PWS Carpet Cleaning Contract.docx

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S214--Carpet Cleaning Service
Solicitation number
36C24926Q0344
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This is a Performance Work Statement (PWS) for carpet cleaning services at the James H. Quillen VA Medical Center. The contractor shall furnish all labor necessary to clean carpets across 19 building locations and areas, including Building 160 (with 4 floors), Buildings 3, 5, 13, 15, 37, 39, 40, 41, and 42 (with 1–3 floors each), and 9 outbuildings with 6–8 rooms per building, totaling 86 rooms/offices. The government will supply all chemicals and cleaning supplies. Services must be performed during normal facility business hours of 8:00 a.m. to 4:30 p.m., Monday through Friday, excluding 11 federally observed holidays. The contractor must maintain a comprehensive Quality Assurance program that includes identification of qualified personnel, inspection checklists, service scheduling documentation, and a deficiency correction system. All areas must achieve 100% cleanliness standards and be inspected and approved prior to end of tour, with re-cleaning required at no additional cost to the government for any areas that fail inspection. Contractor personnel must comply with all facility rules and regulations, park only in designated areas, and be prepared to interrupt work when necessary to avoid interference with facility operations, patient care, utility services, and fire protection systems. In emergencies, services may be stopped and rescheduled at no additional cost to the government.

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Performance Work Statement – Carpet Cleaning

A. GENERAL:

Furnish all labor, necessary to accomplish and complete Carpet Cleaning duties as described in this Performance Work Statement (PWS). All Chemicals and cleaning supplies will be provided by James H. Quillen VA MC. The areas covered in this PWS are as follows: 8, 77/3rd, 204/2, A2, C1, D1, E1, EG, BG, CG, AG, 204/GF, 205/GF, 69/2nd, CLC 2, 160 (GF, 1st, 2nd, 3rd, 4th), BLDG37, BLDG3, BLDG 5, BLDG 13, BLDG 40, BLDG 41, BLDG 42, BLDG 15, BLDG 39.

B. HOURS OF OPERATION:

Normal facility business hours are 8:00 a.m. to 4:30 p.m., Monday through Friday, excluding Federal Holidays.

C. The eleven holidays observed by the Federal Government are: New Year’s Day, Martin Luther King’s Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving, Christmas, and any other day specifically declared by the President of the United States to be a national holiday.

D. SPECIFICATIONS:

Cleaning all carpets for buildings: 8, 77/3rd, 204/2, A2, C1, D1, E1, EG, BG, CG, AG, 204/GF, 205/GF, 69/2nd, CLC 2, 160 (GF, 1st, 2nd, 3rd, 4th), BLDG37, BLDG3, BLDG 5, BLDG 13, BLDG 40, BLDG 41, BLDG 42, BLDG 15, BLDG 39.

E. SCHEDULING:

The contracted Carpet Cleaning Technicians will report for duty and perform assigned duties during regular VA scheduled tours.

F. QUALITY ASSURANCE:

The contractor shall maintain an effective Quality Control Program To ensure services are performed in accordance with the PWS. The purpose of this program is to Identify, prevent, and ensure non-recurrence of defective services. At a minimum the program shall include the following:

a) The name(s) of the individual(s) who will perform the services described in contract.

b) A checklist used in the inspection and performance verification, as well as every task required to be performed.

c) A schedule of the dates the service requested.

d) A system for identifying and correcting deficiencies in the quality of services before thelevel of performance becomes unacceptable and/or the COR identifies the deficiencies.
e) In addition to providing the documentation at the end of each service, the contractor isresponsible to maintain the required documents of all the services conducted by theContractor and the corrective actions taken. All documentation shall be made available tothe Government during the term of the contract.

f) Approved work performance shall be defined as 100% of areas cleaned. All areas must be inspected and approved prior to end of tour. Questionable results regarding failed inspection will require the recleaning of the area in question. The contractor is required to re-clean where deficiencies have been noted at no additional expense to the Government. Periodic inspections will occur during the duration of the Daily tour. It shall be the responsibility of the Contractor to re-clean areas until the cleanliness rate is achieved.

G. CONTRACTOR PERSONNEL BADGES AND PARKING:

1. While on VA premises, all contractor personnel shall comply with the rules, regulations, andprocedures governing the conduct of personnel and the operation of the facility.
2. It is the responsibility of the contractor’s personnel to park in the appropriate designatedparking areas.
3. James H. Quillen VAMC does not validate or make reimbursement for parking violations ofthe contractor’s personnel under any circumstance.

H. INTERFERENCE TO NORMAL FUNCTION:

Contractors may be required to interrupt their work at any time so as not to interfere with the normal functioning of the facility, including utility services, fire protection systems, and passage of facility patients, personnel, equipment, and carts.

1. In the event of an emergency, contractor services may be stopped and rescheduled at no additional cost to the government.

James H. Quillen VAMC

Note: The below cited data is for information purposes only and is intended to furnish the bidder with a clear understanding of the requirements to successfully complete the tasks outlined in this PWS.

AREA
PERFORMANCE STANDARD

205 GF

GB 101

GB103

GB104

GB104A

GB106

GB107

GB108

GB110

GB110

GB112

204 GF
L001B

L201

204 2F
L201
200 GF
A025

A027 A061 A061G A061I A061K B030 B032 B057 B073 A061M A061N B028C002 C002A C002B C002C C004 C026 E033 E002

200 1F
C102

C102A C102B C102C D160 E120

160
P011

P026 P065 N059 P110 N300I N301 N304 N363 N365 N367 N368 N369 N370 N371 N372 N373 N373A N374 N375 N376 N379 N4601 N4500 N4726 P4100 P4200 P4300

77 3rd
3A101

3A102

CLC 162
R214, R215, R216, R217, R218, R219, R220, R221, R222, R223, R202, R203, RS213B, S245
69 2nd
H203
Outbuildings
3, 5, 13, 15, 37, 39, 40, 41, 42,

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