PWS (141) draft.pdf

Performance Work Statement for

Federal Aviation Administration

Flight Program Operations

Flight Program Participant Pilot Training Services

14 CFR Part 141 Pilot School

August 2024

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TABLE OF CONTENTS

1. INTRODUCTION

2. SCOPE OF WORK

3. OBJECTIVE

4. SPECIFIC TASKs

4.1 Task 1: Program Management

4.2 Task 2: Pilot Training and Currency/Proficiency Training

4.3 Task 3: Training Device/Platform

4.4 Task 4: Other Agency Contract Pilot Support

5. PERSONNEL REQUIREMENTS

5.1 Personnel Management

5.2 Key Personnel

5.3 Non-Key Personnel

6. WORK HOURS

7. QUALITY ASSURANCE SURVEILLANCE PLAN

8. DELIVERABLES

9. PERIOD OF PERFORMANCE

10. PLACE OF PERFORMANCE

11. GOVERNMENT FURNISHED PROPERTY / services

12. CONTRACTOR FURNISHED PROPERTY / services

13. OTHER REQUIREMENTS

14. APPENDIX A: Quality Assurance Surveillance Plan (QASP)

15. APPENDIX B: FAA Provided Training

16. APPENDIX C: Acronyms (FAA commonly used)

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1. INTRODUCTION

The Federal Aviation Administration (FAA) Flight Program Operations requires Pilot Training and Currency/Proficiency Training services conducted under 14 CFR Part 141 Pilot School for participants in the FAA Flight Program.

2. SCOPE OF WORK

Flight Program Operations requires contract support for the Pilot Training and Currency/Proficiency Training Program with a principal base of operations located at Alliance Airport (AFW) in Fort Worth, Texas. The Contractor will provide 14 CFR Part 141 Pilot School services with Flight Operational Control responsibilities for the exercise of authority over initiating, conducting, or terminating a flight in Contractor provided aircraft. The Contractor will provide program management, personnel, training device/platform, and equipment to provide pilot training and currency/proficiency services to include classroom instruction in general aviation subjects, systems integration, and flight events with preflight and post-flight briefings.

Flight Program Operations will provide Contractor with complete flight profiles including standards for required checks (e.g., Commercial Airman Certification Standards (ACS), Instrument Pilot ACS). Additionally, the Government will provide standards consistent with Title 14 of the Code of Regulations (14 CFR) for flight events involving flight program participants and pre-employment flight evaluations. The Contractor is responsible for obtaining approval for flight curriculums as specialty curriculums under 14 CFR Part 141.

14 CFR Part 141 Pilot School Certification. The Contractor must be certificated as a 14 CFR Part 141 Pilot School. The Contractor’s proposal must include Part 141 Air Agency Certificate to include the Flight Standards Service (AFS) certificate holding district office, and the evidence of qualifications of required personnel under 14 CFR Part 141.

▪ Task 1: Program Management

▪ Task 2: Pilot Training and Currency/Proficiency Training

▪ Task 3: Training Device / Platform

▪ Task 4: Other Contract Pilot Support

Program Management. The Contractor is responsible for program management to ensure tasks are performed efficiently, accurately, on time, and in compliance with contract requirements. The Contractor must develop a Program Management Plan (PMP) as part of the proposal package to outline the proposed contract organizational structure, task requirements, record management, reporting, and overall personnel requirements to support the Pilot Training and Currency/Proficiency Training Program that aligns with the FAA Quality Assurance Surveillance Plan (QASP). The Contractor’s PMP must address employee hiring/retention, security clearance, training/certification, and other cross-utilization approaches to support overall program management and provide contract deliverables and status reports as defined throughout this PWS.

Personnel / Labor Category. The Contractor must provide personnel (Chief Instructor Pilot, Assistant Chief Instructor Pilot, Instructor Pilots (IP), Flight Control/Dispatch Specialists, and Schedulers) in accordance with 14 CFR 141.33 to support the 141 Pilot School. The Contractor must submit proposed personnel resumes with itemized factual data to include a Personnel Qualification Matrix as part of the proposal package. The proposed resumes must include the position, education, certificates, training, experience, skill levels, affiliations, and other characteristics that relate to work requirements and required qualifications to support each labor category and task.

Labor Category Task

Chief Instructor Pilot / PM 141 IP / Program Management

Assistant Chief Instructor Pilot / PM 141 IP / Program Management

Instructor Pilot (Helicopter) 141 Helicopter Platform Instructor Pilot

Instructor Pilot (Fixed Wing) 141 Light Twin/Single Platform Instructor Pilot

Dispatcher 141 Dispatcher

Scheduler 141 Scheduler

Training Device/Platform. The Contractor must provide pilot training and currency/proficiency services in Contractor provided aircraft. Additional pilot training may be required under the Contractor’s FAA-approved training program in platforms provided by the Contractor. The Contractor will provide flight training in Government furnished Advance Aviation Training Devices (AATD).

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Technical Approach. The Contractor must develop a Technical Approach as part of the proposal package to support the 14 CFR Part 141 Pilot School services. After contract award, the Contractor must collaborate with the FAA Technical Point of Contact (TPOC) to incorporate the Technical Approach into the PMP to outline work, services, and deliverables required for the Pilot Training and Currency/Proficiency Training Program.

3. OBJECTIVE

The objective is to obtain Pilot Training and Currency/Proficiency Services conducted under a 14 CFR Part 141 Pilot School to provide flight program participants with the proficiency and skills needed to conduct their primary job functions to support safe operations within the National Airspace System (NAS).

4. SPECIFIC TASKS

The Contractor will provide program management, personnel, training device/platform, and quality assurance services necessary to perform Pilot Training and Currency/Proficiency Services under a 14 CFR Part 141 Pilot School to support the FAA-approved training curriculum, device/platform, event schedule, and other agency relief support requirements. The Contractor will provide program management and personnel in accordance with 14 CFR

141.33 to support the 141 Pilot School.

4.1 Task 1: Program Management

The Contractor must submit a PMP with the contract proposal and an updated PMP within ten (10) business days after contract award to reflect current technical approach, tasks and staffing levels requested per Delivery Order.

The program management and overall administration of the contract requires coordination between the Government and Contractor to ensure tasks are performed efficiently, accurately, on time, and in compliance with the FAA requirements. The Contractor is responsible for personnel management to ensure contract compliance and agency policies and rules are followed in the workplace.

The Contractor must identify and designate a Program Manager in the proposed PMP with full authority to act for the Contractor on all contract matters relating to the daily operation of this contract and serve as the single point of contact. The Contract Program Manager must be available via telephone during core business hours of 8:00 am to 4:30 pm CT, Monday through Friday and respond to Government requests for contractual actions within one (1) business day or as requested to avoid mission delays. The Contractor must respond to Government requests for discussion or resolution of technical problems within 48-hours of notification.

Contractor personnel will not be instructed on-the-job or in classes for basic or generic qualification skills/techniques at any expense to the Government. The Contractor must provide sufficient daily supervision of contract personnel to ensure successful performance. The Contractor is solely responsible for hiring, selecting/non-selecting, upgrading/promoting, work assignments, work related awards, discipline, approving work schedules/absences, labor-management issues, career planning, and compensation for all contract employees either working or with potential to work under this contract. Government employees may not supervise Contractor personnel at any time.

Any incident (suspected or actual) of FAA personnel being involved in the contractor supervision responsibilities or processes must be reported to the CO.

Operational Control. The Contractor must maintain operational control of the Contractor provided aircraft any time a Contractor instructor pilot acts as the PIC. When paired with a flight program participant in the FAA Flight Program, the Contractor IP will serve as the PIC of the flight during the training and during currency/proficiency/pre-employment check flight events. If a Contractor IP is acting as the PIC, the Contractor is liable in the event of an aircraft accident/incident in the Contractor provided aircraft (e.g., damage to aircraft, personnel injury, and/or damage to third party property).

Continuity of Services - Mission Critical Plan. The supplies and/or services under this contract are considered critical to the FAA and must be continued without interruption during times of National Emergency or Incidents of National Significance. The Contractor must submit a Continuity of Services - Mission Critical Plan for Contracting Officer (CO), Contracting Officer Representative (COR), and TPOC review and acceptance within thirty (30) calendar days after contract award in accordance with AMS clause 3.2.1.5-4.

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4.2 Task 2: Pilot Training and Currency/Proficiency Training

The Contractor IPs will conduct all training, currency/proficiency, and checking events in accordance with flight profiles/maneuvers and course syllabi provided by Flight Program Operations and approved under the Contractor 14 CFR Part 141 certificate.

Curriculum. The Contactor IPs may be utilized to cover multiple curriculum instructional requirements. The Contractor is responsible for obtaining approval for flight profiles/curriculums as specialty curriculums under 14 CFR Part 141.

The Contractor must submit the following training curriculums for FAA-approval under the Contractor’s 14 CFR Part 141 certificate.

▪ Airplane Single Engine Land Piston Currency/Proficiency/EBC

▪ Airplane Multi-Engine Land Piston Currency/Proficiency/EBC/LTR/Other

▪ Single Engine Helicopter Turbine Currency/Proficiency/EBC/Other

▪ Single Engine Helicopter Piston Currency/Proficiency/EBC

▪ Other profiles outside of the 141 approved course and the standard ASI EBC/Other

The Government may have limited use of expanded profiles to support Aircraft Certification participants in the Contractor provided aircraft. The curriculums may change and expand based on Government requirements (i.e., a change in flight currency/proficiency requirements). Curriculum changes are subject to the FAA Flight Standards District Office (FSDO) approval and/or acceptance. The Contractor must review, prepare, and submit the curriculum change request to the FSDO for approval within three (3) weeks of the Government’s change request notice. The Contractor must respond in writing within one (1) business day to confirm receipt of the request and respond within three (3) business days with questions or to request additional information.

The Quarterly Training and Currency/Proficiency Flight Events will require flight program participants to conduct specific tasks in aircraft to the standards defined by Flight Program Operations. If a crewmember check is conducted during an event, the event must meet all applicable Airman Certification Standards (ACS) requirements.

A specific training curriculum may include one (1) or more flight events in addition to ground school. The training curriculum must include all regulatory requirements and associated administrative process to capture information on appropriate FAA training document forms, as well as other administrative support information for completion of the flight training course/event documentation.

Flight Control/Dispatch Services. The Contractor will provide flight control and dispatch services to support Contractor provided aircraft to include aircraft release, flight locating, flight arrival, scheduling, and perform associated operational communications in accordance with 14 CFR 141.33.a.2.

Event Schedule. Flight Program Operations will provide the training event schedule via FAA flight control system for real-time scheduling data to include any changes and/or cancellations. The Contractor is responsible for scheduling and coordination activities necessary to support the training event schedule in FAA system(s) and must make appropriate schedule updates in the flight control system up to the scheduled training event date and time.

All formal training courses have precedence over non-formal scheduled training events. If training is pre-planned outside of the standard workweek, the TPOC will provide the Contractor a two (2) week notice, if possible to support weekend and holiday training event(s). Rescheduled training may require weekend and holiday support to complete training event.

The Contractor must provide written communication to the COR/TPOC to obtain written authorization to make changes to the training schedule. The TPOC will brief the Contractor as necessary to address current working conditions that may warrant a training event rescheduling or cancellation. Scheduled training events delayed by weather or aircraft maintenance must be rescheduled to meet mission requirement to accommodate the participant’s travel itinerary to avoid additional travel or field rental cost.

The Contractor must provide advance notice to the TPOC to obtain concurrence and written approval to cancel scheduled training events at the request of the participant. The Contractor will document the training cancellation with the Government’s briefing notes and submit for record.

The accuracy of data entry by flight control personnel is critical, and the data accuracy must always be maintained by the Contractor to ensure integrity within the flight system. FAA personnel may audit the data entries for accuracy at any time during the contract performance. Some data may be considered personally identifiable information (PII)

FAA Flight Program Operations - 14 CFR Part 141 Pilot School Page 6 of 20 covered by the Federal Information Security Management Act (FISMA) and must be treated accordingly. The Contractor is responsible for funding and instituting additional personnel training to improve the accuracy of document data entry.

Contract Pilot Assignment. The Contractor must provide sufficient personnel to conduct the training and currency/proficiency events in accordance with the event schedule. Therefore, duty day and leave schedules must be coordinated with the daily workload requirements to keep the minimum level of Contract Pilots and other personnel available to support the training program. The Contractor is required to closely coordinate with Flight Program Operations to ensure coverage for all task requirements. Rescheduled or urgent training requirements may require weekend and holiday support to complete training event.

The Contractor will assign a qualified and current Contractor IP and aircraft to support the projected training schedule within fourteen (14) days prior to the scheduled training event for overall planning purposes. The following training platforms, courses, flight hours, events, and participants are estimated to support annual training requirement.

Aircraft Type Device / Platform

(example) Projected

Training Course

Annual est

Events

Annual est # of

Participants

Annual est Flight

Hours

Single-Engine Piston Cessna 172-G1000 EBC 21000138 1500 375 3000

Multi-Engine Piston Fixed Wing Piper PA-44-G1000 EBC*, Other** 453 113 906

Multi-Engine Piston Fixed Wing Piper PA-44 G1000 LTR FORMAL 21000129 100 100 1050

Multi-Engine Piston Fixed Wing Piper PA-44-G500 EBC*, Other** 1141 341 2282

Multi-Engine Piston Fixed Wing Piper PA-44-G500 PE 90 90 225

Single-Engine Turbine Helicopter Bell 206B3 EBC* 21000134, Other ** 330 120 1320

Single-Engine Turbine Helicopter Bell 206B3 PE 2100134 24 24 120

Single-Engine Turbine Helicopter Bell 206B3 Recurrent Course 90 90 810

Single-Engine Piston Helicopter Robinson R-44 Recurrent Course 0095 112 112 560

Single-Engine Piston Helicopter Robinson R-44 EBC 24 24 96

3864 1389 10369

*Curriculum includes ground school and flight training.

** Other (Pre-Employment (PE) ground and flight hours are included in the Multi-Engine Piston Fixed Wing and Single Engine Turbine Helicopter aircraft’s annual estimated flight hours.

Annual Flight Events and Flight Hours

Aircraft Training Platform Flight Hours per Event

Single Engine Land (ASEL) 2

Multi-Engine Land (AMEL) 2 to 2.5 EBC, 3 to 3.5 LTR

Single Engine Turbine Helicopter 2 to 3

Single Engine Piston Helicopter 2.5

Training Reports. The Contractor is required to provide the COR/TPOC, and other specified FAA Representative with flight program participant training records for post-flight administrative processing and other post-flight documentation necessary for archiving the flight and training data in accordance with 14 CFR 141.101 at the conclusion of each participant training. Additional agency paper records are required for Light Twin Refresher (LTR) and Helicopter (HEL) formal courses.

Each flight event includes:

▪ Pre-Flight Briefing

▪ Event Flight(s)

▪ Post-Flight Briefing

▪ Flight Record Update

The daily scheduled training event is considered published and requires proper documentation to report change and/or cancellation via the daily Flight Completion Report, Daily Flight Summary, and Monthly Status Report. When applicable, the daily Flight Completion Report may require an update on the next business day. If scheduled training is not completed, the training event will be counted as incomplete, unless circumstances warrant cancellation. The incomplete training event will be documented in the monthly report for justification and contract record.

▪ Flight Completion Report (CDRL A001)

▪ Daily Flight Summary (CDRL A002)

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4.3 Task 3: Training Device/Platform

The Contractor must provide training device/platform and equipment necessary to conduct training and currency/proficiency services and other flight activity as defined in this PWS. The Government will provide the AATD simulation training devices for flight training.

The Contractor provided aircraft must meet specified configuration, positioning, and availability as required to conduct training and currency/proficiency flight events. The aircraft type and quantity are subject to change based on current mission requirements; therefore, the Government may direct the Contractor to either increase or decrease the number of aircraft or change the avionic specifications via contract modification.

Aircraft. The Contractor must submit the proposed aircraft inventory list for TPOC acceptance within five (5) business days after contract award. The Contract initial Delivery Order will require the following aircraft type, model, year, and avionic specifications.

Aircraft Type Model Year

(or newer) Avionics

(or equivalent)

Single Engine Fixed Wing Piston Cessna

CE-172

Skyhawk

Garmin G1000 glass cockpit with dual PFD/ MFD dual screen electronic light displays with dual LCD’s and a GFC-700 Auto Pilot.

Multi-Engine Fixed Wing Piston Piper PA-44 Seminole

Garmin G500 glass cockpit with dual Primary Flight Display (PFD)/Multi-Function Display (MFD) dual screen electronic flight displays with dual Liquid Crystal Displays (LCDs).

Multi-Engine Fixed Wing Piston Piper PA-44 Seminole

Garmin G1000 glass cockpit with dual Primary Flight Display (PFD)/Multi-Function Display (MFD) dual screen electronic flight displays with dual Liquid Crystal Displays (LCDs) and a GFC-700 Auto Pilot for the aircraft.

Single Engine Turbine Bell 206B3 1978 Garmin 650 stack integrated avionics for IFR navigation/communication.

Single Engine Piston Robinson R-44

1978 Garmin 650 stack integrated avionics for IFR navigation/communication.

Aircraft Configuration. Contractor provided aircraft must be equipped with Automatic Dependent Surveillance- Broadcast Out (ADS-B Out) to meet the requirements of 14 CFR Part 91.225. Aircraft model must meet specified year and avionics configuration. The Government must preapprove aircraft model and/or equivalent avionics suite configurations.

Aircraft Positioning. Contractor support for this mission will include the necessary aircraft to support the current curriculum requirements. The Contractor must determine the number of aircraft based upon the projected annual training requirements. For planning purposes, a single aircraft could support twenty (20) flights per week for an estimated 2.5-hour flight, depending on the aircraft make or model. Flight hours will be based on the Hobbs meter of the aircraft.

Aircraft Availability. The Contractor provided aircraft must be available to meet the required scheduled events.

It is projected each aircraft will fly up to four (4) events per day. The required aircraft must be available for Flight Program Operations use during the standard workweek, from 6:00 am Central Time (CT) to 7:00 PM CT, Monday through Friday. However, additional aircraft availability may be required on Saturdays, Sundays, and Federal Holidays to meet mission requirements. To ensure availability, backup assets of the required aircraft must be provided should any of the categorized aircraft go out of service. The Contractor is required to inform the TPOC of all aircraft exchanges one (1) week in advance, or to the maximum extent possible. Certification of Airworthiness must be provided at the same time the Registration Numbers (RNs) are provided to the TPOC.

If aircraft are required outside the previously mentioned hours, the TPOC will advise the Contractor immediately. If the original aircraft or the Contractor replacement aircraft causes a delay in schedule, the Contractor will coordinate a rescheduled event at no additional cost to the Government. The Contractor is required to contact Alliance Air/Aviation Services – A Hillwood Company at Ft. Worth Alliance Airport, or the current owner of the facility to coordinate outside Contractor business (3rd party) and/or deliveries.

Training Equipment. The Contractor will provide serviceable noise-cancelling headsets and view limiting devices (e.g., goggles or hoods) in each Contractor provided aircraft for participant use. The Contractor furnished equipment must be in serviceable and sanitized condition with spare parts on hand to ensure the equipment is maintained with the manufacturer’s continual airworthiness specifications to include daily headset maintenance and routine sanitation and disinfecting after each use. In addition, during hot temperature months (approximately April

FAA Flight Program Operations - 14 CFR Part 141 Pilot School Page 8 of 20 to October), the Contractor will provide and maintain sufficient cooling equipment (e.g., Arctic Air Cooler with Power Port Batteries) and refrigerated ice bin to store blocks of ice. The Contractor is responsible for cooling equipment daily drainage, cleaning, disinfecting, and must coordinate with the TPOC for onsite facility services and/or product delivery for the Contractor provided equipment.

AATD Simulation Training Devices. The Government will provide the AATD simulation training devices for flight training. The current AATD devices are subject to change based on mission requirements.

▪ Frasca AATD (Piper PA-44)

▪ Frasca AATD (EC-135)

4.4 Task 4: Other Agency Contract Pilot Support

Most of the time, a Government pilot will fly and support agency efforts; however, a contract instructor pilot may be requested to provide pilot services outside of the standard mission to support other agency requirements. To support other agency requirements, the Contractor provided aircraft may be used by the FAA to support agency relief efforts under the Over and Above “Dry Lease” aircraft rental CLIN. The associated travel costs will be reimbursed against the Travel CLIN in accordance with the Federal Travel Regulations.

5. PERSONNEL REQUIREMENTS

The Contractor must sufficiently staff and retain fully qualified Key Personnel (Chief Instructor Pilot and Assistant Chief Instructor Pilot) and Non-Key Personnel (Instructor Pilots, Flight Control/Dispatch Specialists, and Schedulers) to support Contractor provided aircraft and FAA-approved curriculum training for the Pilot Training and Currency/Proficiency Training Program in accordance with 14 CFR 141.33 to support the 141 Pilot School. All personnel must be proficient in Microsoft Office (e.g., Outlook, Excel, Word, PowerPoint, Adobe) with the ability to type 40 words per minute.

5.1 Personnel Management

The Contractor is responsible for personnel management to ensure contract compliance and agency policies and rules are followed in the workplace. The Contractor must supervise personnel to ensure tasks are performed efficiently, accurately, on time, and in compliance with contract requirements. The Contractor is responsible for ensuring personnel are qualified and remain current in applicable certifications and other required training to support the Flight Program Operations training program requirements. The Government may request evidence of the completed training and/or certification from the Contractor at any time.

Personnel Supervision. This contract was not formed as nor is it to be administered or performed as a personal services contract. Accordingly, the contractor shall designate appropriate and sufficient supervisory personnel to meet task outcomes. Contract supervisor will provide day-to-day supervision of all contract personnel including, but not limited to, work assignments and performance monitoring, payroll records, leave approval and monitoring, etc. At no time will contractor personnel be supervised by FAA manager or other FAA personnel. The FAA will provide, as needed by the contractor and its employees, limited assistance in the form of technical and policy guidance through the assigned COR.

The Contractor must provide personnel to support the pilot training program as requested. The Contract initial Delivery Order will require the following labor hour categories and number of positions:

Labor Category DOL Occupational

Code Task

Number of Positions

Chief Instructor Pilot / PM 141 IP / Program Management 1

Assistant Chief Instructor Pilot / PM 141 IP / Program Management 1

Instructor Pilot (141 Helicopter) 15070 141 Helicopter Platform Instructor Pilot 8

Instructor Pilot (141 Fixed Wing) 15070 141 Light Twin/Single Platform Instructor Pilot 13

Dispatcher (141) 30010 141 Dispatch 2

Scheduler (141) 01020 141 Scheduler 2

Resumes. The Contractor must submit personnel resumes as part of the proposal with itemized factual data to include position, education, certificates, training, experience, skill levels, affiliations, and other characteristics that relate to work requirements and required qualifications. All labor categories require the best combination of expertise and competence available to perform the duties described in the Service Contract Act Directory of

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Occupations issued by the Department of Labor (DOL) and the work/skills defined in this PWS that are obtainable at prevailing or negotiated wage rates to support each labor category and task.

A Personnel Qualification Matrix must be provided as part of the Contractor's proposal and/or with any key personnel change request to detail experience and qualification after contract award.

Personnel Qualification Matrix

PERSONNEL

Name:

Position:

Employee meets the requirements of the proposed Labor Category (Yes /No):

Employee is available to begin work on the Start Date designated in RFQ (Yes/No):

SECURITY REQUIREMENTS

Employee meets the Security Requirements in RFQ (Yes/No):

Type of investigation completed:

Agency/agencies that conducted the investigation:

QUALIFICATIONS

Description of Qualification and Experience (e.g., Place of work, official title, and duties for each position held):

Certifications:

Years of Experience:

The TPOC will review each personnel resume, qualification matrix, logbook, and credentials in accordance with 14 CFR and/or PWS requirements. The proposed contract employee review must be conducted during the security background check initiated in the Vendor Applicant Procedures (VAP) process.

Security Clearance. Contractor personnel are not allowed to work on FAA contracts until the security investigation process is complete. The Contractor must initiate the VAP process for each employee before they can enter an FAA facility, join a teleconference call, or access agency information. A National Agency Check with Inquiries (NACI) Tier 1/Low Tier (non-sensitive, low risk) clearance is required and will be granted via Interim or Final Suitability Determination that is issued by the FAA Personnel Security Branch.

Employee Identification / PIV Badge. The Personal Identity Verification (PIV) application will be sponsored/approved by the COR after the TPOC resume review and Security Clearance (interim or final suitability determination) is determined. The Contractor is responsible for obtaining an FAA issued PIV badge for each contractor employee upon the initial entry to the work site. While at the FAA premises, contractor employee must always wear PIV badge in accordance with current FAA policies and directives. The contractor employee must renew PIV and/or Access Badge prior to expiration date.

Drug and Alcohol Testing. The Contractor must ensure each Contractor employee working on this contract is drug and alcohol free prior to and after employment. The Contractor will not allow personnel while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

Flight Program Operations personnel participate in the Department of Transportation (DOT) Drug and Alcohol-Free Departmental Workplace Program in accordance with DOT Order 3910.1 (current edition), which is equivalent to 14 CFR Part 120 requirements. The Contractor IPs is required to participate in a Contractor program that incorporates the requirements equivalent to 14 CFR Part 120 standards. The Contractor is required to share any positive test results with COR/TPOC.

Standard Of Conduct. The Contractor must comply with all Government escort rules and requirements. The Contractor must ensure Contractor employee orderly and professional conduct. Disruptive behavior, disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting will not be condoned. Contractor employees must identify themselves as Contractors when their status is not readily apparent.

The Contractor must perform job duties and responsibilities in a manner that reflects the highest ethical and professional standards of conduct and performance. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional costs to the Government.

Conflict of Interest. The Contractor must not employ any persons on this contract identified by the CO as a potential threat to the health, safety, security, conflict of interest, and/or general well-being of the operational mission, installation, and its population. The Contractor must not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest.

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Firearms. The Contractor will not allow its employees while on duty and/or on Federal Property to possess any firearm.

Dress Code / Uniform. Contract employees must always present a clean, professional appearance, and dress in business casual attire, unless the day's tasks require otherwise.

Contractor IP personnel are required to adhere to a Flight Program Operations approved uniform dress code at the Contractor’s expense. While on location at any Flight Program Operations work facility, the Contractor IP must always wear uniform attire with an approved Contractor logo. Also, when conducting formal classroom training and pre-employment briefings, the Contractor IP must wear a necktie.

Uniform shirts and all-weather jackets must be manufactured with performance-type material or cotton with the FAA/Contractor Name approved logo and the individual’s first name. The Contractor’s logo with proposed uniform attire must be submitted to the TPOC for approval within 30-days after contract award.

▪ Uniform Attire

- Shirt: short/long sleeve shirt/polo, dark blue or black

- Pants: khaki or gray slacks

- Necktie: coordinated with uniform

5.2 Key Personnel

The Chief Instructor Pilot and Assistant Chief Instructor Pilot are considered key personnel and must be part of the Contractor’s management team and cannot be subcontracted. Key personnel may not be replaced within six (6) months after contract award, unless necessitated by an individual’s inability to work, such as a sudden illness or termination of employment. Requests for key personnel changes must be submitted to the CO/COR at least 15-business days prior to making permanent substitutions.

Chief Instructor Pilot / Assistant Chief Instructor Pilot. The Chief Instructor Pilot and Assistant Chief Instructor Pilot are a critical part of this project and must meet or exceed the applicable qualifications and requirements set forth in 14 CFR Part 141.35, 141.36, and maintain certifications and qualifications to support training mission requirements. The Chief Instructor/Assistant Chief Instructor Pilots must be senior level experienced and serve as the single point of contact with sufficient corporate authority to direct, execute, and control all elements of the program to include planning, organizing, supervision, directing, coordinating, human resources administration, controlling, approval and documentation of administrative and technical issues.

5.3 Non-Key Personnel

The non-key personnel must meet the minimum qualifications as required to support a 14 CFR Part 141 Pilot School. The IP personnel must meet or exceed the requirements of 14 CFR Part 141.37. The Contractor IP will serve as Pilot in Command (PIC) in the Contractor provided aircraft. Flight control personnel are responsible for monitoring active flights and reporting overdue aircraft and weather changes to the TPOC and/or FAA Representative.

▪ Instructor Pilot (IP)

▪ Flight Control/Dispatch

▪ Schedulers

6. WORK HOURS

The Contractor must perform services within facility core operational business hours (0600 - 1800 Monday through Friday) or as required to meet mission requirements. The organizational hours are subject to change and the Contractor must provide personnel and other support accordingly by utilizing a flexible work schedule to cover operational hours. Contractor employees may be authorized to makeup missed work hours at the discretion of the Government with the approval of the CO/COR by utilizing a flexible 40 hour work schedule. The Chief Instructor and/or Assistant Chief Instructor Pilot is required to be onsite when aircraft are operational and be available via telephone to support contract requirements.

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In accordance with FAA procedures, training and currency/proficiency flight events will not be conducted between the hours of midnight and 6:00 AM, to include pre-flight and post-flight briefings. Therefore, aircraft may be operational during the core hours of 0600 – 1900 at AFW. The Contractor must optimize the contractor personnel staffing at the request of the FAA to meet the PWS requirements and performance criteria. Training and currency/proficiency flight events may be required on weekends and Federal Holidays to meet mission requirements. Federal Holidays are listed on the Office of Personnel Management (OPM) website.

Overtime Request. The Contractor must provide overtime to cover workload increases or unanticipated workload surges, as requested by the CO/COR/TPOC. Overtime will be authorized and funded separately under the Overtime sub-CLIN that is subject to CO authorization and funding via Delivery Order. Overtime will only be approved when necessary to meet work requirements. Overtime will not be authorized for failure to meet schedules or the lack of providing sufficient Contractor personnel to meet requirement. In the event, the Contractor deems overtime is necessary to meet work requirements, the Contractor must submit a written request to the CO/COR/TPOC for review and approval. The request must identify in detail what service requires overtime, how many work hours are required, and for what segment of the Government organization the overtime work is being performed. The CO/COR must approve all requests by the Contractor for overtime in writing before any overtime is authorized.

7. QUALITY ASSURANCE SURVEILLANCE PLAN

The Government will evaluate the Contractor’s performance in accordance with the Quality Assurance Surveillance Plan (QASP) to ensure the Contractor provides standardized training in accordance with 14 CFR. Flight Program Operations will audit and observe the Contractor-conducted training provided to the flight program participants for standardization and appropriateness. In addition, the Contractor may be required to participate in a Program Management Review (PMR) with the COR/TPOC to identify any current performance issues and define meeting agendas.

QASP. The QASP defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate. (ref APPENDIX A)

If a Contractor IP is unable to fulfill a scheduled event requirement, and the Contractor is unable to reschedule the event with another Contractor IP within 24 hours, the event cannot be counted on any report to the Government as completed by the Contractor. Additionally, the CO may submit a Corrective Action Report (CAR) to the Contractor, which will be reflected in the annual Contractor Performance Assessment Reporting System (CPARS) to document overall performance Acceptable Quality Level (AQL) as defined in the QASP. All flight interruptions affecting the scheduled training event must be documented in the monthly report as a rescheduled, cancelled, or excused flight event including the reason and/or training event report justification statement. If 98% of the scheduled events are not met each month, a penalty of .01% for each missed event will be without from the monthly Firm Fixed Price (FFP) payment due for Task 3, except for the excused missed flight events.

OBJECTIVE PERFORMANCE THRESHOLD REMEDY EXAMPLE

Monthly Training Event

98% of all scheduled events must occur as originally scheduled or rescheduled and completed within 24 hours.

Deduct .01% of Task 3 total FFP monthly cost for each unexcused missed event.

When over 2% monthly events are missed, the contractor credits .01% of FFP monthly cost for each unexcused missed event against Task 3.

Program Management Review. The intent of a PMR is to provide a forum for the presentation and discussion of the Contractor's technical progress, program planning, and overall contract management. As requested, the Contractor must review the status of action items, cost, schedule, and overall performance at each PMR. The Contractor must be prepared to discuss significant problems and/or discrepancies in detail.

The PMR must address the following subjects:

▪ Summary of achievements

▪ Actual status versus Management Plan

▪ Personnel list

▪ Personnel Training/Certification status

▪ Training and Currency/Proficiency Flight Events

▪ Status of open actions items

▪ Anticipated problems and recommended resolutions

▪ GFP

http://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/

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8. DELIVERABLES

The Contractor must provide the following deliverables as specified throughout the contract period of performance.

Pre-Performance Conference. The Contractor must participate in a contract pre-performance conference briefing to review the contract and PWS requirements within three (3) business days of contract award.

Program Management Plan. The Contractor must develop a PMP to establishment procedures that provide clear guidelines and expectations for internal contract communication with a project timeline of deliverables and expected completion dates to support the Pilot Training and Currency/Proficiency Training Program that aligns with the FAA Quality Assurance Surveillance Plan (QASP). The Contractor must update the proposed PMP and submit to the CO/COR/TPOC to obtain final CO approval for contract record within ten (10) business days after contract award for Government review and acceptance. The PMP is subject to inspection and acceptance by the CO/COR/TPOC within seven (7) business days after delivery.

The PMP will serve as the management guideline for the contract deliverables in accordance with the PWS and is subject to change based on current training requirement. In the event there is conflicting information between the Management Plan and the contract, the contract must take precedence. The PMP should articulate a clear communication plan infrastructure to help streamline dialogue and decipher the appropriate level of communication.

Continuity of Services - Mission Critical Plan. The Contractor must submit a Continuity of Services - Mission Critical Plan for CO/COR/TPOC acceptance within thirty (30) calendar days after contract award.

Training Devices / Platforms Inventory List. The Contractor must submit the proposed aircraft inventory list as specified in this PWS for TPOC acceptance within five (5) business days after contract award.

Personnel List. The Contractor must submit a personnel list to the COR/TPOC for contract record no later than the five (5) business days after contract award. Thereafter, an updated personnel list must be submitted with the monthly report. The Contractor personnel list must include employee name, title, assigned task, office hours, telework status, employment start/end date, required training/certification, and training status with completion date.

The personnel list must be updated and submitted via email with the monthly report no later than the fifth (5th) calendar day of each subsequent month.

Non-Disclosure Agreement (NDA). An NDA (CDRL A003) is required for all personnel assigned to this contract.

The Contractor must submit the NDAs to the COR for contract record no later than the five (5) business days after contract award.

Uniform Logo. The Contractor logo must be submitted to the TPOC for approval within thirty (30) calendar days after contract award. (Reference PWS section Personnel Requirements, Dress Code / Uniform).

Invoicing. The Contractor must submit a monthly invoice no later than the fifth (5th) calendar day of each monthly to include any travel expenses in accordance with the contract Schedule B. Aircraft billing rental fee is based on the FFP monthly rate by aircraft make and model (not individual registration/tail number), and invoiced monthly.

Aircraft positioned at AFW, but not flown in Government flight operations, is at no cost to the Government beyond the guaranteed hours stated above for the make and model specified in the Contract Schedule B. When over 2% monthly events are missed, the Contractor credits .01% of FFP monthly cost for each unexcused missed event against Task 3.

The Pilot Training and Currency/Proficiency Training events and flight hours are based on the projected total annual requirement, but the estimates are subject to change based on current participants and training requirements. If the number of flight hours exceeds the total annual estimated flight hours during the period of performance, then an evaluation will be performed at the end of each contract year for an equity adjustment based on negotiated pricing subject to CO review and approval.

Monthly Status Report. The Contractor must provide Monthly Status Report (CDRL A004) via email to the COR/TPOC no later than the fifth (5th) calendar day of each subsequent month. The report must specifically outline and summarize the tasks financials, personnel, certification status, training events, meetings attended, problems encountered, mitigation strategies, risks, planned tasks for the following month for each Contract Line Item Number (CLIN), and any other relevant performance information per training course.

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Status Meetings. Regularly scheduled status meetings may occur on a weekly, bi-weekly, or monthly basis (whichever one is required to maintain quality control) to include any discussion points or response requests with follow-up action items. The Contractor must provide meeting minutes (CDRL A005) to the COR/TPOC no later than one (1) business day after the meeting.

Communications pertaining to the contract administration must be addressed directly to the CO. The COR is the Contractor’s primary point of contact and must monitor all technical aspects of the contract and assist in contract administration but is not authorized to change any of the terms and conditions of the contract.

Technical Interchange Meetings (TIMS). The intent of a TIM is to clarify, resolve, or discuss technical issues within the scope of work to ensure a successful performance. A short notice meeting may be required in person or by teleconference to discuss specific operational issues. The Contractor will ensure essential contract personnel are available to respond to Government questions and provide prompt meeting minutes to document discussion.

Only the CO is authorized to change any of the terms and conditions of the contract via written contract modification.

If at any time the Contractor believes that any person other than the CO has given direction to change the PWS, the Contractor must immediately inform the CO/COR by phone and/or email.

Phase-In Transition Plan and Execution. The Contractor must provide a draft 30-day Phase-In Transition Plan with the proposal and a final Phase-In Transition Plan no later than five (5) business days after contract award. The final Phase-In Transition Plan must be approved by the CO, incorporated into the contract, and results documented in CPARS. The 30-day Phase-In Transition Plan will be coordinated with the incumbent Contractor and its employees, to achieve a seamless transfer of work. It is imperative the transition from the incumbent Contractor to the follow-on Contractor is accomplished in a well-planned, orderly, and efficient manner to bring the new workforce to full contract performance.

The Contractor proposed personnel will be allowed access to Government facilities to familiarize supervisors, key personnel, and staff with equipment, reporting, and work scheduling procedures. The Contractor must ensure there is minimum service disruption to vital Government business and no service degradation during and after transition of responsibilities. The Contractor must not interfere with the production efforts of the current contract personnel to include soliciting for employment purposes. Soliciting personnel for employment during the incumbent personnel duty hours is prohibited unless interview arrangements are made through the contracting office. To preclude such interference, arrangements to access Government facilities must be made with the CO.

The purpose of this orientation period is to become familiar with onsite facility requirements, complete security protocols, and work with the incumbent Contractor to ensure a smooth transition to start performance on the contract start date. All transition and orientation activities must be completed no later than thirty (30) calendar days after contract award.

The Contractor must use the 30-day Phase-In Transition period to complete the following tasks:

▪ Task Observation

▪ Personnel Onboarding / Security Clearance

▪ Complete Employee Training Requirements

▪ Develop Work Plans and Procedures

▪ Finalize Program Management Plan

Phase-Out Transition Plan. The Contractor must provide a Phase-Out Transition Plan within ninety (90) calendar days after contract award. The Contractor must not disrupt or adversely impact the provision of services and must achieve a smooth and orderly transfer of responsibility to the successor. The Contractor must execute the phase-out activities in accordance with the Phase-Out Transition Plan. Additionally, thirty (30) calendar days prior to the completion of the contract period of performance, the Contractor must provide the following reports to the CO/COR for contract records.

▪ Final Financial Report

▪ Final Status Report (current and projected activities)

▪ GFP Inventory Report

The Contractor must coordinate the return of GFP with the COR and Facility Property Custodian. The FAA issued security / PIV badge must be returned to the local security office, COR, or onsite TPOC to be returned to the local security office by closeout of the contract.

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9. PERIOD OF PERFORMANCE

The Period of Performance is one (1) base year and four (4) one-year options. The base year will include a one-month transition period, if awarded to a Contractor other than the…