Deployment Planning and Execution AFPD 10-21, Air Mobility Lead Command Roles and Responsibilities

All staff, military, Government civilian, and Contractor are responsible for adhering to the guidance provided in these documents.

3.1. Contractor General Personnel Requirements. The diverse technical requirements described in this PWS demand a contractor with knowledge and experience on the operating processes presently employed within the AMC Command Surgeon Medical Readiness, Medical Modernization, and En Route Care Divisions.

3.1.1. The contractor is required to fully staff all the locations specified in this PWS within 90 days of contract award with a mix of qualified personnel meeting the technical requirements specified in this PWS.

3.1.2. The Contracting Officer (CO) and Contracting Officer Representative (COR) must be immediately notified if there is a change in Key Personnel, and the Contractor shall communicate their plan to replace key personnel with qualified employees capable of meeting the technical requirements specified in this PWS.

3.2. TASK 1. MEFPAK Management Services.

Task 1 Overview. Task 1 focus is on providing MEFPAK Management Services in the functional areas of Program Management/Medical Logistics, Modernization and Development, Quality Patient Management, Facility Management, MEFPAK Process Management and Medical Readiness Training Administration in support of the AMC/SG mission within the worldwide AE and ERC mission. Contractor personnel performing within these functional task areas shall be located at Scott AFB, IL assigned to the AMC/SG office.

3.2.1. MEFPAK PMI Program Management/Medical Logistics Services.

Mission Essential: MEFPAK PMI Program Management/Medical Logistics Services are considered mission essential.

Overview. This task relates to providing MEFPAK PMI Program Management/Medical Logistics Specialist Services over the entire scope of this contract supporting AMC/SG MEFPAK and PMI Program processes and execution of tasks, including oversight of contract personnel employed on the contract. All Contractor personnel performing this subtask require a SECRET security clearance.

The Contractor shall perform the following subtasks:

3.2.1.1. The Contractor shall work to improve Patient Movement Item key processes which are global asset tracking using Patient Movement Item-Asset Tracking System, data management, equipment distribution, storage, and maintenance.

3.2.1.2. The Contractor shall lead a large group of people towards accomplishment of program goals, day to day operations sustainment and completion of prescribed tasks, with expertise in Medical Logistics and Medical Readiness.

3.2.1.3. The Contractor shall advise/assist with military Medical Logistics, including planning, programming, resourcing, procurement and acquisition activities, MEFPAK processes, and Materiel Life Cycle Management Planning.

3.2.1.4. The Contractor shall provide advice and assistance regarding training and experience on DoD Capability Development processes, including Research, Development, Test and Evaluation.

3.2.2. MEFPAK Modernization and Development Services.

Mission Essential: MEFPAK Modernization and Development Functional Services is considered mission essential.

Overview: This task relates to providing MEFPAK Modernization and Development Functional Specialist support to the AMC/SG, staff, units, and personnel supporting the worldwide AE and ERC mission. All Contractor personnel performing this subtask require a SECRET security clearance.

The Contractor shall perform the following subtasks:

3.2.2.1. Contractor shall provide representation and expertise on Air Force and DoD Integrated Performance and High-Performance Teams conducting requirement identification, validation, and analysis.

3.2.2.2. Contractor shall participate in Research, Development, Test, and Evaluation (RDT&E) Programs, including Capabilities Based Assessment (CBA) and Capabilities Based Planning efforts to identify, analyze, develop and test research and materiel capabilities and solutions. The Contractor shall assist, maintain, and monitor initiative status throughout the CBA life cycle. Other dimensions of CBA which the Contractor is responsible for is to identify and collaborate on evaluation concepts and criteria necessary to determine the essential characteristics, capabilities, and key performance parameters of developmental equipment towards building Essential Characteristics Document.

3.2.2.3. Contractor shall help prepare, coordinate, review, provide, and maintain Initial Capability Documents (ICDs) and Capability Development Documents (CDDs) with supporting documentation for enabling proper milestone decisions for entry into technology development and acquisition phases.

3.2.2.3.1. Contractor shall support the AFMS strategic planning process by developing input to strategic enroute care roadmaps ensure roadmap input incorporates AMC/SG priorities for near-, mid-, and long-term requirements.

3.2.2.3.2. Contractor shall provide support and updates for strategic planning, programming, and innovation of medical modernization requirements.

3.2.2.4. Contractor shall provide AE expertise/knowledge to help identify linkage between AMC/SG modernization programs and strategic guidance and vision documents, Combatant Commanders (COCOM) Integrated Priority Lists (IPL), Annual Planning and Programming Guidance (APPG), Medical Planning and Programming Guidance (MPPG), AFMS strategic planning documents and other guidance.

3.2.2.5. Contractor shall assist/advise/participate on MAJCOM working groups such as Readiness Training Oversight Committee (RTOC); Exercise Oversight Committee; Expeditionary Training Committee; Medical Readiness Decision Support System (MRDSS) Configuration Control Board (CCB); working groups such as AE Clinical Issues, Plans and Requirements, Exercise and Training, Information, Communication, Equipment and Technology, AE Doctrine and Policy, and Global Patient Movement Joint Advisory Board (GPMJAB); Emergency Support Function (ESF) 8 Program Manager; U.S. Northern Command (USNORTHCOM) Hurricane Response; and the Pediatric Roundtable.

3.2.2.6. Contractor shall identify and assist with the development, review, and analysis on equipment needed to fill validated capability gaps in support of AE peacetime and wartime operations.

3.2.2.7. Contractor shall conduct analysis to determine mission capability needs for medical modernization research thrust area initiatives and conducts reviews of the technical readiness levels for research initiatives.

3.2.2.8. Contractor shall provide AE expertise to support efforts to research, develop and acquire materiel and non-materiel medical modernization solutions.

3.2.3. MEFPAK Facility Management Functional Services.

Overview. This task relates to providing functional area SME MEFPAK Facility Management Services guidance and support to AMC/SG, the existing PMI Centers located at JB Andrews, MD; Scott AFB, IL; AFB, CA; Ramstein AB, Germany; Kadena AB, Japan; and Yokota AB, Japan, and at any future PMI Centers which will be established. Environmental Health and Safety (EHS) Manages the environmental, industrial, health, and safety regulation compliance for these PMI Centers. All Contractor personnel performing this subtask require a SECRET security clearance.

The Contractor shall perform the following subtasks:

3.2.3.1. The Contractor shall provide advice/assistance/work with planning, and implementation of environmental, health and safety policies; develop, for Government approval, procedures (chemical safety, ergonomics, illness and injury prevention, and building safety) used throughout the PMI program facilities.

3.2.3.2. The Contractor shall ensure contracted activities comply with all regulations pertaining to environmental safety and facilitates with appropriate agencies.

3.2.3.3. The Contractor shall provide management expertise for the management of multiple-site facilities to support AMC/SG Program’s buildings, equipment, and facilities located at JB Andrews MD; Scott AFB IL; Travis AFB CA; Wright Patterson AFB OH; Ramstein AB, Germany; Kadena AB, Japan; and Yokota AB, Japan. The contractor is responsible for contribution to executing Government-prioritized project coordination for the minor construction of facilities and/or providing advice and counsel to the Government PMI Program Management Office on negotiating the leases of facilities, as well as providing analysis and input to senior management for the purposes of forming the daily maintenance and strategic direction of real property actions. The Contractor shall submit a monthly Facility Assessment/Project Review Report that covers all facilities, locations, status of facility maintenance work orders/minor military construction projects, and any outstanding actions, etc. that remain as a result of the assessment review.

3.2.3.4. The Contractor shall be proficient in the management of real property (e.g., offices, warehouses, etc.) and real property transactions (leasing), maintenance/sustainment (to include lease administration, utility, and other services), asset management, and financial analysis techniques to ensure sufficient occupant capacity while minimizing facility expenses and liabilities.

3.2.3.5. The Contractor shall maintain standard methods and processes for facility life cycle maintenance/repair/facility upgrades/etc.

3.2.3.6. The Contractor shall collect and analyze data to develop plans, assess courses of action, and coordinate PMI Center facilities maintenance/repairs with affiliated agencies.

3.2.3.7. The Contractor shall serve as the consultant to all PMI Centers regarding Hazardous Material (HAZMAT) Department of Transportation (DOT) requirements and HAZMAT transportation requirements. HAZMAT Department of Transportation (DOT) training is required.

3.2.4. MEFPAK Process Management Services.

Overview. This task relates to providing functional area SME MEFPAK Process Management activities defined in AFI 10-401, Air Force Operations Planning and Execution and AFI 41-106, Medical Readiness Program Management. All Contractor personnel performing this subtask require a SECRET security clearance.

The Contractor shall perform the following subtasks:

3.2.4.1. The Contractor shall update, maintain, and develop functions for the MEFPAK Playbook.

3.2.4.2. The Contractor shall post Pilot Unit Management, training, and oversight activities on the EIM SharePoint site.

3.2.4.3. The Contractor must be able to process UTC development, registration and maintenance functions as defined in AFI 10-401.

3.2.4.3.1. Contractor shall be experienced with development of Mission Capability Statements, Concepts of Employment, and Tactics, Techniques and Procedures (TTPs) for AMC Medical Unit Type Codes (UTCs).

3.2.4.4. The Contractor is responsible for DCAPES UTC registration and shall be capable of daily MANFOR management and LOGDET maintenance.

3.2.4.5. The Contractor shall monitor and report UTC status using the Medical Readiness Decision Support System (MRDSS).

3.2.4.6. The Contractor shall maintain the MEFPAK AMC Community of Practice.

3.2.4.7. The Contractor shall serve as a customer support agent responsible for fielding MEFPAK and Patient Movement Item (PMI) Program Management/Medical Logistics questions by managing two organizational email accounts.

3.2.5. MEFPAK Medical Readiness Training Administration Services.

Overview. This task relates to providing MEFPAK Medical Readiness Training Administration Functional Specialist Services in support of the personnel/teams executing the Aeromedical Evacuation and Enroute Care mission in contingency operations. All Contractor personnel performing this subtask require a SECRET security clearance.

The Contractor shall perform the following subtasks:

3.2.5.1. The Contractor shall complete formal and informal Medical Readiness training courses and curriculum for UTC teams related to the AMC medical and AE mission area.

3.2.5.2. The Contractor shall participate in various Air Staff level committees; ex. Readiness Training Oversight Committee (RTOC); Exercise Oversight Committee (EOC); Expeditionary Training Committee

3.2.5.3. The Contractor shall provide advice, guidance, and input to medical readiness Air Force Instructions and Air Force, Joint, and North Atlantic Treaty Organization (NATO) doctrine to ensure accuracy with current planning documents.

3.2.5.4. The Contractor shall develop Continuity of Operations plans, training standards and Mission Essential Task Lists (METLs), and standardized training requirements, incorporate regulatory and operational course requirements.

3.2.5.5. The Contractor shall participate in staff assistance and readiness visits to determine the effectiveness of training programs and to provide suggestions/guidance on how to improve status.

3.2.5.6. The Contractor shall advise/assist in managing AFMS and AMC Medical Readiness training platforms for AE and Patient Staging (PS) Course using Oracle Training Application (OTA) and Military Personnel Decision System (MILPDS).

3.2.5.7. The Contractor shall compile Global FY projections for all Aeromedical Evacuation Patient Staging Course for all AD, ANG, and AFRC commands.

3.2.5.8. The Contractor shall provide daily maintenance in OTA, tracking, and shall share findings on personnel utilization, projections, and modifications with HQ AETC and HQ AMC.

3.2.5.9. The Contractor shall serve as training consultant to the AF SGX Strategic Management Group AFMS Goal Champion.

3.2.5.11. The Contractor shall provide training of the OTA system to newly assigned Government Readiness personnel, as well as perform training visits to evaluate and assist at the unit level.

3.2.5.12. The Contractor shall provide advice and consultation towards financial objectives by forecasting training requirements, annual Program Objective Memorandum (POM) input, and FY defense budget plans.

3.2.6. MEFPAK Operational Medical Materiel/Program Management Services.

Mission Essential: MEFPAK Operational Medical Materiel/Program Management Services is considered mission essential.

Overview. This task relates to providing supply ordering support to the Operational Aeromedical Evacuation and Critical Care Air Transport Team program including managing the Concept of Operations and daily interactions providing customer support to the unit level. Additionally, this task serves as a partner in Program Management support activities for the MEFPAK and Patient Movement Item (PMI) Program Management/Medical Logistics Specialist Services described in paragraph 3.2.1.2, 3.2.1.4., and the MEFPAK Facility Management Services described in paragraph 3.2.3.7. All Contractor personnel performing this subtask require a SECRET security clearance.

3.2.6.1. The Contractor shall work with designated units and the Scott AFB PMI Center to review, validate, identify abnormal supply requests to AMC/SGXM leadership, process supply orders, perform quality control of receipts, resolve process issues, process receipts, obtain customer signed issue lists and file all supporting documentation in support of the Operational Aeromedical Evacuation and Critical Care Air Transport Team support program cradle to grave.

3.2.6.1.1. The Contractor shall use and maintain a supply system for AMC or AMC gained medical and AE units to identify their operational re-supply requirements.

3.2.6.1.2. The Contractor shall perform operational re-supply request order data entry to provide expedient delivery of items requested to the requesting unit.

3.2.6.1.2.1. The Contractor shall perform quality control of DMLSS source document control report and file auditable documentation.

3.2.6.1.3. The Contractor shall maintain a Quality Assurance information message file and communicate notices appropriately to units tasked with CCATT or AE in-flight kits.

3.2.6.1.4. The Contractor shall provide customer service assistance to designated customers. Contractor shall interface with AE users/customers to ensure requirements are met. Examples include the following: Patient Movement Items, Supplies, Equipment, Doctrine, Personnel, Training, UTCs, AE Squadrons, CCATT Units, and Deployments.

3.2.6.1.5. The Contractor shall identify, coordinate, and resolve process disconnects and improve processes related to medical materiel and PMI operational support issues.

3.2.6.2. The Contractor shall work closely with the Deputy Branch Chief to assist in the performance of customer support activity trend analysis used to identify weak areas and develop solutions to correct potential disconnects.

3.2.6.2.1. The Contractor shall lead a group of people towards accomplishment of program/project goals, acquiring day-to-day project status until completion of prescribed tasks and ensure all Branch program tasks are captured, tracked, analyzed, documented, and reported.

3.2.6.3. The Contractor shall manage the AMC/SG Program’s buildings, equipment, and facilities to include but not limited to AMC PMI Centers in other MAJCOMs for MEFPAK Facility Management Services.

3.2.6.4. The Contractor shall prepare supply/facility reports and drawing facility diagrams as needed upon request in the DMLSS Business Objects and Drawbase software application.

3.2.6.5. The Contractor shall provide advice, consultation, and work projects regarding Safe-to-Fly, Test and Evaluation requirements and processes.

3.2.7. MEFPAK Communications Equipment Management Services. The Contractor shall monitor communication site status, identify/track/resolve issues until closed.

Overview. This task relates to providing MEFPAK Communications Management Services in support of the embedded communication equipment/personnel teams executing the Aeromedical Evacuation and Enroute Care mission in contingency operations. All Contractor personnel performing this subtask require a SECRET security clearance.

3.2.7.1. The Contractor shall verify documentation of fielded systems (hardware & software) to ensure operational readiness accountability and capability and shall interact with end-users to gather information to solve problems/track trends, as a Senior Mobile Communications subject matter expert.

3.2.7.2. The Contractor shall advise the field on how to perform installations and advise on the operational use of communications gear, develop electronic training plans that provide guidance to the communications operator on how to perform minor and some major field repairs to include technical analysis/evaluations, and provide assessments of various radio systems(s).

3.2.7.3. The Contractor shall help customers via telephonic troubleshooting, and or maintenances of radio systems in the Aeromedical Evacuation (AE) inventory/Allowance Standard (AS).

3.2.7.4. The Contractor shall assist in the development, coordination, and/or maintenance of a CONOPS or TTP to include MISCAP/UTC management and Mission Essential Task Lists.

3.2.7.5. The Contractor shall work with the Unit Type Code Pilot Units and Communication operators to maintain maintenance/repair and operational training plans. The contractor shall also work closely with AMC/A6 on current/future communication refresh capability and advise MEFPAK Managers on best course of action.

3.2.7.6. The Contractor shall establish and standardize Comm pack-out guide for equipment UTCs with embedded communication equipment.

3.2.8. Negatively Pressurized Conex (NPC/NPC-L) & Exercise Program Services

Overview. This task relates to providing MEFPAK Negatively Pressurized Conex (NPC & NPC-Light) program services in support of assigned personnel/teams executing the Aeromedical Evacuation and Enroute Care mission in contingency operations. All Contractor personnel performing this subtask require a SECRET security clearance.

3.2.8.1. The Contractor shall provide management assistance and guidance of the MEFPAK’s NPC/NPC-L program on the best practices to maintain, monitor and coordinate MAJCOM-level readiness assets.

3.2.8.2. The Contractor shall execute all aspects of the NPC project such as planning, analyzing, and coordinating, transportation, HAZDEC form completion for transport, as well as, evaluating and/or making recommendations to improve administrative global operations and/or operational capabilities.

3.2.8.3. The Contractor shall develop NPC/NPC-L deployment/redeployment process. Contractor shall also develop and implement Branch goals by staying abreast of emerging technologies that can improve NPC Tactics, Techniques and Procedures (TTPs) and Concepts of Operations (CONOPs), Technical Orders (TOs), and manage global transportation movement of the NPCs.

3.2.8.4. The Contractor shall participate in working groups to assist in the development, coordination, and/or maintenance of a CONOPS, TTPs, METLs to include MISCAP/UTC management.

3.2.8.5. The Contractor shall provide guidance/recommendations to help resolve problems/issues/warranty repair actions and advise Branch leadership on new policy ideas, protocols, and standards.

3.2.8.6. The Contractor shall assist Branch leadership by tracking costs expended (repairs, maintenance, transport, etc.), value and identify any NPC/NPC-L risk-potential.

3.2.8.7. The Contractor shall assist/advise/participate in MAJCOM working groups such as Readiness Training Oversight Committee (RTOC); Exercise Oversight Committee; working groups such as AE Clinical Issues, Plans and Requirements, Exercise and Training; and participate in AMC exercise planning meetings (to include travel) required for medical logistics requirements.

3.2.8.8. The Contractor shall attend and support Global Patient Movement Aeromedical Evacuation (AE)/Critical Care Air Transport Team (CCATT) training exercises; provide After Action Reports (AARs) detailing processes used and lessons learned from events and improve future actions.

3.2.8.9. The Contractor shall perform administrative management for medical logistics exercise requirements to include tracking equipment taskings, generating and routing Memorandum of Agreements, coordination with requesting units and outside agencies, and tracking exercise reconstitution progress.

3.3. TASK 2. Medical Materiel ECME PMI Services.

Mission Essential: Medical Materiel ECME Services, Task 2, is considered mission essential.

Task 2 Overview. This task relates to providing functional area SME support to Medical Materiel ECME Services at the existing PMI Centers of Scott AFB IL, JB Andrews MD, Travis AFB CA, Wright-Patterson AFB, OH, Kadena AB, Japan, and Yokota AB, Japan and at future PMI Center locations. An additional OCONUS PMI Center will likely be established in Option Year Three of the resultant contract. However, that OCONUS location has not been decided yet, but will likely be in Europe. The Contractor shall develop, monitor, and execute processes required for operational materiel support, medical logistics management, inventory control, accountable record keeping, customer support, quality assurance and resource application using the Defense Medical Logistics Support System (IAW AFMAN 41-209), Patient Movement-Item Asset Tracking System (PMI-ATS) transportation, recycling of equipment, warehousing, physical security, calibration, repair, and maintenance of AMC AE medical PMI equipment and supplies in keeping with guidance in applicable regulations and instructions. The Contractor shall identify an appropriate labor mix to provide support based on PMI Inventory Levels assigned per PMI Center. This will apply to current PMI Centers and serve as a template for the establishment of future PMI Center’s manpower support ratios, should additional PMI Centers be established through the duration of this requirement.

3.3.1. The Contractor shall perform the following subtasks:

3.3.1.1. The Contractor shall maintain equipment inventory for all Patient Movement Items (PMI) assigned to Allowance Standard 887P at their respective location’s PMI Center.

3.3.1.1.1. The Contractor shall provide equipment inventory and condition of equipment (Semi-Annual Equipment Inventory List), as well as data entry of system, status, and other related issues using DMLSS and PMI-ATS. Contractor shall update equipment certification dates in the PMI-ATS program.

3.3.1.2. The Contractor shall prepare equipment action requests for transfers, gains, and losses of equipment and turn over to AMC/SGXM leadership for approval/certification.

3.3.1.3. The Contractor shall coordinate and process in-house medical equipment for out-shipment.

3.3.1.4. The Contractor shall submit requisitions for new equipment and spare parts bench stock for all the USAF PMI Centers supported by AMC/SG.

3.3.1.5. The Contractor shall ensure PMI equipment is checked for serviceability and recycled back to the Area of Responsibility (AOR) where most needed as identified by AMC/SGXM leadership in a timely manner.

3.3.1.6. The Contractor shall maintain accuracy of data and system integration of the Patient Movement Item-Asset Tracking System (PMI-ATS).

3.3.1.7. The Contractor shall use Tri-Service Medical Excess Distribution System (TRIMEDS) excess stocks to save Air Force dollars.

3.3.1.8. The Contractor shall assist the Government in the maintenance of on-hand inventory and accountable records of medical supplies for Critical Care Air Transport Team (CCATT) (Allowance Standard 887N) and AE In-Flight Kit (Allowance Standard 887A), as well as manage IAW Air Force directives for asset management and physical security.

3.3.1.9. The Contractor shall maintain a system for AMC or AMC gained medical and AE units to identify their operational re-supply requirements.

3.3.1.10. The Contractor shall assist AMC/SG to document and satisfy AMC or AMC gained medical and AE unit operational re-supply requests and provide expedient delivery of items requested to the requesting unit.

3.3.1.11. The Contractor shall maintain a Quality Assurance information message file and communicate notices appropriately to units tasked with either CCATT or AE in-flight kits.

3.3.1.12. The Contractor shall prepare applicable out-shipment transportation documentation, package cargo/items, identify Hazmat cargo, prepare appropriate documentation for transportation and coordinate pickup and delivery of cargo/items to Traffic Management Office (TMO) bound for various locations within Continental United States/ Outside Continental United States (CONUS/OCONUS).

3.3.1.13. The Contractor shall provide customer service to all AMC and AMC-gained Aeromedical Evacuation Squadrons and Critical Care Adult Team locations. Contractor shall interface with AE users/customers to ensure requirements are met. Examples include: Patient Movement Items, Supplies, Equipment, and allowance standard/UTC management advice to operational and deployed AE Squadrons, CCATT Units, and En Route Patient Staging Systems.

3.3.1.14. The Contractor shall identify, coordinate, and resolve process disconnects and improve processes related to medical materiel and PMI operational support issues.

3.3.1.15. The Contractor shall provide PMI tracking training in support of the AMC mission when necessary.

3.3.1.16. The Contractor shall manage the AMC mannequin program and support AE training exercises, as well as clean and store assets after each exercise to maintain assets in a serviceable condition.

3.3.1.17. The Contractor shall ensure PMI equipment database matches between Defense Medical Logistics Standard Support (DMLSS) system and PMI-ATS.

3.3.1.18. The Contractor shall ensure preventive maintenance records are updated for all pieces of AMC medical and operational support equipment in the DMLSS system.

3.3.1.19. The Contractor shall use the PMI-Asset Tracking System to prepare barcode tracking labels and apply labels appropriately based on AMC/SGXM guidance.

3.3.1.20. The Contractor shall perform medical stock number research actions in Defense Medical Logistics Item Identification System.

3.3.1.21. The Contractor shall monitor and assist PMI storage sites and PMI deployable capability with facility, materiel, and communication link and data systems support requirements.

3.3.1.22. The Contractor shall provide world-wide management guidance and monitoring activity to ensure proper inventory control, tracking of assets (visibility by location), and database maintenance associated with asset barcoding, assignment of index numbers, recording serial numbers, and preventive maintenance/calibration due dates of PMI and other designated equipment.

3.3.1.23. The Contractor shall advise the AE Communications Working Group responsible for development of total force AE communications capability to meet both theater and strategic AE information requirements.

3.3.1.24. The Contractor shall provide management support in Patient Movement Item maintenance and constitution to include the following: inventory accountability/control, equipment maintenance, computer systems maintenance, and quality assurance information management.

3.3.1.25. The Contractor shall conduct initial inspections, perform scheduled maintenance on equipment assets, perform as needed IM/IT software updates, and calibrate/diagnose/repair equipment when required IAW AFMAN 41-209, Medical Logistics Support, AFMAN 41-216, Defense Medical Logistics Standard Support, and continuous movement of equipment assets from one location to another location.

3.3.1.26. The Contractor shall perform data analysis to provide support for the ECME program.

3.3.1.27. Some Contractor personnel shall be required to handle HAZMAT items, and local HAZMAT training will be provided in accordance with AFI 32-7086, Hazardous Materials Management.

3.3.1.28. The Contractor shall prepare, and process all required documentation to turn in medical equipment to the Defense Reutilization and Marketing Office (DRMO/Excess and drug/supplies through the Pharmaceutical Reverse Distribution contract.

3.3.1.29. The Contractor shall have two people at each PMI Center location with Basic Life Support training/certification.

3.4. DATA DELIVERABLES

3.4.1. Data Deliverables Management. The Contractor shall provide all data deliverables as specified in the PWS. All deliverables shall meet the requirements set forth in contractual documentation. All deliverables are listed on DD Form 1423 Contract Data Requirements List (CDRL), Exhibit A and are as follows:

Table 1: Data Deliverables The following deliverables shall be provided IAW the table below:

Data Item Number
PWS Para.
Deliverable Description
A001
3.0
Monthly Status Report
A002
3.0
Meeting Minutes
A003
6.4
Trip Report
A004
3.2.3.3
Facility Assessment/Project Review Report
A005
6.12.2
Transition-Out Plan
A006
3.3.1.1.1
Semi-Annual Equipment Inventory List

3.4.2. Other Reporting Requirements. In addition to the deliverable requirements identified above, the Contractor shall immediately notify the MEFPAK and Patient Movement Item (PMI) Program Management/Logistics Analyst (or equivalent), Contracting Officer, and COR as soon as problems arise, or potential problems are recognized that impact mission readiness capability. Contractor shall follow-up verbal notices with written communication within five business days to AMC/SG, COR, and Medical Readiness/Logistics Program Manager.

4.0. SERVICES SUMMARY (SS)

The Services Summary (SS) table below summarizes the performance objectives and thresholds (specific standards) as identified within the body of the PWS. The absence of any performance objective and threshold from this SS shall not detract from its enforceability or limit the Government's rights or remedies afforded under this contract.

Performance Objective
PWS Paragraph
Performance Threshold

Meet all deadlines and suspenses including short notice suspenses.

98% on-time compliance and accuracy per period of performance.

Contractor shall provide all data deliverables IAW timeframes required by Exhibit A.

98% on-time compliance and accuracy per period of performance.

MEFPAK Management:

Contractor shall assist in the development/registration of UTCs.
3.2.4.1. through 3.2.4.7.
No more than two incidents per quarter of Contractor not meeting performance objectives pertaining to development/registration of UTCs.
Contractor shall report Op Kit Status on supplies issued.
3.2.6.1.
No more than two incidents per quarter of Contractor not meeting performance objectives pertaining to obtaining signed Issue lists.
Facility Assessment/Project Review Report.
3.2.3.1. through 3.2.3.7.
Facility assessment/project review reports submitted to the COR shall have no more than two errors per quarter.

ECME Services:

Contractor shall maintain accountability and visibility of all equipment items through the DMLSS and PMI-ATS systems.
3.3.1.21. through 3.3.1.22.
At any time, Contractor inventory records shall be current to within 30 days and have no more than two errors per quarter.

5.0. ITEMS INCIDENTAL TO THE PLACE OF PERFORMANCE

5.1. The Government will provide necessary office space, furniture, facilities, computers/ monitors, peripheral devices, software, network connectivity, and materials for Contractor personnel to perform the tasks. The Government will provide appropriate equipment, safety equipment, and training for Contractor personnel traveling to the theater of operations in support of this contract.

5.2. The Government will provide appropriate training and education to effectively allow data collection from the Department of Defense and Air Force computer systems. Contractor shall attend required courses identified by the Government. If the Government determines that specialized training of Contractor personnel becomes necessary to meet the requirements specified, then the specified/required training will be added on a firm fixed price basis by a modification.

5.3. The Contractor shall ensure that Contractor personnel comply with Government regulations for use of Government telephones and computers. All Contractor personnel provided computer access at Government facilities shall observe local computer security policies and procedures. All Contractor personnel shall complete annual Information Assurance Awareness training within 30 calendar days of starting performance on the contract and annually thereafter.

5.4. The details of all security documentation maintained and developed under this contract will become and remain the property of the Government.

5.5. The Government will provide Contractor personnel unescorted access to any area necessary to conduct functional area work.

5.6. The Contractor shall sign a receipt for all equipment incidentals to place of performance provided by the Government. Contractor shall record items of equipment missing or not in working order and notify the COR IAW PWS 3.5.2. Other Reporting Requirements.

6.0. GENERAL INFORMATION

6.1. Period of Performance (PoP). The period of performance for work to be accomplished under this Performance Work Statement will include a 90-day Transition-in Period, one nine-month Base Period, four 12-month Option Periods (if exercised), and a six-month Option to Extend Services period (if necessary). The Government is not obligated to exercise option periods.

6.2. Place of Performance. The on-site facilities will be located at the following locations, as indicated in Appendix B: Scott AFB, IL; Joint Base Andrews, MD; Wright-Patterson AFB, OH; Travis AFB, CA; Kadena AB, Japan; and Yokota AB, Japan, and will include new operating locations which are yet to be determined.

6.3. Duty Hours. The core duty hours for the Government are between the hours of 7:30 a.m. and 4:30 p.m. local time for duty stations, Monday through Friday, with the exception of federal holidays. Contractor personnel may be required to support short notice adjustments to the daily work hours. Additionally, Contractor personnel deemed non-essential for on-site operations by the COR may be released during normal Government duty hours (i.e., early release, non-reporting, and delayed reporting for work) upon notification by the applicable base authority of a severe weather contingency or other emergency requiring release of Government personnel from duty at Scott AFB. However, the Contractor remains responsible for fulfilling the PWS requirements. Federal holidays are observed on: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Juneteenth Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, Christmas Day, and other federal holidays declared by Congress or the President.

6.4. Travel. As an integral part of performing some of the requirements in the PWS (i.e., meetings, disaster response/site surveys, exercise support, systems integration and test and assessment at each of the sites), the Contractor may be required to perform temporary duty (TDY) non-local travel (over 100-mile radius) to both CONUS and OCONUS locations. TDY non-local travel is accomplished on a firm fixed price basis. The COR will confirm the need for travel. The Contractor shall perform local travel between the Contractor’s facility and Scott AFB during the performance period of this contract, and the Government will not pay for local travel and related expenses to the Contractor for ordinary daily travel to or from Scott AFB, IL. Anticipated TDY trips are to various locations within CONUS and OCONUS which will be finalized at contract award. All travel arrangements shall be the responsibility of the Contractor, to include airline, hotel and rental reservations. The Contractor is responsible for its employee travel arrangements. Contractor may be required to travel on DoD military aircraft in the performance of their assigned duties IAW 4515.13-R Air Transport Eligibility (ATE).

Unused Firm Fixed Price (FFP) Travel will be de-obligated and removed via bilateral contract modification to remove unneeded funding from the travel Contract Line Item Numbers (CLINs).

The Contractor shall prepare and submit Trip Reports documenting all Contractor and subcontractor travel in support of this PWS. The Contractor shall prepare and submit to the Government all required security access requests for the recommended TDY locations.

6.5. OCONUS Relocation Costs: OCONUS Relocation Costs will be accomplished on an FFP basis, and offerors shall price relocation costs into their FFP services CLINs. In accordance with FAR Part 31.205-35, the Government will pay relocation costs that are incident to the permanent change of a Contractor assigned work location (for a period of 12 months or more) of an existing employee or upon recruitment of a new employee. If relocation costs for an employee have been allowed, and the employee resigns within 12 months for reasons within the employee’s control, the Contractor shall refund or credit the relocation costs to the Government. Airfare shall be priced in accordance with the Joint Travel Regulation.

6.6. Living Quarters Allowance (LQA): Contractors in OCONUS locations will receive a Living Quarter Allowance (LQA), which will be accomplished on an FFP basis. Proposed LQA rates shall be in accordance with the rates determined by the State Department. Living Quarters Allowance includes OHA Rental Allowance and Utility/Recurring Maintenance Allowance. Offerors shall price LQA into their FFP services CLINS.

6.7. Security Requirements.

6.7.1. SECURITY. The contractor and all contractor personnel shall abide by all DAF and local rules, procedures and standards of conduct. A Department of Defense Contract Security Classification Specification (DD Form 254) is required for access to classified material. The contractor shall also perform IAW 32 CFR part 117. The contractor will be given access to applicable documentation to include requirements, plans, specifications, studies, and analyses up to and including SECRET classification.

6.7.2. Security Clearance. Contractors working on this contract will be required to access classified information up to the Secret level. All contractor personnel working on the contract are required to have a minimum of a Tier 3 Security Investigation with “SECRET” eligibility and be currently enrolled in Continuous Vetting to perform work on this TO. Contractor personnel shall have at least an “interim “SECRET” access security clearance and accepted by Director/Commander within 30 calendar days of task order award. Classified work performed under this contract will be conducted in a secure environment. Once contractor’s security eligibility is verified, Government will give contractor access to applicable Government facilities from the commencement of the contract until completion. Some AMC missions are highly sensitive/limited need-to-know and occur with little or no notice. Contractor personnel shall comply with AMC, USTRANSCOM, 618 AOC, and installation commander security requirements. The contractor shall also complete visit requests for each individual that will be performing work on the contract in the Defense Counterintelligence Security Agency (DCSA) Defense Information System for Security (DISS) prior to performance start date. The prime contractor shall ensure that any teaming partners or subcontractors (if approved by the GCA) have the appropriate clearances prior to beginning performance. Prior to being granted access to classified information, contractor/sub-contractor employees will be required to sign the SF Form 312, Classified Information Nondisclosure Agreement (NDA). If the Contractor is notified by any Government official having security cognizance over the contract that an employee’s Security Clearance has been revoked or suspended, the Contractor shall notify the Government the same day as the Contractor receives the notice.

6.7.3. Contractor Consent to Background Checks. Contractor shall not employ persons to perform under this TO if such employee is deemed or identified by installation as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population, nor shall the contractor or subcontractor employ persons under this TO who have an outstanding criminal warrant as identified by DataMax through the National Crime Information Center. DataMax checks will verify if a person is wanted by local, state, and/or federal agencies. All contractor and subcontractor (if approved by the GCA) personnel must consent to DataMax background checks. If contractor/subcontractor personnel who do not consent to DataMax check will be denied access to the installation. Information required to conduct DataMax check includes: full name, driver’s license number, and/or social security number, date of birth of the person entering the installation, and completion of a background check questionnaire. Contractor must have this information ready to provide to the Scott Visitor Control Center, if requested.

6.7.4. Industrial Security Requirements. Contractor shall comply with 32 CFR part 117, DODM 5220.32 Volume 1_AFMAN 16-1406 Volume 1, DoDM 5200.01, Volume 1_DAFMAN 16-1404 Volume 1, DoDM 5200.01, Volume 2_AFMAN 16-1404 Volume 2, and DoDM 5200.01, Volume 3_DAFMAN 16-1404 Volume 3, DoDI 5200.48_DAFI…

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