PWS.docx

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Sources Sought for Lease & Maintenance of one (1) Graphic Color Copier
Solicitation number
W911QX-24-Q-0257
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This document is a Performance Work Statement (PWS) for the lease and maintenance of one (1) graphic color copier for the DEVCOM Army Research Laboratory (ARL) Office of the Director, Creative Communications in Aberdeen, Maryland.

The PWS outlines the technical requirements for the color copier, including minimum hardware specifications, mandatory information assurance requirements, and equipment management services. The contract will be a one-year base period with four one-year option periods. The contractor shall provide a graphic color copier with specified functions and capabilities, install and configure the equipment, provide user support and training, and respond to service calls within one day. The contract will be awarded on a firm-fixed-price basis. The related federal contract opportunity is a Sources Sought notice for this requirement, with a solicitation number of W911QX-24-Q-0257.

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Combined Salient Characteristics and Performance Work Statement U.S. Army Research Laboratory, Aberdeen Maryland Office of the Director (ODIR), Creative Communications Lease of Graphics Color Copier Requirement 30 July 2024

C.1 BACKGROUND:

The Combat Capabilities Development Command, U.S. Army Research Laboratory (DEVCOM ARL), is a Government laboratory that conducts scientific, technical, and analytical research to provide innovative solutions for the current and future Army. The laboratory’s diverse assortment of unique facilities and dedicated workforce provides world-class integrated research and analysis in the Army. As a Government research laboratory, DEVCOM ARL is responsible for basic, exploratory, and advanced research. Its mission is to create and sustain weapons-oriented basic, exploratory, and advanced technologies; to identify and eliminate technological barriers limiting development of future armament systems; and to establish and maintain expertise essential in solving technological problems in current military armament systems.

C.2. SCOPE:

The purpose of this effort is for the Lease & Maintenance of one (1) graphic color copier for the duration of one (1) year with four (4), one (1) year options to support the Office of the Director (ODIR), Creative Communications of the DEVCOM ARL. Award will be on a Firm Fixed Price basis.

C.3 REQIREMENTS:

CONTRACT LINE-ITEM NUMBER (CLIN) 0001 – BASE YEAR

The Contractor shall deliver and install one (1) Graphic Color Copier. The Contractor shall perform the following effort for twelve (12) months in accordance with CLIN 0001:

C.3.1 Hardware Requirements

The Contractor shall provide one (1) graphic copier that meets the following minimum requirements below.

C.3.1.1 Universal Serial Bus (USB) Port and Fiery Server

C.3.1.2 Copying and scanning ability

C.3.1.3 Capable of printing in color and black & white

C.3.1.4 Emulsion Aggregate low melt fine toner

C.3.1.5 Printing and copying at 60 or more pages per minute for color and 65 or more pages per minute for black and white

C.3.1.6 An aggregated monthly copy allowance of 10,000-color copies per month with semi-annual reconciliation to determine if overages are necessary

C.3.1.7 Duplex printing

C.3.1.8 High-capacity Automatic Document Feeders (ADF) with minimum speed of 70 Impressions Per Minute (ipm) color and 75ipm black/white when imaging

C.3.1.9 Minimum Dots Per Inch (dpi) resolution of 1200 x 1200

C.3.1.10 Two (2) to Three (3)-hole punch and Staple Finisher with minimum of 100 sheets with one (1) or two (2) staples.

C.3.1.11 Ability to handle minimum of 64 paper grade/weight (gsm) to 600gsm media to include glossy, photo, label and color media

C.3.1.12 Print server (permits storage and modification of output types)

C.3.1.13 Scan to file or email with Common Access Card (CAC) Reader to scan to email

C.3.1.14 Minimum of one (1) network connection when scanning is enabled

C.3.1.15 Ability to print trifold pamphlet with either a C-fold or Z-fold (folding method that uses two (2) parallel folds to create six (6) panels of roughly the same size - three (3) panels on each side of the paper) of 8.5” x 11” and produce 11” x 17” engineering fold (folding large architectural or engineering drawing)

C.3.1.16 Adobe Postscript

· Minimum of four (4) paper trays with at least one (1) adjustable paper input tray capable of handling paper sizes 8.5” x 11”, 8.5” x 14”, 11” x 17”, 13” x 19.” Load-while-run toner and an auto-duplexing up to 80 lb. cover/220 g/m² coated stock.

C.3.1.17 Direct network connectivity and network printing/scanning directly from any networked desktop workstation; Printer drivers for current machines and operating systems/applications utilized by the ARMY: Unix, Windows XP, Vista and Windows 13 and Apple Operating System (OS).

C.3.1.18 Common Access Card (CAC) accessible devices used within a public key infrastructure (PKI) to interface with Operating System PC server configuration within the DoD. The Contractor shall ensure the Graphics Color Copier connected to the Army network has the ability to utilize the Government owned and furnished Online Certificate Status Protocol (OCSP) responder(s) as the only means for validation of the user's presentation of his/her DoD Common Access Card (CAC) as currently authentic and valid. Requirement for CAC usage with network devices is as follows:

· Ability to enable/disable network protocols and features

· IP addressable and have the ability to restrict device access based on IP address range. (See C.3.2 “Mandatory Ports/Protocol’s for ARL).

· All Network Digital Copiers

C.3.1.19 The Graphics Color copier and all related components, are viewed as subject to all DoD/Department of the Army (DA) IA regulations and guidelines. The Contractor shall ensure all software used on the copiers have an approved Certificate of Net-worthiness prior to awarding of the contract and connecting the device to the network. The Contractor shall ensure this equipment meets Common Certification Criteria of Evaluation Assurance Level (EAL) two (2) or higher. The Contractor shall warrant that their products have been satisfactorily certified through National Information Assurance Partnership (NIAP) common criteria validation pursuant to DOD Directive 8500.1 and National Security Telecommunications and Information Systems Security Policy (NSTISSP) Number 11.

C.3.1.20 The Contractor shall warrant that their products have been satisfactorily validated through the National IA Partnership (NIAP) Assurance Program and that such product validation is maintained for updated versions or modifications by subsequent evaluation or through participation in the National IA Partnership (NIAP) Assurance Maintenance Program as required. The Contractor shall also warrant that proposed product specifications and security and data access architectures have either been addressed in ongoing System Security Authorization Agreements (SSAA) or are ready for evaluation in applicable phases of the DITSCAP/DIACAP process, i.e., definition, verification, validation or post-accreditation, as required. The Contractor shall address willingness to provide proposed equipment and engineering assistance as required, at no cost to the Government, to the DOD specified testing facility to obtain required certification of functionality or information assurance and vulnerability scans.

C.3.1.21The Contractor shall ensure Graphics Color copier is shipped with network cards installed and with the capability to network to industry standard local area network (LAN) and wide area network (WAN) infrastructure/architecture. The Contractor must supply all cables, connectors, receptacles and any such necessary type of accessories to provide connectivity and service from available network ports to the location of the copiers, as well as to a LAN print server managed by the Network Enterprise Center (NEC) and meet the standard at paragraph 10-3a(5)(g) Network Connectivity and 10-3c(1) and (2), Network Enterprise Center, AR 20-1, dated 29 November 2010 or most recent edition.

C.3.1.22 The Graphics Copier shall offer models that support all common open systems interconnections (OSI) to include Microsoft Active Directory, Windows XP, VISTA, Microsoft Windows 13, SUN Solaris, UNIX, LINUX, AppleTalk and any other Open Systems Network Architecture.

C.3.1.23 The Contractor shall ensure equipment is furnished with an operator’s manual.

C.3.1.24 The Contractor shall ensure equipment has the capability to copy up to 5,000 pages of bound documents.

C.3.1.25 The Contractor shall ensure equipment is furnished with a receiving bin for copies.

C.3.1.26 The Contractor shall ensure equipment has a self-diagnostic system, which indicates at a minimum, the following condition:

· Needs toner

· Needs paper,

· Paper mis-feed or jams

C.3.1.27 The Contractor shall ensure all models of equipment are compliant with Section 508 of the Disabilities Act.

C.3.1.28 The Contractor shall ensure equipment has a floating platen cover mounting system in which the hinge side of the platen over has the ability to raise to accommodate variable thickness documents and accommodate copies of bounded materials, such as books, without placing undue pressure on source material bindings and cause additional distortion of source material copies.

C.3.1.29 The Contractor shall ensure the copier software operates on MS-Windows Server 2016 and will maintain compatibility with future Server OS released by the Army. The Contractor shall ensure the web interface has a login capability by individual and restrict report views to designated user groups.

C.3.1.30 The Contractor shall ensure color copy restriction capability is available and enforceable by individual CAC login and group and has the ability for the copier program manager to turn it off if desired.

C.3.2 Mandatory Information Assurances Requirements

The Contractor shall ensure all models of equipment are compliant with the following Mandatory Information Assurance Requirements:

Service
Setting
TCP/IP
On
Telnet
Off
HTTP
Off
HTTPS
Off
FTP
Off
SSH
Off
SSL
Off
Finger
Off
WJA
On*
SNMP v1/v2
Allowed (Off if v3 available)
Service
Setting
SNMP v3
On
Community String
A customizable string known only to the ARL-NEC and CIOC but never “Public”, “Private” or any default value.
Firmware updates
Applied after manufacturer release
IPX/SPX
Off
Apple Talk
Allowed
DLC/LLC
Off
RCFG
Off
9100
On
LPD
On
IPP
Off
SLP
Off
mDNS
Off
Multicast IPv4
Off
Access Control List
Off
802.1x
Off
Device or Administrator Password
On (A customizable string known only to the ALC-NEC, CIOC and service technician but never “Public”, “Private” or any default value)
File System Password
On (A customizable string known only to the ALC-NEC, CIOC and service technician but never “Public”, “Private” or any default value)
File System External Access
Off
Chai
Off
Outgoing Mail
Off
Incoming Mail
Off
Control Panel Access
On
PJL Password
On (A customizable string known only to the ALC-NEC, CIOC and service technician but never “Public”, “Private” or any default value)
Secure Erase
On
Printer Firmware Update
On
Job Retention
Off
Cancel Job Button
Off
Go or Pause/Resume Button
Off
SNMP Trap Destination Table
On
System Log Server
Off
Privacy Setting
On
Print Page
On
All other services
Off

C.3.3 Equipment Management

The Contractor shall:

C.3.3.1 Respond and handle all service calls within one (1) day of receipt of calls.

C.3.3.2 Respond to questions, troubleshoot and resolve hardware/software issues, including printer drivers and connectivity from DEVCOM ARL/APG employees concerning copier, multi-functional and printer operation, and diagnose and perform minor repairs to keep DEVCOM ARL/APG at the current 98% uptime.

C.3.3.3 Install and provide user support and initial training in the maintenance of the Graphics Color Copier and scanning software drivers, which is Postscript compatible and compatible with all applications used by DEVCOM ARL/APG. The Contractor shall ensure software drivers operate with the prevailing versions of Microsoft Windows and Apple Systems in use in the Army.

C.3.3.4 The Contractor shall provide qualified service and delivery personnel in sufficient numbers to service within the specified response times (reference C.3.3.1).

C.3.3.5 The Contractor shall remove the device and take possession at the end of the Period of Performance unless an available option is exercised.

C.4 Distribution Statement

The Contractor shall distribute this PWS in accordance with the following distribution statement:

Distribution Statement A:

Determination of Contract submission documents:

Approved for public release; distribution is unlimited.

Distribution Statement B:

Determination of information generated from the performance of the contract:

Distribution authorized to U.S. Government Agencies and their contractor (Proprietary Information) (25 July 2024). Other reasons for this document shall be referred to (FCDD-RLD-CDG).

C.5 OPTIONS

CLIN 0001 – Base year

The Contractor shall continue to execute the services detailed in sections C.3.1 through C.4 of this Performance Work Statement for one (1) additional year.

CLIN 0002 – OPTION YEAR 1

The Contractor shall continue to execute the services detailed in sections C.3.1 through C.4 of this Performance Work Statement for one (1) additional year.

CLIN 0003 – OPTION YEAR 2

The Contractor shall continue to execute the services detailed in sections C.3.1 through C.4 of this Performance Work Statement for one (1) additional year.

CLIN 0004 – OPTION YEAR 3

The Contractor shall continue to execute the services detailed in sections C.3.1 through C.4 of this Performance Work Statement for one (1) additional year.

CLIN 0005 – OPTION YEAR 4

The Contractor shall continue to execute the services detailed in sections C.3.1 through C.4 of this Performance Work Statement for one (1) additional year.

All parts and accessories necessary to make these features operational shall be included as a complete packaged item and priced as packaged item, e.g., print controllers, memories, cabling, receiving trays, network or facsimile cards, etc. This option shall be able to be exercised at any point during an active period of performance (PoP) for any CLIN.

C.6 Place of Performance

DEVCOM Army Research Laboratory, 6468 Integrity Court, Building 4402, room 134 Aberdeen Proving Ground, MD 21005

Contracting Officer:

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