PWS .docx

PERFORMANCE WORK STATEMENT (PWS)

FOR

Catered Meal Services

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Catered Meal Services, as defined in this PWS.

1.2 Background: Soldiers in the Ohio Army National Guard require catered meal services as identified below.

Catered Meal Roll Up

6499 George Road

Ravenna, Ohio 44266

Estimated Cost

$0

TOTAL

1.3 Period of Performance (PoP): See above roll up for dates of performance.

1.4 General Information:

1.4.1 Place and Performance of Services: The contractor shall provide services as identified above, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at the identified address above. The contractor shall maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.1.1 Reserved

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays. The contractor shall perform services on these days if identified on the above rollup:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day: June 19th

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is how it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS).

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the KO. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 Reserved

1.4.5.2 For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a Government representative).

1.4.5.3 Awareness Training (AT) Level 1: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level 1 training within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the KO within 15 calendar days after completion of training by each employee or subcontractor personnel. AT Level 1 awareness training is available at: https://jko.jten.mil/courses/atl1/launch.html.

1.4.5.4 iWATCH Training: The contractor and all associated subcontractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO)). This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the KO. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each contractor employee and subcontractor employee to the KO within 15 calendar days after completion of training.

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Reserved

1.4.7 Reserved

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the KO to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.12 1.4.10 Reserved

1.4.10.1 The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the security gate upon departure.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.13 Reserved

1.4.14 Data Rights: The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract: None

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E): Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

5.0 Requirements:

5.1 The contractor shall deliver catered meals in accordance with the delivery dates, location, service time, and time identified above at paragraph 1.2.

5.2 Prime and Subcontractor arrangements: If the awarded contractor is not physically preparing and delivering the catered meals, the prime vendor shall identify a point of contact at the preparing facility who will be available during the duration of service.

5.3 Meal Requirements:

5.3.1 Catered meals shall be well rounded, healthy and adhere to serving sizes consistent with the Army Recipe Card TM 10-412. The contractor will provide a cyclic menu of at least 15 days.

5.3.1.1 Hot Buffet-Style Breakfast Components: Each hot-buffet breakfast shall include the following: One serving of eggs (scrambled, casserole, or quiche), one serving of breakfast meat (sausage, bacon, or hash), one serving of assorted grain items (bagel, biscuit, English muffin, or toast), one serving of fresh fruit (apples, bananas, oranges, etc.), one serving of pastry (muffins, donuts, cinnamon rolls, etc.), one serving of potato choice, one serving of assorted cold cereal in individual cartons, condiments to accompany the meal (hot sauce, jelly, butter, etc.), coffee, 1% or 2% milk in individual cartons, and one other beverage (100% juice, tea, lemonade, no bottled water).

5.3.1.2 Boxed Lunch Components: Each cold boxed lunch shall include the following: One Assorted sandwiches, bag of chips, side dish (pasta / macaroni salad / cottage cheese), assorted cookies, pickle, fresh fruit (apples, bananas, oranges, etc.), and 100% juice box. No bottled water. Lunch meals shall be contained in individually packaged in boxes with a napkin and appropriate eating utensils. condiments to accompany the meal (hot sauce, jelly, butter, etc.),

5.3.1.3 Hot Buffet-Style Lunch Components: Each hot-buffet lunch shall include the following: One serving of meat entrée accompanied by an appropriate sauce or gravy, One serving of starch, One serving of vegetable, One serving of salad (mixed greens, tomatoes, cucumbers, croutons, and shredded cheese) with three dressing choices in individual packets, One serving of assorted grain items (bread / rolls), One serving of fresh fruit (apples, bananas, oranges, etc.), One serving of assorted desserts, appropriate condiments to accompany the meal (hot sauce, jelly, butter, etc.), coffee, 1% or 2% milk in individual cartons, and one other beverage (100% juice, tea, lemonade, No bottled water).

5.3.1.4 Hot Buffet-Style Dinner Components: Each hot-buffet dinner shall include the following: One serving of meat entrée accompanied by an appropriate sauce or gravy, One serving of starch, One serving of vegetable, One serving of salad (mixed greens, tomatoes, cucumbers, croutons, and shredded cheese) with three dressing choices in individual packets, One serving of assorted grain items (bread / rolls), One serving of fresh fruit (apples, bananas, oranges, etc.), One serving of assorted desserts, appropriate condiments to accompany the meal (hot sauce, jelly, butter, etc.), coffee, 1% or 2% milk in individual cartons, and one other beverage (100% juice, tea, lemonade, No bottled water).

5.3.2 Dietary Restrictions: Per the above rollup at paragraph 1.2, the unit shall provide itemized list of dietary restrictions, if any are present. The contractor shall implement meal plan alternatives to accommodate the dietary restrictions. Alternate meals are for the individual Soldier with dietary restrictions and do not affect the overall meal plan. Meal / Item substitutions for dietary restrictions shall be well-balanced and comparable to the standard menu in caloric and overall nutritional value. Item substitutions or alternative menus for dietary restrictions shall be comparable to the standard menu in variety.

5.3.3 Proper meal preparation, transportation, food service, and food safety can be found in Army Regulation 30-22, The Army Food Program, and the Department of the Army Pamphlet 30-22, Operating Procedures for the Army Food Program, which proscribe the requirements for preparation, service and food safety that shall be followed. Notable procedures including the required use of gloves and hairnets during food preparation and service and the requirement of proteins to be cooked to well done are contained therein.

5.3.4 Ancillary Meal Requirements: All catered meals shall include an appropriate number of garbage bags, all paper products (plates, bowls, cups, napkins, etc.), and utensils (eating and serving) necessary for the meal.

5.3.4.1 When the meal delivery type is delivery or delivery and set-up only, the Contractor shall provide serving utensils with the catered meals which are sized for the Soldiers to easily self-serve meals with appropriate portions IAW TM 10-412 For example, TM 10-412 shows Scrambled Eggs (No. F 010 00) as 1/3 Cup serving size. The appropriate serving utensil to accompany scrambled egg portions shall be a 1/3 cup serving spoon. Wherein one serving spoon equals one serving of 1/3 cup of scrambled eggs.

5.3.4.2 When the meal delivery type is delivery or delivery and set-up only, the Contractor shall provide a “display plate” of prepared food at the head of the line to demonstrate proper portions for each meal item. This is an additional meal to be added to the meal counts identified above at paragraph 1.2.

5.3.5 Service may include delivery, set-up, serving, and clean-up and shall be identified above at paragraph 1.2.

5.3.6 Reduction / Increase in Number of Meals Required: The Government POC shall confirm a final headcount ten calendar days prior to the first service. Reductions in cost shall be automatically approved by the contractor, on a per-meal basis, at this time.

5.3.7 Contract Authority: Any change to meal requirements which increase the cost to the Government shall only be approved by a Contracting Officer.

5.4 Safety.

5.4.1 The contractor and its subcontractors shall comply with Public Law 91-596, Occupational Safety and Health Act (OSHA), and the Environmental, Safety, and Occupational Health (ESOH) (DODD 4715.1E). This Public Law, DoD, and OSHA guidance outline policy and regulation with respect to operating public kitchens.

5.4.2 Specific Guidelines for Delivery: All food items, including the acquiring, storing, and delivering, shall meet health / sanitation standards required by United States Department of Agriculture (USDA), the Food and Drug Administration (FDA), the Department of Health, and Army Regulations. A requirement / regulation / statute that is more stringent than another is superseding.

5.5 Delivery Transportation / Inspection / Acceptance:

5.5.1 Delivery Vehicles: Delivery vehicles used to deliver items under this contract shall be subject to inspection for sanitation. Delivery vehicles shall be clean and closed per Army Regulation 30-22. When transporting catered meals, vehicles shall be maintained in good sanitary condition to prevent contamination and be set at appropriate temperatures. Catered meals transported in vehicles that are not sanitary, or that are not equipped to maintain prescribed temperatures, may be rejected without further inspection. Meals shall not be transported from a location which prevents adherence to minimum temperature requirements.

5.5.2 Inspection: A Government representative will inspect all items upon delivery. A unit representative will immediately alert the vendor for deficiencies. Catered meals not meeting the minimum standards set forth above shall be replaced within a reasonable amount of time (two hours from start time of service). Replacement will be at no cost to the Government.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page) Website

AR 190-13

The Army Physical Security Program http://www.apd.army.mil/ProductMaps/PubForm/AR.aspx

https://safety.army.mil/ON-DUTY/Workplace/Policy

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

5.0 Contractor Requirements

TECHNICAL EXHIBIT 2

Deliverables

1.4.5.4 iWATCH Training Certificates For ARNG contracts only. Remove if not applicable.

Ver. October 2025