PWS Coveralls and Laundering Service (13 Mar 26).pdf

CUI

PERFORMANCE-BASED WORK

STATEMENT (PWS)

FOR

COVERALLS AND LAUNDERING SERVICES

75 LRS/LGRV

12 March 2026

PERFORMANCE-BASED WORK STATEMENT

TABLE OF CONTENTS

SECTION PAGE

1 DESCRIPTION OF SERVICES 3/5

2 SERVICES SUMMARY 5

3 CONTRACTOR FURNISHED PROPERTY AND SERVICES 5

4 GENERAL INFORMATION 5/7

5 APPENDICES 8

1. DESCRIPTION OF SERVICES. The contractor shall provide coveralls and all management, tools, supplies, equipment, and labor necessary to perform laundry and/or dry cleaning service for the Vehicle Management Flight at Hill Air Force Base, Utah in accordance with customary commercial practices and this statement of work. Coveralls will be defined in this PWS as a 2-piece pant/shirt combination (short & long sleeves) throughout this document. The contractor is responsible for pickup of soiled coveralls and delivery of clean coveralls. The contractor shall provide clean coveralls for mechanics to the address below on a weekly basis. All dirty coveralls shall be picked up for laundering on a weekly basis. All mechanics must have clean coveralls daily. Billing for coveralls will be based on 4-5 coverall changes per week/per mechanic.

1.1. BASIC SERVICES.

1.1.1. PICKUP. Government personnel will count coveralls requiring laundering service prior to pick up. The coveralls requiring laundering/repair will be dirty/soiled and/or wet. The contractor shall verify count and sign a pickup ticket for the items being laundered/repaired; such signature constitutes agreement to the government’s count unless specific exception is taken. The government will retain a copy of the pickup slip for accountability.

1.1.2. DELIVERY. The contractor shall record the number of coveralls delivered on the delivery ticket and the Government Representative (GR) will verify this amount. Items delivered from laundering service must be 100 percent of items previously picked up for cleaning/repair, excluding IOU’s. The IOU’s shall be handled in accordance with paragraph 1.1.6. The coveralls received from the contractor shall be clean, dry, and folded. The contractor shall provide receipts and furnish the government with the original coveralls previously turned in for laundering service.

1.1.2.1. Delivery of coveralls is due the following week from the pick-up date. Delivery time is one week for items that need laundered or repaired. Delivery time computed as weekly on the same day and time weekly. Majority of the coveralls shall be delivered to and picked up from building 1243. The remaining coveralls shall be delivered to and picked up from building 911.

Both locations are on Hill Air Force Base.

1.1.3. REPAIRS. The contractor shall make all needed repairs (due to the result of normal wear and tear) to coveralls in order to maintain a clean and professional appearance. Coveralls shall have nametags. No other special marking are required. Any damaged/destroyed coveralls due to misuse or neglect will be paid for by the government at a nominal fee. Destroyed coveralls is defined as coveralls damaged beyond repair to include large un-mendable rips or tears. In the event of a disagreement, the contractor and the government will come to an agreement in writing before any satisfaction rendered.

1.1.3.1. Required Repairs. All coveralls determined to be unserviceable by the contractor, in accordance with paragraph 1.1.3.2., shall be replaced by the contractor. If the government concurs with the contractor’s determination, the article is sent back for reimbursable repairs per paragraph 1.1.3.3.

1.1.3.2. Non-reimbursable Repairs. The contractor shall repair all minor rips, tears, open seams, and holes (no more than 6” for rips or tears and seams with 1” or less holes) using thread and materials of the same quality, compatible color, colorfastness, and texture as that used in the manufacture of the articles. The contractor shall replace all broken or missing buttons with buttons of matching color and similar appearance and quality. Coveralls needing repair will be separated at pickup point. All such repairs are performed at no additional cost to the government.

1.1.3.3. Reimbursable Repairs. Items having other than minor rips and tears or requiring replacement of zippers that the government desires to have repaired by the contractor, shall be identified by the government at the time of pickup. These repairs shall be paid for at the appropriate bid prices as outlined in the contract-pricing schedule.

1.1.4. WORKMANSHIP AND SANITATION.

1.1.4.1. Contractor shall determine the methods used to produce a finished article that conforms to generally accepted industry standards of quality for cleanliness and appearance. All coveralls will be laundered or dry cleaned to the following: (1) known, accepted commercial practices, (2) special label instructions, or (3) manufacturer’s instructions, if needed. Government will be the final approval authority on the quality of workmanship. All work performed on government laundry and dry cleaning shall be done under sanitary conditions. Laundry and dry cleaning shall be processed separate from other customers’ laundry. The contractor’s facility shall be open to inspection of sanitary conditions at any time by a representative of the government and the government reserves the right to perform or cause to have performed any test necessary to determine the sanitary condition of articles delivered by the contractor. The sanitary condition of the delivery vehicle and the handling of clean laundry according to regulations are also open to inspection.

1.1.4.2. Re-performance of Laundering or Dry Cleaning. Any items found to be unsatisfactorily cleaned shall be re-cleaned at no additional cost to the government. Such items shall be identified by the assigned Materiel Control personnel to the Government Representative (GR) immediately or at the next scheduled pickup after the unsatisfactory condition is discovered. The contractor shall identify and package these items separately after they are re-cleaned. The contractor should indicate items that have permanent stains by putting a tag marked “STAIN” on the item.

1.1.5. PACKAGING. All wrapping shall be accomplished according to industry standards.

1.1.6. MISSING ARTICLES. The contractor shall replace any article(s) missing from a delivery either in the next regularly scheduled delivery or the following day as determined by government (Materiel Control) personnel at no additional cost to the government. Contractor shall provide documentation indicating what items and quantities were not delivered on schedule. Any article(s) that cannot be replaced by the contractor will be considered lost after 10 days. If replacement cannot be made within 10 days, the current cost of the article(s) will be deducted from the contract billing cost.

1.1.7. RECEIPTS.

1.1.7.1. The contractor shall receipt for soiled goods on a delivery/pickup ticket by item and quantity at designated pickup locations. Government will receipt for completed work on a delivery/pickup ticket by item and quantity at designated delivery locations.

1.1.7.2. Contractor’s proposed delivery/pickup ticket format must be furnished to the Contracting Officer (CO) for approval prior to commencement of the service. The delivery ticket must indicate quantity of items as well as space for signatures by both the contractor’s representative and the GR responsible for the items being furnished. Dual signatures thereon will indicate agreement that the numbers and types of items were counted jointly at time of pickup. The delivery/pickup ticket must be provided to the government representative accepting the delivery. A copy of the ticket must be attached to the contractor’s monthly invoice at time of delivery.

1.2. SPECIAL REQUIREMENTS.

1.2.1. Coveralls shall be of a dark color as to mitigate the risk of staining and depressed appearance.

Final color determined upon award of contract. The total number of personnel requiring coveralls is 68. One set of 11 (pant/shirt combo) per technician will be required at a variety of sizes, totaling approximately 748 individual uniforms (748 pant/shirt combinations).

1.2.1.2. Coveralls for majority of the mechanics will be made of 65% polyester/35% cotton blend.

1.2.1.3. Coveralls for Refueling Maintenance (10 personnel) will be made of 100% anti-static materials.

1.2.1.4. Pant will be Dickies Men’s Cargo Pant (or equivalent)

• 65% polyester/35% cotton twill

• Reinforced front pockets, buttons, belt loops, and crotch seam

• Two roomy cargo pockets with hidden zipper closure

• EZ-touch softened fabric

• Multi-use pocket on outside of left cargo pocket and inside right cargo pocket

• Relaxed, flat front fit

1.2.1.5. Shirt (Motorsports style)

• 65% polyester/35% cotton poplin

• Long and short sleeve

• Button front

• Branded collar with sewn in stays

• Button through chest pocket

• Stain release finish

• Contrast shoulders, side panels, and inner collar band

1.2.3. Payment and Invoicing

1.2.3.1. Services rendered under this agreement will be paid by electronic funds transfer. Invoices for this service shall be submitted utilizing the Wide Area Workflow (WAWF) system, found at:

https://wawf.eb.mil <https://wawf.eb.mil/>. All invoices submitted through the system will be certified by the below named and payment will follow by EFT in net 30 days. In addition, hard copy invoices detailing deliveries made and pickups completed shall be provided to:

https://wawf.eb.mil/ https://wawf.eb.mil/

Randle Bowers 75 LRS/Resource Advisor 7520 Wardleigh Road Hill AFB, Utah 84056

Technical POC’s:

Mrs. Norma Bohn (801) 586-9166 Mrs. Melissa Angell (801) 586-9164 Mr. Todd Rogers (801) 586-9169

1.2.4. STATE OR LOCAL DEPARTMENT OF HEALTH REQUIREMENTS. Compliance with any certification or labeling requirements arising from state or local Department of Health regulations is the responsibility of the contractor.

2. SERVICES SUMMARY.

Performance Objective PWS Para Performance Threshold Pickup and delivery not later than scheduled time.

1.1.1. & 1.1.2.

90% of the scheduled pickups/deliveries shall be on time Pickups/deliveries of items not accomplished at the scheduled times (up to 10% of total) shall be picked up/delivered within 3 hours of the original scheduled time

Quantity delivered equals quantity picked up (excluding IOUs)

1.1.2. & 1.1.6.

85% of the time the quantity of items delivered shall equals the quantity of items picked up.

The undelivered items (up to 15% of the total) will be delivered within 3 days

Articles are clean, dry, lint free and free of odor, spots, stains and wrinkles.

1.1.4. 95% of the articles cleaned are delivered clean, dry, lint free and free of odor, spots, stains and wrinkles.

Up to 5% of the articles delivered may require being cleaned again and delivered within 1 day or next scheduled delivery.

Articles are properly bundled, tied, wrapped, hung, folded, etc.

1.1.5. 90% of articles delivered requiring bundling, tying, wrapping, hanging, folding, etc.;

must be delivered properly.

Items not properly bundled, tied, wrapped, hung, folded, etc.

properly shall be fixed on the spot (up to 10% of delivery)

All non-reimbursable repairs have been accomplished.

1.1.3.2. 95% of non-reimbursable repairs made during the month 5% shall be completed with 3 days

All necessary reimbursable repairs have been accomplished.

1.1.3.3. 95% of reimbursable repairs made during the month 5% shall be completed within 3 days

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

3.1. The contractor shall furnish everything required to perform this contract according to all its terms. The contractor shall furnish a delivery vehicle, all packaging and marking materials, laundry carts, clothing racks and hangers, materials for repair of clothing, delivery slips, and any other supplies, materials and equipment necessary to perform the services required by the contract.

4. GENERAL INFORMATION.

4.1 Security Requirements.

4.1.1. The contract administrator shall complete a "Request for Identification Credential (AFMC Form 496)" for each employee of the contractor requiring access to Hill AFB. The requests shall be submitted to Pass and Registration (South or West Gate Visitors Center).

4.1.2. The contract administrator shall complete an “Unescorted Entry Authorization Certificate” (AF Form 2586) for each employee requiring entry into controlled areas. The request shall be submitted to Pass and Registration (Gates Visitor Center).

4.2 QUALITY CONTROL.

4.2.1. Quality Control Program. In compliance with the clause entitled “Inspection of Services”, 52.246-4, the contractor shall establish a complete Quality Control Program to ensure the requirements of this contract are provided as specified. The CO will notify the contractor of acceptance or required modifications to the plan before the contract start date. The contractor shall make appropriate modifications (at no additional costs to the government) and obtain acceptance of the plan by the CO before the start of the first operational performance period.

4.3 QUALITY ASSURANCE.

4.3.1 The government will periodically evaluate the contractor’s performance by appointing a representative(s) to monitor performance to ensure services are received. The GR will evaluate the contractor’s performance through intermittent on-site inspections of the contractor's quality control program and receipt of complaints from base personnel. The government may inspect each task as completed or increase the number of quality control inspections if deemed appropriate because of repeated failures discovered during quality control inspections or because of repeated customer complaints. Likewise, the government may decrease the number of quality control inspections if merited by performance. The government will also investigate complaints received from various customers located on the installation. The contractor shall be responsible for initially validating customer complaints. However, the government representative shall make final determination of the validity of customer complaint(s) in cases of disagreement with customer(s).

4.3.2. Government Representative (GP):

4.3.2.1 The GR(s) is the authorized government representative(s) who will perform assessments of the contractor’s performance. Subsequent to contract award, the identity of the GR(s), with a letter defining their duties and authority will be promptly furnished to the successful bidder/offeror.

4.3.2.2. The GR(s) or alternate(s) will inform the contract manager in person when discrepancies occur and will request corrective action. The GR(s) or alternate(s) will make a notation of the discrepancy on their assessment checklist with the date and time the discrepancy was noted and will request the contract manager (or authorized representative) to initial the entry on the checklist.

4.3.2.3. Any matter concerning a change to the scope, prices, terms or conditions of this contract shall be referred to the CO and not to the GR(s).

4.3.2.4. The services to be performed by the contractor during the period of this contract shall at all times and places are subject to review by the CO or authorized representative(s).

4.4. HOURS OF OPERATION.

4.4.1. Normal Hours of Operation. The contractor shall perform the services required under this contract during the following hours: one day per week on the same day weekly and the same time between the hours of 7:00 AM – 10:00 AM.

4.4.2. Recognized Holidays. The contractor is not required to provide service on the following days: New Year’s Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Days, Thanksgiving Day and Christmas Day. If the holiday falls on Saturday, it is observed on Friday. If the holiday falls on a Sunday, it is observed on Monday.

4.4.3. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the leasing, laundry and maintenance of coveralls and coverall sets via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be http://www.ecmra.mil/ reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.

*Reporting Period: Contractors are required to input data by 31 October of each year.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

4.5. CONTRACTOR PERSONNEL.

4.5.1. Contract Manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person, and alternate or alternates, who shall act for the contractor when the manager is absent, shall be designated in writing to the CO.

4.5.1.1. The contract manager or an alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

4.5.1.2. The contract manager or an alternate shall be available during the duty hours of 0730 to 1630 hours Monday through Friday, except Federal holidays, within 60 minutes to meet on the installation with government personnel (designated by the CO) to discuss problem areas.

4.5.1.3. The contract manager and alternate(s) must be able to read, write, speak, and understand English.

4.5.2. Contractor Employees. The contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the CO as a potential threat to the health, safety, security, general wellbeing or operational mission of the installation and its population.

4.5.2.1. Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. This may be accomplished by wearing distinctive clothing, bearing the name of the company, or by wearing appropriate badges that contain the company name and employee’s name.

4.5.2.2. The contractor shall not employ any person who is an employee of the U.S. Government if employing that person would create a conflict of interest. Additionally, the contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval according to DOD 5500.7-R, The Joint Ethics Regulation. The contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies in AFI 64-106, Air Force Industrial Labor Relations Activities.

4.5.2.3. The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor's ability to perform; however, their absence at any time shall not constitute an excuse for nonperformance under this contract.

4.6. GOVERNMENT OBSERVATIONS. Government personnel, other than CO and GR, may from time-to-time, with CO coordination, observe contractor operations. However, these personnel may not interfere with contractor performance or make any changes to the contract.

4.7. SAFETY REQUIREMENTS. In performing work under this contract, the contractor shall:

4.7.1. Provide protection to government property to prevent damage during the period of time the property is under the control or in possession of the contractor.

4.7.2. Include a clause in all subcontracts to require sub-contractors to comply with the safety provisions of this contract as applicable.

4.7.3. Record and report promptly (within 1 hour) to the CO or authorized GR, all available facts relating to each instance of damage to government property or injury to either contractor or government personnel.

5. APPENDICES

A. Acronyms & Abbreviations List

B. Definitions

C. Contractor Furnished Property and Packaging Requirements

D. Pick Up and Delivery Schedule

APPENDIX A

ACRONYMS AND ABBREVIATIONS LIST

Acronym/Abbreviation Definition

AF Air Force

AFB Air Force Base

CO Contracting Officer

DOD Department of Defense

GR Government Representative

PWS Performance-Based Work Statement

QA Quality Assurance

APPENDIX B

GENERAL DEFINITIONS

Bundle Service: This service is provided when the item brought in for cleaning must be the same item returned to the organization. Example, an organization such as lodging turns in colored linen (e.g., blue sheet) and must receive the same color in return.

Clean. Finished articles are dry and free of soil and objectionable odors. Spots and stains are removed where practical to do so without damaging the fabric and have been treated as defined in Para 2.2.10.

Coveralls: Coveralls in this contract may be 1-piece type or 2-piece (pants and shirt combo).

Defective Service: A service output that does not meet the standard of performance specified in the contract for that service.

Dry Cleaning: Cleaning of articles by immersion in dry cleaning solvents and use of mechanical action. Dry cleaning may include pre-spotting and use of soaps and synthetic detergents as required removing soil and stains.

Government Representative: A functionally qualified person who performs quality assurance functions for a contracted service.

Laundering: The process by which soiled fabric items are cleaned and treated. The term includes cleaning by mechanical action in appropriate temperature water with non-alkaline soap, solutions of detergents, and other additives (e.g., water repellent treatment, bleaching, bluing, rinsing chemical, rinse-sour, fabric softener, and agents for controlling the growth of micro-organisms such as molds and bacteria). Laundering also includes starching, ironing, and pressing. The appropriate products and procedures used are to be determined by the contractor for the various types of fabric and nature of soil.

Performance Requirement: The point that divides acceptable and unacceptable performance of a task according to the performance requirement summary and the Inspection of Services clause.

It is the number of defectives or maximum percent defective in the lot that is deemed acceptable.

Any further defectives will require the government to affect the price computation system.

Performance Requirements Summary (PRS): A listing of the service outputs under the contract that are to be evaluated by the QAE on a regular basis, the surveillance methods to be used for these outputs, and the performance requirement of the listed outputs.

Quality Assurance: A planned and systematic pattern of all actions necessary to provide confidence that adequate technical requirements are established; products and services conform to established technical requirements; and satisfactory performance is achieved. For purposes of this manual, quality assurance refers to actions taken by the government.

Quality Control: Those actions taken by a contractor to control the production of outputs to ensure that they conform to the contract requirements.

APPENDIX C

CONTRACTOR FURNISHED PROPERTY

AND PACKAGING REQUIREMENTS

METHOD OF FINISH:

1. (MF) Machine Fold: A consistent fold where appropriate fold end is lined up on one side of bundle for quick verification of count.

2. (P) Press: Items indicated should be steam pressed to take away wrinkles implied by washing.

3. (T) Tie String: Items tied should be tied with string(s) so that string(s) will not break from the pressure of the weight of the bundle when carried by the strings.

APENDIX D

PICK UP AND DELIVERY SCHEDULE

OF LAUNDRY AND DRY CLEAN SERVICES

Hill Air Force Base Vehicle Management Flight, Building 1243 and 911

PICKUP DAY DELIVERY DAY ARRIVAL/DEPARTURE TIME

Tuesday Tuesday Between the hours of 0700 – 1000

*NOTE*

* Delivery times and locations may be changed during the performance of this contract by the government with 24 hour notice to the contractor.

* EXAMPLE: (Pant/Shirt Combo) Black in color.