PPQ.pdf
PDF 26 KB Posted
- Solicitation number
- 697DCK-21-R-00179
About this file
This document contains a customer satisfaction survey and details of a federal contract opportunity. The survey is for a firm bidding on an FAA contract to upgrade the HVAC controls and building automation system at the Bethel Air Traffic Control Tower in Alaska. It asks the reference to rate the firm's performance on past projects on a scale of 1 to 5, with space for comments. The federal contract opportunity is for the design and installation of a replacement building automation system and relocation of an HVAC distribution panel at the Bethel Air Traffic Control Tower. It is a firm fixed price, design-build contract following provided specifications. Responses to the survey are due by April 23, 2021. The contracting agency is the Department of Transportation Federal Aviation Administration Southwestern Region.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| Amendment 002.pdf | ||
| Amendment 001.pdf | ||
| As-built Feb 2021.pdf | ||
| Davis Bacon.pdf | ||
| COVID Spec language.pdf | ||
| BET ATCT SOW R1.pdf | ||
| 697DCK-21-R-00179.pdf |
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
CUSTOMER SATISFACTION SURVEY (PAGE 1 OF 2)
697DCK-21-R-00179: Bethel ATCT HVAC Controls Upgrade
SECTION 1 -- TO BE COMPLETED BY THE OFFEROR AND PROVIDED TO THE CUSTOMER REFERENCE
Name of Firm Being Evaluated:
Project Title & Location:
Project Dollar Value:
Year Completed: Project Manager:
SECTION 2 -- TO BE COMPLETED BY THE CUSTOMER REFERENCE EMAILED DIRECTLY TO: Forms submitted by other than the customer (i.e., by the offeror), will not be considered.
darren,Odegard@faa.gov
OVERVIEW: The firm shown above has submitted a proposal on a Federal Aviation Administration solicitation and provided your name as a customer reference. Part of our evaluation process requires information on the firm's past performance. Your input is important to us and responses are required by 2:00 PM on April 23, 2021 for inclusion in this evaluation. Your assistance is greatly appreciated.
In blocks below, please indicate your overall level of satisfaction with work performed by the firm shown in Section 1. Mark Not
Applicable (N/A) for any areas that do not apply. Provide any additional comments on page 2.
On this project, the firm:
Low
Satisfaction
High
N/A
1. Kept You Informed & Treated You as Important Member of the Team 1 2 3 4 5 N/A
2. Displayed Flexibility in Responding to Your Needs 1 2 3 4 5 N/A
3. Displayed Initiative in Problem Solving 1 2 3 4 5 N/A
4. Resolved Your Concerns 1 2 3 4 5 N/A
5. Completed Your Project Milestones on Time 1 2 3 4 5 N/A
6. Managed the Project Effectively (including adequate Cost Controls) 1 2 3 4 5 N/A
7. Managed their Work Force Effectively (including Subcontractors) 1 2 3 4 5 N/A
8. Maintained an Effective Quality Control Program 1 2 3 4 5 N/A
9. Provided Warranty Support 1 2 3 4 5 N/A
10. Maintained Operational Continuity at Existing Facility During Project 1 2 3 4 5 N/A
11. Minimized Adverse Construction Impacts on Ongoing Operations 1 2 3 4 5 N/A
12. Your OVERALL Level of Customer Satisfaction 1 2 3 4 5 N/A
13. Was payment withheld or liquidated damages assessed? (If yes, please describe below). Yes......No......N/A mailto:darren%2COdegard@faa.gov
CUSTOMER SATISFACTION SURVEY (PAGE 2 OF 2)
DTFANM-15-R-00159
14. REMARKS: (Discuss strengths and weaknesses of the firm)
Your Name: Phone Number:
Firm Name:
Relationship to this Project:
File details come from the government source that posted it. Updated .