SBU - CONTRACTING AND ACQUISITIONS

U.S. DEPARTMENT OF STATE

Enterprise Physical Security Information Management (PSIM) Platform

Global Integration, Engineering, and Operations Support

REQUEST FOR INFORMATION (RFI) / SOURCES SOUGHT (SS)

19AQMM26N0033

1. Purpose

The Government is seeking industry capability information from firms with demonstrated experience integrating and sustaining enterprise Physical Security Information Management (PSIM) systems within secure government or similarly controlled environments. The requirement involves engineering, integration, sustainment, and operational support of a globally deployed PSIM platform integrating multiple physical security subsystems including enterprise video management systems, access control systems, intrusion detection systems, GIS-based facility mapping, 3-D modeling environments, and advanced video analytics capabilities including facial recognition and license plate recognition technologies.

The system operates within segmented network environments supporting mission-critical operations, requiring high-availability architecture, controlled software release management, and integration of multiple security technologies into a unified operational platform. The Government is particularly interested in vendors with demonstrated experience supporting large-scale integrated security systems operating within secure or regulated environments and capable of providing continuous operational support for mission-critical platforms.

This notice is for market research purposes only and does not constitute a solicitation.

2. Unique System Architecture

The environment supported under this requirement is not a conventional enterprise IT system.

The PSIM platform operates within a distributed, multi-tier security architecture integrating multiple security technologies and data environments into a unified operational platform.

The architecture integrates:

• Enterprise Video Management Systems (VMS)

• Access Control Systems (ACS)

• Intrusion Detection Systems (IDS)

• Geographic Information Systems (GIS)

• 3-D facility modeling and visualization platforms

• Enterprise relational databases and data warehousing environments

• Event correlation and alarm management engines

• Secure API integration with external security platforms

The environment supports global deployments across secure facilities and operates within network environments that include:

• Segmented network enclaves

• Virtualized server infrastructure

• High-availability production environments

• Configuration-controlled software release pipelines

• Secure enclave cybersecurity requirements

• Strict configuration baselines and system authorization controls

The system must maintain the following operational standards:

• Greater than 99.9% uptime for production server environments

• Greater than 99% uptime for client environments

• Real-time alarm ingestion and correlation across integrated security systems

• Continuous centralized system health monitoring and reporting

The architecture requires experience integrating physical security subsystems with enterprise software platforms operating in controlled security environments.

3. Advanced Video Analytics Integration

The PSIM environment incorporates advanced video analytics capabilities used to enhance situational awareness and automated security detection functions.

The architecture integrates both camera-edge analytics and centralized server-based video analytic processing platforms supporting technologies including:

• Facial Recognition (FR)

• License Plate Recognition (LPR)

• Object detection and classification

• Motion-based event analytics

• Behavioral detection analytics

The system must support ingestion and correlation of analytic outputs generated from:

• Edge analytics embedded within IP cameras

• Server-based analytic engines

• Video management system analytic modules

• Third-party analytic platforms

Analytic events are correlated with other security system events and presented within the PSIM environment to support operational decision making.

The architecture must support high-volume analytic event processing while maintaining system performance and operational availability.

4. Required Industry Experience

The Government seeks vendors with direct and verifiable experience supporting complex security system environments with the following technical capabilities.

Enterprise PSIM Integration

• Configuration and customization of enterprise PSIM platforms

• Integration of multiple vendor security systems into unified command environments

• Alarm/event normalization and correlation

• Integration of VMS, ACS, IDS, and perimeter detection systems

• Development and maintenance of PSIM interfaces and integration services

Mission-Critical System Engineering

• Secure enterprise application architecture

• High-availability system engineering

• Enterprise database architecture and administration

• DevSecOps practices in controlled environments

• Enterprise configuration, release, and patch management

Physical Security System Integration

• Integration of physical security subsystems with enterprise software platforms

• Video management system integration

• Security command center technology and monitoring platforms

• Alarm monitoring and operational dashboards

Advanced Video Analytics Integration

• Camera-edge analytics platforms

• Server-based video analytic processing engines

• Facial recognition system integration

• License plate recognition system integration

• Analytic event ingestion and alarm correlation

• Integration of analytic outputs into PSIM operational environments

• Optimization of analytic processing pipelines for real-time security operations

GIS and Spatial Data Integration

• GIS-based facility mapping and spatial data management

• Spatial database architecture

• Integration of GIS data into operational security systems

• 3-D facility modeling and visualization platforms

Cybersecurity and Compliance

• Support of systems operating within FISMA-aligned environments

• Information Assurance documentation and compliance support

• System configuration baselining and security hardening

• Security authorization and accreditation support

• Coordination with Information System Security Officers (ISSO)

Tiered Operational Support Model

The PSIM system operates under a structured support model including:

Tier 1 operational support Tier 2 technical troubleshooting and escalation Tier 3 engineering support and system development

The environment includes 24/7 Integrated Operations Center (IOC) support, requiring:

• Continuous system monitoring

• Rapid response to operational incidents

• Tiered escalation of system issues

• Structured incident management and tracking processes

5. Specialized Government Processes

The requirement includes operational governance processes that may differ from commercial IT environments.

These processes include:

• Government-controlled Configuration Control Boards (CCB)

• Formal change approval and release governance processes

• Operational Readiness Reviews (ORR)

• Government Acceptance Reviews prior to global deployment

• Alpha and Beta testing cycles conducted within designated government facilities

• Configuration-controlled release pipelines

• Quality Assurance and Compliance Reporting requirements

• Formal Standard Operating Procedure (SOP) development and maintenance

Vendors unfamiliar with these processes may not be suitable for this requirement.

6. Capability Indicators

The Government is specifically interested in vendors demonstrating experience supporting environments involving:

PSIM integration Enterprise Video Management Systems Physical security system integration Advanced video analytics integration Facial recognition technologies License plate recognition systems Edge analytics platforms Server-based analytic processing engines GIS-enabled security systems 3-D facility modeling environments DevSecOps pipelines in controlled environments Configuration control governance FISMA-aligned operational environments Enterprise alarm monitoring platforms Mission-critical uptime requirements

7. Anticipated Contract Characteristics

The anticipated contract may include:

• Base period with option years

• Labor-based service Contract Line Item Numbers (CLINs)

• Engineering and integration services

• Global sustainment and support services

• Software integration milestones

The final contract structure will be informed by responses received through this market research effort.

8. Response Requirements

Interested vendors should provide:

1. Company information and business size classification

2. Relevant past performance within the past five years

3. Description of experience supporting enterprise PSIM or comparable integrated security platforms

4. Demonstration of experience supporting mission-critical security systems

5. Description of capability to support 24/7 operational environments

Responses should focus on direct technical capability and experience supporting complex integrated security systems.

7. Submission Instructions

All written responses should be submitted in Microsoft-compatible formats (e.g., Word) or PDF.

Responses must use 12-point font and 1-inch margins, including all text, tables, and graphics.

Page size shall be 8 ½ X 11-inch. Page limit is twenty-five (20) single sided.

Additional attachments such as data sheets providing additional technical details for proposed solutions may also be provided, if necessary, in addition to the 20-page limit. General brochures or other marketing materials not directly relevant to the Department requirements are not requested and will not be considered as part of the response.

Please submit all responses to Jennifer C. Willis at WillisJC2@state.gov May 7th, 2026, by 3:00

PM ET.

mailto:WillisJC2@state.gov