PWS Annex A-Overarching PWS Template (1002019) CYS SNOW ICE GRASS2 23 March 2022_updated POP.pdf

Annex A—Overarching Performance Work Statement (PWS)

Base Operations and Maintenance Contract

USAG ALASKA

Fort Wainwright, Alaska

9 February 2022

Table of Contents

1.0 INTRODUCTION………………………………………………..……………………..5

1.1 Background…………………...…………………………………..……………………5

1.2 Objectives……………………………………………...…………..…………………...5

1.3 Climatic Conditions…………...………………………………..………………………5

1.4 Facility Access…………...……….………………………………......…….…………6

1.5 Traffic Flow.……………………….………………………………………….…..……6

1.6 Drainage…………………………………………………………………………………6

1.7 Restoration of Landscape Damage……………………………………......………...6

1.8 Dust Suppression……………………………………………………………......…….6

1.9 Utility Location…………………………………………………………………...……..6

1.10 Excavation Permits…………………………..………...………………...……………6

2.0 REQUIREMENTS…………….………………………….…………………………….7

2.1 Description of Services………………………………………………………………...7

2.2 General Information……………………………………………………………

2.3 Emergency Services.…………….………………………………...…….……………9

2.4 Contract Administration and Management...…………………………………….…10

2.5 Work Management

2.6 Demand Maintenance Orders (DMOs)…………………………………………

2.7 Preventive Maintenance Orders (PMOs)………………..…………………………19

2.8 Operations Work Orders (OWOs)……………………..……………………………20

2.9 Project Work Orders (PWOs)……………………………………...…………..……20

2.10 Warranty Program……………………………………..……………………………..22

2.11 Technical Document Library Operation……………………………………………22

2.12 Maintain As-Builts…………………………………………………………………. 22

2.13 Historic Property or Archeological Site…………………………………………….23

2.14 Security……………………………………,,,……………………………………… 23

2.15 Security Training…………………………………………………………………… 24

2.16 Safety……..………………………..………………………….………………………26

2.17 Training, Physical Requirements, or other Expertise Required…………………26

2.18 Environmental Requirements……………………..………………………………...27

2.19 Contingency Plans………………...…………………………….…………………...27

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS………………………27

3.1 Quality Assurance……………………………..…………………………………….27

3.2 Quality Control Plan……………………………………………………………...….27

3.3 Customer Feedback Program

4.0 PERFORMANCE TASK REQUIREMENTS……………………...……………

5.0 COMMON LEVELS OF SUPPORT (CLS)……………….……………..………...29

6.0 DELIVERABLES - …………………………………………………………………..30

7.0 RELATED DOCUMENTS..…………………...………….………………………...30

7.1 Definitions and Acronyms……………………………………….......………..…….31

7.2 Applicable Directives, Publications…………..……………..………...….……..…48

7.3 Technical Exhibit (TE) Index…………….…………………………………….……60

7.4 Government-Furnished Facilities (GFF) and Equipment (GFE)…………………61

7.5 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)….…..64

7.6 U.S. Department of Labor Wage Determination (DOL WD)………………..…...64

1.0 Introduction.

This is a non-personal services contract to provide Base Operation and Support Services for the U.S. Army Garrison U.S. Army Garrison Alaska, Fort Wainwright, Alaska. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS.

Period of Performance:

Base Year 20 JUN 2022 – 19 JUN 2023 Option Year 1 20 JUN 2023 – 19 JUN 2024 Option Year 2 20 JUN 2024 – 19 JUN 2025 Option Year 3 20 JUN 2025 – 19 JUN 2026 Option Year 4 20 JUN 2026 – 19 JUN 2027

1.1 Background.

This is a non-personal services contract to provide snow/ice removal from sidewalks and pathways, as well as lawn maintenance services for the Child/Youth Service Facilities on Fort Wainwright, AK.

1.2 Objectives.

The Contractor shall ensure all work accomplished in the performance of this PWS meets all maintenance and repair standards consistent with the original equipment manufacturer’s recommendations; all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the applicable publications listed in Section 7.0, Related Documents.

Remove snow and ice/hard-pack from sidewalks and pathways to maintain clear and safe passage for pedestrian traffic/crib evacuation. Provide lawn maintenance service to turf areas to maintain an attractive, well-groomed appearance for the Child/Youth Service facilities located on Fort Wainwright, AK.

1.2.1 The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conforms to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract. Without additional expense to the Government, the Contractor shall obtain/ensure subcontractors obtain all licenses, and permits required to perform this work under this contract. The intent is to establish work requirements that are performance-based and results oriented. This approach is intended to allow the Contractor to determine the best and most cost effective ways to fulfill base operations and their component needs, emphasizing innovation and commercial best practices.

1.3 Climatic Conditions.

The average annual rainfall is 11 inches; with the wettest months being, e.g., June - September.

The average annual snowfall is 65 inches, with snowfall expected during the period of, e.g., October – May. The average frost-free period (growing season) during the year is about 100 days starting the first part of June. The first killing frost may be expected about middle to end of August, and the last killing frost generally occurs in May. The average annual maximum and minimum temperatures are approximately +73 and -40 degrees Fahrenheit, respectively.

Monthly normal temperatures ranged from a low of +1 degrees in the month of December to a high of +73 degrees in the month of June. Summer temperatures often reach +70-80 degrees Fahrenheit, while sub-freezing weather is common during the winter months.

1.4 Facility Access.

N/A

1.5 Traffic Flow.

N/A

1.6 Drainage.

N/A

1.7 Restoration of Landscape Damage.

Trees or other landscape features, and irrigation systems damaged by the Contractor’s operations shall be restored to the original state at no additional cost to the Government.

1.8 Dust Suppression.

N / A

1.9 Utility Location.

N/A

1.10 Excavation Permits.

N/A

1.10.1 Excavation Clearance Form. N/A

N/A

2.0 Requirements

2.1 Description of Services. See Section 5.0 for the specific Common Level of Support

(CLS). The Contractor shall provide all personnel, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform snow/ice removal from sidewalks and pathways as well as lawn maintenance services as defined in the Performance Work Statement (PWS) section 5 except for those items specified as government furnished services. The Contractor shall perform to the standards in this contract.

2.1.1 Non-Personal Services.

The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.2 General Information.

2.2.1 Transition (Phase In/Phase Out).

The Contractor shall prepare and submit (within ten (10) business days after contract award), a Phase In/Phase Out Plan to be implemented by the Contractor; to include IT/Network accounts and access with the appropriate Government organizations. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency. During the phase-in, the Contractor shall observe all operations pertinent to the requirements of the PWS, to include office functions, procedures, and operations, repair/maintenance operations, and any other operations as deemed necessary by the Contractor that will enable Contractor personnel to become both knowledgeable in, and familiar with, their assigned areas of responsibility. The Contractor shall commence all operations required by this PWS as of the first day of the contract period. Therefore, on the initial day of performance, the Contractor shall provide a work force which is fully qualified and capable of performing all work required under this contract.

2.2.2 Phase-out.

During the 30 business day transition period immediately prior to the end of the previous contract, the Contractor shall permit the successor Contractor (and the successor Contractor's employees) to observe and become familiar with any and all operations under the contract. The Contractor shall not defer any needed repairs or maintenance for the purpose of transferring responsibility to the successor Contractor. The Contractor shall fully cooperate with the successor Contractor and the Government so as not to interfere with their work or duties.

2.2.3 Place of Performance and Hours of Operation.

2.2.3.1 Place of Performance (expanded description).

The work to be performed under this requirement will be performed throughout the entire area occupied by Fort Wainwright CYS facilities, and at any pertinent locations in and around CYS Facilities. A map of facilities and requirements is located at Technical Exhibit (TE) 3A through 3I. Building requirements are B3414, B4109, B4166, B4024, B4176 for snow/ICE and B4109, B4166, B4024, B4176 for lawn/vegetation services.

2.2.3.2 Hours of Operation.

Snow removal and ice/hard-pack removal down to the solid concrete surface of the sidewalks of Child/Youth Service Facilities will be required before and during facility hours of operation throughout the duration of the service contract. Lawn maintenance services to turf areas of Child/Youth Service Facilities will be required after facility hours of operation throughout the duration of the service contract, excluding Federal holiday or when the Government facilities are closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

2.2.3.3 Installation Closures.

When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the next available work day.

2.2.3.4 Inclement Weather Delay.

If the Contractor determines unsafe weather conditions for continued operations, the Contractor shall notify the KO or designated Government representative/COR two (2) hours prior to curtailing operations due to inclement weather. The Contractor shall obtain KO/COR approval to resume operations.

2.2.3.5 N/A

2.2.3.6 Federal Holidays.

The Contractor’s performance shall not be required on the Federal public holidays listed below.

Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C.

6103).

New Year’s Day Labor Day Martin Luther King Jr. Birthday Columbus Day President’s Day Veteran’s Day

Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

2.2.3.7 Travel/Temporary Duty. N/A

2.3 Emergency Services.

2.3.1 Emergency Medical Treatment.

The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or designated Government representative/COR no later than (NLT) 2 hours of the incident occurrence. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel. However, the Government will provide, on an emergency basis, medical services for injuries incurred while an employee is performing under the contract. The Contractor shall reimburse the Government for emergency medical services provided, upon receipt of invoice from the medical facility. Reimbursement shall be made to the US Government.

2.3.2 Accident Reporting.

The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. The Contractor shall provide a verbal report to the KO or designated Government representative/COR within one (1) hour of each such occurrence. A completed typed original plus one (1) copy of ENG Form 3394 United States Army Corps of Engineers Accident Investigation Report (or equivalent reporting form) shall be delivered to the KO or designated Government representative/COR within five (5) business days of occurrence, whenever an accident involving personal injury or Government owned property occurs.

2.4 Contract Administration and Management.

2.4.1 Post Award Conference/Performance Evaluation Meetings.

The Contractor shall attend the post award conference convened by the Contracting Activity or Contract Administration Office as agreed upon and stated in the contract award document. The COR/QA may meet monthly with the Contractor to review the Contractor's performance or more frequently when deemed necessary. Written minutes of meetings will be recorded by the Contractor and signed by both the Project Manager (PM) and the KO. The written minutes will be distributed within five (5) business after the meeting. If the Government does not concur with any portion of the minutes, recorded by the Contractor, the non-concurrence shall be provided in writing by the KO/COR within two (2) workdays following receipt of the minutes.

Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.4.2 The following provides the roles and their respective authority during the performance of the contract:

2.4.2.1 Contracting Officer (KO).

The KO is the only person authorized to make any changes in any of the requirements listed on this PWS; notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviations from the terms and conditions shall be effected without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.4.2.2 Contracting Officer’s Representative (COR).

The KO will appoint a COR during the performance of this requirement. Additional Government personnel may be designated to assist in contract oversight IAW (Army Regulation) AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR and shall be trained and appointed IAW Department of Defense Instruction (DoDI) 5000.72, Department of Defense (DoD) Standard for Contracting Officer’s Representative (COR) Certification. The COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR will perform IAW the responsibilities and duties identified in the appointment letter.

2.4.2.3 COR Authority.

A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.4.2.4 COR or Designated Government Representative Functions.

The COR or designated Government representative shall monitors all technical aspects of the contract and assists in contract administration. The COR or designated Government representative is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and provides direction or assistance for site entry requests of Contractor personnel.

2.4.2.4.1 The Contractor shall not in any way represent the United States (U.S.)

Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.4.3 Contractor Key Personnel.

Shall be designated in writing to the KO at the start of the contract. These key personnel shall be available 24/7/365 including Federal holidays. These individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

2.4.3.1 Project Manager.

The Contractor shall provide a Project Manager (PM) who is responsible for the performance of the work. The PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The PM shall have a baccalaureate degree from an accredited College or University or five (5) years of equivalent experience in base support management or management of a contract similar in scope and breadth to this solicitation. The name of the PM shall be provided to the KO and shall be present and on-site and available during normal duty hours. In the circumstances when the PM is not available, the Contractor shall designate an alternate who can perform the same duties during the absence. Contractor shall submit resumes and organization chart (to include contact info) for initial and replacements throughout the life of the contract.

2.4.3.2 O&M Superintendent.

N/A

2.4.3.3 Quality Control Manager (QCM)

N/A

2.4.3.4 Quality Control Inspectors (QCI)

N/A

2.4.3.5 General Fund Enterprise Business System (GFEBS) Project Manager Coordinator.

N/A

2.4.3.5.1 GFEBS Certification.

2.4.4 Contractor Requirements.

2.4.4.1 U.S. Residency.

All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.

2.4.4.2 Certain administrative personnel will require a Common Access Card (CAC) to access Government systems. N/A

2.4.4.3 Qualification Standards.

N/A

2.4.4.4 Contractor Identification.

The Contractor shall ensure that personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed. Contractor owned/leased vehicles and equipment will be identified.

2.4.4.5 Standards of Conduct.

Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

2.4.4.6 Contractor Hiring Restrictions.

The Contractor shall not hire or sub-contract with off-duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.4.5 Business Relations.

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the KO corrective action plans, timely identification of issues, and effective management of subcontractors. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.4.6 Manual Operations.

N/A

2.4.7 Interactive Customer Evaluation (ICE).

N/A

2.5 Work Management.

N/A

2.5.1 Coordination.

As a part of the work scheduling process, the Contractor shall coordinate all work with the Building/Facility Manager in charge of the facility where the work is to be done.

2.5.2 Work Clearance.

N/A

2.5.3 Work Status.

N/A

2.5.4 General Fund Enterprise Business System (GFEBS).

2.5.5 Work Standards.

The technical specifications within this PWS define the quality of maintenance and repair accomplished under this Contract. When a standard is not directed, the Contractor shall perform required work to meet industry trade customs and practices and manufacturer's recommendations. If floors, cabinets, appliances, foundations, and other items are removed in order to gain access to the system component to be repaired, the Contractor shall return any repaired area to a condition comparable to the original construction after work is completed.

Any Government- or occupant-owned property damaged by the Contractor shall be repaired or replaced immediately at contractor’s expense.

2.5.6 Disposal.

All refuse generated by this Contract shall be legally disposed of, meeting all Federal, State, county, and Installation guidelines for disposal (including disposal of hazardous materials).

Hazardous waste materials shall be disposed of IAW applicable Federal, State, and local statutes. Refuse shall be disposed of on a regular basis in order to ensure a neat and orderly appearance of the Contractor's area of responsibility and its surrounding areas. Roll-offs shall be used for large quantities of refuse. Large and bulk items shall be broken down to maximize the roll off dumpsters’ capacities. The burning of debris, waste material, and other salvageable items is prohibited on the Installation. The Contractor may be able to use Government provided recycling containers as available strictly for recyclable materials accepted by the Recycling Service Contract in effect at the time. Papers, plastics 1-7, aluminum and tin cans shall be recycled. Any misuse of the recycling containers shall be corrected by the Contractor as directed by the DPW or the applicable Quality Recycling Program (QRP) representative, the recycling contractor, or the COR.

2.5.6.1 N/A

2.5.7 Environmental Requirements.

N/A

2.5.7.1 Particulate Matter.

N/A

2.5.7.2 Construction (Storm Water) permits.

N/A

2.5.7.3 Utility Clearances.

N/A

2.5.7.4 As-Built Drawings.

N/A

2.5.7.5 Maintenance of Work Site.

The Contractor shall remove from the work area, at the end of each day and completion of the job, all waste, material, and by-products resulting from work performed. If applicable, the Contractor shall return usable material to a designated storage area for reuse. The Contractor shall ensure all job sites are secured during inclement weather to avoid damages or windblown materials.

2.5.7.6 Installation Recycling Program.

N/A

2.5.7.7 Actions and Delivery.

N/A.

2.5.7.8 Facilities, Systems, and Equipment Identified for Future Replacement.

N/A

2.5.7.9 New Components.

N/A

2.5.7.10 Energy Conservation Standards.

2.6 Demand Maintenance Orders (DMOs).

2.7 Preventive Maintenance Orders (PMOs).

N/A

2.9 Project Work Orders (PWOs).

N/A

2.10 Warranty Program.

N/A

2.11 Technical Document Library Operation.

N/A

2.12 Maintain As-Builts.

N/A

2.13 Historic Property or Archaeological Site.

2.14 Security

2.14.1 Access and General Protection/Security Policy and Procedures.

The Contractor and all associated subcontractors employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by DoD, Headquarters Department of the Army (HQDA), and local policy. The KO/COR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.14.2 Rules, regulations, direction, and requirements issued by the Commander apply to the Contractor. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as required by the KO. Regulations, manuals, and technical documents applicable to this Contract are listed in Section 6.0 of this PWS.

2.14.3 Government Vehicles.

N/A

2.14.4 Contractor Vehicle Registration. Currently there is no requirement to register Contractor owned vehicles with the Provost Marshal or DES. However, the Contractor shall maintain a list of all Contractor-owned or operated vehicles and trailers operating on the installation at all time. The list may be used in case of emergency and/or other contingency.

Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

2.14.4.1 Contractor and all associated subcontractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by DES) IAW Army Directive 2014-05. The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office or DES, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. Initial checks must be complete prior to any actions/work at facilities. Timely modifications will be provided within 5 days of any change of employee status, employee status changes that will negatively impact background check will be communicated immediately (within 24 hours) to KO/COR.

2.14.5 Contractor and Vendor Access.

Contractor/contract employees and their privately-owned vehicles or motorcycles or Contractor or vendor-furnished vehicles and equipment must enter the Installation through the designated secure access control points (ACP). Under the present Installation FPCON, vehicle and equipment operators and passengers must possess only a valid photo identification card to access the Installation. Vehicle and equipment operators must also possess and be ready to show a valid state driver's license, current vehicle registration, and proof of state required minimum liability insurance. As determined by the Installation FPCON, an elevated FPCON may require additional security screening and/or limited Installation access.

2.14.5.1 All Contractor personnel requesting access to Fort Wainwright will enter through the designated Visitor Control Center (VCC). All Contractor personnel will be required to present a United States National or State issued identification that is capable of being scanned for valid entry. Contractor personnel will receive a visitor’s badge at the VCC with the length of access allowed. The maximum access length for visitor badging is one year. Once issued a valid visitor’s badge Contractor personnel may enter any Manned Access Control Point/Gate.

All Contractor personnel and their vehicles, equipment, and packages are subject to inspection or examination (search) at entry/exit of the Fort Wainwright, access control points (ACP).

2.14.6 Physical Security. (Only applicable to Government Furnished Property (GFP) and Facilities).

N/A

2.15 Security Training.

Certificates of training completion shall be filed/provided to the government within twenty-four

(24) hours of contract employee’s completion of each training required.

2.15.1 Anti-Terrorism (AT) Level I Training.

IAW AR 525-13, Antiterrorism, all Contractor employees, including sub-contractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete Antiterrorism (AT) Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of the requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected contract employee and subcontractor employee to the KO or designated Government Representative/COR within 30 calendar days after completion of training by all employees and subcontractor personnel on a recurring annual basis. AT Level I awareness training is available at the following site:

http://jko.jten.mil.

2.15.1.1 If access to a computer is not available, the unit’s Level II Anti-Terrorism Officer (ATO) will conduct AT Level I training for the Contractor and employees within 30 business days after contract start and maintain a copy of the attendance roster for one (1) year. Any Contractor hired after contract start will be required to receive AT Level I training within 30 calendar days by Fort Wainwright ATO. It will also be acceptable for the new hire to take the training on line and present the training certificate to the KO or designated Government representative/COR http://jko.jten.mil/ within 30 calendar days. If the requiring activity does not have an ATO, the first ATO in the chain of command will conduct this training.

2.15.2 iWATCH Training.

The Contractor shall brief the local iWATCH program to all of Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the Fort Wainwright, Police Department and the COR. The Contractor shall complete the training within 30 calendar days after contract award and within 30 calendar days of new employees commencing performance and send to the KO or designated Government representative/COR via electronic within 30 calendar days of completion. Documentation to be used by the COR to satisfy this requirement can be found TE4.

2.15.3 Operational Security (OPSEC) Awareness Training.

IAW AR 530-1, Operations Security, Contractor employees shall complete Level I OPSEC Awareness training within 30 calendar days after contract award and within five (5) calendar days of new employees commencing performance. Completion certificates will be made available to Government within 30 calendar days of completion or upon request from the Government. All Contractor personnel shall complete Level I OPSEC Awareness training annually. Level I OPSEC training is available at the following website:

http://cdse.edu/catalog/elearning/GS130.html.

2.15.4 If applicable, the Contractor shall identify to the KO or designated Government representative/COR a POC to receive force protection/threat related advisories via NIPR email from the installation AT and OPSEC officers for the duration of the contract.

2.15.5 N/A

2.16 Safety.

The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.

2.16.1 Safety Plan.

The Contractor shall develop and implement a safety plan for its employees. The Contractor shall submit the safety plan to the KO/COR for review and acceptance within ten (10) business days after contract award. Revisions shall be submitted to the KO/COR five (5) business days prior to the effective date of change.

2.16.2 Occupational Safety and Health (OSHA).

http://cdse.edu/catalog/elearning/GS130.html http://cdse.edu/catalog/elearning/GS130.html

The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards and all pertinent provisions 29 CFR Part 1910, Part 1917.152, Part 1915.501-509, and Part 1926; Federal and State environmental regulations; DoD and DA regulations and instructions, AR 385-10; and the U.S. Army Corps of Engineers’ Safety and Health Requirements Manual (EM-385-1-1). The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives. The Contractor shall establish medical surveillance, industrial hygiene, and individual protective equipment programs sufficient to meet requirements delineated in OSHA standards.

2.16.3 Reporting of Fire and Safety Hazards.

The Contractor shall train personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to their supervisor.

2.16.3.1 A Hot Work Permit

N/A

2.17 Training, Physical Requirements, or other Expertise Required.

2.17.1 Certified.

The Contractor shall ensure all its employees and associated subcontractors are certified or licensed in the specific areas as required by the State of Alaska. The Contractor shall ensure its employees are certified or licensed in the appropriate Environmental Protection Agency (EPA) areas required. Contractor shall provide records by the next duty day after the Government’s request to view the records.

2.17.2 New Facilities Equipment Training.

N/A

2.17.3 Asbestos Awareness Training.

N/A

2.17.4 Child Abuse Prevention, Identification and reporting.

All Contractor employees working in support of the Child, Youth and School Service (CYSS) at the Child Development Center (CDC), and/or the Youth Activity Center shall be escorted at all times. The Contractor employees shall check in with the front desk and not proceed until escorted by a staff member to the work area. The escort will remain with the contract worker at all times. If the escort leaves or is not available the contractor shall stop work and wait at the front desk.

2.17.4.1

2.17.4.2 N/A

2.17.4.3 N/A

2.18 Recycled Content Materials.

2.18.1 For materials that have Safety Data Sheets (SDS) associated with them, the Contractor shall submit the SDS to the KO or designated Government representative/COR for approval five (5) business after contract award or 5 days before delivery of material. The Contractor shall adhere to all applicable requirements of the Installation Hazardous Waste Management Plan. The Contractor shall provide all materials, labor, training, transportation, and equipment for the handling and storage of hazardous materials.

2.18.1.1 Employees handling hazardous or toxic materials shall be properly trained under 29 CFR 1910.1200 Hazard Communication (HAZCOM) and documentation of training provided to the KO and COR within 30 calendar days of the start of the contract. The Contractor shall ensure all required documentation of certification or licensure for Contractor personnel are provided to the KO and COR within 24 hours prior to employees commencing performance.

2.19 Contingency Plans.

3.0 Performance Requirements and Standards.

3.1 Quality Assurance.

The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). The Performance Requirements Summary (PRS) defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the PRS. The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work.

3.2 Quality Control Plan (QCP).

Quality control is the responsibility of the Contractor. The Contractor shall develop, implement and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure no recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The plan shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO and the COR for acceptance within 30 business days after contract award. The Contractor shall submit any proposed changes in the QCP to the KO and COR for written approval five (5) business days prior to implementation. Monthly Contractor inspection reports as mentioned above will be provided to the KO/COR during the first 5 business days of the following month;

this is a reoccurring monthly requirement.

3.2.1 Quality Control Files.

The Contractor shall maintain files of all inspections or tests conducted by the Contractor, to include any corrective actions taken. These files shall be subject to Government review at the COR’s discretion during the contract term, to include any extensions of contract term. The Quality Control Files will be the property of the Government and shall be turned over to the Government upon completion or termination of the contract.

3.3 Customer Feedback Program.

The Contractor shall establish and operate a customer feedback program as part of the QCP.

4.0 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs)

Required Services

Performance Standard

Acceptable Quality Level

Method of Surveillance

Incentive (Positive and/or

Negative) (Impact on Contractor

Payments) The contractor shall complete snow/ice/hard pack removal

As per para

2.1 of Annex G

No more than one

(1) validated customer complaint

Validated Customer Complaints

Correction of deficiencies will be accomplished at no

5.0 Common Levels of Support (CLS)

The Contractor shall provide overall management, supervision, personnel, labor, generalized or specialized equipment necessary to maintain, repair, operate, and perform all the CLS functions of the Base Operations specified below. This shall be done IAW all the terms, conditions, general and special provisions, specifications, drawings, attachments, and exhibits contained herein or incorporated by reference.

The Contractor shall ensure that all work meets or exceeds the specifications for the listed CLS.

CLS Service Title Annex 404 Maintenance - Grounds Annex F (attached) 408 Snow, Ice and Sand Removal Annex G (attached) operations from sidewalks 30 minutes prior to facilities’ hours of operation.

per month. and Random Sampling additional cost to the Government.

The contractor shall remove snow within 2 hours of notification.

As per para

2.1 of Annex G

No more than one

(1) validated customer complaint per month

Validated Customer Complaints and Random Sampling

Correction of Deficiencies will be accomplished at no additional cost to the Government.

The contractor shall remove ice/hard-pack from sidewalks.

As per para

2.1 of Annex G

No more than 1 discrepancy, on average, per month

Validated Customer Complaints and Random Sampling

Correction of Deficiencies will be accomplished at no additional cost to the Government.

The contractor shall provide and maintain sand barrels.

As per para

2.1 of Annex G

No more than 1 discrepancy, on average, per month

Validated Customer Complaints and Random Sampling

Correction of Deficiencies will be accomplished at no additional cost to the Government.

The contractor shall collect and dispose trash and debris

As per para

2.2.8 of Annex F

No more than one

(1) validated customer complaint per month

Validated Customer Complaints and Random Sampling

Correction of Deficiencies will be accomplished at no additional cost to the Government.

The contractor shall provide lawn mowing services.

As per para

2.2.1 of Annex F

No more than one

(1) validated customer complaint per month

Validated Customer Complaints and Random Sampling

Correction of Deficiencies will be accomplished at no additional cost to the Government.

6.0 Deliverables

Deliverable Frequency # of Copies Medium/Format Distribution

A001 (PWS Annex A, para.

2.3) Accident Requiring Emergency Medical Treatment

Immediate. Not later than two (2) hours after the incident

Electronic Copy

1st Telephone – 2nd email with electronic copy

KO or designated Government representative/COR

A002 ( PWS Annex A, para 3.2) Quality Control Plan (QCP), QCP updates/modifications, monthly service reports

Initial: within 30 days of contract award (or with the Contractor’s proposal if it is used in the evaluation process) Updates: All QCP updates shall be accepted by the

KO/COR, 5

business days prior to implementation.

Monthly Contractor inspection/service reports will be provided to the KO/COR during the first 5 business days of the following month

Electronic Copy

MS Word Electronic/Email

KO or designated Government representative/COR

A003 (PWS Annex A, para 2.14.4.1) Background checks/criminal records check

Initial – must be complete prior to any actions/work at facilities. Timely modifications will be provided within 5 days of any change of employee status, employee status changes that will impact background check negatively will be

Copy representative/COR communicated immediately (within 24 hours) to

KO/COR

A004 (PWS Annex A, para.

2.4.3.1) Key Personnel – Provide name of Program Manager

Submit resumes and organization chart (to include contact info) for initial and replacements representative/COR

A005 (PWS, para. 2.15) Training Completion Certificates

Certificates shall be filed/provided to the government within 30 days of contract award/completion of training

1 Copy of Certificate representative/COR

A006 (PWS, para. 2.16) Safety Plan

Review and Acceptance:

During phase in and within 10 business days of contract award Revisions: five (5) calendar days prior to effective date of change

Electronic representative/COR

A007 (PWS Annex A, para.

2.18.1) Safety Data Sheets (SDS) for approval on all materials

Five (5) days after contract award or five (5) days before delivery of the material

Electronic Copy of each sheet

.PDF

See FAR 52.223-3 Hazardous Material Identification and Safety Data Sheet (SDS)

KO or designated Government representative/COR

A008 (PWS Annex A, para.

2.4.4.5; 7.5.6; 2.17.1) Environmental Compliance, All environmental and hazardous material records

Beginning of the next duty day after the Government’s request to view the records

Make records available

Coordinate with

COR/ACOR

KO or designated

7.0 Related Documents.

7.1 Definitions and Acronyms

7.1.1 Definitions.

7.1.1.1 Acceptable Quality Level (AQL). The AQL is the maximum percent defective (or the number of defects per hundred units) for the purposes of sampling inspection can be considered satisfactory.

7.1.1.2 Alternate Contracting Officer’s Representative (ACOR). An employee of the U.S.

Government provided by the RA and appointed by the KO to provide support to CORs in monitoring and documenting the Contractor’s performance. These alternate surveillance support personnel will serve as on-site representatives of the COR in performance of actual

A009 (PWS Annex A, para.

Section II para 7.4.3) Loss or Damage Report

As required at the time of incident (NLT 12 Hours)

Electronic Copy

.PDF with digital signature

KO or designated Government representative/COR

A010 (PWS Annex A, para.

7.5.6) Fuel incidents

Contact by written notification within two (2) hours

Electronic representative/COR

A011 (PWS Annex A, para.

2.2.1) Transition Phase In/Phase Out

Within ten (10) business days after contract award; During the 30 business day transition period immediately prior to the end of the previous contract

Electronic Copy;

meetings, site walk, scope review, close out efforts etc.

Coordinate with

COR

KO or designated Government representative/COR

A012 (PWS Annex A, para.

7.5.4) Contractor Vehicles placard/identification

Within (1) business days of contract start date or equipment/vehicles required to be on the site.

N/A Coordinate with

COR

KO or designated contract surveillance if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR.

7.1.1.3 Ashes. The residue from burned wood, coal, coke, and other combustible material.

7.1.1.4 Bulk Waste. Large items of solid waste such as household appliances, furniture, auto parts, pallets, shelving, piping, stone, concrete rubble, brick, lumber, toys, and other wastes; the size or weight of which, precludes or complicates the handling by normal collection, processing, or disposal methods.

7.1.1.5 Bulky Waste. The waste placed at the collection point or curbside that doesn't fit or is too heavy to be placed in the routine collection container. These wastes include but are not limited to: lumber, scrap metals, bricks, blocks, concrete rubble, stones, toys, furniture, appliances, logs, limbs, televisions, cabinets, automotive components, power equipment, crates, wheels, de-rimmed tires, electronics and their components, etc.

7.1.1.6 Cannibalize. Remove parts from Government property for use or for installation on other Government property.

7.1.1.7 Carpet Care. Cleaning and maintenance to keep carpet reasonably free of all stains, soil, and dirt. Methods used for carpet care are vacuum cleaners and carpet shampooers.

7.1.1.8 Child, Youth and School Services (CYS). Overarching naming convention for Child Development Center (CDC), Youth Activity Center, and School Age Services (SAS). CYS is used when referencing all programs.

7.1.1.9 Cleaning. Removing stains, soil, and dirt; accomplished by chemical or mechanical means.

7.1.1.10 Collection. The pickup of accumulated recyclable material, solid waste, including bulky waste, from any collection point, regardless of quantity.

7.1.1.11 Collection Frequency. The number of times collection is performed during a specific time frame.

7.1.1.12 Collection Point. The location designated on the drawings or maps or described in this performance work statement where solid waste, including bulky materials, will be temporarily stored for collection by the Contractor.

7.1.1.13 Commercial Solid Waste. All types of solid waste generated by stores, offices, restaurants, warehouses, and other non-manufacturing activities, excluding residential and industrial waste.

7.1.1.14 Construction and Demolition (C&D) Waste. The waste building materials, packaging and rubble resulting from construction, remolding, repair, and demolition operation on pavement, housing, commercial buildings and other structures.

7.1.1.15 Contract Administrator (CA). The official Government representative delegated authority by the KO to administer a contract. This individual, normally working in an appropriate contracting or procurement career field, advises on all technical contractual matters.

7.1.1.16 Contract Discrepancy. A failure of the Contractor to perform IAW contract requirements and specifications, e.g., a failure of the Contractor to provide, or provide on time, the required contract products or services; or it may result because delivered products or services do not meet specific contract requirements.

7.1.1.17 Contract Discrepancy Report (CDR). A report used to document other than satisfactory Contractor performance. The CDR requires the Contractor to explain, in writing, why performance is other than satisfactory; how performance shall be returned to satisfactory levels; and how recurrence of the problem shall be prevented in the future.

7.1.1.18 Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

7.1.1.19 Contractor Acquired Property (CAP). Property acquired, fabricated, or otherwise provided by the Contractor for performing a contract. Contractor retains title.

7.1.1.20 Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

7.1.1.21 Contracting Officer’s Representative (COR). An employee of the U.S.

Government appointed by the KO to help administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding…